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Ulasan untuk Ming Paragon Hotel

3 out of 5
Ming Paragon Hotel
219-E, Jalan Sultan Zainal Abidin, Kuala Terengganu, Terengganu

Ulasan

7,4

Bagus

Penilaian 10 - Sangat Bagus. 12 dari 65 ulasan" "
Penilaian 8 - Bagus. 31 dari 65 ulasan" "
Penilaian 6 - Cukup Baik. 13 dari 65 ulasan" "
Penilaian 4 - Buruk. 5 dari 65 ulasan" "
Penilaian 2 - Sangat Buruk. 4 dari 65 ulasan" "

7,4/10

Kebersihan

7,2/10

Staf & layanan

8,4/10

Fasilitas

7,0/10

Kondisi & fasilitas properti

7,8/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

alex

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
avoid - windowless rooms, old, unwelcoming, youth hostel standards
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Ashraf pada tanggal 9 Jun 2023
Thank you for your review. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to our attention.We will improve our services in the future and looking forward on having you as our guest again.Thank you,Reservation Team

10/10 Sangat Bagus

FAZLI

Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Ashraf pada tanggal 11 Apr 2023
Dear Fazli,Thank you for your fantastic 10 out of 10 review.We glad you had a good experience during your stay with us.We always welcome you back anytime

10/10 Sangat Bagus

Mohamad Saleh

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything good
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Ashraf pada tanggal 11 Apr 2023
Dear Mohamad Saleh,Thank you for your fantastic review 5 out of 5, we glad that you had a good experience during your stay with us.We always welcome you back anytime.

10/10 Sangat Bagus

Mohamad Saleh

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff and don't have to wait longer for check-in.
Menginap 2 malam pada bulan Oktober 2022
Tanggapan dari Ashraf pada tanggal 1 Nov 2022
Thank you for your good review, glad with your satisfaction during your stay with us.We always welcome you again.

8/10 Bagus

Muhammad Hafiz

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan, fasilitas
Door lock quite troublesome. Bed condition not so nice
Menginap 2 malam pada bulan Agustus 2022

6/10 Cukup Baik

Fazrin

Menginap 2 malam pada bulan Juli 2022

10/10 Sangat Bagus

seng wee

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
1 of Matress cover has some stain
Menginap 1 malam pada bulan Juni 2022

6/10 Cukup Baik

Mohd Taufiq

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Expensive room but poor service, really not worth.
Book family room and requested to check in early around 2pm but the receiptionist insist that they only allow check in at 3pm so we have to wait at the lobby for 1 hour with our kids. The lobby is warm seem like their airconditioner is not functioning very well. We stay in room 2016 but the card is not functioning need to call the staff regarding the card it took us around 15minutes to enter the room. The room was nice and clean, but the staff and the service they provide is not so good. After dinner the card refuse to open our door again, it takes us around 10 minutes to enter the room.
Menginap 1 malam pada bulan Mei 2022

10/10 Sangat Bagus

mohd shahimi bin

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Really enjoy staying there for 3 days.
Menginap 3 malam pada bulan Maret 2022
Tanggapan dari MING PARAGON pada tanggal 24 Mar 2022
Thank you for your great review , sir.We glad to see you again in our property.

8/10 Bagus

Mohamad

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good location
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Fatihah pada tanggal 7 Feb 2020
Dear Mr Mohamad Thank you for staying with us and taking time to provide your feedback. We glad that you found our hotel is a strategic place to spend your night at Kuala Terengganu. We look forward to welcoming back in the future and do let us know if we can be futher service . Warm Regards, Ming Paragon Hotel And Team .

