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Ulasan untuk Hilton Suites Makkah

5 out of 5
Hilton Suites Makkah
Ibrahim Al Khalil Road, Makkah

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 714 dari 1000 ulasan" "
Penilaian 8 - Bagus. 197 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 47 dari 1000 ulasan" "
Penilaian 4 - Buruk. 19 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 23 dari 1000 ulasan" "

9,4/10

Kebersihan

9,2/10

Staf & layanan

8,8/10

Fasilitas

9,4/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Suleiman

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice
Menginap 1 malam pada bulan April 2024
Tanggapan dari Duaa Alharbi pada tanggal 29 Apr 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.Once again, thank you for your feedback and looking forward to welcoming you soon again.

10/10 Sangat Bagus

Afza

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great staff. Great location and great service
Menginap 2 malam pada bulan April 2024
Tanggapan dari khairiah Sindi pada tanggal 24 Apr 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. Once again, thank you for your feedback and looking forward to welcoming you soon again. Best Regards,

10/10 Sangat Bagus

Erum

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We stayed at Hilton Suites in Mecca for 2 nights for umrah, we booked through Expedia with breakfast included option two accessible suite for 2 elderly on wheelchairs and had young kids too- I just highly highly recommend Hilton Suites Mecca, it is right infront of women entrance and very very close to electric wheelchair rental for umrah. I loved their services, very courteous staff, pleasant, the breakfast buffet was 10 star, so many dishes Alhamdullilah. The general manager Rajab and the hotel staff Tanveer really took care of elderly on wheelchair and provided services at the table for elderly, Rajab gave kids cupcakes on our departure to Medina- we will come back inshllah and will stay at Hilton Suites again
Menginap 2 malam pada bulan April 2024
Tanggapan dari khairiah Sindi pada tanggal 15 Apr 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.It is delighting to hear that you had a comfortable and pleasant stay in our property and I will definitely share your valued feedback with all concerned departments.Once again, thank you for your feedback and looking forward to welcoming you soon again.

10/10 Sangat Bagus

Esra

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari khairiah Sindi pada tanggal 19 Apr 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Regards,

2/10 Sangat Buruk

Alotaibi

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari khairiah Sindi pada tanggal 25 Mar 2024
Thank you for taking time to review our hotel. We take guest feedback very seriously and for this reason, we will be happy to contact us on phone number +966 12 556 7115 D: +00 966 12 556 7102Or via email to MAKSU.RES@hilton.com.We are happy to see you soon to have the opportunity to provide you with an enjoyable and satisfying experience at Jabal Omar Hilton Suite Makkah.Best Regards,Hilton Suites Makkah

10/10 Sangat Bagus

Sayed

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Walking distance to Haram. Great facility. Room with the Haram view was amazing. Loved our suite with two full bathrooms.
Menginap 6 malam pada bulan Januari 2024
Tanggapan dari khairiah Sindi pada tanggal 20 Mar 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah, we greatly appreciate you taking the time to share your experience of the recent stay with us. While we value and greatly appreciate your feedback, it is truly regrettable to know that we have fallen short of your expectations this time. Rest assured that your comments have been addressed with all concerned departments in order to ensure that we exceed your expectations during your future stays with us. We hope to welcome you back again soon Best Regard,

8/10 Bagus

MUSTAFA, Istanbul

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very good
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari khairiah Sindi pada tanggal 11 Mar 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. Once again, thank you for your feedback and looking forward to welcoming you soon again. Best Regards, Hilton Suites Makkah

10/10 Sangat Bagus

Ousama Billal

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very nice would recommend to all and would go back again
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari khairiah Sindi pada tanggal 5 Mar 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. Once again, thank you for your feedback and looking forward to welcoming you soon again. Best Regards, Hilton Suites Makkah

