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Ulasan untuk Hermes Palace Hotel Medan

3.5 out of 5
Hermes Palace Hotel Medan
Jl. Pemuda No. 22, Medan, North Sumatra

Ulasan

6,6
Penilaian 10 - Sangat Bagus. 2 dari 34 ulasan" "
Penilaian 8 - Bagus. 15 dari 34 ulasan" "
Penilaian 6 - Cukup Baik. 9 dari 34 ulasan" "
Penilaian 4 - Buruk. 5 dari 34 ulasan" "
Penilaian 2 - Sangat Buruk. 3 dari 34 ulasan" "

7,0/10

Kebersihan

6,8/10

Staf & layanan

6,8/10

Fasilitas

6,4/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

8/10 Bagus

Traveler terverifikasi

Menginap 2 malam pada bulan Januari 2019

4/10 Buruk

YENITA SANJAYA

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar

10/10 Sangat Bagus

Hasrizal

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Kamarnya bersih rapih
Bagus dan nyaman

6/10 Cukup Baik

Muchtaruddin

Disukai: Kenyamanan kamar

6/10 Cukup Baik

Traveler terverifikasi

Nyaman

8/10 Bagus

Santi, surabaya

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
staff ramah dan cooperatif
staff reception ramah, tidak ada kendala saat check in, smuanya berjalan lancar. kamar bersih.

8/10 Bagus

Zinal Abadin

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2023

4/10 Buruk

Traveler terverifikasi

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The front desk lady was terrible!! Never again 😡
Menginap 7 malam pada bulan April 2021

8/10 Bagus

Suwarno

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2020

10/10 Sangat Bagus

Mohd

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan Maret 2020

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Not clean enoght and services check in very very slow
Menginap 1 malam pada bulan Februari 2020

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2020

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas
Menginap 2 malam pada bulan April 2019

6/10 Cukup Baik

Traveler terverifikasi

Rooms were clean but for a 4 star motel you couldn’t flush toilet paper down toilet and the service to fix it the man was rude. Reception desk very friendly. Fridge didn’t work and no safe 😢
Menginap 1 malam pada bulan April 2019

2/10 Sangat Buruk

Jonathan

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Don't stay here.
Menginap 2 malam pada bulan September 2018

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan
体验比较一般
Menginap 3 malam pada bulan November 2017

2/10 Sangat Buruk

Ikhsan Dwi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
poor service and bad service. hotel crazy. lol
Menginap 1 malam pada bulan Juni 2017

4/10 Buruk

diana

Disukai: Kenyamanan kamar
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Close to everywhere but very bad services
First we got there and wanted to check in, receptionist was not smiling. So we got impressions that they're not friendly. Once we got to our room, carpet was dirty, there was not any towel, and our bathroom's ceiling was leaking. So we had to ask for someone to check it. There was not any good intention from the hotel to move us to another room. It took them around 20-30minutes to fix the leaking, which it should be done BEFORE they checked guest into that room. When we asked the room boy for bath towel and face towel, he replied that we dont get face towel because we stay at standard room, face towel only for guest that stay at deluxe room. Friday night, live music from their restaurant at upper level couls be heard from our room and it stopped at 11PM. Smoking guest at the non-smoking area in the restaurant and none of the staffs seem like bother to say something to them. Until I asked one of the staffs to warn them because it's so annoying.

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan
Bra läge
+Mitt i staden och nära till köpcentrum -Ingen pool för att svalka sig -högt pris

6/10 Cukup Baik

Eunice, Singapore

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Excellent service
Stayed 5 nights in this hotel for visiting relatives and friends. Nice location as very near relatives house & town centre. The staff were very kind, polite & helpful. The concept of the hotel is very good as breakfast served at roof top but the staff at cooking counter during breakfast doesn't know how to cook as we were served very oily but cold sausages & yucky omellette. Quite disappointed with the cleanliness of the room as the blanket smells, carpet looks like never been vacuum before, towels were old, shower head was about to fall of & full of stain.

8/10 Bagus

Stacey

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel on Jalan Permuda
Nice clean hotel with friendly English speaking staff. The room was very spacious and had an incredible view - the only drawback was the sun would heat it up during the day but the aircon helped cool it down. Food was good and there is a functioning restaurant on the terrace. The views were awesome from the terrace. Breakfast was good too. The one drawback of this hotel is its location on Jalan Permuda. There's pretty much nothing else around the area unless you walk a few blocks to the north. Good value for money though!

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti

8/10 Bagus

Fahri, KL

Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Good Location
Would stay their again

8/10 Bagus

GOVENDA RAJU, MALAYSIA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
BERSIH DAN SELESA
staff yang baik dengan senyuman manis dan keselesaan hotel yg teratur.

6/10 Cukup Baik

Hilal, Padang bulan halongonan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good
It's was great to stay here make me really really satisfaction...

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kebersihan

8/10 Bagus

lenny, malaysia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
friendly
the securities and receptionise in the hotel are friendly

8/10 Bagus

Erni, Basel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
wenn reduzierter Preis dan ok.
mit dem reduzierten Preis 50% ist alles ok.

2/10 Sangat Buruk

alan, Jakarta

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
NOT recommend anyone to stay at Hermes Hotel Medan
Coming to Medan after a long road trip from the airport, you expecting a good reception from the hotel staff. But NOT at HERMES Hotel. Since payment fully paid NO SUCH additional requests permitted. Asked for adjoining rooms (as we booked 2 rooms), was turn down. Asked for late check out till 1500 (as we had stayed for 3 nites in 2 rooms), was turn down. Food was not good at all. We had the breakfast, because it had been paid for. I really regretted for choosing this Hermes Hotel. Then there was this hammering noise (due to renovations) at 2300 hours. What the hell? What was the hotel management thinking? Hello ... you know people trying to sleep at this time. For those planning to visit Medan, please choose other hotels to make your trip more meaningful and enjoyable.

8/10 Bagus

Fanny, Malaysia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel and close to the city centre
I really like this hotel.The service is good . The room is clean. The breakfast is marvelous and we can enjoy it at the top floor of the hotel with reasonable price. I shall stay here again for the next time I come to Medan

8/10 Bagus

Loes, Den Bosch

Disukai: Staf & layanan
Tidak Disukai: Kenyamanan kamar
Prima hotel op centrale locatie
Positief: - Locatie, personeel en uitzicht vanaf dakterras Negatief: - Geen zwembad, geen ramen in de kamer dus continu donker.

8/10 Bagus

Juen, Singapore

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Lots of food around hotel
Many local food around the hotel. Near to the famous tabona (curry noodle), the breakfast from hotel isn't too bad either. Room is quite small with no window though, but quite clean and decent for my 2 nights stay.

6/10 Cukup Baik

Traveler terverifikasi

Sauberes Stadthotel
Ideal für kurzen Stop-Over in der Stadt, in Bahnhofsnähe

4/10 Buruk

Leonardo, Jakarta

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Poor Room Service Performance
I did concern for the room service performance (operator, etc..), taking some time to pick up the phone and not quick action to deliver what have been requested.