6/10 Cukup Baik

Kok Hoong

Traveler bisnis
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2019

2/10 Sangat Buruk

Haekal

Traveler bisnis
Tidak Disukai: Staf & layanan
The night staff is really rude. Access card to my door keeps on rejected.
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Fatihah pada tanggal 7 Feb 2020
Dear Haekal, We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. . We are sorry to hear that you had an unpleasant experience with our staff during your stay; we can assure you that we have taken necessary measures to prevent this from happening again. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. We hope to see you again. Best regards, Ming Paragon Hotel And Team

6/10 Cukup Baik

Wong

Disukai: Staf & layanan
No comments
Menginap 1 malam pada bulan September 2019

8/10 Bagus

MZ, Penang

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff were all very friendly. It's just the room I was in had a little problem with ants and the air conditioning was not that cold. Overall it was good.
Menginap 3 malam pada bulan Juli 2019
Tanggapan dari Firdaus pada tanggal 16 Jul 2019
Thank you for your feedback, we will improve our services on the area that you mentioned. Please do come to our property for the next stay. Thanks a lot.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clean and comfortable budget hotel !
Very happy with this hotel, location good , near eateries and also dobi. Family room with 2 king size beds and 2 single beds, cleanliness up to expectations, and with 2 bathrooms! Will definitely come again if we go to Kuala Terengganu again!
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari Fatihah pada tanggal 7 Feb 2020
Dear Thank you for staying with us. we continuously work hard to make our guest happy and appreciate your feedback . Warm Greeting Ming paragon Hotel And Team

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2019

4/10 Buruk

ZINYEOK

Tidak Disukai: Kebersihan
The drinking water was given in a container, which cause a concern for its hygiene and cleanliness As it turns out, the water is really dirty
Menginap 2 malam pada bulan Mei 2019

8/10 Bagus

Mohd izham

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Januari 2019

4/10 Buruk

David

Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
The room door lock are likely malfunctions upon accessing to the hotel room. Even though obtain the staff support for it, but it seems like it doesn't care the problem. (Main issues, unable to open the room door and require to consume up to 5 min in order to enter the room whenever needed)
Menginap 2 malam pada bulan Oktober 2018

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2018

6/10 Cukup Baik

nely

Menginap 1 malam pada bulan Agustus 2018

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Staf & layanan, kenyamanan kamar
Stay away.
Not worth what you pay for.
Menginap 1 malam pada bulan Juli 2018

8/10 Bagus

Qiao Wen

Disukai: Kebersihan, staf & layanan
The room is big and come with 2 bathrooms, but interior look like a bit old. The location is very good, nearby has a few restaurants.
Menginap 1 malam pada bulan Juni 2018

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan
Menginap 1 malam pada bulan Mei 2018

4/10 Buruk

Giuliodoha

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Prezzobasso ma livello basso
Menginap 1 malam pada bulan Mei 2018

4/10 Buruk

Huu Hien

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
I was signed to a filthy room. It appears not to be occupied for a while... Very dust and lots of dead bugs and spider webs. It has a smell of stale cigarettes. I requested to switch to a non-smoking room and it was also dirty and smelly. Mirrors and shower glass have streak marks. The carpet in the hallway is old and smelly. The room has a working table butt no chair. The closet is absolutely gross and unacceptable to be called a hotel. I'm planning to come back next year but will not stay here.

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

8/10 Bagus

Ishak

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
selesa
Bagus Dan lokasi yang baij

8/10 Bagus

Shamsul, Kedah, Malaysia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel in town
Easy to reach restaurant and other shop. Not far from Pasar Payang and Dataran Syahbandar to walk around. Very reasonable price to stay.
Menginap 3 malam pada bulan Februari 2018

8/10 Bagus

Zulqarnain

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

8/10 Bagus

Zaid

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
3D 2N Visit
The service was good. The room was adequate but there were a lot of mosquitoes in there. Besides that, no other complaints.
Menginap 2 malam pada bulan Desember 2017

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good
Good
Menginap 2 malam pada bulan Oktober 2017

6/10 Cukup Baik

Cath

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
方便，但是老旧的酒店
地点方便，吃的，用的什么都在附近。 酒店满旧，三人房非常小，没有窗口，冷气声音太大。

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Disgusting!!!
Bed sheets were not changed. Hair found on bed, floor and toilet. Room is full of ants. Wardrobe smell. The only good thing is the private parking.

