We apologize for the inconvenience. May we suggest you book Deluxe room in Beach Wing next time when you come visit Bali.

Dear Felicity, Thank you for your feedback on Truntum Kuta Bali We're glad you appreciated our location. If there's anything else we can do to enhance your experience during your next visit, please feel free to let us know. We look forward to welcoming you back. Kind regards,

Dear Kareena, Thank you for sharing your experience with us. We're delighted that you enjoyed our great location and found our staff friendly. It's wonderful to hear that you also liked our breakfast offerings and found your room to be clean and as described.We appreciate your feedback regarding the natural lighting in the room. We'll certainly take this into consideration for future improvements to enhance the guest experience.Regarding the pool hours, we apologize for any inconvenience caused by the early closure. We'll review our operating hours to ensure they align better with our guests' preferences.Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back for another enjoyable stay in the future. Kind regards,

Dear Sylvia, Thank you for taking the time to share your feedback with us. We're thrilled to hear that our staff made such a positive impression on you with their amazing service. Your kind words mean a lot to us, and we'll be sure to pass along your compliments to the team.We apologize for any inconvenience caused by the condition of the property. Rest assured, we take your feedback seriously, and we're actively working on addressing the issues you've raised to improve the overall guest experience.We truly value your patronage and hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Thank you again for your feedback and for choosing to stay with us.Kind regards,

Dear Jennifer Louise, Thank you for taking the time to share your feedback about your recent stay at Truntum Kuta Bali. We're delighted to hear that overall, you enjoyed your experience with us and found our breakfast great, staff lovely, and our pools enjoyable.We apologize for the inconvenience you experienced with your air conditioner and safe on the first day of your stay. Our team works diligently to address any issues promptly, and we're glad to hear that they were quickly resolved to your satisfaction.It's wonderful to know that you were able to relax and enjoy our spacious hotel and amenities, including our three pools, even during peak periods. Ensuring our guests have a comfortable and enjoyable stay is our top priority, and we're pleased to hear that you would choose to stay with us again.We appreciate your valuable feedback and look forward to welcoming you back for another fantastic stay at Truntum Kuta Bali. See you soon!

Dear John, Thank you for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you found our staff to be friendly and that you appreciated our central location. Providing exceptional service and ensuring our guests feel welcome is always our top priority. We're grateful for your feedback and hope to have the pleasure of welcoming you back to Truntum Kuta Bali in the future. Kind regards, Management

Dear Julia, Thank you so much for your glowing review. We're delighted to hear that you loved your first stay with us and that our location was perfect for your needs. It's wonderful to know that you enjoyed the nearby markets, restaurants, and beach access. We're thrilled to hear that you plan to return and we can't wait to welcome you back for another fantastic stay! Thank you for choosing our hotelKind regards,

Dear Eileen, Thank you very much for your kind words! We're delighted to hear that you enjoyed our property's proximity to the beach. We couldn't agree more—it's truly a special location, and we're thrilled that you were able to take full advantage of it during your stay.We're committed to providing our guests with an unforgettable experience, and it's feedback like yours that motivates us to continue delivering exceptional service.We hope to have the pleasure of welcoming you back soon for another beachside getaway!Warm regards,

Dear Teresa, Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you loved everything about your stay and our property it means a lot to us to know that we met your expectations in many aspects.We also appreciate your honest feedback regarding the Friday night fire dinner. We're sorry to hear that it didn't meet your expectations in terms of value. Rest assured, we take all feedback seriously, and we'll review our pricing and offerings to ensure that we're providing the best possible experience for our guests.We hope that despite this, you'll consider visiting us again in the future. It would be our pleasure to have the opportunity to exceed your expectations on all fronts.Thank you again for choosing to stay with us and for sharing your thoughts. We look forward to welcoming you back soon.Warm regards,

Dear Kaye, Thank you very much for affording your precious time to write a review and give us a rating on Expedia. We are extremely happy to learn that your entire stay with Truntum Kuta exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind regards,

Dear Loredana, Thank you very much for giving us a rating on Expedia.We are extremely happy to learn that your entire stay with Truntum Kuta exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind regards,

Dear Gigi, Thank you very much for affording your precious time to write a review and give us a rating on Expedia. We are extremely happy to learn about your entire stay with Truntum Kuta exceeded your expectation and leave a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind Regard,

Dear Esa, Thank you very much for giving us a rating on Expedia.We are extremely happy to learn that your entire stay with Truntum Kuta exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind regards,

Dear Deborah, Thank you very much for giving us a rating on Expedia.We are extremely happy to learn that your entire stay with Truntum Kuta exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind regards,

