Thank you very much for taking your valuable time to write your feedback in regard to your recent experience in our hotel. We consider all comments to be an essential and important part of our ongoing efforts to maintain and improve product and service. We do hope to have the pleasure of serving you again in the future. Sincerely Yours, Management

Morning Spirit Ben, Thank you so much for taking the time to leave us such a kind review! We are thrilled to hear that you enjoyed your stay with us and found our hotel to be in a great central location. It's feedback like yours that keeps our team motivated to provide excellent service to each and every guest.We are especially grateful that you called out our receptionist, Mr. Restu, for embodying our core values of honesty, humility, helpfulness and hard work. It is employees like him that truly make our hotel shine. His commitment to customer service is unmatched, and we are lucky to have him as part of our team!We pride ourselves on having pleasant, accommodating staff ready to cater to our guests' needs. Mr. Restu sets a wonderful example that we all strive to emulate. Thank you again for recognizing his efforts - we will be sure to pass along your compliments. It is reviews like this that make all of our hard work worthwhile.We hope you will come stay with us again soon! Please don't hesitate to ask for Mr. Restu by name next time you book. We look forward to another opportunity to provide you with an exceptional hotel experience. Thank you again for taking the time to share your kind words. We truly appreciate it!Stay Young,

Morning Spirit Ben,Your kind words mean the world to us, and we'll be sure to pass along your compliments to Mr. Restu. Knowing that our team members are making a difference in our guests' experiences is what motivates us every day.We can't wait to welcome you back for another fantastic stay!Stay Young,

Morning Spirit Ben, Morning Spirit!Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay and found our hotel to be in a convenient location. It's fantastic to know that you appreciated our facilities, including the ATMs and the secure money changer service.We're especially delighted to hear such kind words about Mr. Restu, our Reception Manager. He truly embodies our values of honesty, humility, helpfulness, and hard work, and we're grateful to have him as part of our team. We'll be sure to pass along your compliments to him – it will definitely put a smile on his face!We can't wait to welcome you back for another wonderful stay.Stay Young,

Morning Spirit Darren, Thank you for your feedback regarding housekeeping services at our hotel. We sincerely apologize for the inconvenience caused by the late cleaning of your room, especially when you requested it early in the day.We understand the frustration of returning to an uncleaned room after a long day of exploring. We strive to provide a fresh and comfortable environment for all our guests, and we fell short of that expectation in your case.Despite your request, We are investigating why housekeeping services were delayed in your room. We will re-evaluate our housekeeping schedules to ensure rooms with "Please Clean-Up the Room" signs are prioritized for earlier daily cleaning. Also, to reinforce the Housekeeping team's importance of timely room cleaning, especially when guests request it.Thank you again for your feedback. We look forward to getting a chance to serve you better on your future stay.Stay Young,

Morning Spirit John, Thank you for taking the time to share your experience and feedback with us. We appreciate you bringing the issues with room size, cleanliness, and odor to our attention.I sincerely apologize that the room did not meet your expectations for spaciousness. We always aim to provide comfortable accommodations and accurate room descriptions on our website. Please know that we will re-evaluate the room's listing to better set expectations moving forward.We also take cleanliness very seriously here, so I'm sorry to hear the room did not meet your standards when you arrived. I will work with our housekeeping team to reinforce our rigorous cleaning protocols. Your feedback will help us improve.Finally, I'm very concerned to hear about the unpleasant odor you encountered in the room. We want every guest to walk into a fresh, inviting room. I will investigate the source of the issue right away and implement measures to prevent this in the future.Please accept my sincere apologies that we fell short of expectations during your recent stay. I hope you will give us another chance to provide you with a more enjoyable experience. Thank you again for your review - it will help us get better.

Morning Spirit Shinji, Thank you so much for your review! We're glad you enjoyed the convenience of having a Starbucks and our location that is within walking distance to anywhere.As for the air conditioner in your room, we appreciate you mentioning that. The AC units can get frosty, so we'll be sure to check that the temperature settings allow for a comfortable sleep. Thanks again for the feedback. We hope you'll come to stay with us again soon and have another fun visit!

