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Ulasan untuk Durrat Al Eiman Hotel

Durrat Al Eiman Hotel
7077 Abu Dujanah Al Ansari- Badaah Dist, Unit No 7079, Madinah, Madinah

Ulasan

7,0

Bagus

Penilaian 10 - Sangat Bagus. 15 dari 51 ulasan" "
Penilaian 8 - Bagus. 12 dari 51 ulasan" "
Penilaian 6 - Cukup Baik. 11 dari 51 ulasan" "
Penilaian 4 - Buruk. 7 dari 51 ulasan" "
Penilaian 2 - Sangat Buruk. 6 dari 51 ulasan" "

7,0/10

Kebersihan

6,8/10

Staf & layanan

5,8/10

Fasilitas

6,8/10

Kondisi & fasilitas properti

Ulasan

10/10 Sangat Bagus

omar

Disukai: Staf & layanan
Menginap 2 malam pada bulan Mei 2021
Tanggapan dari Dar Al Eiman Co. pada tanggal 12 Jun 2021
Thank you for staying with us

6/10 Cukup Baik

Ali

Disukai: Staf & layanan, kenyamanan kamar
Need to improve cleaning
Good stay
Menginap 1 malam pada bulan Mei 2021
Tanggapan dari Dar Al Eiman Co. pada tanggal 25 Mei 2021
Thank you for your review and please do visit us again.

10/10 Sangat Bagus

ABDULHAKIM

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Mei 2021
Tanggapan dari Dar Al Eiman Co. pada tanggal 25 Mei 2021
Thank you for your review and please do visit us again.

8/10 Bagus

Traveler terverifikasi

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
The room was sold as a 3 bedroom but was in reality a 2 bed with an extra bed put into it. This meant there was a serious space issue and little room to even place luggage. However, breakfast was really good and location is about 1 minute walk from the Al Anwar Movenpick.
Menginap 4 malam pada bulan Februari 2020

2/10 Sangat Buruk

TorCommuter, Toronto Canada

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This Hotel is a mess. It is dirty. Rooms are very small. Pee smell in room. Shower was leaking whole time. Sink was broken. Food was below average and very poor service. Reception people don not speak English. Very disappointing experience.
Menginap 2 malam pada bulan Februari 2020

10/10 Sangat Bagus

Emad

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Februari 2020

10/10 Sangat Bagus

ARMAN

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great location Friendly Staff
Great location. Easy walk to Haram
Menginap 5 malam pada bulan Januari 2020

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
It was Good, staff was friendly. Location was also good
Menginap 1 malam pada bulan Januari 2020

8/10 Bagus

Ahmad

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Enjoyed our stay.close to haram
Menginap 7 malam pada bulan Januari 2020

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kenyamanan kamar
Disappointing
Very basic hotel. Not a 4 star rating, old building, location is good, but only 37 parking spaces for a 400 room restaurant. Breakfast is also very basic and limited in choice.
Menginap 3 malam pada bulan Januari 2020

4/10 Buruk

Mahaboob

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Average hotel near to Haram
No sufficient staff in the front reception to deal with customers. The water pressure in the shower was very low. As the hotel was almost fully occupied it took too much time for the elevators access. Breakfast average
Menginap 1 malam pada bulan Desember 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great property. Good location. Friendly staff. Good variety on breakfast. Highly recommended!
Menginap 5 malam pada bulan Desember 2019

4/10 Buruk

Joe, Vancouver

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The only good thing was the location, the overall appearance of the hotel and service was not good
Menginap 3 malam pada bulan Oktober 2019

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Closeness to masjid Nabawi . However room was very small
Menginap 2 malam pada bulan Agustus 2019

6/10 Cukup Baik

HATEM H SAAD

تم اعطائي سرير كبير مثل طلبي
Menginap 4 malam pada bulan Agustus 2019

10/10 Sangat Bagus

nargis, central London

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Close To Medinah
Lovely helpful staff
Menginap 2 malam pada bulan Desember 2018

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great location!
Menginap 11 malam pada bulan Mei 2019

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan
Menginap 1 malam pada bulan April 2019

6/10 Cukup Baik

Abdul

Refund
We only stayed there for 2 hours we had an emergency we had to leave but we didn’t get any refund as we were promised to get refund by hotel.com and also we were trying to call the hotel they didn’t pickup or call us back .
Menginap 3 malam pada bulan April 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
We were a guest of the holy prophet (pbuh) for 10 days, Alhamdalillah.
Menginap 10 malam pada bulan Maret 2019

6/10 Cukup Baik

Aslam

Disukai: Staf & layanan
Small rooms
Rooms are too small and congested. Elevators are less compared to the number of rooms. Housekeeping was regular and it is close to haram.
Menginap 3 malam pada bulan Maret 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Februari 2019

6/10 Cukup Baik

IskandarRahman, Ipoh, My

Bepergian dalam rombongan
Disukai: Staf & layanan, kondisi & fasilitas properti
Clean and near to Masjid Nabawi
Menginap 4 malam pada bulan Februari 2019

6/10 Cukup Baik

Arslan

Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Satisfactory
Good thing about hotel is that it is only 3 minutes walk to Haram. Definitely not 4 star hotel. It’s 3 star. Rooms are not spacious. And room service was poor. But it was good price compare to near by hotels. Overall it’s satisfactory.
Menginap 4 malam pada bulan Februari 2019

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This was a terrible stay. No wifi. No carpet sleepers Toiltery items
Menginap 1 malam pada bulan Januari 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 4 malam pada bulan Januari 2019