Dear Darcell Rose, Thank you very much for giving us a rating on Expedia.We are extremely happy to learn that your entire stay with Truntum Kuta exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind regards,

Dear Myline, We are extremely happy to learn that your entire stay with Truntum Kuta exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind regards,

Dear Ruth, Thank you so much for your kind words! We are delighted to hear that you have enjoyed your stay with us and that our staff and facilities have met your expectations. We appreciate your loyalty and look forward to welcoming you back again in the future.Kind regards,

Dear Deniz Seda, Thank you so much for your kind words! We are delighted to hear that you have enjoyed your stay with us and that our staff and facilities have met your expectations. We appreciate your loyalty and look forward to welcoming you back again in the future. Kind regards,

Dear Genevieve, Thank you very much for affording your precious time to write a review and give us a rating on Expedia. We are extremely happy to learn that your entire stay with Truntum Kuta exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind Regard,

Dear Laura, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed our beachfront location, the variety of eateries, and the relaxing massages. We appreciate your kind words about our friendly and helpful staff.We apologize for any inconvenience regarding the payment system at the pool. We will certainly look into this issue to improve the overall guest experience.We look forward to welcoming you back for another stay in the future. Thank you for choosing to stay with us!Kind regards,

Dear Julie, Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay at our lovely hotel and our large pools right on the beach.We appreciate your feedback concerning the location and the traffic in the area. We understand that the heavy traffic going to areas like Legian and Seminyak can be inconvenient at times. Rest assured, we are always looking for ways to improve our guest experience. We hope to have the opportunity to welcome you back to Truntum Kuta Bali in the future and provide you with an even better stay.Thank you again for choosing our hotel.Kind regards,

Dear Valerie, Thank you very much for affording your precious time to write a review and give us a rating on Expedia. We are extremely happy to learn that your entire stay with Truntum Kuta exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind Regard,

Dear Gregory, Thank you very much for affording your precious time to write a review and give us a rating on Expedia. We are extremely happy to learn that your entire stay with Truntum Kuta exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind Regard,

Dear Jonathon, Thank you for your feedback. We are sorry to hear that you were not satisfied with your experience at our property. We appreciate your honesty and will take your suggestions into consideration for future improvements. We strive to provide a comfortable and safe environment for all of our guests and we apologize if we fell short of meeting your expectations. We understand that some aspects of our property may be outdated, but we are constantly working to make necessary upgrades and renovations. We hope you will give us another chance in the future to show you the improvements we have made. Thank you for choosing to stay with us and look forward to welcoming you back. Kind regards,

Dear Allan, Thank you very much for affording your precious time to write a review and give us a rating on Expedia. We are extremely happy to learn that your entire stay with Truntum Kuta exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind Regard,

Dear Joel, Dear Ruth, Thank you so much for your great rating of Truntum Kuta Bali. We are delighted to hear that you have enjoyed your stay with us and that our staff and facilities have met your expectations. We appreciate your loyalty and look forward to welcoming you back again in the future.Kind regards,

Dear Katarina, We apologize for the inconvenience you experienced with our towels and hand towels. We strive to provide high-quality amenities for our guests, and it is disappointing to hear that we fell short in this instance.Please rest assured that we have taken your feedback seriously and we will be addressing the issue immediately. We will be replacing the towels with ones that are of proper size and meet our standards for guest comfort.Thank you for bringing this to our attention, and we hope you will give us another opportunity to provide you with a better experience in the future. We are looking forward to welcoming you back. Kind regards,

Dear Dennis, Thank you very much for affording your precious time to write a review and give us a rating on Expedia. We are extremely happy to learn that your entire stay with Truntum Kuta exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind Regard,

Dear Steven James, Thank you very much for affording your precious time to write a review and give us a rating on Expedia. We are extremely happy to learn that your entire stay with Truntum Kuta exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind Regard,

Dear Thomas, Thank you very much for affording your precious time to write a review and give us a rating on Expedia. We are extremely happy to learn that your entire stay with Truntum Kuta exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind Regard,

Dear Aleksandar, Thank you very much for affording your precious time to write a review and give us a rating on Expedia. We are extremely happy to learn that your entire stay with Truntum Kuta Bali exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta Bali every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind regards,

Dear Peter, Thank you very much for affording your precious time to write a review and give us a rating on Expedia. We are extremely happy to learn that your entire stay with Truntum Kuta Bali exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta Bali every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind regards,