Morning Spirit Denis, Thank you so much for taking the time to leave us a review! We're so glad to hear that you found our hotel to be clean and friendly during your recent stay. Our housekeeping staff works tirelessly to make sure every room is sparkling from floor to ceiling. They put a lot of care into each cleaning, just like you put care into writing your thoughtful review. As for our friendly service, well, we just love making our guests smile! Our staff enjoys getting to know our visitors and making sure everyone feels right at home.Thank you again for choosing us for your visit, and we hope to see you again very soon!Stay Young,

Morning Spirit Jesse, We genuinely appreciate you taking the time to share your experience, and we're truly sorry to hear that your stay fell short of expectations. Your feedback is invaluable, and we understand the importance of a comfortable and quiet environment. We apologize for any inconvenience caused by noise disturbances, and we regret that our efforts to address the issue didn't meet your satisfaction. We're committed to improving, and your insights will guide us in making necessary enhancements. If there's anything specific you'd like us to address, please feel free to share. We hope you consider giving us another chance in the future.Stay Young, The ONE Legian

Morning Spirit, Thank you so much for leaving a review - truly appreciated! We agree that our breakfast is pretty good and we love serving omelets! It's great to know that you enjoyed them too. We apologize for the size of the room and bathroom, as well as the lack of closet space.We appreciate your comment about Starbucks. We understand that it's not cheap, but we hope that it was a convenient option for you during your stay.Thank you again for your review and for choosing to stay with us. We hope to see you again soon!Stay young, The ONE Legian

Morning Spirit, thank you so much for the glowing review! We are thrilled to hear that you had such a positive experience with us. We take great pride in our staff and it's always fantastic to hear that they were able to assist you in every way possible. It's wonderful to know that everything went like clockwork and that you were able to enjoy your time with us to the fullest. We appreciate your kind words and look forward to welcoming you back again soon!Stay Young, The ONE Legian

Morning Spirit, Thank you for taking the time to share your experience with us. We sincerely apologize that the noise levels and room situation were not up to your expectations. Providing a quiet, comfortable room is extremely important to us, and we fell short in that area.We understand how frustrating it must have been to initially be given the wrong room and then have to go through the hassle of getting it changed. That's not the smooth check-in we aim to provide. We will retrain our front desk staff to be more diligent about room assignments.We also apologize that the spa was unmanned during your visit. Your feedback shows we need to improve our staffing levels in these recreational areas.While we're glad you enjoyed the pool area, we know that doesn't make up for the other disappointments you experienced. Please know that your review provides valuable insight that will be used to make meaningful improvements. We are truly sorry your stay did not live up to expectations, and we hope you will give us another chance to provide you with a better experience next time.with sincere apologize,The ONE Legian

Morning Spirit Jay,Thank you for staying with us at The ONE Legian. We are sorry to hear that you experienced a noise issue during your stay. We do have a quieter room available but it is located on the ground floor. We hope that our staff has given you a better room. For the blanket issue, we do apologize but unfortunately, we don't provide an extra blanket facility at this time. It is not because of the budget or room type that guests staying at—it's just that the service isn't available right now. We are very sorry if our staff misrepresented the correct information.Stay young,The ONE Legian

Morning Spirit, Thank you for taking the time to provide feedback on your recent experience at our hotel. We do hope that you have enjoyed our facilities and feel comfortable during your stay with us. Stay Young, The ONE Legian

Morning Spirit Kevin,Please accept our sincerest apology for the unpleasant experience you had during your stay at The ONE Legian. We are sorry that miscommunication with our driver led to you waiting too long for pick-up, and we appreciate the time you took out of your trip to share your concerns with us. We've taken decisive action to ensure that this type of mishap doesn't happen again in the future, and we hope that you can forgive us for any inconvenience it caused. We're also sorry that you didn't receive service from Housekeeping, which should have checked on your room after you complained. It doesn't seem like this was handled as well as it could have been—please accept our sincere apologies for this oversight.We understand that this was frustrating for you and we hope it does not happen again.Stay young,The ONE Legian

Morning Spirit Debbie, Thank you for providing a rating for The ONE Legian. Hopefully we can meet again on another occasion.Stay young,The ONE Legian

