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Ulasan untuk Sylvia Resort Komodo Labuan Bajo

3 out of 5
Sylvia Resort Komodo Labuan Bajo
Jl. Pantai Waicicu, Labuan Bajo, East Nusa Tenggara

Ulasan

7,4

Bagus

Penilaian 10 - Sangat Bagus. 19 dari 77 ulasan" "
Penilaian 8 - Bagus. 26 dari 77 ulasan" "
Penilaian 6 - Cukup Baik. 21 dari 77 ulasan" "
Penilaian 4 - Buruk. 6 dari 77 ulasan" "
Penilaian 2 - Sangat Buruk. 5 dari 77 ulasan" "

7,4/10

Kebersihan

7,0/10

Staf & layanan

7,2/10

Fasilitas

6,8/10

Kondisi & fasilitas properti

6,8/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

st sofia

Tidak Disukai: Staf & layanan

8/10 Bagus

Ricardo, Bartlett

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Property is nice looking outside but my room is not well maintained. Safe is not working, when opened there are old phones, trash and tv remote control inside. They just give you 1 key and once you go out power is out, even accidental, you have to get somebody to open the door. The staff are courteous and helpful.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Irene W pada tanggal 24 Feb 2024
Dear Mr. Ricardo, Warmest greeting from Sylavia Hotel & Resort Komodo, I would like to thank you for stay with us and share a review recent your stay with us i am glad to know that your enjoyed about our Hotel and the service of our staff to make your stay more memorable First and foremost, please accept our sincerest apologize for the inconvenience you have experienced during your stay. It is so much regret to learn that we found the point you have highlighted on your review which appear that we have fallen short certain areas of your experience. We do hope that we have another opportunity to regain your confidence with us and that you will give us another opportunity to better serve you in the future. Best Regards, Irene Wuwur E-commerce

2/10 Sangat Buruk

chong koon alvin

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very lousy hotel
Lousy, dirty, mosquito, cockroaches, towels ran out, lousy food
Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

Jen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan November 2023

2/10 Sangat Buruk

Ashley

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Read this til the end. When we arrived the AC was off, which is normal. We arrived at 6pm and turned AC on. It never cooled off. We sweat all night long. The next day when we came back after our all day tour, they had turned our AC off. We asked for a new room after they sent engineering to come check the AC. The next room was better. The last night we moved to a villa that was very cooled off and nice. We only got to stay in a cold room for one night out of three. They also argued with me about giving me a second key card to our room. Because we weren’t given a second key. The only key we had had to stay in a slot for electric to the room. When you pulled it out, the AC turned off. I said I needed a key so we could go to the restaurant and return to our room. He told me I could go to the restaurant and my husband could let me back in. I said no, we wanted to go eat dinner together. Who would let us back in? They followed me to my room and said “where is your husband” and I said he was in the room, the front desk man barged into our room and walked to the bed to argue with my husband about me wanting a second room key. What if he hadn’t been decently clothed? This hotel was a horrible experience.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Irene W pada tanggal 31 Okt 2023
Dear Ms Asheley,Thank you very much for taking your time to wrairing the review on Expedia,I do apologizes for the inconvenience and will train our staff properly to well inform all the details during check in process. Our reception is open to forward all the need to ensure our guest stay comfortably. Thank you for staying and hope to see you and welcoming you again in the future.Best Regards,

6/10 Cukup Baik

Youssef

Disukai: Kebersihan, kenyamanan kamar
Menginap 3 malam pada bulan Juli 2023

10/10 Sangat Bagus

Zhao

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
风景优美
酒店的沙滩非常好。房间新装修。后山看日出日落非常美。位置偏点，建议租摩托车。
Menginap 2 malam pada bulan Juni 2023

10/10 Sangat Bagus

Veronica

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel by a very nice and quiet beach good for swimming. Two pools bungalow style rooms. A bit difficult to get transportation to and from downtown in the evening. The bathroom smelled bad.
Menginap 2 malam pada bulan Juni 2023

10/10 Sangat Bagus

Lance, RANCHO CUCAMONGA

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very friendly staff, and a great location on the beach! Love the cats on the property!
Menginap 3 malam pada bulan Mei 2023
Tanggapan dari Irene W pada tanggal 13 Jun 2023
Dear Lance,Warmest greetings from Sylvia Hotel & Resort Komodo, Thank you for taking the time to write a review on Expedia regarding your experience at our hotel. We are very happy to know that you enjoyed a pleasant holiday with us. Thank you for your good comments regarding with our services and our facilities that meet your expectations, our staff glad to hear that. Thank you for your stay with Sylvia Hotel & Resort Komodo and looking forward to welcoming you back soon for your next visit to Labuan Bajo. Regards Irene Wuwur (E-commerce)

