Kolam renang outdoor

Ulasan untuk Maharani Beach Hotel

3 out of 5
Maharani Beach Hotel
Jalan Pantai Kuta, Kuta, Bali

Ulasan

6,4
Penilaian 10 - Sangat Bagus. 42 dari 373 ulasan" "
Penilaian 8 - Bagus. 126 dari 373 ulasan" "
Penilaian 6 - Cukup Baik. 120 dari 373 ulasan" "
Penilaian 4 - Buruk. 51 dari 373 ulasan" "
Penilaian 2 - Sangat Buruk. 34 dari 373 ulasan" "

6,8/10

Kebersihan

7,6/10

Staf & layanan

5,6/10

Fasilitas

6,0/10

Kondisi & fasilitas properti

Ulasan

6/10 Cukup Baik

Edi

8/10 Bagus

M yasir, Tebet barat jaksel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Kesan yg mengesankan
Pelayan hotel bagus,hotel sesuai dgn bintangnya,kebersihan buat kamar bagus dan service kamar bagus, utk keseluruhan masuk bagus

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
Kebersihan lantai kamar kurang diperhatikan.. Closet tidak Ada jet spray.. Pagi hari butuh waktu lama untuk air panas mengalir

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Pelayanan beda
Saya sedikit merasa kurang senang dengan adanya policy tidak ada extra bed, sudah gitu minta tambahan biaya nya terkesan tidak percaya sama orang lokal, bahwa kita pasti bayar, hal ini desebabkan kartu yang tidak bisa dipakai dikarenakan line mati......(yang tentu bukan karena salah saya) dan saya harus menyediakan cash minimal untuk semalam, padahal saya menginap 2 malam...

10/10 Sangat Bagus

Fredrik

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Trotts Corona så försökte dom att vara oss få gäster till lags
Menginap 3 malam pada bulan Maret 2020
Tanggapan dari Maureen pada tanggal 20 Mei 2020
Dear Fredrik, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

10/10 Sangat Bagus

Kim, England

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The only thing they didn’t have were fire signs in the room and emergency signs everything else was perfect
Menginap 19 malam pada bulan Maret 2020
Tanggapan dari Maureen pada tanggal 20 Mei 2020
Dear Kim, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Toilet looked run down. The shower tap was hard to on and need to be repair. The room was spacious but need more pillows.
Menginap 3 malam pada bulan Maret 2020
Tanggapan dari Maureen pada tanggal 26 Mar 2020
Dear Sir, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we are very sorry for the issues with your room during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Kind regards, Maharani Beach Hotel

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Februari 2020
Tanggapan dari Maureen pada tanggal 3 Mar 2020
Dear Sir, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

8/10 Bagus

Vladimir, Skopje

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Position of the hotel is great, Budi the employee is wonderfull man, pool is great etc.
Menginap 5 malam pada bulan Februari 2020
Tanggapan dari Maureen pada tanggal 3 Mar 2020
Dear Vladimir, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

10/10 Sangat Bagus

MAYUMI

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
素敵なホテルでした
海に近くてとても素敵なホテルでした
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari Maureen pada tanggal 26 Mar 2020
Dear Mayumi, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maharani Beach Hotel

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
Great location, great view of the ocean from my balcony. Staff were accomodating, room was clean. Great value.
Menginap 4 malam pada bulan Januari 2020
Tanggapan dari Yuni pada tanggal 12 Feb 2020
I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future.

6/10 Cukup Baik

Zack, Jakarta

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The toilet door was broken. Cant close properly .Floor was greasy. However, staff was helpful and nice.
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari Yuni pada tanggal 27 Jan 2020
We apologies for the inconvenience and your comment is highly appreciated. We will follow up this issue for our improvement

8/10 Bagus

Kano

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
Staff are great. Everything else is good but a loud thumping noise goes through the building around the clock pretty sure its the washing machines making it difficult to sleep
Menginap 5 malam pada bulan Desember 2019
Tanggapan dari Maureen pada tanggal 25 Des 2019
Dear Kano, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we are very sorry for the issues you had during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Kind regards, Maureen

