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Ulasan untuk Residences at Solomon Pond

3.5 out of 5
Residences at Solomon Pond
880 Donald Lynch Blvd, Marlborough, MA

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 44 dari 94 ulasan" "
Penilaian 8 - Bagus. 24 dari 94 ulasan" "
Penilaian 6 - Cukup Baik. 10 dari 94 ulasan" "
Penilaian 4 - Buruk. 12 dari 94 ulasan" "
Penilaian 2 - Sangat Buruk. 4 dari 94 ulasan" "

8,2/10

Kebersihan

7,4/10

Fasilitas

7,8/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Huynh

Disukai: Kondisi & fasilitas properti
A little noisy.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Residences at Solomon Pond pada tanggal 21 Mei 2024
Thank you for the feedback.

10/10 Sangat Bagus

Adela

Traveler bisnis
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
All good
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Residences at Solomon Pond pada tanggal 17 Mei 2024
Thank you for the positive review. We hope that you enjoyed your stay with us.

10/10 Sangat Bagus

Maxine

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
Very convenient it was like a mini apartment studio would definitely stay there again
Menginap 1 malam pada bulan April 2024
Tanggapan dari Residences at Solomon Pond pada tanggal 20 Apr 2024
Thank you Maxine. I am glad to hear that you enjoyed your stay with us. Please come back anytime!!!

10/10 Sangat Bagus

Peter

Menginap 1 malam pada bulan April 2024
Tanggapan dari Residences at Solomon Pond pada tanggal 13 Mei 2024
Thank you for the kind review! We appreciate the feedback.

10/10 Sangat Bagus

Christine

Staff very courteous and professional!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Residences at Solomon Pond pada tanggal 9 Apr 2024
Thank you for the wonderful review. We are very please you enjoyed your stay with us.

10/10 Sangat Bagus

Eliseo

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Residences at Solomon Pond pada tanggal 9 Apr 2024
Thank you. I am please to hear that you enjoyed your stay here.

4/10 Buruk

pratik

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Residences at Solomon Pond pada tanggal 7 Mar 2024
If you would like to discuss what you did not like about your stay, please call the hotel directly so I can address any potential issues.

10/10 Sangat Bagus

Aeriell

Disukai: Kebersihan, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Residences at Solomon Pond pada tanggal 23 Feb 2024
Thank you so much for the great review. We are so glad that you enjoyed you stay with us.

10/10 Sangat Bagus

Ana

Traveler bisnis
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Very nice place to stay, is quiet, and comfortable, I like the kitchen, it has plates, glasses, silverware for a good breakfast.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Residences at Solomon Pond pada tanggal 23 Feb 2024
We are happy to hear that you had a nice stay with us.

10/10 Sangat Bagus

Joao

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great reception at the front desk, extremely friendly.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Residences at Solomon Pond pada tanggal 23 Feb 2024
Thank you so much. We are pleased that you enjoyed your stay with us.

10/10 Sangat Bagus

Caroline

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Residences at Solomon Pond pada tanggal 23 Feb 2024
Thank you! So glad that you enjoyed your time here with us.

10/10 Sangat Bagus

Ashley

Disukai: Kebersihan, kenyamanan kamar
Comfortable stay, household necessities available, cleanliness 10/10, easy location, reasonable price, awesome management. Will be staying again. Only recommendation is be considered a 10 star hotel. Fabreeze plug ins for the win!
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Residences at Solomon Pond pada tanggal 23 Feb 2024
Thank you so much for the wonderful review. We are glad that you enjoyed your stay with us. Please come back anytime!!!

10/10 Sangat Bagus

Jesse

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Mitch pada tanggal 2 Jan 2024
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

10/10 Sangat Bagus

jeanne

Disukai: Kebersihan, kondisi & fasilitas properti
Clean,quiet and close to everything!!
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Residences at Solomon Pond pada tanggal 8 Des 2023
Thank you Jeanne for your review. We are pleased to hear you enjoyed your stay with us.