Dear Gail, Thank you very much for affording your precious time to write a review and give us a rating on Expedia. We are extremely happy to learn that your entire stay with Truntum Kuta Bali exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta Bali every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind regards,

Dear Michelle, Thank you for taking the time to share your feedback. We deeply apologize for any inconvenience and disappointment you experienced during your recent stay with us.We regret to hear that we were unable to meet your specific accessibility needs. Our utmost priority is to ensure that every guest has a comfortable and enjoyable stay, and we apologize if this was not the case for you. We understand the importance of providing accurate information regarding our property's accessibility features, and we apologize for any confusion or lack of clear directions provided.We value your feedback and your experience will be discussed with our team to address any deficiencies and prevent similar situations from reoccurring. We genuinely appreciate your understanding and patience in this matter.Once again, we apologize for any inconvenience and thank you for bringing these concerns to our attention.We do hope to have the opportunity to welcome you back in the future. Kind regards, Management

Dear Ester, Thank you for taking the time to share your experience at our Grand Deluxe room in the Bali Wing. We are glad to hear that you enjoyed the spacious and comfortable bed, as well as the balcony.We apologize for any disappointment caused by the size of the bathroom and the quality of the towels. We will consider your feedback and strive to make improvements in these areas.It is delightful to hear that our staff and service met your expectations. We are also glad that you enjoyed our breakfast variety, which changes daily.Regarding the food, we are sorry to hear that you felt indifferent about it. We appreciate your feedback and will review our menu options to ensure a better dining experience for our guests in the future.We are glad to hear that you would choose to stay with us again due to our location and pool facilities. We look forward to welcoming you back for another enjoyable stay.Thank you once again for your review and for choosing to stay with us.Kind regards,

Dear Shaun, Thank you very much for affording your precious time to write a review and give us a rating on Expedia. We are extremely happy to learn that your entire stay with Truntum Kuta Bali exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta Bali every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind Regard,

Dear Caoirse, Thank you very much for affording your precious time to write a review and give us a rating on Expedia. We are extremely happy to learn that your entire stay with Truntum Kuta exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind regards,

Dear Julie - Anne, Thank you very much for affording your precious time to write a review and give us a rating on Expedia. We are extremely happy to learn that your entire stay with Truntum Kuta exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind regards,

Dear Karim, Thank you very much for affording your precious time to write a review and give us a rating on Expedia. We are extremely happy to learn that your entire stay with Truntum Kuta exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind regards,

Dear Patricia, Thank you very much for affording your precious time to write a review and give us a rating on Expedia. We are extremely happy to learn that your entire stay with Truntum Kuta exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind regards,

Dear Karim, Thank you for taking the time to share your feedback with us. We appreciate your kind words regarding our excellent location and happy staff. We apologize for any inconvenience you experienced with the condition of our rooms. We strive to maintain cleanliness and will ensure that any necessary improvements are made.Regarding the lack of iron and unpleasant tea and coffee sachets, we apologize for any disappointment caused. We understand the importance of these amenities and will take your comments into consideration for future improvements.We regret that our breakfast did not meet your expectations. We value your feedback and will review our hot and cold options to cater better to our Western guests. Rest assured, we will make the necessary adjustments to improve the flavor and quality of our breakfast buffet.On a positive note, we are glad to hear that you enjoyed our dinner and room service options. Our kitchen team works hard to provide excellent and affordable food options for our guests. We appreciate your kind words regarding the outstanding tenderloin.We apologize for any disappointment with our spa services. We strive to provide a high level of professionalism and skill. Your feedback helps us to improve and we will address this issue with our spa team to ensure a better experience for our guests in the future.We appreciate your consideration of returning to our hotel in the future. We take your feedback seriously and will continue to make improvements to our breakfast and room conditions. Thank you for bringing these matters to our attention.We value your feedback and hope to have another opportunity to welcome you back and provide you with a better experience.Kind regards,

Dear Kaoru, Thank you very much for affording your precious time to write a review and give us a rating on Expedia. We are extremely happy to learn that your entire stay with Truntum Kuta exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind regards,

Dear Maika, Thank you for taking the time to share your feedback with us. We are glad to hear that you found our rooms spacious and comfortable. It's our goal to make sure every guest feels at home, so we're delighted to hear that our staff greeted you in Japanese and made you feel welcome.We apologize if you found some areas of our facility to be a little old. We are continuously working on updating and improving our amenities to provide a better experience for our guests.We appreciate your kind words about our staff. It's great to know that their helpfulness, such as opening the door for you and assisting with transportation, made your stay more convenient. We will pass along your compliments to our team.We're also pleased to know that our location near the beach was convenient for you. The serene surroundings make for a peaceful stay.Thank you for mentioning that you weren't bothered by any noise during your stay. We understand that noise can vary depending on individual preferences, and we strive to provide a relaxing environment for all guests.Once again, we appreciate your review and we hope to have the opportunity to welcome you back in the future. Kind regards,

