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Ulasan untuk ACD Apartments

4.5 out of 5
ACD Apartments
7 Caravel Lane, Docklands, VIC

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 399 dari 817 ulasan" "
Penilaian 8 - Bagus. 274 dari 817 ulasan" "
Penilaian 6 - Cukup Baik. 85 dari 817 ulasan" "
Penilaian 4 - Buruk. 36 dari 817 ulasan" "
Penilaian 2 - Sangat Buruk. 23 dari 817 ulasan" "

8,2/10

Kebersihan

8,6/10

Staf & layanan

7,8/10

Fasilitas

8,2/10

Kondisi & fasilitas properti

7,4/10

Ramah lingkungan

Ulasan

8/10 Bagus

Ryan

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Good location close to everything in the docklands. Our hotel room was large which was good for family with 2 kids.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari acd pada tanggal 5 Mar 2024
Dear Ryan, Thank you for your kind review! We are thrilled to hear that you had a wonderful experience during your stay with us. Hopefully your stay was memorable. We hope to welcome you back soon! Best regards, ACD Apartments

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan
View is nice, room is not bad and in fair condition given its' age. Lack of in-room amenities, and poor communication from the reception to get refills of basic amenities like shampoo, towels etc. No email replies too. Bad service
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari acd pada tanggal 25 Feb 2024
Dear Guest, Thank you for your kind review! We are thrilled to hear that you had a wonderful experience during your stay with us. Hopefully your stay was memorable. Apologies for the inconvenience. We hope to welcome you back soon! Best regards, ACD Apartments

10/10 Sangat Bagus

Zachary

Disukai: Kebersihan, kondisi & fasilitas properti
Tanggapan dari acd pada tanggal 22 Feb 2024
Dear Zachary, Thank you for your kind review! We are thrilled to hear that you had a wonderful experience during your stay with us. Hopefully your stay was memorable.We hope to welcome you back soon! Best regards, ACD Apartments

8/10 Bagus

Matthew

Bepergian bersama keluarga
Great value if you over look the tired decor
This was a great value apartment with awesome views over Docklands. The apartment itself was a little tired and the beds could do with being upgraded but still great value
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari acd pada tanggal 22 Feb 2024
Dear Matthew, Thank you for your kind review! We are thrilled to hear that you had a wonderful experience during your stay with us. Hopefully your stay was memorable. We would work on the given recommendations.We hope to welcome you back soon! Best regards, ACD Apartments

8/10 Bagus

michelle

Disukai: Kondisi & fasilitas properti
Lovely clean easy check in and check out staff friendly and helpful beautiful veow
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari acd pada tanggal 22 Feb 2024
Dear Michelle, Thank you for your kind review! We are thrilled to hear that you had a wonderful experience during your stay with us. Hopefully your stay was memorable.We hope to welcome you back soon! Best regards, ACD Apartments

10/10 Sangat Bagus

Lachlan

Menginap 2 malam pada bulan Januari 2024
Tanggapan dari acd pada tanggal 22 Feb 2024
Dear Lachlan, Thank you for your kind review! We are thrilled to hear that you had a wonderful experience during your stay with us. Hopefully your stay was memorable.We hope to welcome you back soon! Best regards, ACD Apartments

6/10 Cukup Baik

Karen

Bepergian dalam rombongan
Apartment had broken furniture with some items in disrepair or very worn out. Wasn't as clean as it should be. Lock/latch in bathroom was faulty causing me to be locked in and took two hours to rectify. I missed a funeral due to the situation which was very upsetting. When I sent an email asking for a refund due to the inconvenience and anxiety I experienced I was offered a very small amount in the form of a credit. I have sent two follow up emails which have gone unanswered. Very poor customer service.
Menginap 5 malam pada bulan Januari 2024

6/10 Cukup Baik

Katherine

Disukai: Fasilitas
Menginap 2 malam pada bulan Desember 2023

6/10 Cukup Baik

Adrian

Bepergian bersama keluarga dan anak
The couches were really old and the apartment did not look anything like the photos in the executive suite. It was really old and was not clean. Was not happy with it but had not choice as had already paid for it.
Menginap 5 malam pada bulan Desember 2023

10/10 Sangat Bagus

Chi Fai

Disukai: Kebersihan, kenyamanan kamar
整體環境舒適,住房地氈污穢,洗手間欠缺清潔用品,
Menginap 14 malam pada bulan Desember 2023