10/10 Sangat Bagus

Erik

I liked the solitude
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Residences at Solomon Pond pada tanggal 5 Des 2023
We are pleased to hear that you enjoyed your stay with us.

8/10 Bagus

Ross

Traveler bisnis
Disukai: Kebersihan
Property was nice. Rooms updated. Bathrooms old and the mattress was terrible.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Residences at Solomon Pond pada tanggal 27 Nov 2023
Thank you for the review.

4/10 Buruk

Eddie

Menginap 3 malam pada bulan November 2023
Tanggapan dari Mitch pada tanggal 2 Jan 2024
Please let us know if we could have done anything better. The team works hard to provide the best possible stay for all of our guests. We hope to hear from you soon. Thank you

10/10 Sangat Bagus

George

Menginap 1 malam pada bulan November 2023
Tanggapan dari Residences at Solomon Pond pada tanggal 5 Des 2023
Thank you for your review. Glad that you enjoyed your stay with us.

10/10 Sangat Bagus

Vânia

Menginap 1 malam pada bulan November 2023
Tanggapan dari Residences at Solomon Pond pada tanggal 5 Des 2023
Thanks for the great review.

4/10 Buruk

JOSE

Traveler bisnis
Disukai: Fasilitas
There was no person at the front desk. They left the key on a box, which was ok. 1. Once I entered the room, I tried to leave and the door never locked. 2. There was someone else singing very loud in another room, and there was nobody to complain with. 3. The bed was not a very good quality. It was a bit hard to get comfortable on the type of mattress..
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Residences at Solomon Pond pada tanggal 31 Okt 2023
Every guest is given a Guest Service sheet that has our after hours phone number on it. There was also a card in with your room keys that had a number to notify staff via text message. We also have several signs in the lobby with our after hours phone number in case of emergencies. If you had reached out, we would have asked the other guest to stop singing, and been able to fix the door if there was an issue with the lock. Thank you for your feedback.

10/10 Sangat Bagus

Jeff

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Residences at Solomon Pond pada tanggal 31 Okt 2023
Thank you. We are glad that you enjoyed your stay with us.

10/10 Sangat Bagus

marty

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Residences at Solomon Pond pada tanggal 25 Okt 2023
Thank you for the review. We are pleased to know you enjoyed your stay with us!

10/10 Sangat Bagus

Jay

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The property and room were beautiful and clean!!
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Residences at Solomon Pond pada tanggal 17 Okt 2023
Thank you for your very kind words. We are so pleased that you enjoyed your stay with us.

4/10 Buruk

Meghan

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Residences at Solomon Pond pada tanggal 31 Okt 2023
Thank you for the review.

2/10 Sangat Buruk

gerry

Tidak Disukai: Kondisi & fasilitas properti
Showed up after a ten hour drive to find out that they overbooked and had no room’s left. I spent the night in my car with my son. Called manager the next day only to be laughed at THE WORST CUSTOMER SERVICE EVER
Menginap 2 malam pada bulan September 2023
Tanggapan dari Residences at Solomon Pond pada tanggal 7 Okt 2023
We were not overbooked, your reservation was cancelled after attempting to charge your credit card several times, it was declined due to insufficient funds. I did attempt calling you for another card, and your phone was not in service. I did inform Expedia, that the reservation was being cancelled. When you called the next day you informed me that you did find another hotel & even told me the cost. You then became hostile and threatened me, at which time I did end the call.

10/10 Sangat Bagus

Gia

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Residences at Solomon Pond pada tanggal 31 Okt 2023
Thank you for your review.

