Eksterior

Ulasan untuk Clayton Monash Motor Inn & Serviced Apartments

2.5 out of 5
Clayton Monash Motor Inn & Serviced Apartments
1790 Princes Highway, Clayton, VIC

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 108 dari 339 ulasan" "
Penilaian 8 - Bagus. 162 dari 339 ulasan" "
Penilaian 6 - Cukup Baik. 40 dari 339 ulasan" "
Penilaian 4 - Buruk. 18 dari 339 ulasan" "
Penilaian 2 - Sangat Buruk. 11 dari 339 ulasan" "

8,4/10

Kebersihan

8,2/10

Staf & layanan

7,6/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

7,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Joanne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Graham pada tanggal 18 Apr 2024
Thanks So much for your perfect score Kind Regards Graham

6/10 Cukup Baik

Hi?u

Disukai: Kebersihan
Tidak Disukai: Staf & layanan
i can barely sleep at night, noisy sound continuously.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Graham pada tanggal 27 Feb 2024
Thanks for your inputKind Regards Graham

8/10 Bagus

bruce

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice clean room but a lot of highway traffic noise
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Graham pada tanggal 6 Feb 2024
Thanks For your Input We really appreciate it. Yes Budget Rooms are near Traffic . Best to book a Queen Or Twin or contact Motel to discuss prior. Kind Regards Graham

8/10 Bagus

martin

Disukai: Kebersihan, staf & layanan
Tired, needs a revamp
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari graham pada tanggal 30 Jan 2024
We appreciate your input Kind Regards Graham

8/10 Bagus

Sylvia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Graham pada tanggal 12 Des 2023
Thanks for your input Sylvia,Have a Great Safe Christmas. Kind Regards Graham

10/10 Sangat Bagus

Darryl

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Room was compfortable
Menginap 1 malam pada bulan November 2023
Tanggapan dari Graham pada tanggal 7 Des 2023
Really appreciate that you were another Happy customer.Kind Regards Graham

8/10 Bagus

Robert

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
A clean place, reasonably priced
Room was as expected given the age of the premises and a few items needed some maintenance. Only complaint was that hot water from tap in bathroom was dangerously hot and way above a safe (legal) temperature. This needs to be corrected otherwise someone could be scalded.
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Graham pada tanggal 26 Okt 2023
Thanks for your input Regards Graham

10/10 Sangat Bagus

Pam

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Quiet, convenient and safe
Menginap 5 malam pada bulan Oktober 2023
Tanggapan dari Graham pada tanggal 20 Okt 2023
We are pleased you were satisfied Kind Regards Graham

10/10 Sangat Bagus

Michele

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Double bed hard, but single bed good.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Graham pada tanggal 14 Sep 2023
Interesting My wife likes firm bed and I like soft bed Interested that at least you tried both. We will check in to it We appreciate your input Regards Graham

10/10 Sangat Bagus

Douglas

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very comfortable, minimal fuss and very practical.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Graham pada tanggal 12 Sep 2023
Thanks for your input Regards Graham

10/10 Sangat Bagus

Bill

Menginap 1 malam pada bulan September 2023
Tanggapan dari Graham pada tanggal 12 Sep 2023
We are so pleased that our efforts are appreciated Thanks Kindly Graham

10/10 Sangat Bagus

Jane

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very clean, friendly staff. No problems at all.
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari graham pada tanggal 8 Agu 2023
We are so pleased you were happy . We do genuinely try our best Kind Regards Graham

8/10 Bagus

Max

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
very good
the service and understanding to accommodate my length of stay due in a difficult circumstances was very helpful thanks Graham
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Graham pada tanggal 15 Jun 2023
Thanks so much max for your input.we really appreciate ALL comments,Kind Regards Graham

8/10 Bagus

Paul

Bepergian dalam rombongan
Travelling though Melbourne and found this accommodation convenient for us on this occasion. The room was a little aged and some painting required but overall the room was clean and comfortable.
Menginap 1 malam pada bulan April 2023
Tanggapan dari Graham pada tanggal 27 Apr 2023
Thanks for your input Kind regard Graham

8/10 Bagus

Paul

Menginap 2 malam pada bulan April 2023
Tanggapan dari Graham pada tanggal 15 Jun 2023
Thanks for your input Kind Regards Graham