8/10 Bagus

Matthew

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Britt

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023

4/10 Buruk

Kylie

Tidak Disukai: Kebersihan
Stayed for 5 nights. Short stroll to shops and tram however when we walked into the property I immediately noticed that the walls and cupboards were not clean. Inches of dust was found behind the bedroom door. Sheets and quilt did not feel clean. Blood stains on the mattress protector could be seen through the sheets. Towels smelt like urine. Tried to contact reception to advise however no one answered the phone. The range hood in the kitchen had grease dripping from it. There were no teaspoons. The front door lock was loose which was difficult to open and close. Roller blinds were ripped/damaged. I would never stay or recommend this apartment to anyone.
Menginap 5 malam pada bulan November 2023

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
We were late checking in, service was excellent. Location was great, apartment was clean and tidy.
Menginap 3 malam pada bulan November 2023

10/10 Sangat Bagus

Tim

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Excellent check in service Very clean and good furnishings
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Gary

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Very easy to get too and view from our apartment was fantastic. Penty of space in the apartment very comfortable
Menginap 1 malam pada bulan November 2023

6/10 Cukup Baik

Too Xiao

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti
The apartment floor is not clean.
Menginap 6 malam pada bulan November 2023

8/10 Bagus

Rob

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas
Great location Carpets pretty bad however , really should be replaced Otherwise good place
Menginap 1 malam pada bulan November 2023
Tanggapan dari acd pada tanggal 16 Nov 2023
Dear Rob, Thank you for your kind review! We are thrilled to hear that you had a wonderful experience during your stay with us. Hopefully your stay was memorable. Apologies for the inconvenience. We hope to welcome you back soon! Best regards, ACD Apartments

4/10 Buruk

jessica

Disukai: Kebersihan, kenyamanan kamar
Terrible communication
Emailed that I wanted car parking until 6pm and they replied that we had free of charge parking. When we arrived they informed us we couldn't park as long as needed and they just replied to the email without reading it communication really needs improvement
Menginap 2 malam pada bulan November 2023

8/10 Bagus

Jacinta

Bepergian dalam rombongan
Disukai: Kebersihan, kenyamanan kamar
Great spot nice view but annoying night noise
Great spot and nice views. Noise at night above main bathroom and 2nd bedroom annoying drone machine noise and noisy water pipes Close to nice restaurants
Menginap 2 malam pada bulan November 2023
Tanggapan dari acd pada tanggal 14 Nov 2023
Dear Jacinta,Thank you for your kind review! We are thrilled to hear that you had a wonderful experience during your stay with us. Hopefully your stay was memorable.We hope to welcome you back soon!Best regards, ACD Apartments

4/10 Buruk

Philip

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Fasilitas
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
the area around is nice and short walks to victoria market and river. the place was not cleaned prior to us moving in and very noticeable. also, the floor under the carpet was damaged probably leading to some smell due to leakage? it was cheap compared to what i was looking in and around the area. wouldnt recommend without cleaning as there were food marks and stuff laminated on the door wedges.
Menginap 3 malam pada bulan November 2023

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, kenyamanan kamar
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari acd pada tanggal 1 Nov 2023
Thank you Dear for your kind review! We are thrilled to hear that you had a wonderful experience during your stay with us. Hopefully your stay was memorable.We hope to welcome you back soon! Best regards, ACD Apartments

10/10 Sangat Bagus

Hugo De la

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
One of the most beautiful places is amazing
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari acd pada tanggal 30 Okt 2023
Dear Hugo, Thank you for your kind review! We are thrilled to hear that you had a wonderful experience during your stay with us. Hopefully your stay was memorable.We hope to welcome you back soon! Best regards, ACD Apartments

8/10 Bagus

Sussan

Bepergian dalam rombongan, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Booked for 4 and insufficient cutlery and crockery for our stay. Not very clean in unit but bedding was clean. Needs modernizing...
Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Natalie

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great property with fantastic views. Close to everything and easy to park. Secure parking made our lives easy as we were in and out a lot.
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari acd pada tanggal 23 Okt 2023
Dear Natalie, Thank you for your kind review! We are thrilled to hear that you had a wonderful experience during your stay with us. Hopefully your stay was memorable. We have taken your feedback into account and would be implementing that right away.We hope to welcome you back soon! Best regards, ACD Apartments

8/10 Bagus

Seok

Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari acd pada tanggal 9 Nov 2023
Dear Seok,Thank you for your kind review! We are thrilled to hear that you had a wonderful experience during your stay with us. Hopefully your stay was memorable.We hope to welcome you back soon!Best regards, ACD Apartments

6/10 Cukup Baik

Yashar

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Kebersihan, fasilitas
There were drink marks on bedside tables and blood stains from previous meat in freezer, the floor was dusty and hadn’t been mopped . The bed sheets were clean
Menginap 4 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Jonathan