6/10 Cukup Baik

Mohamad

Wifi need to purchase Location wise is good It a no smoking room hotel if you want to smoke need to go out from the room
Menginap 3 malam pada bulan Desember 2019
Tanggapan dari Maureen pada tanggal 25 Des 2019
Dear Mohamad, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we are very sorry for the issues you had during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Kind regards, Maureen

4/10 Buruk

Paul

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Rats by the pool!!
Was going to rate this as a reasonable value for money hotel until I saw the rats by the pool on day 4 of my 5 day stay. Old rooms in need of some renovation and pretty average breakfast that was included in the price so can’t complain about that. The housekeeping is good though and the staff friendly enough. Great location as well though not good if you want peace and quiet. The rats were a show stopper though and I won’t return as a result.
Menginap 1 malam pada bulan November 2019
Tanggapan dari Maureen pada tanggal 25 Des 2019
Dear Paul, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we are very sorry for the issues you had during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Kind regards, Maureen

8/10 Bagus

Malinn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2019
Tanggapan dari Maureen pada tanggal 13 Des 2019
Dear Malinn, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

4/10 Buruk

T, London

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Property right opposite Kuta beach and next to a bar which plays live music through the night to 12pm. It is so loud and can be heard through the walls and into the rooms. Paid for an ocean view room but there was no ocean view. Could only see the side of the property with a view of trees. The walls of the property are so thin, had an issue with the guest next door snoring really loud. Complained to the reception twice and they did nothing about it so we had to communicate next door ourselves to ask him to politely quieten down. Room size was okay but had issues with one of the lights not working, there is a door connecting to next door which was not locked. The water was not hot so had cold shower for 5 days. Complained to reception-again nothing was done about it. Also the water in the hotel was very salty so when washing face it felt disgusting. There was ants running around in the bathroom in particular the sink. We had to pay extra for WiFi. The hotel has a lift but you have to walk up stairs to get to the lift and when you reach your selected floor, you have to walk up stairs after you exit (kind of defeats the purpose of a lift). The breakfast selection was really not great - didn’t enjoy the breakfast at all so didn’t eat it for the 5 days we stayed there. The pool also did not look appealing so never went in it. The location is just off kuta beach which meant it was where all the scam and con artists were ready to pounce everytime we left and returned to the hotel
Menginap 5 malam pada bulan November 2019
Tanggapan dari Maureen pada tanggal 25 Des 2019
Dear Sir, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we are very sorry for the issues you had during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Kind regards, Maureen

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
ベッドは臭くて、湿っぽい。 シャワーは海水?でベタベタする。
Menginap 4 malam pada bulan November 2019
Tanggapan dari Maureen pada tanggal 25 Des 2019
Dear Sir, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we are very sorry for the issues with your room during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Kind regards, Maureen

4/10 Buruk

Frank, Regina

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The picture over sells this place for sure. I was in a deluxe pool view room but it was a dark dingy room next to the janitors closet. The price also didn't include internet and the breakfast was quite plane. On the positive it's right by the beach and very central to Kuta
Menginap 2 malam pada bulan November 2019
Tanggapan dari Maureen pada tanggal 8 Nov 2019
Dear Frank, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we are very sorry for the issues with your room during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Kind regards, Maureen

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
There wasnt much i liked about this property there photos didnt match there advertising the shower hadnt been cleaned it had scum mold all over the tap handle i kept getting burnt in the shower no tempering valve 2 bottles wayer ok by day as these were needed over all very disappointed disappointed as much the same as Bali as a joliday destination will never go back or reccommond it to anyone as far as asian citys go its the worst food accommodation cheap and nasty
Menginap 7 malam pada bulan Oktober 2019
Tanggapan dari Maureen pada tanggal 16 Nov 2019
Dear Sir, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we are very sorry for the issues that you had during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Kind regards, Maureen

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Maureen pada tanggal 8 Nov 2019
Dear Sir, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

6/10 Cukup Baik

Daniel

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kenyamanan kamar
Menginap 17 malam pada bulan September 2019
Tanggapan dari Maureen pada tanggal 24 Okt 2019
Dear Daniel, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice, I will get this hotel next time I'm in Kuta!
Menginap 1 malam pada bulan Oktober 2019
Tanggapan dari Maureen pada tanggal 13 Des 2019
Dear Sirs, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