6/10 Cukup Baik

Lila

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas
Hilton Suites is very close to the Masjid which makes attending prayers extremely convenient. The rooms are a bit old with spotted carpets and furniture. Truthfully, it did not really bother us cause we were mostly out of the room. I am sure if we had notified the staff they would have changed our rooms, but it was not a big issue for us. The staff were very nice and helpful especially with the extension procedures. Breakfast had a variety of choices, but same choices every day. Overall, our stay was good and very peaceful. The hotel actually had speakers in each room so we could hear the Adhaan and prayers quite clearly in case we were unable to go down. The best thing about Hilton suites is the location. It merely a 5 min walk to the Masjid which is great if you are trying to attend daily prayers. Furthermore, the nearby location helps if you are traveling with kids/elderly and need to go back to the room for some time. We definitely would consider staying at Hilton Suites again!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari khairiah Sindi pada tanggal 1 Mar 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah, we greatly appreciate you taking the time to share your experience of the recent stay with us. While we value and greatly appreciate your feedback, it is truly regrettable to know that we have fallen short of your expectations this time. Rest assured that your comments have been addressed with all concerned departments in order to ensure that we exceed your expectations during your future stays with us. We hope to welcome you back again soon Best Regard,

10/10 Sangat Bagus

Tarique

Disukai: Staf & layanan, kondisi & fasilitas properti
The staff was very helpful and well trained. Especially the girl who checked us in (her name was Muntiha- if I am not forgetting) was very helpful and considerate. The staff at the restaurant (during morning breakfast) was also very courteous and well mannered.
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari Duaa Alharbi pada tanggal 29 Feb 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.It is delighting to hear that you had a comfortable and pleasant stay in our property and I will definitely share your valued feedback with all concerned departments.Once again, thank you for your feedback and looking forward to welcoming you soon again.

10/10 Sangat Bagus

Anwaar

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent hotel, very clean, good service
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Duaa Alharbi pada tanggal 29 Feb 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.It is delighting to hear that you had a comfortable and pleasant stay in our property and I will definitely share your valued feedback with all concerned departments.Once again, thank you for your feedback and looking forward to welcoming you soon again.

10/10 Sangat Bagus

Samee

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
What a wonderful experience we had. Nothing bad can be said about this location. Right next to Haram. Come out of hotel ,cross the street and you are in it. Could not ask more then that. Superb.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Duaa Alharbi pada tanggal 29 Feb 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.It is delighting to hear that you had a comfortable and pleasant stay in our property and I will definitely share your valued feedback with all concerned departments.Once again, thank you for your feedback and looking forward to welcoming you soon again.

10/10 Sangat Bagus

Tara

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved my stay in here!
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari khairiah Sindi pada tanggal 23 Feb 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. Once again, thank you for your feedback and looking forward to welcoming you soon again. Best Regards

10/10 Sangat Bagus

Khalid

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent Hotel
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari khairiah Sindi pada tanggal 19 Feb 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. Once again, thank you for your feedback and looking forward to welcoming you soon again. Best Regards,

10/10 Sangat Bagus

gada

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very friendly convenient good food options very safe I wish I had stayed longer
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari khairiah Sindi pada tanggal 18 Feb 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.Once again, thank you for your feedback and looking forward to welcoming you soon again.Best Regards,

10/10 Sangat Bagus

Kassim

It is close to Haram and has a nice loby
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Ruzana alsaeedi pada tanggal 17 Feb 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.Once again, thank you for your feedback and looking forward to welcoming you soon again.Best Regards,Hilton Suites Makkah

10/10 Sangat Bagus

Sheikh, Folsom

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Close to Haram. Restriction around the hotel for Taxi and others.
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari khairiah Sindi pada tanggal 15 Feb 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.Once again, thank you for your feedback and looking forward to welcoming you soon again.

