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Reviews of Hilton Garden Inn Las Vegas/Henderson

3 out of 5
Hilton Garden Inn Las Vegas/Henderson
1340 W Warm Springs Rd, Henderson, NV

Reviews

9.0

Wonderful

Rating 10 - Excellent. 616 out of 1001 reviews" "
Rating 8 - Good. 255 out of 1001 reviews" "
Rating 6 - Okay. 78 out of 1001 reviews" "
Rating 4 - Poor. 24 out of 1001 reviews" "
Rating 2 - Terrible. 28 out of 1001 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Saurabh

Disliked: Cleanliness
Stayed 3 nights in May 2024

10/10 Excellent

Tom, Bolivia

Travelled with partner
This hotel never disappoints. Loved our stay.
Stayed 4 nights in May 2024

10/10 Excellent

Carolynn, Brooklyn Park

Travelled with family
Love it.
Stayed 2 nights in May 2024

10/10 Excellent

Bobbie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff members were all helpful and professional
Stayed 1 night in May 2024

10/10 Excellent

Huyen-tran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel, comfy beds and pillows, friendly helpful staff. Great location.
Stayed 1 night in May 2024
Response from Rocky on 24 May 2024
Thank you.

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service
The bathtub was older and rusted
Stayed 1 night in May 2024
Response from Rocky on 8 May 2024
Thank you.

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This experience was great
Stayed 2 nights in Apr 2024
Response from Rocky on 8 May 2024
Thank you so much. I will share with the team.

10/10 Excellent

Jie Fang

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Apr 2024
Response from Rocky on 8 May 2024
Thank you so much. I will share with the team.

10/10 Excellent

WillIam Snelgrove

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is classy, contemporary, and clean. Pool is very welcoming. Staff were very considerate and helpful. Will very likely return and would recommend to friends.
Stayed 4 nights in Apr 2024
Response from Rocky on 8 May 2024
Thank you so much. I will share with the team.

8/10 Good

Charles Trevor, Martinez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well situated to meet needs of the out of town visitor. Staff was helpful and courteous and the facilities were great.
Stayed 3 nights in Apr 2024
Response from Rocky on 8 May 2024
Thank you so much. I will share with the team.

10/10 Excellent

MARIA AURORA

Stayed 1 night in Apr 2024
Response from Rocky on 15 May 2024
Thank you. I will share with the team.

10/10 Excellent

Patricia, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, very clean, comfortable beds, great housekeeping services, delicious breakfast
Stayed 2 nights in Apr 2024
Response from Rocky on 26 Apr 2024
Thank you for

10/10 Excellent

Ron

Travelled with family
Liked: Amenities
A pleasant stay away from the noise on the strip. Just 13 miles away
Stayed 1 night in Apr 2024
Response from Rocky on 26 Apr 2024
thank you

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Rocky on 26 Apr 2024
Thank you

10/10 Excellent

Roslyn

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was excellent
Stayed 3 nights in Mar 2024
Response from Rocky on 26 Apr 2024
thank you

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, quiet, close to great restaurants. Staff was friendly
Stayed 3 nights in Feb 2024

10/10 Excellent

Kori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 3 nights in Feb 2024

10/10 Excellent

sultan

Liked: Cleanliness, property conditions & facilities
Best great
Stayed 2 nights in Feb 2024

10/10 Excellent

Keith

Business traveller
Thumbs up
Stayed 2 nights in Feb 2024

10/10 Excellent

david, Whittier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I wish breakfast was included
Stayed 2 nights in Jan 2024

10/10 Excellent

STEVEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Amenities available all year around . The pool and Jacuzzi were open unlike most Casino hotels in town. Also pet friendly.
Stayed 2 nights in Jan 2024

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk were kind and helpful.
Stayed 1 night in Jan 2024

8/10 Good

Valentina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was pretty good with the exception that an item from my bag disappeared just of a sudden and no one did a thing about it, besides that everything was good.
Stayed 5 nights in Dec 2023

8/10 Good

Ignacio

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2023
Response from rocky on 5 Jan 2024
thank you

2/10 Terrible

Sevan

Travelled with family
Liked: Staff & service, property conditions & facilities
No room keys. Available Too much noise and people yelling inside the hallway, no security
Stayed 1 night in Dec 2023
Response from rocky on 5 Jan 2024
we were frustrated as well. Hopefully you were able to inform the front desk of the noise so we could have taken care of. can't fix something if we don't know.

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from rocky on 28 Dec 2023
thank you

10/10 Excellent

Jillian

Stayed 1 night in Dec 2023
Response from rocky on 28 Dec 2023
thank you

10/10 Excellent

Hagop

Stayed 3 nights in Dec 2023
Response from Rocky on 18 Dec 2023
thank you

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from rocky on 18 Dec 2023
thank you

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from rocky on 17 Dec 2023
thank you.