10/10 Sangat Bagus

KATSUMI

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
とても素晴らしいホテルです!
ビーチまで100mで、ビーチウォークセンターやクタスクエアにも歩いて行ける良い所のでした。 周辺には、Macや吉野家や色々な飲食店やお土産屋さんも沢山有り便利な所です。
Menginap 7 malam pada bulan Oktober 2019
Tanggapan dari Maureen pada tanggal 24 Okt 2019
Dear Katsumi, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

8/10 Bagus

Ian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan September 2019
Tanggapan dari Maureen pada tanggal 10 Okt 2019
Dear Ian, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

8/10 Bagus

Anthony

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 4 malam pada bulan September 2019
Tanggapan dari Maureen pada tanggal 27 Sep 2019
Dear Sir, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Hotel reception we’re lovely. The hotel condition was average, the electricity went out 3 times in 11 days which meant no water in the rooms, so that lead to none in the toilet . Breakfast was not worth paying the extra money, it was the same 4 choices and believe me it’s not for Australians.
Menginap 11 malam pada bulan September 2019
Tanggapan dari Maureen pada tanggal 27 Sep 2019
Dear Sir, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we are very sorry for the issues that you had during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Kind regards, Maureen

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Central location, very handy to Kuta beach and main shopping / market locations. The Sandbar restaurant was great however, Maharani would benefit from a full renovation to update and refresh. Friendly, helpful staff & security.
Menginap 6 malam pada bulan September 2019
Tanggapan dari Maureen pada tanggal 27 Sep 2019
Dear Sir, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we are very sorry for the issues you had during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Kind regards, Maureen

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan
海が目の前にあり、ロケーションは抜群でした。 スタッフも笑顔でサービスも良かったです。 ただし、WiFiが有料ということと、TVチャンネルが少ないのが不満でした。
Menginap 6 malam pada bulan September 2019
Tanggapan dari Maureen pada tanggal 27 Sep 2019
Dear Sir, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we are very sorry for the issues that you had during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Kind regards, Maureen

8/10 Bagus

Ian

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan September 2019
Tanggapan dari Maureen pada tanggal 20 Sep 2019
Dear Ian, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

2/10 Sangat Buruk

David

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Maharani Resort Kuta Bali
Worst accomodation ive ever stayed in.Photos on website must of been airbrushed as the condition of the motel is nothing like pictures.Biggest case of false advertising ive seen.
Menginap 9 malam pada bulan Agustus 2019

8/10 Bagus

Traveler terverifikasi

Menginap 4 malam pada bulan Agustus 2019
Tanggapan dari Maureen pada tanggal 13 Sep 2019
Dear Sir, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 9 malam pada bulan Agustus 2019
Tanggapan dari Maureen pada tanggal 30 Agu 2019
Dear Sir, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

10/10 Sangat Bagus

FUMIE

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
夕日が最高!
部屋からの海の眺めが最高!特に夕日が最高に綺麗です。部屋でビールを飲みながら、毎日夕日を眺めて癒されていました。
Menginap 4 malam pada bulan Agustus 2019
Tanggapan dari Maureen pada tanggal 30 Agu 2019
Dear Fumie, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

10/10 Sangat Bagus

FUMIE

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
部屋から見える夕日が綺麗です。
窓から見える海、特に夕日が素敵で、毎日部屋でビールを飲みながら見ていました。心が癒されます。古いホテルですが、気に入ってます。また来年も利用したいと思います。
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari Maureen pada tanggal 30 Agu 2019
Dear Fumie, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

10/10 Sangat Bagus

Billie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very friendly hotel. Wonderful staff..
Menginap 3 malam pada bulan Agustus 2019
Tanggapan dari Maureen pada tanggal 13 Agu 2019
Dear Billie, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It is the most dirtiest place simple do not stay there do not stay there
Menginap 5 malam pada bulan Agustus 2019