8/10 Bagus

Zahid

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Pleasant
Good Hotel near Gate 15
Menginap 6 malam pada bulan Januari 2019

4/10 Buruk

ABDUL RAHIM

Tidak Disukai: Staf & layanan, kenyamanan kamar
Very Bad Expereince.
Check in.. Took 40 min Wifi.. Turtle pace House keeping.. Didnt came for cleaning despite regular reminders No table and chair in room (first stay of mine in any hotel. Where no table and chair provided in room in a hotel. Congested Small Bath Rooms.
Menginap 2 malam pada bulan Januari 2019

8/10 Bagus

Magdi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
الحمد لله إقامة جيدة جدا
Menginap 2 malam pada bulan Desember 2018

10/10 Sangat Bagus

Muhammad

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2018

8/10 Bagus

Anas

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2018

6/10 Cukup Baik

Shahid

Good location, good value
Good location hotel, room for improvement with standards and service. Breakfast was impressive.
Menginap 2 malam pada bulan Desember 2018

8/10 Bagus

Raid

Disukai: Kebersihan, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2018

10/10 Sangat Bagus

othman

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan Desember 2018

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
it is nice atmosphere which we recommend to others as well.
Menginap 3 malam pada bulan Desember 2018

8/10 Bagus

Bhuiyan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Overall good for family stay
This was my third stay at this hotel. Pros: good price compared to the location, close to the Masjid an-Nabawi, quick customer service. Cons: Mattress was poor (the springs of the mattress was hurting), poor or almost no wifi at room (I was at 13th floor and wasn’t told about this while check in).
Menginap 3 malam pada bulan November 2018

10/10 Sangat Bagus

Mohammad Hassn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
ممتازه
اقامه ممتازه، خدمه، نظافه، اكل، شرب موظفين بشوشين وقرب من الحرم. اذا تم تقوية الانترنت يكون الفندق فوق الممتاز
Menginap 2 malam pada bulan Juni 2018

6/10 Cukup Baik

Traveler terverifikasi

Decent hotel
Decent hotel close to the mosque.
Menginap 4 malam pada bulan Mei 2018

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

4/10 Buruk

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kenyamanan kamar
بإختصار، اذا كانت لديك القدرة للحجز في غيره، فأفعل
كثيييير من السلبيات، و قليل من الإجابيات.
Menginap 5 malam pada bulan Januari 2018

10/10 Sangat Bagus

asyah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2018

4/10 Buruk

RH, KL

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Needs improvement
Stayed there for 4 nights. Towels changed for only 2 days. Could not communicate with simplest English with the man at the reception. Crowded lifts made worse by 2/4 malfunctioned.. Made even worse with no special lift for those with wheel-chairs.
Menginap 4 malam pada bulan Desember 2017

6/10 Cukup Baik

Mohd Sukri

Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
- Very limited parking space, have to park our car outside most of the time - Called housekeeping to request iron & board, however no one entertain despite everyday called. Unable to get the iron until checked out
Menginap 3 malam pada bulan November 2017

8/10 Bagus

Mansoor

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
My stay
Overall good experience
Menginap 5 malam pada bulan Oktober 2017

2/10 Sangat Buruk

S M Zakaria, london

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very narrow
Very disappointing experience, not clean, toilets are very old, wasn’t enough toilet rools inside even though I did ask for it. Staff are not friendly, inside is very narrow. Overall I had a worse experience with my family.
Menginap 2 malam pada bulan Oktober 2017

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel
Hotel was good. Excellent breakfast. Close to the haram.
Menginap 2 malam pada bulan September 2017

8/10 Bagus

Ibrahim, Khobar Saudi Arabia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very good hotel.

2/10 Sangat Buruk

ABDELMONIEM, EGYPT

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Rooms sizes are very small
The hotel is totally not comfortable starting from payment which should be cash in KSA currency because visa machine does not work, the access keys are malfunction even for my neighbor rooms they have same problem, the rooms sizes are very small, the pipes of water drainage in the only single toilet are blocked and they did not give attention except last day even i have gave them complains from first arrival hour, the air condition controller is not working properly , adding last problem which is Hotels.com mistake that there is no free WiFi at room.

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Disappointed
At the entrance the hotel was OK but the lobby furniture is out dated and old. The staff at reception speak some English but they make no eye contact and speak very little. When It came to payment, the hotel had no system to pay by card so I had go out and look for Cash machine, as it was my first time and late at night and prayer time it was not easy to find a cash machine, so it was first disappointment. I had booked a queen bed for myself and wife and three single beds room for my three children but I was given five single beds. When we looked at bed the pillow covers and bed cover had not been changed as it still had marks and broken hair on it, it was changed later when I complained about it. The carpet in the room had stains and iron marks. No tea pot , no glass for water in the room, contacted reception, I was directed to service no 4, requested them to supply tea pot , iron a few times but never delivered. The bathroom have small shower place with a curtain which take ages to be adjusted so that the water stay in the shower tray. You can not use room phone for external phone call and If you ask at reception they refuse to help you with a taxi booking. I was getting late for Jeddah airport and I did not have local phone number so was literally begging the reception staff to ring my taxi as it was very late for the scheduled time but they pretended to be helpless.. The breakfast was good and well organised. And during our three days stay we enjoyed it every day.

2/10 Sangat Buruk

Sinan, سوريا

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
خدمة سيئة للغاية
بالرغم من الحجز وتأكيدهفوجئنا بإلغاء الحجز عند الوصول للفندق ودون أي سبب منطقي وعدم تجاوب او احترام او احساس بالمسؤولية من قبل العاملين بالفندق