10/10 Excellent

Maureen

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had pets with me (they are well behaved), they were welcomed, and I felt comfortable with them in the room.
Stayed 2 nights in Nov 2023
Response from rocky on 16 Dec 2023
Thank you

10/10 Excellent

Penny, Peoria

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly. It was really quiet at the room even though there was a pool party going on. There was a lot of stores and restaurants near by. The only negative was the lack of adequate parking.
Stayed 2 nights in Dec 2023
Response from Rocky on 16 Dec 2023
Thank you

10/10 Excellent

Winston

Stayed 2 nights in Dec 2023
Response from rocky on 28 Dec 2023
thank you

10/10 Excellent

Dustin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from rocky on 16 Dec 2023
Thank you.

10/10 Excellent

Alphonso

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and awesome staff
Stayed 1 night in Nov 2023
Response from rocky on 28 Nov 2023
thank you

10/10 Excellent

susan

Stayed 3 nights in Nov 2023
Response from rocky on 16 Dec 2023
Thank you

10/10 Excellent

Joshua

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay at.
Stayed 1 night in Nov 2023
Response from rocky on 13 Nov 2023
Thank you

10/10 Excellent

William

Stayed 3 nights in Oct 2023
Response from rocky on 13 Nov 2023
thank you

8/10 Good

Jacqueline

Stayed 2 nights in Nov 2023
Response from Rocky on 6 Nov 2023
Thank you

2/10 Terrible

Elise

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Noisy noisy noisy. Worst night of sleep in a hotel (and I travel a lot). Guests and staff alike talking loudly in the halls all night long. Staff wheeling loud carts at 530am up the hall. Some type of alarm went off across the hall at 3 am and the worker felt the need to speak at top volume every.single.word
Stayed 1 night in Nov 2023
Response from Rocky on 6 Nov 2023
Sorry you felt this way

10/10 Excellent

Jacquelynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Rocky on 30 Oct 2023
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from rocky on 24 Oct 2023
thank you

2/10 Terrible

Angelica

Travelled with family
Disliked: Staff & service
They gave us an incorrect room so half of our party had to sleep on the floor. They refused to move us to the correct room because they were “oversold”. They also kept blaming everything on Expedia and would not talk to us about anything, had to go through Expedia directly. Would not stay at this location again OR book through Expedia.
Stayed 2 nights in Oct 2023
Response from rocky on 23 Oct 2023
This is one of the issues booking with 3rd party. Next time contact the hotel to book. #rd parties only guarantee a room not room type. I do apologize they do not explain this to you.

10/10 Excellent

Erica

Stayed 1 night in Oct 2023
Response from Rocky on 13 Nov 2023
thank you

8/10 Good

Alberto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Oct 2023
Response from Rocky on 21 Oct 2023
thank you

10/10 Excellent

Sequoia

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Great experience Will stay there again
Stayed 2 nights in Oct 2023
Response from Rocky on 21 Oct 2023
Thank you

10/10 Excellent

Abdul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Rocky on 19 Oct 2023
Thank you

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Par Excellence
I stayed solo at the Hilton Garden Inn Las Vegas/ Henderson for a few days while attending a 50-year Class Reunion. This hotel definitely sets the bar for similar, smaller establishments. The grounds are impeccably maintained. The hotel is clean, quiet, comfortable and modern in its simple style yet quite cozy. My bed was remarkably comfortable. It would have been nice to have a selection of movies on the T.V. but a good book did the trick as well. Unlike other smaller hotels, the Hilton Garden Inn has a convenient in-house restaurant/cafe/bar in the lobby where I ate most of my meals. This was one of the main reasons I picked this hotel. It was a tad disappointing that it was only open for breakfast and dinner. Still, I enjoyed the food. The service was excellent. The salmon I had for dinner was very flavorful and I sent my compliments to the chef. I also savored their cheesecake. While a buffet was available for breakfast, I opted to order mine instead. It was delicious. A good cup of coffee topped it all off. I was truly impressed with this hotel & staff - a great and unexpected surprise. That this hotel is so clean and well-maintained speaks to the high standard its sets for itself. A special thank you and shout out to Eira and Brian at the front desk who were especially warm, friendly, professional and helpful. They made me feel right at home. Jackie-the-Critic highly recommends this hotel. It is par excellence!
Stayed 3 nights in Oct 2023
Response from Rocky on 19 Oct 2023
Thank you so much. It actually brought tears to my eyes. I will be printing and posting on our boards in the back office for the staff to see.

8/10 Good

Nikki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived after a long 5 hours drive, we were told that Travelocity had overbooked reservation so we don’t have a room to stay. Hotel staff asked told us to call Travelocity for them to make other arrangements for us. I refused to go elsewhere nor call Travelocity because I made the reservation and if there’s any problems or concerns I should have been notified 24 hours prior. So I don’t know what happened. Hotel staff finally gave us a room that we’ve booked. First time ever this happened. Another recommendation would be more parking space. We came back after dinner at about 9am and no place to park. Drove around awhile and had to parked in the space designated for special member/status.
Response from Rocky on 17 Oct 2023
Thank you