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Overall excellent in all aspects that was required to make our stay very enjoyable , it was a last minute look up but turned out great.
Menginap 3 malam pada bulan September 2023
Tanggapan dari acd pada tanggal 12 Okt 2023
Dear Jonathan, Thank you for your kind review! We are thrilled to hear that you had a wonderful experience during your stay with us. Hopefully your stay was memorable.We hope to welcome you back soon! Best regards, ACD Apartments

10/10 Sangat Bagus

DM

Disukai: Kebersihan, kenyamanan kamar
Menginap 8 malam pada bulan September 2023
Tanggapan dari acd pada tanggal 5 Okt 2023
Dear DM, Thank you for your kind review! We are thrilled to hear that you had a wonderful experience during your stay with us. Hopefully your stay was memorable.We hope to welcome you back soon! Best regards, ACD Apartments

10/10 Sangat Bagus

Nadine

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Menginap 3 malam pada bulan September 2023
Tanggapan dari acd pada tanggal 22 Sep 2023
Dear Nadine, Thank you for your kind review! We are thrilled to hear that you had a wonderful experience during your stay with us. Hopefully your stay was memorable.We hope to welcome you back soon! Best regards, ACD Apartments

10/10 Sangat Bagus

Brett

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari acd pada tanggal 11 Sep 2023
Thank you so much for your kind review.We hope to see you soon Kind Regards,ACD Apartments

4/10 Buruk

peter

Bepergian bersama keluarga dan anak
Tidak Disukai: Kondisi & fasilitas properti
Location and parking great, but apartment needed maintenance. Door lock to balcony broken, windows wouldn’t seal properly and power outlet in second bedroom was hanging off the wall. Not very safe considering kids were sleeping there! Disappointed, as the apartment is a nice design and location.
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari acd pada tanggal 11 Sep 2023
Dear [Reviewer's Name],Thank you for your review. We're pleased to hear you enjoyed our location and parking, and we apologize for the maintenance issues you encountered; rest assured, we're addressing them promptly.Kind Regards,ACD Apartments

6/10 Cukup Baik

Andy

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Kebersihan
The staff at the front desk were very helpful and let us check-in early which was great as I had a work function to attend. The apartment was spacious but fairly run down, with lots of stains on carpets, dirty walls, broken draws, etc. The main issue is the lack of cleaning, the apartment was really dirty with the previous guests toenail clippings still on the bathroom floor and hair and dirt on the floors throughout the apartment. There were 2 vacuum cleaners in the covered which were both completely clogged with dirt and had no suction. We unclogged and cleaned these ourselves and then vacuumed the apartment and it only took about 10-15 minutes. Not sure why the 'cleaning staff' can't do the job themselves - it was pretty disgusting.
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari acd pada tanggal 11 Sep 2023
We're pleased to have accommodated your early check-in request, but we apologize for the cleanliness issues you encountered. Rest assured, your feedback is invaluable, and we'll work to ensure a higher standard of cleanliness for future guests. Kind Regards, ACD Apartments

10/10 Sangat Bagus

alexandra

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, kondisi & fasilitas properti
nice view
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari acd pada tanggal 11 Agu 2023
Dear Alexandra, Thank you for your kind review! We're thrilled to hear that you had a wonderful experience during your stay with us. Hopefully your stay was memorable. We hope to welcome you back soon! Best regards, ACD Apartments

10/10 Sangat Bagus

Antonio

Menginap 2 malam pada bulan Juli 2023
Tanggapan dari acd pada tanggal 18 Agu 2023
Dear Antonio, Thank you for your kind review! We are thrilled to hear that you had a wonderful experience during your stay with us. Hopefully your stay was memorable.We hope to welcome you back soon! Best regards, ACD Apartments

8/10 Bagus

JUAN

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Buena ubicacion, con supermercados, restaurantes y tiendas comerciales muy cerca.
Menginap 15 malam pada bulan Juli 2023
Tanggapan dari acd pada tanggal 2 Agu 2023
Dear Juan, Thank you for your kind review! We're thrilled to hear that you had a wonderful experience during your stay with us. We hope to welcome you back soon! Best regards, ACD Apartments

6/10 Cukup Baik

Jonathan

Bepergian bersama keluarga dan anak
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Not as described. Very small for five people. Advert vastly different to actual accommodation.
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari acd pada tanggal 11 Sep 2023
We apologize for the discrepancy in the description. Your feedback is important, and we'll strive to align our listings more accurately with the actual accommodations.'Kind Regards,ACD Apartments