10/10 Sangat Bagus

Suliman

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent choice if you are looking for a location near the Masjid Al Haram. I would stay here again on a future visit.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari khairiah Sindi pada tanggal 14 Feb 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.Once again, thank you for your feedback and looking forward to welcoming you soon again.Best Regards,

10/10 Sangat Bagus

Suliman

Menginap 2 malam pada bulan Februari 2024
Tanggapan dari khairiah Sindi pada tanggal 21 Mar 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah, we greatly appreciate you taking the time to share your experience of the recent stay with us. While we value and greatly appreciate your feedback, it is truly regrettable to know that we have fallen short of your expectations this time. Rest assured that your comments have been addressed with all concerned departments in order to ensure that we exceed your expectations during your future stays with us. We hope to welcome you back again soon Best Regard,

8/10 Bagus

Tanzina

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Very nice and very convenient go to the haram I will stay next time
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari khairiah Sindi pada tanggal 14 Feb 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. Once again, thank you for your feedback and looking forward to welcoming you soon again. Best Regards,

8/10 Bagus

mohsin

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Family of 5. Ideal two room suites. Excellent location
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Duaa Alharbi pada tanggal 8 Feb 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.Once again, thank you for your feedback and looking forward to welcoming you soon again.

8/10 Bagus

Ayla

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
didn’t like the bathrooms, everything else was amazing
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari khairiah Sindi pada tanggal 30 Jan 2024
Thank you for taking the time to provide your feedback. I am sorry to hear that your experience wasn’t that it could have been. Please note that your comments have been discussed with the Jabal Omar Hilton suite Makkah team. On behalf of the entire team, I would like to apologize again for the fact that your experience was not that it could have been. We hope to welcome you back again soon Best Regard's

10/10 Sangat Bagus

ABDULLAH, Kuwait

Menginap 2 malam pada bulan Januari 2024
Tanggapan dari khairiah Sindi pada tanggal 31 Jan 2024
Thank you for taking the time to review your stay with us in Jabal Omar Hilton suite MakkahWe are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.Best Regards,Hilton Suites Makkah

10/10 Sangat Bagus

Mohammed Mubarak

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Best location and amazing staff specially Munteha at reception guided us and greeted us very nicely. Thank you so much once again. And far better hotel then any other hotel in town.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari khairiah Sindi pada tanggal 28 Jan 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. Once again, thank you for your feedback and looking forward to welcoming you soon again. Best Regards, Hilton Suites Makkah

10/10 Sangat Bagus

Hassan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari khairiah Sindi pada tanggal 28 Jan 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. Once again, thank you for your feedback and looking forward to welcoming you soon again. Best Regards, Hilton Suites Makkah

8/10 Bagus

naveed

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Its close to the haram. You can walk right out to the masjid. There are convenient food and shopping options. Only issue is that if u call a cab or u have hired a driver they stop him at security for a long time before letting them come to u. Otherwise its great
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari khairiah Sindi pada tanggal 25 Jan 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. Once again, thank you for your feedback and looking forward to welcoming you soon again. Best Regards,

10/10 Sangat Bagus

Zehra

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Excellent choice for haram
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Khairiah Sindi pada tanggal 21 Jan 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. Once again, thank you for your feedback and looking forward to welcoming you soon again. Best Regards,

10/10 Sangat Bagus

Waleed

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location is great. Very close to Haram and plenty of food and shopping options around. Reception staff were nice and so were the cleaners and guest service staff. I liked the room and view. This would have been a 10/10 if the restaurant folks catering breakfast were as nice as everyone else. They lack hospitality skills , don't welcome you or suggest seating, you get the feeling that you're an inconvenience:). Once seated , a nice waiter made my experience much better and a local supervisor came by and frequently checked if everything was alright and if all my needs were taken care of. For that I'm grateful.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Duaa Alharbi pada tanggal 18 Jan 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 Sangat Bagus

Amina

Menginap 13 malam pada bulan Desember 2023
Tanggapan dari Duaa Alharbi pada tanggal 18 Jan 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

8/10 Bagus

Waheed

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
pleasant stay
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari khairiah Sindi pada tanggal 16 Jan 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.Once again, thank you for your feedback and looking forward to welcoming you soon again.