8/10 Bagus

Katerina

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We stayed 2 nights because we wanted to have a relaxing break from our otherwise active holidays. It's been great to be able to roll to the beach and pool straight from our room. The room was quite clean, didn't feel very cosy though. We would also appreciate some more drinking water included in our stay. We only got a small half liter bottle per person a day. The staff was friendly, they even chopped a fresh coconut for us right off the tree. For an extra fee we rented a small kayak to go snorkel further from the shore which was nice. If you want to go to town this location is not convenient, you would have to rent a bike or get a cab which is expensive. But if you want to wind down and stay put with a book by the pool this is a suitable place for that.
Menginap 2 malam pada bulan Februari 2023
Tanggapan dari Irene W pada tanggal 1 Apr 2023
Dear Katerina,Greetings from Sylvia Hotel & Resort Komodo, Thank you for taking the time to share your recent experience with us. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we meet your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best RegardsIrene W- E-commerce

6/10 Cukup Baik

Anette

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2019

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama teman
Coral delante del hotel. Shuttle constabte a labuan bajo. Comida mala.
Menginap 5 malam pada bulan September 2019

2/10 Sangat Buruk

nicolas

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Cauchemar sur une plage paradisiaque. deception
Cet hôtel est situé sur une plage magnifique même si non-entretenu (déchets dessus et dans la mer). malheureusement, les chambres ont des puces de lits (confirmé par le management après plainte), le personnel ne parle pas anglais, la nourriture est mauvaise et il faut attendre une heure après commande, la plage n'est pas nettoyée, le wifi ne marche que vers le restaurant, pas dans les chambres, ils construisent un nouvel immeuble, les travaux sont donc bruyant, etc, etc, etc, etc, etc,... Grosse déception, accentuée par le magnifique hôtel voisin (plantara) ou nous avons fini par aller manger tous les soirs... A éviter, ce qui est dommage car avec un peu d'effort le lieu serait magnifique.
Menginap 3 malam pada bulan Agustus 2019

8/10 Bagus

Bobby

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel is nice and the shuttle bus is good. But the restaurant is bad. I have experienced 2 times of missing orders for my dinner. It wasted over an hour until I went to the front desk to check.
Menginap 7 malam pada bulan Agustus 2019

6/10 Cukup Baik

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Emplacement bien situé, personnel très accueillant, propreté des chambres laissé un peu a désiré
Menginap 7 malam pada bulan Agustus 2019

8/10 Bagus

Didier

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
L’hôtel est très bien avec une très belle vue et une plage privée. Le service au restaurant laisse à désirer. Vous attendez très longtemps et, parfois, les personnes ne sont pas servies en même temps. Une fois, nous voulions prendre un désert, on nous a prévenu qu’il y aurait une heure d’attente. Merci le service!
Menginap 4 malam pada bulan Juli 2019

10/10 Sangat Bagus

Monica

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Skønt middelklasses hotel med en skøn privat strand og hyggelige hytter.
Menginap 3 malam pada bulan Juli 2019
Tanggapan dari Marcel pada tanggal 15 Jul 2019
Dear Monica, On behalf the entire team, I would like to thank you for your time reviewing us. We are glad that overall you enjoyed your stay. We are looking forward to see you again on your next holiday to Labuan Bajo Regards

6/10 Cukup Baik

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Poor water supply, shower in the morning not working
Menginap 4 malam pada bulan Juli 2019
Tanggapan dari Marcel pada tanggal 15 Jul 2019
Dear valued Guest, On behalf the entire team, I would like to thank you for your time reviewing us. On this opportunity I would like to apologize for inconvenient during the stay. Related team have investigated the case and properly solution already taken to make sure the same issue will not arise again in the future Regards

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
海灘美景無敵，餐飲亦算美味，服務人員尚待訓練，房間設備堪用。
Menginap 7 malam pada bulan Juni 2019
Tanggapan dari Marcel pada tanggal 22 Jun 2019
Dear Guest, Greetings from Sylvia Resort Komodo Thank you for your time reviewing us regarding your recent stay. We are glad to hear you had good experience during the stay. Thank you and see you on your next visit to Labuan Bajo. Regards