4/10 Buruk

Martin

Tidak Disukai: Staf & layanan, fasilitas
Menginap 2 malam pada bulan April 2023
Tanggapan dari Graham pada tanggal 27 Apr 2023
Some comments would have help us more Regards Graham

4/10 Buruk

Lynette

Tidak Disukai: Fasilitas, kondisi & fasilitas properti
T00 noisy, no wifi.
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Graham pada tanggal 5 Apr 2023
Hi Lynette. We do try and be transparent and it is even noted in the Description of your Room that you do get some slight Traffic noise. Budget Rooms are our cheapest rooms for that reason. For those people reading this review I would suggest you up grade to at least a Queen room which is not right on the main road. Very confused No Wi Fi There is a large sign on your mirror in your room with details and passwords. So I assume you did not see that, or even contact Reception. Sorry for any inconvenience you experienced Kind Regards Graham

6/10 Cukup Baik

Mitchell J

Traveler bisnis
Tidak Disukai: Kebersihan
Property is Ok Outside is messy and lack maintenance on gardens and cleaning Inside the carpets are heavily Stained and sticky Tv Was useless as it had a big screen dint in it and was burry Signs everywhere telling how hard business is and save power etc - which to be honest I pay to stay I couldn’t care less to save a the motel a dollar -
Tanggapan dari Graham pada tanggal 5 Apr 2023
Yes like everyone else we are just surviving. We are happy to upgrade rooms, But that includes substantial price increases. Your comments like "I pay to stay" are somewhat interesting. Thus people like yourself want a bottom Budget price. That is why you chose us in the first place, and not a 4 or 5 star Motel,I have to say your review differs so much from the all others Kind Regards Graham

6/10 Cukup Baik

Annette

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
When leaving there was no lighting on the stairs very dangerous as it was dark and needs some security lighting
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Graham pada tanggal 8 Mar 2023
Thanks for your input We were not aware of that Kind Regards Graham

8/10 Bagus

anita

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was very clean and tidy. The communication was very good.
Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Graham pada tanggal 14 Feb 2023
Thanks So much for your input Kind Regards Graham

6/10 Cukup Baik

Terence

Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Graham pada tanggal 8 Mar 2023
Thanks

8/10 Bagus

VIKRAM SINGH

Bepergian bersama teman
Disukai: Staf & layanan
NA
Tanggapan dari Graham pada tanggal 14 Feb 2023
Thanks for your input Kind Regards Graham

6/10 Cukup Baik

Neil

Traveler bisnis
Sheets were clean, towels were clean, shower was good, tea and coffee provided. Older motel, requires an update, but that is reflected in the price. Suited my needs for the night.
Menginap 1 malam pada bulan November 2022
Tanggapan dari Graham pada tanggal 18 Nov 2022
Thanks for your input Yes we are upgrading as we go We price rooms accordingly so if you book a Budget room .That is what you get Regards Graham

10/10 Sangat Bagus

Ngatungane

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Love love it. Nice room so perfect fo my need.. Extra bed even better❤️❤️❤️
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Graham pada tanggal 9 Agu 2022
We are so pleased you are satisfied Kind Regards Graham

8/10 Bagus

Sharon

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great communication. Clean room. A little traffic noise but we expected that and it didn’t stop a great night’s sleep.
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Graham pada tanggal 4 Agu 2022
Thanks for your positive input Remember Budget Rooms are at front of building. this is why they are cheaper. Kind Regards Graham

2/10 Sangat Buruk

Lynette

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti
It was explained to us that the people in the room before us had smoked and the proprietor could not offer us another room. The cleaners tried to cover the smoke smell with some sort of very strong offensive cleaner. My husband ended up feeling very sick. We tried leaving the bathroom fan on, only it was too loud and couldnt sleep. The same for the airconditioner. My husband opened the door and window, only the traffic noise was too loud. In all we didnt get any sleep. We had to be up early the next day to attend my graduation at Monash. Overall, it was very dissappointing.
Menginap 1 malam pada bulan Maret 2022
Tanggapan dari Graham pada tanggal 5 Apr 2022
Yes Lynette, we agree with your comments, But you have not mentioned you were told on arrival and still decided to stay on book a second day which we discounted by 40% Also moving you from room 4 to room 1 an Upgrade Free of charge' Sorry for your experience But we did All that we could. Some smokers Do Not have respect for others Kind Regards Graham

