bu Elisa / jootje yang terhormat, Kami sangat berterima kasih atas kesediaan ibu meluangkan waktu untuk memberikan kami rating yang sempurna dan komentar mengenai kunjungan ibu di Novotel Manado Golf Resort & Convention Center. menyenangkan bagi kami untuk dapat memberikan pelayanan Kami akan share masukan dan rating ibu kepada tim. Kami yakin bahwa hal ini akan menjadi motivasi bagi semua staf untuk terus berusaha meningkatkan kualitas dan pelayanan kami. Sekali lagi terima kasih atas kesediaan ibu berbagi pengalaman, kami ucapkan selama tahun baru 2017 dan segenap Management dan karyawan akan dengan senang menyambut ibu kembali dalam waktu dekat. Hormat kami, Irham Tanry Latanro Executive Assistant Manager

Pengunjung yang terhormat, Terima kasih Anda telah meluangkan waktu untuk membagi umpan balik Anda. Kami berharap akan segera menyambut Anda kembali di hotel kami. Dengan hormat, Debby Gerung Executive secretary

Pelanggan yang terhormat, Terima kasih atas penilaian Anda. Kami akan meneruskan hal ini kepada staff kami yang tentunya akan senang mendengarnya. Kami harap Anda kembali ke Novotel pada kunjungan berikutnya. Salam hangat, Debby Gerung Executive Secretary

Dear Siu Tjing Tammy,We are very grateful for your comments regarding your visit to Novotel Manado Golf Resort & Convention Center. It is a pleasure for us to receive positive feedback.We will share your comments with our team. We are confident that this feedback will be motivating for all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one.Best regards,Prilly KilisAssistant Front Office Manager

Dear margaret ,We are very grateful for your comments regarding your visit at Novotel Manado. It is a pleasure for us to receive positive feedback.We will share your comments with our team. We are confident that this feedback will be motivating for all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one.Best regards,Prilly KilisAssistant Front Office Manager

Dear Satoshi,Thank you for taking your time to tell us about your experience at Novotel Manado Golf Resort & Convention Center. We are sorry that your experience did not meet your expectations; Please allow us to express our sincere apologies.At Novotel, we strive to provide better service to every guest; Therefore, your feedback is very important to us. We assure you that we have taken action to address and prevent recurrence of the problem in the future.We thank you for sharing your concerns with us and we hope that you will give us the opportunity to serve you better in the near future.Best regards,Prilly KilisAssistant Front Office Manager

Dear Rafael Jeremi Tololiu,We are very grateful for your comments regarding your visit to Novotel Manado Golf Resort & Convention Center. It is a pleasure for us to receive positive feedback.We will share your comments with our team. We are confident that this feedback will be motivating for all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one.Best regards,Prilly KilisAssistant Front Office Manager

Dear Sunil Kumar,We are very grateful for your comments regarding your visit to Novotel Manado Golf Resort & Convention Center. It is a pleasure for us to receive positive feedback.We will share your comments with our team. We are confident that this feedback will be motivating for all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one.Best Regards,Novan WurangianFront Office Manager

Dear Doris on,Thank you for taking the time to tell us about your experience at the Novotel Manado Golf Resort & Convention Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,A. Whisnu WijayaGeneral Manager

Dear Leonard,We very much appreciate your comments regarding your stay at the Novotel Manado Golf Resort & Convention Center.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,A. Whisnu WijayaGeneral Manager

Dear Maria de Fátima,Thank you for taking the time to tell us about your experience at the Novotel Manado Golf Resort & Convention Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,A. Whisnu WijayaGeneral Manager

Dear Satoshi,We very much appreciate your comments regarding your stay at the Novotel Manado Golf Resort & Convention Center.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,A. Whisnu WijayaGeneral Manager

Dear Jonathan,We very much appreciate your comments regarding your stay at the Novotel Manado Golf Resort & Convention Center.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,A. Whisnu WijayaGeneral Manager

Dear Yeonggeun,We very much appreciate your comments regarding your stay at the Novotel Manado Golf Resort & Convention Center.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,A. Whisnu WijayaGeneral Manager

Dear Herman Josef,Thank you for taking your time to tell us about your experience at the Novotel Manado Golf Resort & Convention Center. We're sorry that your experience did not meet your expectations; please allow us to convey our sincere apologies.At Novotel, we strive to provide better service to every guest; therefore, your feedback is very important to us. We can assure you that we have taken action to address and prevent the problem from recurring in the future.We thank you for sharing your concerns with us and we hope that you will give us the opportunity to serve you better in the near future.Best regards,A. Whisnu WijayaGeneral Manager

Dear umbu,We very much appreciate your comments regarding your visit to the Novotel Manado Golf Resort & Convention Center. It is great for us to receive positive feedback/feedback.We will share your comments with our team. We are sure that this feedback will serve as a motivation for all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one.Best regards,A. Whisnu WijayaGeneral Manager

Dear Guest, Thank you so much for taking the time to share your positive rating with us and we hope to see you again soon. Sincerely, Bilal Chamsine General Manager