Morning Spirit Jakob,Thank you so much for leaving the 8-star rating for us. It is much appreciated! We hope to see you again soon.Stay young,The ONE Legian

Morning Spirit Gail, Thank you for your feedback during your recent stay with us. We are happy to know that our facilities meet your expectations and hopefully, leave a great impression. Looking forward to welcoming you again!Stay young,

TMorning Spirit Allison,hank you for providing a review of The ONE Legian and thank you for choosing our Hotel as your choice of accommodation during your holiday in Bali. We're happy to hear that you like our location. Our location is very strategic, close to entertainment centers and shopping centers as well as the facilities in our hotel that you like!Thank you for visiting and hopefully we can meet again on another occasion.Stay young,The ONE Legian

Morning Spirit Evan,Thank you for providing a review of The ONE Legian.We are happy to hear that you like our swimming pool and also that our staff can provide the best service for you.Thank you for visiting and hopefully we can meet again on another occasion.Stay young,The ONE Legian

Morning Spirit Kenneth,Thank you for giving us a positive review and rating. We are happy to know that you liked the room, and breakfast.We apologize for your inconvenience during breakfast, we will convey this to the relevant department to immediately check. We will ensure that guests enjoy their stay with us. Thank YouStay young,The ONE Legian

Morning Spirit Thank you for your stay with us at The ONE Legian. We are so glad that you enjoyed our staff's hospitality and politeness! We apologize for the noise that you experienced while staying with us. We are currently reviewing the volume of music played in our hotel and will be sure to keep it at a reasonable level in the future.We also apologize for the lack of pool towels provided, we added this issue to our special project so there'll be more pool towels in the future, and only one power outlet will be available on the far corner wall—we are currently working on adding more power outlets in rooms to ensure that guests have access to all of their necessary electronics. Hopefully, we will be able to implement this change by this year fully!We hope all planned improvements will be completed by this year to fulfill guest needs.Stay young,

Morning Spirit Hiroki!Thank you for giving us a perfect review. We really appreciate it Can't wait to see you againStay youngThe One Legian

Morning Spirit Fariadah,Thank you so much for leaving the 5-star rating for us. It is much appreciated! We hope to see you again soon.Stay young,The ONE Legian

Morning Spirit Airi,Thank you for choosing The ONE Legian as one of your accommodation choices during your holiday in Bali. And thank you also for the rating you gave us, we really appreciate it. We are happy to hear that you had a pleasant stay and that our staff was able to provide maximum service for youThank you for coming and can't wait to see you again at The ONE LegianStay young,The ONE Legian

Morning Spirit Vanessa,Thank you so much for leaving the 4-star rating for us. It is much appreciated! We hope to see you again soon.Stay young,The ONE Legian

Morning Spirit Karen,Thank you for the review you gave. We apologize that you were disturbed by the music from the restaurant. We understand how frustrating it can be if your evening is interrupted by a disturbance, and we guarantee that we will review our policies and ensure this does not happen again.We want to make sure that our guests enjoy their time with us, so we will make sure that we turn off the music at 11pm. every night. Thank You.Stay young,The ONE Legian

Morning Spirit Elaine Debra,Thank you for your feedback regarding your stay at The ONE Legian. We apologize for the inconvenience caused by the noise of our restaurant and music, which should have stopped at 11 p.m. We will remind our team to at least turn down the volume when it needs to be extended until late.We are so sorry that we did not have a towel in the pool area when you were there today. We know this is a major inconvenience and we want to assure you that the management is working on adding more towels to accommodate our guests' needs. Thank you again for letting us know how we can improve our service. We appreciate your staying with us, and we look forward to seeing you again soon!Stay young,The ONE Legian

Morning Spirit Robert,Thank you for giving a review to The ONE Legian.We apologize for this. Our hotel has gone through the covid period in the past, but we always update and clean regularly to keep the facilities in our hotel maintained and functioning properlySee you next time with a better impression!Stay young,The ONE Legian

Morning Spirit dearThank you for providing a review for The ONE Legian. We are very happy to know that your stay was pleasant, and we are also very happy because our staff can provide the best service for youThank you for visiting and we hope to see you again!Stay young,The ONE Legian