8/10 Bagus

KM

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The room was neat and tidy. It was situated well for what we needed.
Menginap 2 malam pada bulan Desember 2021
Tanggapan dari Graham pada tanggal 29 Des 2021
We are pleased you are happy Have a Safe Great New Year Regards Graham

10/10 Sangat Bagus

Ray

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff where great thanks
Menginap 1 malam pada bulan Oktober 2021
Tanggapan dari Graham pada tanggal 16 Okt 2021
We really appreciate your input Kind regards Graham

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff
Menginap 7 malam pada bulan Agustus 2021
Tanggapan dari Graham pada tanggal 25 Agu 2021
We really appreciate your input Kind Regards Graham

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman, Traveler bisnis
It was good for the price.
Menginap 1 malam pada bulan Juni 2021
Tanggapan dari Graham pada tanggal 22 Jun 2021
Appreciate your input Older type motel , but clean and very reasonably priced. Kind Regards Graham

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Hosts where very good with communication. Thank you
Menginap 1 malam pada bulan Mei 2021
Tanggapan dari Graham pada tanggal 11 Mei 2021
Really appreciate your comments thanks Graham

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Did the job. Staff helpful and friendly. Location good. Place was clean and in good condition
Menginap 1 malam pada bulan April 2021
Tanggapan dari Graham pada tanggal 19 Apr 2021
It always amazes me that people give us good reviews , But stay Anonymous. Where as normally those who stay Anonymous normally are those who have an personal agenda and not prepared to put their name to it We really appreciate your input Kind Regards Graham

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
A basic room which was all I wanted. Nil contact with staff so cannot rate them.
Menginap 1 malam pada bulan Maret 2021
Tanggapan dari Graham pada tanggal 29 Mar 2021
We really appreciate your input Remember now we offer Rooms with Full Cooking facilities. Regards Graham

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It’s was neat tidy and very flexible and willing to help.
Menginap 1 malam pada bulan Maret 2021
Tanggapan dari Graham pada tanggal 16 Mar 2021
We really appreciate our genuine efforts are noticed Kind regards Graham

10/10 Sangat Bagus

Shannon, NSW

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location and the room was clean, comfortable and tidy with a microwave. They also provided the nice touch of providing a bowl, plate and cutlery. They also have laundry facilties on-site if needed.
Menginap 3 malam pada bulan Desember 2020
Tanggapan dari Graham pada tanggal 8 Jan 2021
Really appreciate your comments Shannon Kind Regards Graham

8/10 Bagus

SUE

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
lean and comfortable.
Nothing exceptional, but entirely satisfactory.
Menginap 1 malam pada bulan Juni 2020
Tanggapan dari Graham pada tanggal 19 Jun 2020
thanks for your input. Yes we try to balance cost versus over capitalising Kind Regards Graham

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was easy to book and quick response. Close to shops and the human.
Menginap 1 malam pada bulan Mei 2020
Tanggapan dari Graham pada tanggal 3 Jun 2020
Thanks so much for your positive input. Kind Regards Graham

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clean and comfortable
Was clean and comfortable. Went over for a hospital visit and was very convenient for this.
Menginap 2 malam pada bulan Maret 2020
Tanggapan dari Graham pada tanggal 19 Mar 2020
We are pleased that you were Happy. stay safe Kind Regards Graham

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was better than the norm for a basic price. Comfortable seats to work at night and plenty of room.
Menginap 1 malam pada bulan Februari 2020
Tanggapan dari Graham pada tanggal 26 Feb 2020
We appreciate your input, and that you were satisfied Kind Regards Graham

8/10 Bagus

Lim

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2020
Tanggapan dari Graham pada tanggal 14 Feb 2020
we really appreciate your comments as they re important to us Kind Regards Graham

2/10 Sangat Buruk

AG

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Grumpy old customer service/owner, he blatantly got angry for no reason. He said that many tenants complained for me having too many visitors, while I had only one visitor at that time. Two of my friends were waiting outside at their cars on the parking lot but he also picked on them. There should be policy explained to us upfront that no visitor allowed. Not recommended at all for family with kids.
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari Graham pada tanggal 4 Feb 2020
We make No Apologies about being Security conscious. Noise and too many visitors and strange cars with people lurking around is not a good look. The other residents who complained to us were obviously concerned, as they would not have called us. Yes, people who come here need to take others in to account,