Dear Emily, Thank you very much for affording your precious time to write a review and give us a rating on Expedia. We are extremely happy to learn that your entire stay with Truntum Kuta exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind regards,

Dear Tamas, We sincerely apologize for the inconvenience you experienced during your stay at our hotel. We understand that your expectations were not met, and we deeply regret any dissatisfaction caused.Regarding your concerns about the "panorama ocean view," we apologize for any miscommunication that may have occurred. Our intention is always to provide a pleasing and accurate representation of our rooms. We regret that we fell short in this instance.We apologize for the issues with the air conditioner in your initial room. Our maintenance team was promptly notified and dispatched to address the problem. We regret that the repairs were not properly completed and that your second room was unclean upon your arrival. This is not the standard we hold ourselves to, and we apologize for any frustration this may have caused.We apologize for any inconvenience caused by these maintenance issues. Please be assured that we are actively addressing these concerns to rectify the situation.Regarding the breakfast experience, we apologize for any disappointment you may have encountered. We strive to provide a diverse selection of dishes to cater to various preferences, and we regret if this was not to your satisfaction. Your comments regarding the preservation of food will be duly noted and addressed with our restaurant team.We value your feedback and will use it to improve our overall guest experience. We do hope that you will reconsider and give us another opportunity to provide a more pleasant stay for you in the future.Kind Regard,

Dear James, Thank you for choosing to stay at Truntum Kuta and for taking the time to share your feedback. We appreciate that you enjoyed your overall stay with us and found our staff polite and friendly.We apologize for any disappointment caused by the buffet breakfast not meeting your expectations. We will take your feedback into consideration and work towards improving this aspect of our service.Regarding the meals that you found disappointing, we apologize for any inconvenience caused. We strive to provide a high standard of culinary experience for our guests and we appreciate your feedback which helps us identify areas for improvement.We apologize for the poor TV reception in your room. We will investigate this issue and take appropriate measures to ensure that all our guests have a seamless and enjoyable TV viewing experience.We are pleased to know that you found our rooms to be adequate. As we continuously aim to enhance our guests' experience, we will keep your feedback in mind as we plan for any future improvements.Lastly, we are glad to hear that you liked our location. We are fortunate to be situated in a convenient area that allows easy access to various attractions.Once again, thank you for your valuable feedback. We truly appreciate your patronage and look forward to welcoming you back to Truntum in the future, where we will strive to surpass your expectations.Kind regards,

Dear Andrew Paul, Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your kind words regarding our great location close to the beach and well-maintained grounds. It's wonderful to hear that you enjoyed the pools and the opportunity for leisurely walks.We apologize for any disruption caused by the noise at night. As a valued guest, your comfort is our top priority, and we regret that we did not meet your expectations in this regard. We will certainly consider your comments to find ways to improve and ensure a peaceful environment for all our guests.Regarding breakfast, we apologize if it fell short of your expectations. We aim to provide a satisfying and enjoyable dining experience, and we regret that we did not meet this goal during your stay. We truly value your feedback as it helps us to identify areas for improvement, and we would like to assure you that your comments have been shared with our team. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Thank you again for your review.Kind regards,

Dear Sharon, Thank you for taking the time to share your feedback with us. We are glad to hear that you found our location convenient and enjoyed the excellent service we provided.Regarding your suggestion about providing more atmosphere around the pools with entertainment or activities, we appreciate your input. We strive to continuously improve our offerings to enhance our guests' experience. Rest assured, we will evaluate the possibility of incorporating more entertainment or activities to create a livelier atmosphere around our beautiful pools.Regarding the beachfront pool bar, we understand that its closure may have affected your overall experience. We apologize for any inconvenience caused. We are currently reassessing the options to ensure that it remains open for the enjoyment of our guests.Thank you once again for sharing your thoughts with us, as it allows us to better understand how we can meet and exceed the expectations of our valued guests. We hope to welcome you back soon for an even more memorable stay.Kind regards,

Dear Sharon, Thank you very much for affording your precious time to write a review and give us a rating on Expedia. We are extremely happy to learn that your entire stay with Truntum Kuta Bali exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta Bali every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind Regard,