4/10 Buruk

Naseeruddin

Tidak Disukai: Staf & layanan, fasilitas
We were surprised to see very low hand wash basin, which are not suitable for tall people. I had lots of pain in my back due to bending too down to use sink. Very discourteous staff. In breakfast room at cooking station staff was loudly arguing with each other. Waiters were talking against each other. Only one waiter from Egypt was very professional and caring. F&B Manager was asking about ratings, if you tell 10 out of 10, he will smile but if you give your honest opinion he was not happy and next morning will ignore you. I love Hilton but this Hilton is a joke. I wish there rating goes to 2 or 3 stars. This is a very honest opinion. I will never stay there again and ask friends too not stay there after having hard prayers, you don’t feel comfortable.
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Khairiah Sindi pada tanggal 15 Jan 2024
Thank you for taking the time to provide your feedback. I am sorry to hear that your experience wasn’t that it could have been. Please note that your comments have been discussed with the Jabal Omar Hilton suite Makkah team. On behalf of the entire team I would like to apologize again for the fact that your experience was not that it could have been. We hope to welcome you back again soon Best Regard's

10/10 Sangat Bagus

Tehseen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari khairiah Sindi pada tanggal 16 Jan 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.Once again, thank you for your feedback and looking forward to welcoming you soon again.

10/10 Sangat Bagus

Ehthyu

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was a great stay
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Khairiah Sindi pada tanggal 14 Jan 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.Once again, thank you for your feedback and looking forward to welcoming you soon again.

10/10 Sangat Bagus

Kamila

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Khairiah Sindi pada tanggal 14 Jan 2024
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.Once again, thank you for your feedback and looking forward to welcoming you soon again.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kondisi & fasilitas properti
Good situation at 4min from the Haram. I recommand this hotel
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Duaa Alharbi pada tanggal 12 Jan 2024
Thank you for taking the time to review your stay with us in Jabal Omar Hilton suite Makkah We are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.

10/10 Sangat Bagus

Ilyas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari Duaa Alharbi pada tanggal 12 Jan 2024
Thank you for taking the time to review your stay with us in Jabal Omar Hilton suite Makkah We are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.

8/10 Bagus

Mohamed Rabi

Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Duaa Alharbi pada tanggal 12 Jan 2024
Thank you for taking the time to review your stay with us in Jabal Omar Hilton suite Makkah We are very pleased to hear that our staff made your stay pleasant.We are looking forward to having you again in our hotel and towers.

8/10 Bagus

naghman

Bepergian bersama keluarga
Disukai: Kenyamanan kamar
property is old.but convient
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Duaa Alharbi pada tanggal 12 Jan 2024
Thank you very much for your encouraging comments about the hotel and its services. Looking forward to welcoming you soon.

2/10 Sangat Buruk

Khaula

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
When we arrived at the property aftwr a long ride, we were told that our booking has been canceled!!!! They tried to charge our credit card a day before our arrival ,( it was a pay at property booking) and the transaction got deflined. So they canceled the booking without even contacting is or hotels.com I never got any notifications from my credit card company, or Hotels.com or even from Hilton Suites Bout the declined transaction or the canceled booking. Upon a lot of request , they gave us a smaller room but did not offer us any compensation in return of the trouble we had to go through
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Duaa Alharbi pada tanggal 12 Jan 2024
Thank you for choosing Jabal Omar Hilton suite Makkah hotel. We apologize for anything that caused your inconvenience and Love to hear your feedback. Your comments are very important to use to review and improve our services every day! Once Again thank you for staying with us during your visit to Makkah and we are looking forward to welcoming you again soon.