8/10 Bagus

Traveler terverifikasi

Traveler bisnis, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Super Comfortable Beds, Portable fans in the rooms was great as well as heating and air con.
Menginap 3 malam pada bulan Januari 2020
Tanggapan dari Graham pada tanggal 26 Jan 2020
We are really happy that you were Happy. KInd Regards Graham

8/10 Bagus

Traveler terverifikasi

Menginap 2 malam pada bulan Januari 2020
Tanggapan dari Graham pada tanggal 17 Jan 2020
Thanks for your input Kind Regards Graham

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I'm almost satisfied.
Menginap 3 malam pada bulan Desember 2019
Tanggapan dari Graham pada tanggal 26 Jan 2020
We appreciate your input. KInd Regards Graham

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, kondisi & fasilitas properti
We stayed because it was nice and close to the hospital. It was nice and clean and had everying we needed
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Graham pada tanggal 23 Des 2019
We appreciate your input. Have a Happy & Safe Christmas/ New Year Kind Regards Graham

6/10 Cukup Baik

Catherine

Disukai: Kebersihan, kenyamanan kamar
Clean reasonably comfortable
Very basic but handy location for my needs. Very noisy traffic due to location. Was a bit disappointed they wanted me out by 8am for a truck driver to go in and knocked on my door prior to 8 am to make sure I was leaving then!
Menginap 2 malam pada bulan Desember 2019
Tanggapan dari Graham pada tanggal 19 Des 2019
Hi Catherine, As per many previous Reviews We keep telling people that our Cheapest Rooms ( Budget rooms) state clearly in their description that they are Upstairs and do get slight traffic noise. We generally recommend up grade to a Queen Room for $10 extra. We did ask you what time you were leaving a a general question. As we tell people to leave keys in their room on Table and close door behind them if they are leaving before Reception opens.. So yes we did take you t your word.when you said you would be gone by 8 am. It was well after that we said we had a truck driver looking for an early check in. We would do the same for you , and ask people the same if you requested n early check in. Many people have early flights and request early check ins. So we are very aware to choose our words when asking people what time they are vacating. We are sorry you have taken it in this manner. Kind Regards Graham

2/10 Sangat Buruk

Traveler terverifikasi

Menginap 1 malam pada bulan September 2019
Tanggapan dari Graham pada tanggal 3 Des 2019
Your review score is at the opposite end of the scale to that of most others We know why you were upset .But it would have been beneficial to others to share what your situation was. Kind Regards Graham

4/10 Buruk

Angie

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Carpets needs a good steam clean. Booked a room for $240 for 2 nights that had 2 beds, got a call from a gentleman who asked if he should move me into a room with one bed since I had booked as one person. I reluctantly agreed. The one bed room was going for $210 on the internet at the time of booking. I questioned the gentleman if I was going to get a refund of $60 and he said to speak to whomever I had booked with as he didn’t deal with me originally so I feel as if I was duped into taking the room that I hadn’t originally booked.
Menginap 2 malam pada bulan November 2019
Tanggapan dari Graham pada tanggal 25 Nov 2019
We are a bit confused. We queried if you needed room with two beds ,as you only said one person on your booking That is why we called you. You were quite happy and said yes no problem. your concern was the price difference. We explained to you we upgraded you to a room at the same price that was on the ground floor and way from traffic noise.Otherwise you would be upstairs and at the front of the building with Traffic noise.you chose not to take that.also you booked through Expedia/ Wotif. So you should have taken it up with them. So we are a bit of a loss. Thanks Graham Thanks Graham

10/10 Sangat Bagus

Rob, Sydney

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice place. Greeted and welcomed upon arrival by front desk. Very pleased.
Menginap 1 malam pada bulan November 2019
Tanggapan dari Graham pada tanggal 20 Nov 2019
Thanks Rob We really appreciate that you were satisfied. Kind Regards Graham

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Liked how close it was to everything that we wanted to go to
Menginap 1 malam pada bulan November 2019
Tanggapan dari Graham pada tanggal 10 Nov 2019
We are Happy That you were Happy. Kind Regards Graham