6/10 Cukup Baik

William

Disukai: Kebersihan
Nice kitchen, if a bit cramped. Window shades are nearly useless. Had to drape the bedspread over the window to block the light from street lights. And the room had two high-intensity wall lights. Weird. It was like trying to relax in an operating room.
Menginap 1 malam pada bulan September 2023

6/10 Cukup Baik

diane

Tidak Disukai: Kebersihan
The bed was comfortable. The pillow covers were old. The bathroom flor was warped and smelled of mold. The carpet felt dirty. Yikes
Menginap 1 malam pada bulan September 2023

6/10 Cukup Baik

Justin

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kenyamanan kamar
Apts that call them selves a hotel
I have never stayed at a hotel that the front desk closes at 3-6??? It was odd. Remote control needed batteries tv didn’t work had to go buy batteries for it to work? No one picks up phone if you need anything???? And people living there ? It was a welfare hotel!!! Not sure don’t stay here
Menginap 1 malam pada bulan September 2023
Tanggapan dari Residences at Solomon Pond pada tanggal 25 Sep 2023
Justin-On Saturdays our lobby does close at 6pm. We would have been more than happy to replace the batteries to your TV at no charge. We do provide guests with an after hours phone number in several areas in the lobby to call with any emergencies and have maintenance on site to assist our guests.

8/10 Bagus

Albert

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan September 2023
Tanggapan dari Residences at Solomon Pond pada tanggal 19 Sep 2023
Thank you !! Glad you enjoyed your stay with us!!

10/10 Sangat Bagus

Susan

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari Residences at Solomon Pond pada tanggal 17 Sep 2023
Thank you Susan. I am very happy that you enjoyed your stay with us!!!

10/10 Sangat Bagus

Daniel

Menginap 1 malam pada bulan September 2023
Tanggapan dari Residences at Solomon Pond pada tanggal 2 Okt 2023
Thank you for your review.

4/10 Buruk

Roberta, Avondale

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti
Air conditioner was so noisy, it was hard to sleep. They need a curtain on their window to keep all their parking lot light out. The door was hung crooked and let in all the hallway light. No water pressure. I was disappointed to say the least. Honestly, I want my money back as I didnt sleep all night due to noise and brightness of room at night.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Residences at Solomon Pond pada tanggal 17 Sep 2023
Roberta-sorry that you felt the A/C unit was too loud. We do have Maintenance on site and could have fixed the issue if you had let us know during your stay. Thank you for the feedback.

10/10 Sangat Bagus

Michael

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Beverly the manager could not have been kinder and the young lady that checked me in the noght before was incredibly sweet.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Residences at Solomon Pond pada tanggal 19 Sep 2023
Thank you for the great review. So happy that you enjoyed your stay with us!!!

4/10 Buruk

Teresa A

Bepergian bersama keluarga
Overcharged and disappointed!
The place is shabby - went thru a slap dash renovation and smells of chemicals. Booked thru this site and was given price. When I arrived they asked for cc & drivers licence. I hesitated to give cc but figured I would check receipt when I left. Did not happen - no one around when I checked out so left figuring any problem I would resolve at home. They added a charge to my bill of $52+. When I called about it - they said Mass Lodging tax but I had already paid that with Hotels.com. My cc company is handling this now but the customer service was extremely lacking. DO NOT GIVE THEM YOUR CC.
Menginap 3 malam pada bulan Agustus 2023

2/10 Sangat Buruk

Joseph

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
In the lobby sitting here’s like jack ass
Menginap 1 malam pada bulan September 2023
Tanggapan dari Residences at Solomon Pond pada tanggal 5 Sep 2023
Joseph-you were called and texted with our after hours check in procedure. We also have several signs up with the number to call with any lock-out issues/questions. Two guests have informed me that you were playing on your cell phone an expected THEM to call the number for you. If you did not provide us with the appropriate phone number to contact you, then I guess that is why you had to wait for assistance. One informed, a staff member came right out to assist you.

8/10 Bagus

C

Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Residences at Solomon Pond pada tanggal 21 Sep 2023
Thank you for the review.

10/10 Sangat Bagus

Jeffrey

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Residences at Solomon Pond pada tanggal 17 Sep 2023
Thank you Jeffrey. Glad that you enjoyed your stay with us.

10/10 Sangat Bagus

Marissa

Disukai: Kebersihan
The pillows were a bit flat but overall it was very nice
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Residences at Solomon Pond pada tanggal 18 Agu 2023
Thank you for your review. We are glad that you enjoyed your stay with us.