4/10 Buruk

Traveler terverifikasi

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lo mejor sin duda es la playa que es muy bonita y sus atardeceres. Lo peor el restaurante que es HORRIBLE tanto la comida como el servicio. Las habitaciones y resort en general no están bien mantenidos, le haría falta una buena reforma y lavado de cara.
Menginap 4 malam pada bulan Mei 2019

10/10 Sangat Bagus

Natalie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Mei 2019
Tanggapan dari Marcel pada tanggal 15 Mei 2019
Dear Natalie, On behalf of the entire team, I would like to say thank you for staying with us recently. We highly appreciate your comment Best Regards

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan April 2019
Tanggapan dari Marcel pada tanggal 17 Mei 2019
Dear Guest, On behalf the entire team, I would like to thank you for your recent stay with us. Deeply apologize if there was any inconvenient during your stay Regards

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2019
Tanggapan dari Marcel pada tanggal 15 Mei 2019
Dear Guest, On behalf of the entire team, I would like to thank you for your recent stay. I hope that you had great time during the stay. We will be happy to see you again on your next visit to Flores Best Regards

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2019

10/10 Sangat Bagus

Kelly

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Highly recommend
Great place with good value
Menginap 3 malam pada bulan Januari 2019
Tanggapan dari Marcel pada tanggal 10 Jan 2019
Dear Kelly, Thank you for your recent stay with us. The entire team appreciate your kind words about our place. We would be more than happy to serve you again on your next visit. Thank you

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Building was old but passable.bed very comfy. Breakfast quite nice. Bay was sludge at low tide
Menginap 1 malam pada bulan Desember 2018

10/10 Sangat Bagus

Martin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Ignore the bad reviews..people being unrealistic..
good venue for Indonesia small town. lovely pool great beach ( tidal) at the right time. 15 minute drive to town,, Breakfast so so... but not too bad..... those saying the place is terrible have too high of expectation.... no it isn't the Hampton inn or Hyatt or your usual American venue... very quiet and peaceful if not tranquil at night...a good choice for Komodo
Menginap 4 malam pada bulan November 2018
Tanggapan dari Marcel pada tanggal 24 Nov 2018
Dear Martin, On behalf the entire team, I would like to thank you for kind words about our hotel during your recent stay. I believe your comment will help other traveler to easily decide where to stay during the holiday in Labuan Bajo, Flores. We will be happy to see you again on your next visit to Flores.

10/10 Sangat Bagus

AlainGravel, Canada

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Exellente hôtel le prix est en rapport vec les services et les photos sur le site web. Nos quatre jours fût agréable et paisible, ce réveiller au son des vagues était romantique, le coucher de soleil incroyable directement de notre chambre wow Un endroit magnifique avec un personnel charmant Au dela de nos espèrence
Menginap 3 malam pada bulan September 2018

6/10 Cukup Baik

Kim

Disukai: Kenyamanan kamar
Menginap 1 malam pada bulan Juli 2018

8/10 Bagus

alexandra

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar

8/10 Bagus

Martin

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Nice snorkeling, lousy service, good beach
Sylvia resort is situated in a nice location. You can go for a nice hike to the hills behind the hotel or swim over the the opposite small island which has beautiful snorkeling area. Beach side is relaxing and well maintained. Swimming pool water was not cleanest, a bit greasy and full of chlorine. Breakfasts are simple and they are far from being gourmet experience. Count with the fact that it is about getting some morning calories. What I would like to highlight is the overall service attitude which can improve. You go for breakfast and you see like 15 tables. 6 of them are used by people. 7 of them have trash and leftovers from other people´s breakfast and 2, exposed to the direct sun are free. You look around and you see staff just hanging around, doing nothing and when you tell one of those guys to clean a table, your request goes from first to another one, to another one and finally 5th guy takes greasy cloth and clean the table. Selection of fruit is basic but you will not eat it because it is full of flies, hundreds of flies. They also say they can rent a motorbike for you. I never succeeded as there was always some excuse. Luckily, staff is helpful and for reasonable amount of money they will rent you their motorbike. Room is clean which is most important to me. If I would ever go to Labuan Bajo again, Sylvia would be my choice probably. And I will hoping to see improvement in services. Knowing Indonesia standard, for this price, you get what you paid for.
Menginap 3 malam pada bulan Maret 2018

