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Reviews of Razana Al Rowdah

4 out of 5
Razana Al Rowdah
Ash Shisha, Al Rowda Street, Makkah

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 12 reviews" "
Rating 8 - Good. 6 out of 12 reviews" "
Rating 6 - Okay. 1 out of 12 reviews" "
Rating 4 - Poor. 1 out of 12 reviews" "
Rating 2 - Terrible. 2 out of 12 reviews" "

6.6/10

Cleanliness

5.8/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

mubashar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it is great place to stay. Rooms, beds are clean and comfortable. It does require updates to furniture and fixtures. It is 4.5 stars because of this. I would stay again though
Stayed 3 nights in Apr 2024

8/10 Good

Majid

Stayed 3 nights in Apr 2024
Response from Mohamed Sherbiny on 14 Apr 2024
Dear valued guest..Thank you for choosing Razana Al Rawdah Makah hotel,We are apologiesing that we didn't achieve your satisfaction, and promise you great services during your next trips.Thanks & RegardsSales Department..

8/10 Good

khalil

Liked: Room comfort
Disliked: Property conditions & facilities
it was nice, service could have been better. Hard at to communicate at times because of a slight language barrier.
Stayed 9 nights in Dec 2017
Response from retaj on 26 Sep 2023
Thank you so much for your review of our hotel we really appreciate you taking the time out to share your experience with us & we are pleased to hear you enjoyed your stay with us. we value for feedback & hope you will visit us again. Sincerely, The Hotel Management

2/10 Terrible

Dr Sakina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful stay
The most horrible stay Can't imagine how we stayed there
Response from RETAJ on 26 Sep 2023
Thank you so much for your review of our hotel we really appreciate you taking the time out to share your experience with us & we are pleased to hear you enjoyed your stay with us. we value for feedback & hope you will visit us again. Sincerely, The Hotel Management

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Response from RETAJ on 26 Sep 2023
Thank you so much for your review of our hotel we really appreciate you taking the time out to share your experience with us & we are pleased to hear you enjoyed your stay with us. we value for feedback & hope you will visit us again. Sincerely, The Hotel Management

8/10 Good

Amir, Würzburg

Stayed 10 nights in Mar 2024

8/10 Good

Mohamed Yassine

Stayed 1 night in Nov 2023

10/10 Excellent

Samer Jamil Ahmed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay
Stayed 4 nights in Oct 2023

8/10 Good

محمد العبدالمحسن, مكة المكرمة

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ريتاج الريان
جيدة جدآ
Stayed 4 nights in Oct 2017
Response from retaj on 26 Sep 2023
Thank you so much for your review of our hotel we really appreciate you taking the time out to share your experience with us & we are pleased to hear you enjoyed your stay with us. we value for feedback & hope you will visit us again. Sincerely, The Hotel Management

2/10 Terrible

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
المني بار لا يوفر الماء للشرب
الاطلاله الخلفيه والجانبيه للفندق مزعجه مفرش السرير غيرته اكثر من مره
Response from RETAJ on 26 Sep 2023
Thank you so much for your review of our hotel we really appreciate you taking the time out to share your experience with us & we are pleased to hear you enjoyed your stay with us. we value for feedback & hope you will visit us again. Sincerely, The Hotel Management

4/10 Poor

Ahmed

Disliked: Staff & service, property conditions & facilities
فندق نظيف ولكن يوجد بعض الازعاج
الفندق نظيف ولكن يوجد رائحة دخان في بعض المصاعد والممرات
Response from RETAJ on 26 Sep 2023
Thank you so much for your review of our hotel we really appreciate you taking the time out to share your experience with us & we are pleased to hear you enjoyed your stay with us. we value for feedback & hope you will visit us again. Sincerely, The Hotel Management