10/10 Sangat Bagus

Jordan

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
We stayed in a 3 bed apartment. It was clean, spacious and in a good location, with views over the Docklands. A number of restaurants nearby. It was priced really well compared to other larger accommodations in the city.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari ACD Apartments pada tanggal 19 Jul 2023
Dear Jordan,Thank you for your kind review! We're thrilled to hear that you had a wonderful experience during your stay with us. We hope to welcome you back soon! Best regards, ACD Apartments

10/10 Sangat Bagus

Michael

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Good location. Near transport system and shops. Nice view of the harbour. Beautiful at night. Clean and good size apartment. We will stay again when in Melbourne.
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari ACD Apartments pada tanggal 19 Jul 2023
Dear Michael,Thank you for your kind review! We're thrilled to hear that you had a wonderful experience during your stay with us. We hope to welcome you back soon! Best regards, ACD Apartments

6/10 Cukup Baik

Brett

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti
Good location. Apartment needs some maintenance.
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari ACD Apartments pada tanggal 19 Jul 2023
Dear Brett,Thank you for your kind review! We're thrilled to hear that you had a wonderful experience during your stay with us. We hope to welcome you back soon! We will keep a note regarding the maintenance of the apartment and will make sure you don't face it again.Best regards, ACD Apartments

10/10 Sangat Bagus

farid

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
1 semaine en famille, appartement spacieux, confortable et idéalement situé
Menginap 7 malam pada bulan Juni 2023
Tanggapan dari ACD Apartments pada tanggal 19 Jul 2023
Cher Farid,Merci pour votre aimable critique! Nous sommes ravis d'apprendre que vous avez vécu une expérience merveilleuse lors de votre séjour chez nous. Nous espérons vous revoir bientôt!Cordialement,Appartements ACD

10/10 Sangat Bagus

Karen, Mayfield

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I believe ACD manage various properties in Docklands. We had a 2 bedroom 2 bathroom apartment with balcony and views in Doepel Way, which also included access to an indoor gym, lap pool, sauna and spa. The views were amazing, the apartment was fairly new. Close to the first tram stop in Docklands (in the free tram zone). Close to a shopping centre and supermarket. The ACD managers were extremely helpful. We loved our stay!
Menginap 6 malam pada bulan Juli 2023
Tanggapan dari ACD Apartments pada tanggal 19 Jul 2023
Dear Karen,Thank you for your kind review! We're thrilled to hear that you had a wonderful experience during your stay with us. We are glad to hear that our employees provided excellent service to you. We hope to welcome you back soon! Best regards, ACD Apartments

8/10 Bagus

Hyesuk

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Menginap 2 malam pada bulan Juli 2023

10/10 Sangat Bagus

Michael John

Bepergian dalam rombongan
Disukai: Kebersihan, kenyamanan kamar
boys weekend
Great apartment , excellent location , couldn't fault anything, easy undercover parking
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari ACD Apartments pada tanggal 19 Jul 2023
Dear John,Thank you for your kind review! We're thrilled to hear that you had a wonderful experience during your stay with us. We hope to welcome you back soon! Best regards, ACD Apartments

10/10 Sangat Bagus

Fiona

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Docklands harbour view stay
Checkin was simple and helpful friendly staff. Room was 3 bedrooms executive and had harbour views and was extremely comfortable for our family. Would definitely stay again.
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari ACD Apartments pada tanggal 19 Jul 2023
Dear Fiona,Thank you for your kind review! We're thrilled to hear that you had a wonderful experience during your stay with us. We hope to welcome you back soon! Best regards, ACD Apartments

10/10 Sangat Bagus

Lori

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great location and lovely apartment layout
Menginap 6 malam pada bulan Juni 2023
Tanggapan dari acd pada tanggal 18 Agu 2023
Dear Lori, Thank you for your kind review! We are thrilled to hear that you had a wonderful experience during your stay with us. Hopefully your stay was memorable.We hope to welcome you back soon! Best regards, ACD Apartments

6/10 Cukup Baik

Bharat

Bepergian bersama keluarga dan anak
The dishwasher , washing machine and dryer were not working properly and the carpets were dirty . They needed maintenance. Location was fabulous and the view was spot on the docks.
Menginap 4 malam pada bulan Mei 2023

6/10 Cukup Baik

Alissa

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Not like the photos. Poor condition for price.
Menginap 2 malam pada bulan Mei 2023

10/10 Sangat Bagus

Daryl

Menginap 1 malam pada bulan Mei 2023

10/10 Sangat Bagus

Damien

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Perfect location close to trams and shopping precinct. Apartment was big enough that you didn’t feel like you were on top of each other and the couch was comfy would definitely stay here again.
Menginap 2 malam pada bulan April 2023