10/10 Sangat Bagus

Sameera

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent customer service and the property is kept very clean.
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Khairiah Sindi pada tanggal 1 Jan 2024
Thank you for taking the time to review your stay with us in Jabal Omar Hilton suite Makkah We are very pleased to hear that our staff made your stay pleasant. We are looking forward to having you again in our hotel and towers. Best Regard's,

2/10 Sangat Buruk

Rizwan

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
DO NOT STAY AT THIS HOTEL
Old furniture, terrible service, long lines at reception. Will never stay here again
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Duaa Alharbi pada tanggal 31 Des 2023
Thank you for your time to explain the issues you have encountered, we regret for any inconvenience you have experienced and we assure you that we are anxious to retain you as a satisfied customer.Thank you for taking the time to provide your feedback. I am sorry to hear that your experience wasn’t that it could have been. Please note that your comments have been discussed with the Jabal Omar Hilton suite Makkah team. On behalf of the entire team, I would like to apologize again for the fact that your experience was not that it could have been. We hope to welcome you back again soon.

8/10 Bagus

Laith

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Pleasant stays and enjoyable experience
Friendly and helpful staff, especially Mishary. Will definitely come back to this hotel next time.
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Duaa Alharbi pada tanggal 30 Des 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 Sangat Bagus

Sana

Bepergian bersama teman
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Duaa Alharbi pada tanggal 30 Des 2023
Thank you very much for your encouraging comments about the hotel and its services. Looking forward to welcoming you soon.

10/10 Sangat Bagus

Aqib

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent accommodation for both location and cleanliness. 2 mins walk from the haram if that, breakfast is plentiful with a good variety, staff very polite and helpful. Cannot fault this hotel, I will definitely be staying here again!
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Duaa Alharbi pada tanggal 30 Des 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

6/10 Cukup Baik

Khaja

Disukai: Staf & layanan, kondisi & fasilitas properti
It's all about location location and perfect for
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Duaa Alharbi pada tanggal 30 Des 2023
Thank you for taking the time to provide your feedback. I am sorry to hear that your experience wasn’t that it could have been. Please note that your comments have been discussed with the Jabal Omar Hilton suite Makkah team. On behalf of the entire team I would like to apologize again for the fact that your experience was not that it could have been.We hope to welcome you back again soon

10/10 Sangat Bagus

Emdad

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Cleaning service crew are really friendly
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari khairiah Sindi pada tanggal 22 Des 2023
Thank you for taking the time to review your stay with us in Jabal Omar Hilton suite Makkah We are very pleased to hear that our staff made your stay pleasant. We are looking forward to having you again in our hotel and towers. Best Regard's,

10/10 Sangat Bagus

Faisal

Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Rahaf Alhuthali pada tanggal 20 Des 2023
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us.Once again, thank you for your feedback and looking forward to welcoming you soon again.Best Regards,Hilton Suites Makkah

6/10 Cukup Baik

Abdikarim

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff were very nice, overall hotel condition and rooms were very good, However, the lack of good internet connectivity makes the hotel an average.
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari khairiah Sindi pada tanggal 16 Des 2023
Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah, we greatly appreciate you taking the time to share your experience of the recent stay with us. While we value and greatly appreciate your feedback, it is truly regrettable to know that we have fallen short of your expectations this time in the areas mentioned in our Satisfaction and Loyalty Survey. Rest assured that your comments have been addressed with all concerned departments in order to ensure that we exceed your expectations during your future stays with us. Thank you once again for taking time to share your experience with us and looking forward to welcoming you soon again. Best regards

10/10 Sangat Bagus

Rezaul

Bepergian bersama keluarga
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari khairiah Sindi pada tanggal 15 Des 2023
Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future. Best Regrades

10/10 Sangat Bagus

Maher

Bepergian bersama keluarga dan anak
Disukai: Kondisi & fasilitas properti
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Rahaf Alhuthali pada tanggal 12 Des 2023
Thank you for taking the time to review your stay with us in Jabal Omar Hilton suite Makkah We are very pleased to hear that our staff made your stay pleasant. We are looking forward to having you again in our hotel and towers. Best Regard's,