Resepsionis

Ulasan untuk Grand Inna Medan

3 out of 5
Grand Inna Medan
Jl. Balai Kota, No. 2, Medan, North Sumatra

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 7 dari 23 ulasan" "
Penilaian 8 - Bagus. 11 dari 23 ulasan" "
Penilaian 6 - Cukup Baik. 2 dari 23 ulasan" "
Penilaian 4 - Buruk. 3 dari 23 ulasan" "
Penilaian 2 - Sangat Buruk. 0 dari 23 ulasan" "

7,6/10

Kebersihan

8,4/10

Staf & layanan

6,6/10

Fasilitas

7,4/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

solby

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Maret 2019
Tanggapan dari berlian pada tanggal 20 Mei 2019
Dear our valued Guest, Thank you for the great review of our hotel!. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, GRAND INNA MEDAN

8/10 Bagus

muhammad

Disukai: Staf & layanan, kenyamanan kamar

4/10 Buruk

Peter

Tidak Disukai: Kebersihan
Menginap 1 malam pada bulan April 2024
Tanggapan dari Author pada tanggal 3 Mei 2024
Dear Mr Peter We would like to thank you for providing a rating/review during your stay at the Grand Inna Hotel Medan We apologize for your inconvenience at our hotel, this will be our concern. We are looking forward to welcoming you back to Grand Inna Medan Best regards, Management Grand Inna Medan

4/10 Buruk

Peter

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Breakfast is acceptable and ok, but the rooms are terrible. Our group reserved 7 rooms and all are bad !!!! We definitely won’t use this hotel again. 😔 pt from Texas
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Jon

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent hotel in city center. Wonderful staff. Surrounding area is a noisy mess of traffic, but that’s how it is in Medan.
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Bernard

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

JORGE

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Experiencia para volver a repetir
Todo perfecto... muy buen trato Entrada perfecta...Habitación perfecta...cerca de la estación y centro comercial...ubicación perfecta...
Menginap 1 malam pada bulan Maret 2023

6/10 Cukup Baik

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan
Tidak Disukai: Kenyamanan kamar
Too much noisy from the traffic event during the midnight
Menginap 3 malam pada bulan Desember 2020

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Februari 2020

10/10 Sangat Bagus

Krzysztof

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A very pleasant hotel
The hotel is located in the very heart of Medan - just next to Merdeka Walk, in a walking distance to the most important spots in the city, just a couple of minutes away from the Railink. The room was very clean, comfortable and quiet. The staff was absolutely brilliant and took very good care of us. The only downside: we had to choose between a double bed and having the WiFi access. We chose the former, as we have had the mobile data - but it would have been a tough decision if we had not.
Menginap 1 malam pada bulan September 2019

10/10 Sangat Bagus

Vincent

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Juli 2019

8/10 Bagus

zainol

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Comfortable stay in a good location near shopping complex and easy access by train to airport.
Menginap 1 malam pada bulan Juli 2019

8/10 Bagus

Abang, Jakarta

Traveler bisnis
Disukai: Staf & layanan
A hotel with strategic location and nice and friendly staff. the trouble is it is quiate old and have not been renovated, which means traffic sounds keep comming in throug the rudimentary window .
Menginap 2 malam pada bulan Mei 2019
Tanggapan dari berlian pada tanggal 20 Mei 2019
Dear our valued Guest, Thank you for the great review of our hotel!. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, GRAND INNA MEDAN

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2019
Tanggapan dari berlian pada tanggal 20 Mei 2019
Dear our valued Guest, Thank you for the great review of our hotel!. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, GRAND INNA MEDAN

10/10 Sangat Bagus

Kamarulzaman

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Grand inna hotel bertaraf istimewa
Suasana bilik yang selesa.ditengah kota medan yang sibuk amat sesuai untuk aktiviti berjalan kaki ke tempat menarik di sekitar kota medan. Suasana bilik yang selesa dan bersih.dn yang paling penting adalah harga yang ditawarkan sangat menarik.
Menginap 2 malam pada bulan Februari 2019
Tanggapan dari berlian pada tanggal 3 Mei 2019
Dear our valued Guest, Thank you for the great review of our hotel!. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, GRAND INNA MEDAN

8/10 Bagus

rainer

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Familiär aber es gibt besseres in Medan
das Hotel befindet sich sehr zentral. Inzwischen gibt es wieder eine kleine Gartenanlage mit Pavilion abseits vom lauten Strassenverkehr. Das Restaurant ist am Abend zum Essen nicht geeignet, es sei denn man liebt die extrem laute(n) Karaoke Sänger(in). Getränke sind häufig ein Problem, oft ist keine Cola, Sprite etc vorhanden oder das Bier ist warm oder auch ausgegangen. Die hohe Präsenz von uniformierten Polizisten / Soldaten im Foyer empfinden wir als unangenehm. Vor etwa 20 Jahren gab es in dem Hotel auch andere Speisen wie z.B. Schwein. Heute ist es (bis auf das Bier) ein rein islamisches Hotel (halal)
Menginap 3 malam pada bulan Desember 2018
Tanggapan dari staff pada tanggal 8 Feb 2019
Thank you for the great review of our hotel!. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, GRAND INNA MEDAN

8/10 Bagus

rainer

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
traditionshotel aus alten zeiten neu aufgepeppt
regierungshotel. mich stört die überrepräsentanz von soldaten, polizisten die sich häufig im foyer mit aufgeblähter brust und lametta aufhalten
Menginap 2 malam pada bulan Desember 2018
Tanggapan dari staff pada tanggal 8 Feb 2019
Thank you for the great review of our hotel!. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, GRAND INNA MEDAN

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2018

8/10 Bagus

Arez, Purmerend

Disukai: Staf & layanan
Good for one night
It is OK for one night. Especially when you've just arrived in Medan and got off at the train station. It is close to the train station but you will need to be very careful when you cross the road. There is so much traffic and loud noise. You can even hear all of this when you are inside your room as there is virtually zero isolation. So bring earplugs if you are a light sleeper just like me. The hotel's former name is De Boer (reference to the Dutch period). It is located on a very interesting street. If you walk down Jalan Balai Kota in eastern direction, you will come across Tip Top restaurant (oldest restaurant in Medan), Tjong A Fie mansion, Istana Maimoon. It is not a very pleasant walk though as the pavement is always under construction and filled with holes. Traffic is one again terrible and the exhaust fumes are enough to kill an entire zoo.
Menginap 1 malam pada bulan Desember 2017

8/10 Bagus

jimmy togar

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Convenient enough but need to improve
Quite convenient.. but the facility need to be improved to be more modern.. the furniture, doors, key, windows need to be changed if needed.. sliding door of bathroom, windows of my room need to be fixed/repaires (room 254).. house keeping are good in service.. restaurant need bigger room especially when there is seminar/workshop..: i encountered problem with internet when connect to handphone, but it's fine if using laptop..
Menginap 4 malam pada bulan Agustus 2017

6/10 Cukup Baik

Yeoh, Malaysia

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Old hotel but good location
The hotel is look old, many facilities are not available as stated. The only good is close to Merdeka walk and walking distance to shopping malls nearby.

4/10 Buruk

Ashraf, shah alam, malaysia

Disukai: Kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
Hotel location is in town's centre
Hotel not be able to find my booking from check in until check out. I had to call expedia (which cost me roaming charges) as hotel not be able to contact expedia. Room aircond (room 123) is not cold as I have to sleep in another room. Some TV channels were out of signal in midst of watching (world cup). But hotel location is nice as it is near to train station, park, restaurant and shopping mall. Breakfast is ok.