Morning Spirit John WiliamThank you for providing a review for The ONE Legian. Our hotel is very close to shopping and entertainment centers. Enjoy your stay yaThank you for visiting and we hope to see you againStay young, The ONE Legian

Morning Spirit Yanzhen, Thank you for the 5 rating-truly appreciated! We hope that the team and our facilities meet your expectations and leave the best impression. See you again in the future!Stay young,

Morning Spirit Jaxon, Thank you for giving a 4-star review. We do hope that all the team had deliver an excellent service and you have had an enjoyable stay experienced with us. See you again soonest! Stay young,

Morning Spirit Rena, Thank you for sharing your stay experience and please accept our apologies for the inconvenience caused. We're sorry to hear there have been some issues since the outbreak of covid. Regarding your comments about our limited English staff, we half maximize service with available staff, we provide them with full product knowledge, operational training and speak good English. Sorry if there is a language barrier that occurred during your stay. We apologize that you feel that most of the breakfast choices are Indonesian menus. We try to offer a variety of choices for our guests with a full continental buffet. Our team is always trying to replenish food as quickly as possible, we recommend arriving early before the breakfast rush. But rest assured we are passing these comments on to the team to make sure not to leave the guests waiting. We apologize about the availability of towels that are very limited because they are still in the washing process so the stock of towels is running low. We apologize for the inconvenience. We hope that if you have the opportunity to return to us, we will give you a different impression of our service and quality. Thank you for coming and we will be happy to welcome you again soon! Have a ONEderful day The ONE Legian

Morning Spirit Muhammad!Thank you for giving us a perfect review. We really appreciate can't wait to see you again stay young The One Legian

Morning Spirit Bina!Thank you for giving us a perfect review. We really appreciate itCan't wait to see you againStay youngThe One Legian

Morning Spirit Sunaree, Thank you for your feedback and we are happy to know you like our facilities. Hope to see you again!Stay young,

Morning Spirit Alan!Thank you for your perfect rating! We are glad that your stay experience at The ONE Legian went smoothly.We’d love to continue providing great service to awesome customers like you. See you again!Have a ONEderful dayThe ONE Legian

Morning Spirit Peter!Thank you for giving us a perfect review. We really appreciate itCan't wait to see you againStay youngThe One Legian

Morning Spirit VarinderjitThank you for your perfect rating! We are glad that your stay experience at The ONE Legian went smoothly.We’d love to continue providing great service to awesome customers like you. See you again!Have a ONEderful dayThe ONE Legian

Morning Spirit DillonThank you for giving us your review to The ONE Legian, We are happy to know that you had an amazing stay and satisfy with our Pool Party, the strategic location, and the entertainment we provide for you!But on the other hand, we are sorry if you had to wait for a long time to check-in, and we hope doesn't really bother you a lot and still can give you comfort while you stay with us!Thank you for coming and hope to see you again soon on a great day!Have a ONEderful dayThe ONE Legian

Morning Spirit Jason, Thank you for choosing The ONE Legian as your preferred accommodation to stay. Please accept our apologies for your concern about taxi and bike owners at the front of our hotel. But, we can't deal with them because it's their job. If you really don't like it, you just have to refuse it kindly. Once again we really sorry about that. Thank you for coming and we will be happy to welcome you again soon! Have a ONEderful day The ONE Legian

Morning Spirit Trent, Thank you for giving us a rating to us we really appreciate your 4-star rating. Hope your holiday in Bali be a memorable experience for you and your partner vacation,See you again in next vacationHave a Onederful dayThe One Legian

Morning Spirit Brian, Thank you for the positive feedback. It is our pleasure that you love our facilities. Hope to see you soon again!Have a ONEderful day, The ONE Legian

Morning Spirit Chin Lin Doreen,Thank you for giving us your comment for The ONE Legian. Glad to know that you had a great experience with our strategic location and which makes you easily access every nearby facility around The ONE Legian. But also we wish you satisfied with our room, facilities and the service we provide for you.Thank you for coming and hope to see you again soon on your next trip!Have a ONEderful dayThe ONE Legian