6/10 Cukup Baik

LOKE

Disukai: Kondisi & fasilitas properti

8/10 Bagus

RAMONA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Convenient transit hotel
Convenient and clean transit hotel with spa avail to/from Redang Island. Family room was spacious. Jetty is just 5mins away. Lots of souvenir shop opposite jetty. Lots of eateries nearby hotel eg Taman Selera Seafood along beach, Delicious street food, Secret Recipe, Uncle Chin restaurant and Chix Cottage. Laundromat and 7-Eleven avail too.

10/10 Sangat Bagus

RASHED

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Convenient, Clean and Comfy
Great staying. Surely recommended. The hotel is very clean and quiet apart from the shouting other visitors along the corridor. The bathroom was super clean and the hot shower is nice too. There are a nice kopitiam, restaurant and other local gerai is just next door. Ample of free parking at the back of the hotel whilst metered parking are abundance.

6/10 Cukup Baik

Amber, Texas

Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Staf & layanan
Clean room and comfy bed for a night.
I now understand why all reviews of all hotels in this area say "fine", "adequate", "met my needs". This is a small town and I don't think any of the hotels within the same price range are more than that. I only stayed one night to plan the next leg of my trip and it was fine. Got cold water when I arrived, but managed to get it a bit warmer the next day. Bed was very comfortable. Laundry was mentioned in the description, but it is not a service here - they pointed me to the laundromat a few doors down. I asked for a normal store for lotion and was told it was 30 minutes away, but I found a place around the corner that had what I needed. The reception person the next day was more helpful by getting me a cab. If you stay here, go to Secret Recipe for a dessert - heaven! Overall, I got some sleep so it served it's purpose.

6/10 Cukup Baik

Florian-xavier

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar

8/10 Bagus

Mohd Noor, Alor Setar, Kedah

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Harga jimat bilik hebat
Bilik yg luas dan selesa dengan harga yg minima.

10/10 Sangat Bagus

Anis Syamiza, penang

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Penginapan yang lengkap

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

6/10 Cukup Baik

Donovan, KL

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kenyamanan kamar
The "non-smoking" room ruined my stay
I booked a non-smoking room and although I actually got one when I checked-in, the horror began when I found out that it was filled with cigarette smoke smell as the previous occupants must have smoked in the room. The air got worse when the air condition and exhaust fan were switched on. I requested for a room change but was denied because apparently the hotel was full. I then asked for a refund as I wanted to move to another hotel due to me being unable to tolerate the "non-smoking" room but was also denied because they said that Expedia had taken a cut from the hotel fee. The best they could do was just to provide with me an air perfume spray. As a result of that, I had to endure the suffocation in the room for the entire night. Thank goodness it was just for a night that I had to stay there. Although the hotel is actually very decent and value for money, I doubt that I will ever be returning again due to this terrible experience.

10/10 Sangat Bagus

hasliza

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

8/10 Bagus

stella

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

8/10 Bagus

Mohd Zul Azmi, rumah saya

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Hotel yang murah, kemudahan yang mencukupi,bersih
baik dan selesa.

6/10 Cukup Baik

Hasmadi, Kuala Lumpur

Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Check in only allow after 3pm. It happen that I reach Kuala Terengganu at 1pm but due to their restriction for check in, have to wait at the lobby until 3pm.

8/10 Bagus

Nazul Aziim, Shah Alam

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Satisfactory
We stayed for one night only for our transit before heading to Lang Island the next morning. Not much to say, overall it was a pleasant stay and satisfactory.

8/10 Bagus

WAN MOHD NOOR

Tidak Disukai: Staf & layanan

8/10 Bagus

ROSLI, Sungai Petani, Kedah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
SELESA DAN MEMUASKAN, SEPADAN DENGAN HARGA BILIK
Bilik penginapan adalah selesa, sepadan dengan harga bilik. Dekat dengan kawasan bandar, tempat makan serta pejabat pejabat kerajaan serta tidak jauh sangat dari bank