Dear Ibu Siti, Terima kasih atas input yang sangat berharga ini. Kami selaku New Management yg in charge telah melengkapi semua amenities di kamar mandi sesuai dengan kebutuhan tamu. Kami sangatlah senang apabila kami bisa menyambut ibu lagi di kamini untuk next stay ibu. terima kasih

Dear Simon, Thank you for staying with us and also your kind review about our hotel. Looking forward to welcoming you again in our hotel.

Thank you for share your experience with us, We are so glad that you are enjoy staying with us. We are pleased to wait for your second stay,

Thank you for your review. Your review is so much valuable for our property. We are pleased to inform that our Hot water machine using 'solar water', if it is cloudy for several days, the water would be not really hot. We still prepare for installation new machine. For the laundry, we always count for every clothes. And if its not balance we would complain for our vendor. We do apologize for inconvenient caused. We are pleased to welcoming you again for your next stay, and we would provide better services

Dear Allanah, Thank you for your review, We are pleased to inform that hot water problem is caused by our machine is using solar power. That is why the hot water would not really hot if it is rainy or cloudy. We still prepare for the new machine, and it we need time to exchange the installment. Actually our facilities and amenities is based on standard, We would double check to our staff and we guarantee it would be never happen again. We have already fix the bathroom sink tap. We do really apologize for your inconvenient caused staying in our property. Your review is well noted, and it would be happen again for your next stay

Thank you for your review. Your review is so much valuable for our performances. We would discuss to management regarding to the problem you found in bathroom. We are pleased to welcoming you again, we would provide our best services

Thank you for your review. Regarding to the bathroom problem you have found in our hotels, we have already fixed the problem regarding the toilet problem you have mentioned before. We are pleased to welcoming you again for the second stay

Thank you for your review. We are so glad that you like our room. Regarding to the connection and Hot water, we would discuss to the management so we could provide best services for you for your second stay

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about Locations, aspects of the room (Hot Water) and amenities that need updating. It is a pleasure to announce that we will be implementing many of the upgrades. We would discuss this problem to the management about your problem. Hopefully this situation will not happen again, and we would welcoming you with the better service we could provide.