6/10 Cukup Baik

Akina

Disukai: Kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
コスパ最強です!
立地、朝食、部屋の広さは文句なしです! 金額以上でした! また、部屋のコンセントの形状が馴染みのないものでしたが、フロントにてアダプタを借りられたので、使うことができました。 以降は気になった点です。 •1日目のタオルが未使用だったのにも、関わらずニオイが気になりました。(連泊し、2日目以降から柔軟剤の匂いのタオルになりました。) •シャワーはヘッドを引っ掛けるところが破損していたため固定できなかっので、少し苦労しました。 ・水道水に臭みはないですが、歯磨きできないほどにマズイ味がします。シャワーも同様です。歯磨きの際は、ペットボトルの水を使うことを強くオススメします。
Menginap 3 malam pada bulan Juli 2019
Tanggapan dari Maureen pada tanggal 6 Agu 2019
Dear Akina, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we are very sorry for the issues with your room during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Kind regards, Maureen

6/10 Cukup Baik

Traveler terverifikasi

Menginap 1 malam pada bulan Juli 2019
Tanggapan dari Maureen pada tanggal 6 Agu 2019
Dear Sir, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 11 malam pada bulan Juli 2019
Tanggapan dari Maureen pada tanggal 29 Jul 2019
Dear Sir, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Pool was crap. Front desk service excelent. Water in the washroom salty..bad smell coming from drain...drain moldy..good beds and sherts. Good ac..nice tv..floor tiles lose.
Menginap 2 malam pada bulan Mei 2019
Tanggapan dari Maureen pada tanggal 12 Jun 2019
Dear Sir, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we are very sorry for the issues with your room and pool during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Kind regards, Maureen

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Wi-Fiが無料じゃないのが一番残念でした。 朝食はとても美味しく、プールも気持ちよかった。 立地はクタビーチの目の前でポビーズ1にも面しているのでとても便利でした。部屋もとても掃除が行き届いていてきれいで快適に過ごすことができました。 最後に、フロントスタッフの女性の接客が素晴らしかった。すごく素敵な笑顔で楽しい気分にさせてくれました。 また利用させてもらいます(^^)
Menginap 2 malam pada bulan Mei 2019
Tanggapan dari Maureen pada tanggal 12 Jun 2019
Dear Sir, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

8/10 Bagus

Nid

Traveler bisnis
Tidak Disukai: Fasilitas
Location is good, property is a bit old. Staff are nice.
Menginap 1 malam pada bulan Mei 2019
Tanggapan dari Maureen pada tanggal 12 Jun 2019
Dear Nid, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Best Regards, Maureen

4/10 Buruk

Pamela

Disukai: Staf & layanan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
The hotel room smelled horrible, the bathroom was mouldy, the hotel does not provide enough toileteries so luckily we were only staying for one night. service was okay since the staff were friendly. but the local area was amazing, the beach was filled with many friendly people and we ended up trying out surfing for the first time! would surely go back but not stay at this hotel though.
Menginap 1 malam pada bulan Mei 2019
Tanggapan dari Maureen pada tanggal 12 Jun 2019
Dear Pamela, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we are very sorry for the issues with your room during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Kind regards, Maureen

8/10 Bagus

SupaSam, WA

Disukai: Staf & layanan
This property is very tired and needs work. Linen is getting old needs to be replaced
Menginap 5 malam pada bulan April 2019
Tanggapan dari Maureen pada tanggal 12 Jun 2019
Dear SupaSam, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we are very sorry for the issues you had during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Kind regards, Maureen

4/10 Buruk

Traveler terverifikasi

Bepergian bersama teman
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
It was in very much need of maintenance. Floor tiles that moved under your feet. Doors that wouldn't open because they were touching the floor. Staff were polite and di their best to please
Menginap 14 malam pada bulan Maret 2019
Tanggapan dari Maureen pada tanggal 12 Jun 2019
Dear Sir, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we are very sorry for the issues with your room during your stay. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Kind regards, Maureen

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The place was dirty when I got there and needed someone to clean the bathroom and toilet before i could use them. One staff member was lovely and I’m sorry to say I can remember his name. He was on duty my during my check out. Otherwise no cared about anything. Lots of smiles but no substance. For the first two days i was there the pool was discussing. With a few more guests arriving the third day it was cleaned and used by patrons. Would never go back.
Menginap 9 malam pada bulan Maret 2019

4/10 Buruk

Traveler terverifikasi

Menginap 9 malam pada bulan Maret 2019

4/10 Buruk

Traveler terverifikasi

Menginap 9 malam pada bulan Maret 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2019