2/10 Sangat Buruk
Evelyn
Bepergian bersama keluarga dan anak
29 Mei 2024
Tidak Disukai: Kebersihan, staf & layanan
The lobby looked nice, but I have actually stayed here years ago and forgot I hated it then too. The rooms are disgusting. The first room they put us in didn’t have working televisions which seems minor until you’re an exhausted mom with 4 kids and one in the hospital. The maintenance guy was in there awkwardly for one hour trying to fix it and then finally I just asked the front desk to move us. Then in our second room, it was so much worse. The shower was filthy with hair in it. We hadn’t even used it and we didn’t dare to try to use it to pull out bed that I was going to put my children in had a BLOODY, urine stained mattress. It was absolutely putrid. The carpets were so dirty that our feet were black after we walked barefoot. I would have left, but it happened to be heavily hailing and of all the things, a tornado watch! Ugh. What a miserable night.
Then I asked the kitchen staff at breakfast for tortillas since there were none and she showed her annoyance. It must’ve been after the breakfast hour since she started clearing all of the breakfast items away quickly so that my children couldn’t finish selecting.
Evelyn
Menginap 1 malam pada bulan Mei 2024