Dear Value Guest, Thank you for choosing our hotel and share your stay experience to us. We are glad to know that you had a pleasant time and thank you for your compliments on the services from our staff We will share your comments to our team and we believe this will boost the spirit of our team to maintain the quality of our service and products Thank you again and we wish to welcome you again at Novotel Manado Golf Resort & Convention Center in the near future Sincerely, Bilal Chamsine General Manager

Dear Guest, Thank you for choosing our hotel and share your stay experience at our hotel. Thank you for your compliments towards our products and services. We will let our team know and we believe this will boost our spirit to maintain the quality of our products and services We wish to welcome you again at Novotel Manado Golf Resort & Convention Center in the near future Sincerely, Bilal Chamsine

Dear Guest, Thank you for taking your valuable time to share your stay experience with us and we are glad to know that you had a great time at our hotel We wish to welcome you again at Novotel Manado Golf Resort & Convention Center Sincerely, Bilal Chamsine General Manager

Dear Guest, Thank you for taking your valuable feedback and we are glad to know that you like our location and the service from the staff. We are sorry for the hot water issue in the room and engineering team shall take immediate action to ensure the hot water is working well in the room Thank you again for your review and we wish to welcome you again at Novotel Manado Golf Resort & Convention Center in the near time Sincerely, Bilal Chamsine General Manager

Dear Value Guest Thank you for your review. We hope to see you again in the future. Best Regards, Christi.K

Dear Guest, Thank you for your rating and we are glad to know that you had a great experience with us We wish to welcome you again at Novotel Manado Golf Resort & Convention Center in the near future Sincerely, Bilal Chamsine General Manager

Dear Guest, Thank you for taking your valuable time to share your stay experience with us. We are glad to know that you had a great stay and we wish to welcome you again at Novotel Manado Golf Resort & Convention Center Sincerely, Bilal Chamsine General Manager

Dear Guest, Thank you for your let us know you stay experience at our hotel. We are sorry if the stay was not meet with your expectations especially on the menu selection and our room qualities and please rest assure we will take improvement action to be able to provide better products. We thank you for your compliments in our services and I believe this will boost our spirit to maintain the service to our guest. Thank you again for your comments and we hope to welcome you again at Novotel Manado Golf Resort & Convention Center in the near future Sincerely, Bilal Chamsine General Manager

Dear Guest, First and foremost thank you for choosing our hotel and we do apologize for all inconvieniences which you encounterred during your stay at our hotel. We are improving our hotel's products to be able to provide better products to our guest. Thank you for your compliments of our restaurant, pool and the beauty of our hotel Thank you again for your comments and we hope to get other chance to welcome you again at Novotel Manado Golf Resort & Convention Center in the near future Sincerely, Bilal Chamsine General Manager

Dear Guest, Thank you for taking valuable time to share your stay experience with us. We are very sorry to hear to hear the experience was not met with your experience. Thank you for your compliments on our service. Your feedback is very valuable for us and please rest assure we are taking improvement action to deliver better service and products especially on our room and breakfast to our guest Thank you again for your comments and we wish to welcome you again at Novotel Manado Golf Resort & Convention Center Sincerely, Bilal Chamsine General Manager

Dear Guest, Thank you for taking your valuable time to share your stay experience at our hotel. We are glad to know that you had a great time with us and thank you for your compliments on our products and services Thank you again and we wish to welcome you back at Novotel Manado Golf Resort & Convention Center Sincerely, Bilal Chamsine General Manager

Dear Guest, Thank you for taking your valuable time to share your stay experience. It is a pleasure to receive your comments and knowing that you had a great experience with us. We had shared your feedback to our team and we believe this will boost our spirit to maintain the quality of our products and services Thank you again and we wish to welcome you back at Novotel Manado Golf Resort & Convention Center Sincerely, Bilal Chamsine General Manager

Dear Guest, Thank you for taking your valuable time to share your stay experience with us. We are glad to know that you have a great time at our hotel. We wish to welcome you again at Novotel Manado Golf Resort & Convention Center Sincerely, Bilal Chamsine General Manager

Dear Guest, Thank you for taking your valuable time to rate our hotel. We are sorry for the stay which not meet with your expectations We hope to welcome you again at Novotel Manado Golf Resort & Convention Center in the near future Sincerely, Bilal Chamsine General Manager

Dear Guest, Thank you for taking your valuable time to share your stay experience with us. We are glad to know the stay was meet with your expectations and we will share your comments to our team We wish to welcome you again at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager

Dear Guest, Thank you for taking your valuable time to share your stay experience with us. We are sorry for the stay was not meet with your expectations. Please rest assured we are taking immediate improvement action to provide better accomodation to our guest Thank you again for your feedback and we hope to welcome you again at Novotel Manado Golf Resort & Convention Center in the near future Sincerely, Sabar Sitompul Executive Assistant Manager

Dear Guest, Thank you for share your stay experience and we are glad to know that you had a pleasant experience with us We wish to welcome you again at Novotel Manado Golf Resort & Convention Center in the near future Sincerely, Sabar Sitompul Executive Assistant Manager