2/10 Sangat Buruk

Thijs

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It really is as bad as most reviews say!
I was too optimistic when I booked this hotel, even though I had read the reviews. I thought I was not that easily dissatisfied with a hotel. Well, I was wrong. The only people who will be happy at this hotel are the ones that - do not eat here (most things are out of stock), - know already what they want to visit on Flores (no information available on activities), - don’t mind a hot room (airco’s are too small to cool the room), - enjoy a beach full of plastic and other trash. Oh and don’t forget to bring your own soap, because they don’t replenish these, not even after you ask them to.
Menginap 4 malam pada bulan Januari 2018

4/10 Buruk

パラパラ, 東京

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
ホテルサービスは期待するべきではない
ホテルへ直接メールで空港送迎を頼んだが、一向に返事なし。予約サイトに連絡。予約サイトからホテルへ確認してくれて、時間も指定されたので安心して空港に着いたが、一向に迎えに来ない。呼び込みタクシーの強烈な誘いに閉口しながら、バリ島在住の友人に連絡して、ホテルに電話をしてもらいましたが、迎えに行ったとのこと。15分程度だから、待っていたら1時間たっても来ない。迎えに来ないよと、最初から言っていた呼び込みタクシーでホテルへ行った。フロントで文句をいうが、謝る気配さえない。サービスは最低です。スタッフは英語通じない。ビーチフロントでコストパフォーマンスは良いが、最初のつまづきで、気分は最悪でした。言葉があまり通じないせいか、呼び込みタクシーの強引な誘いにおれ、コモドドラゴンツアーを3倍の値段で買ってしまいました。最低最悪のフローレス島になりました。スムースに最初の送迎さえあれば、こんな事にはならなかったはず。二度と行きません。フローレス、コモド島、ガイド、皆ボッタクリ。
Menginap 2 malam pada bulan Desember 2017

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
ビーチ直結、ホテルでゆっくりしたい人におすすめ、ご飯も美味しい。 設備はやや古いが、部屋も広くて十分。
Menginap 2 malam pada bulan Desember 2017

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kenyamanan kamar
Komodo
Cozy.
Menginap 6 malam pada bulan Agustus 2017

4/10 Buruk

Vicki

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Sad, Don’t
Sad. Place has such potential. Staff don’t appear to care. Management/ownership must be absentee. Restaurant help take forever; food once ordered takes forever! Desert sometimes comes before meal. It’s crazy and sadly, it was not busy. Restaurant out of more menu items than they had. Lawns and Gardens unkempt. Trash between buildings. Not near enough lounges. Some villas are a long distance from the main areas and dining. Staff lie around on guest lounges when there is so much to do. First room a/c didn’t work. We were moved. Best thing is bed and pillows were very comfy. Huge expanse of beachfront property but not kept clean. Overall, just really couldn’t believe what the owners were letting deteriorate.
Menginap 3 malam pada bulan Oktober 2017

10/10 Sangat Bagus

YUTAKA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2017

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2017

6/10 Cukup Baik

Erin

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Ok for the price but don't expect much
After reading the reviews and seeing the pictures it looked like it was a pretty nice place and was recommended as a nice mid-range hotel. The lobby was nice and the pool was ok but there were no pool chairs at all. The front desk was a bit of a cluster every time we talked to them and check in was not smooth. The rooms are run down in a way I would not have imagined based on what I read for reviews. They are dingy - need to be painted as the walls were gross, the bathrooms were gross, but the bed was comfortable. It looks like a place that has been neglected for a while and in need of renovation. The one nice thing they did is they gave us 2 bottles of water and fresh towels each day.
Menginap 3 malam pada bulan September 2017

8/10 Bagus

Ana Carolina

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Beautiful place, far away location
Check in was too slow and me and my friends (3 rooms) got separated in different areas. We arrived with 2 other guests, and, although I wss the first to star the check in I was the last to receive the keys and end it up receiving only one key, so we had to put everything in one room until the other rooms were ready. Also, there was only 1 employee to help with the luggage, and we were four guests. I had to carry my luggage through stairs, which was really unconfortable. One other issue was a party right outside our room, which was noisy and smelled of food everywhere. We waked up that day at 6 am and we had an early flight the next day, so it was awful to have to wait to be able to sleep.
Menginap 2 malam pada bulan Agustus 2017