10/10 Sangat Bagus

Lynn

Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Residences at Solomon Pond pada tanggal 20 Agu 2023
Thank you. We are glad you enjoyed your stay with us.

8/10 Bagus

Philippe

Traveler bisnis
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I would definitely stay here again... Solid B hotel with great features and well located near shopping eating and highway access...
Menginap 9 malam pada bulan Mei 2023
Tanggapan dari Residences at Solomon Pond pada tanggal 14 Mei 2023
We are glad that you enjoyed your stay and hope to see you again soon. Thank you for taking your time do do a review.

8/10 Bagus

Norman

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Residences at Solomon Pond pada tanggal 11 Mei 2023
We are glad that you enjoyed your stay. Thank yo for taking the time to do a review.

10/10 Sangat Bagus

Erik

Menginap 3 malam pada bulan Januari 2023
Tanggapan dari Residences at Solomon Pond pada tanggal 6 Mar 2023
We are happy that you enjoyed your stay with us. We thank you for taking the time to do a review and hope to see you again soon. Have a great day.

8/10 Bagus

Nicole

Traveler bisnis
Disukai: Kondisi & fasilitas properti
The rooms are newly remodeled, and they updated most important elements, however, some elements of the remodel were short cuts, like painting of the shower and bathtub that isn’t holding up as well. It was clean am I stay was pleasant.
Menginap 5 malam pada bulan Januari 2023
Tanggapan dari Residences at Solomon Pond pada tanggal 2 Feb 2023
We are happy that you enjoyed your stay with us. We thank your for taking the time to do a review. Have a wonderful day.

10/10 Sangat Bagus

Brittany

Tanggapan dari Residences at Solomon Pond pada tanggal 6 Nov 2023
Thank you for the nice review!

8/10 Bagus

Anne

Disukai: Kebersihan, kondisi & fasilitas properti
Beverly was fantastic calling me the nite I was to arrive which was good because I was very confused on where I was going. She advised there is NO breakfast. She did say there was Starbucks in lobby did not mention must pay. Got in room and there was no coffee pot. No pepper/salt/sugar. No real kitchen items but a few plates, cups, utensils. In the AM; I was able to get a clearer picture of hoe the Residence works now so no worries since I was only staying one nite. Overall; it was a good experience but will email Mgmt on signage suggestions.
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Residences at Solomon Pond pada tanggal 9 Jan 2023
We thank you for your review and hope that you had an enjoyable stay and we look forward to your suggestions. Please come see us again soon.

10/10 Sangat Bagus

Luis

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Excellence
The fact that the lobby is closed by 8pm without clear and upfront statement in Hotels.com was not a good experience. The place itself is excellent with friendly and professional staff.
Menginap 1 malam pada bulan Desember 2022
Tanggapan dari Residences at Solomon Pond pada tanggal 25 Des 2022
I do apologize for any inconvenience that we may have caused. We will look at the site and make any corrections. We are glad that you enjoyed your stay other than that and we hope to see you again soon.

6/10 Cukup Baik

Annette

Disukai: Fasilitas, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
The only problem was the distinct odor which made it difficult to sleep. The room smelled awful.
Tanggapan dari Residences at Solomon Pond pada tanggal 21 Des 2022
I am sorry that you did not enjoy your stay. We would like the opportunity to make it up to you. If you are in the area again please call and speak to a manager and let him know that you were unhappy with your last visit and we will do everything we can to make your stay a great experience,

2/10 Sangat Buruk

Michelle

Menginap 1 malam pada bulan Desember 2022

10/10 Sangat Bagus

Annette

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Very cozy and peaceful place to stay.
Menginap 1 malam pada bulan Desember 2022
Tanggapan dari Residences at Solomon Pond pada tanggal 11 Des 2022
We are very happy to hear that you enjoyed your stay with us. We hope that you will come back and see us again soon.Have a great day.