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
very functional hotel on a great beach
perfect for a few nights in Labuan Bajo. low on frills but very comfortable, functional and good value for money.
Menginap 1 malam pada bulan Agustus 2017

8/10 Bagus

Jean-Frederic

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good place for relaxing time
Nice hotel with his private beach. Nice view if you get the room with ocean view. Nice pool. Food was good and nice menu. Staff really friendly and helpful. To far from town to walk but 10 min with shuttle or taxi.
Menginap 4 malam pada bulan Agustus 2017

4/10 Buruk

Charlie W, Grayshott, Surrey

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Cheap hotel on the beach but you get what you pay.
This hotel was in a good location on the beach but otherwise it was pretty dirty, staff were friendly but the hotel lacked any management organisation. Has the potential to be a lovely hotel but is in need of maintenance. You
Menginap 2 malam pada bulan Agustus 2017

6/10 Cukup Baik

dony, milano

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Resort sulla spiaggia
Le camere sono confortevoli ma necessitano, soprattutto nel bagno di alcuni lavori di manutenzione, in tutta la camera solo 2 prese elettriche e nessuna in bagno. La spiaggia è molto bella.. peccato che tutte le mattine raccoglievamo 2 sacchi di immondizia (prevalentemente bottiglie di plastica) portate dal mare. Colazione discreta (asiatica ed intercontinentale)
Menginap 10 malam pada bulan Juli 2017
Tanggapan dari Marcel pada tanggal 14 Okt 2017
Dear Dony, Thank you for your recent stay with us. We appreciate your kind words and advices about our product. We strive to always improve the quality of our service and product in order to give better service for our next customer or for your next visit to Labuan Bajo

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2017

6/10 Cukup Baik

Maren Skullerud

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice place, but expectations were higher
We arrived to the hotel at four in the afternoon but our room was still not ready, we had to wait for half an hour. They gave us a welcome drink which was basically (not fresh) orange juice. The room was spacious and clean, but there were ants in the bathroom during the night. We had asked for a double bed but they had no rooms with that available so we were given a twin room. At least the single beds were big (120cm?). From all the massages described on internet only the Balinese was offered at reception. The price was 150.000 IDR, and only cash was accepted since it is a person they call to come from the village (the hotel has no massage facilities as we thought when seeing it on the webpage). This was impossible for us as there was no way to take cash in the hotel and they did not have any atm nearby; the closest was in the city center. The hotel charges 25.000 IDR per person per way to the city center. The swiming pool was dirty, not like in the pictures. For dinner we had to wait for more than half an hour for the food and they only brought for one of us, we had to wait for another 15 min until they brought the food for the other person, but the worst thing is that it was cold. The fresh orange juice was highly diluted in water and not because of the ice. Airport transport at certain times with shuttle bus, not whenever we wanted.
Menginap 1 malam pada bulan Juni 2017

10/10 Sangat Bagus

Ruben

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Sítio espetacular para passar uns dias
O hotel está longe da cidade mas numa localização privilegiada junto ao mar onde é possível ver um espetacular por do sol. O kayak é gratis (apesar de só ter visto um) e é possível fazer uma visita às ilhas desertas nas proximidades. Comida boa, staff super simpático e transporte muito conveniente para o aeroporto.
Menginap 2 malam pada bulan Mei 2017

8/10 Bagus

rob, adelaide SA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
This hotel is in a quiet location .
We booked the beach front rooms which were great , clean and quiet. The staff were friendly as was the resort manager who made our stay wonderful.
Menginap 2 malam pada bulan Mei 2017

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kondisi & fasilitas properti
1) shuttle bus services is a hidden cost (IDR25,000 per person per one way), and the most annoying part is no scheduled return time and has to call driver to check availability; 2) hotel quite deteriorated but beds are comfy; 3) on arrival one staff seems very eager to sell tours to us... after turning him down, the same day later when we asked for hair dryer he said "sorry all borrowed" when further questioned he said only 4 hair dryers available for guests! Makes no sense to me!
Menginap 3 malam pada bulan Mei 2017

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
Pleasant stay, with daytrip to Rinca
We took 2 rooms for 3 nights. Staff was friendly but the property needs better up keep. Food choice rather limited and since there is no nearby alternatives, this can be an issue to some.We walked to next door hotel for a change in dinner one night