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Ulasan untuk Nightcap at Monash Hotel

3.5 out of 5
Nightcap at Monash Hotel
2077 Dandenong Road, Clayton, VIC

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 47 dari 94 ulasan" "
Penilaian 8 - Bagus. 36 dari 94 ulasan" "
Penilaian 6 - Cukup Baik. 3 dari 94 ulasan" "
Penilaian 4 - Buruk. 6 dari 94 ulasan" "
Penilaian 2 - Sangat Buruk. 2 dari 94 ulasan" "

9,0/10

Kebersihan

8,8/10

Staf & layanan

8,4/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Joseph

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent place to stay. Clean rooms and bathroom. Beautiful clean linen and towels. Clean fridge and coffee/tea making facilities.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Monash Hotel pada tanggal 21 Mei 2024
Hi joseph,Thank you for your reviewWe look forward to seeing you again soon!

10/10 Sangat Bagus

Graham

Disukai: Fasilitas
Nice
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Monash Hotel pada tanggal 26 Apr 2024
Hi GrahamThank you for your reviewWe look forward to seeing you again soon!

10/10 Sangat Bagus

Rokodausiga

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
The hotel was safe to stay and the services provided was just enought to go with. I loved the staff at the reception area, and the cleaners were professional.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Monash Hotel pada tanggal 18 Apr 2024
Hi RokodausigaThank you for your reviewWe look forward to seeing you again soon

4/10 Buruk

Andre

Traveler bisnis
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
The room itself was fine. The restaurant was closed for some unknown reasons. My room wasn’t cleaned on the fourth day and the location isn’t great. So not that good overall
Menginap 4 malam pada bulan Februari 2024

10/10 Sangat Bagus

Robyn

Menginap 1 malam pada bulan Februari 2024

6/10 Cukup Baik

Sandra

Traveler bisnis
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
it was said there will be WIFI, after calling service desk in receptions i got the passwords, logged in once, within 10 mts that went off, left with no wifi connection till I checked out, also i tried using iron full of dirt i had to clean it before ironing my cloth, no tooth paste or brush, but yes plenty of small bottles of shampoo and conditioner . .
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Lynette

Bepergian bersama hewan peliharaan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfectly located for my needs
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Monash Hotel pada tanggal 7 Des 2023
Hi Lynette,Thank you for your recent feedback.We hope to see you again soon!

8/10 Bagus

Kathy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan November 2023
Tanggapan dari Monash Hotel pada tanggal 9 Nov 2023
Hi Kathy,Thank you for your recent review. We hope to see you again soon!

8/10 Bagus

John, Albury

Really nice hotel with great staff and restaurants. Close to good shopping and freeway. Will definitely stay again.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Monash Hotel pada tanggal 5 Nov 2023
Hi JohnWe are glad you enjoyed your stay with us.We look forward to seeing you again soon!

10/10 Sangat Bagus

Suzie

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property is easy to locate, has helpful staff and very clean. It’s close to Monash Uni Clayton and easy parking.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Monash Hotel pada tanggal 19 Okt 2023
Hi Suzie,Thank you for your review.We look forward to seeing you next time!

10/10 Sangat Bagus

Andrew

Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Monash Hotel pada tanggal 5 Nov 2023
Hi AndrewWe are glad you enjoyed your stay with us.We look forward to seeing you again soon!

10/10 Sangat Bagus

Douglas

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great, very helpful and and competent staff.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Monash Hotel pada tanggal 15 Okt 2023
Hi Douglas,Thank you for the great review!We hope to see you again soon!

10/10 Sangat Bagus

Jaime

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely modern & clean room.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Monash Hotel pada tanggal 15 Okt 2023
Hi Jamie, Thank you for the great review!We hope to see you again soon!

8/10 Bagus

Lance

Disukai: Kondisi & fasilitas properti
After a rather frosty welcome and a surprise $100 room deposit sorry sir not cash, I found the room comfortable a the renovated bathrooms nice. The bed was very good. Bad point it was over a week before my room deposit was refunded,
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Monash Hotel pada tanggal 19 Okt 2023
Hi Lance,Thank you for your review.We look forward to seeing you next time

8/10 Bagus

Jessica

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The manager was very helpful after a long day for her. Was very impressed with her service and dedication even though she was struggling.
Menginap 1 malam pada bulan Agustus 2023

2/10 Sangat Buruk

Brian

Traveler bisnis
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Bed was terrible, curtains were ripped, only one staff member serving both the bar and kitchen. Food was lacking in both quality and quantity overall the only thing the Monash done well was charge!! Wouldn’t go back
Menginap 2 malam pada bulan Agustus 2023

4/10 Buruk

Erin

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Room was nice but very small. Obviously renovated recently. But pub with large pokie room out the front a bit of a strange combo.
Menginap 4 malam pada bulan Juli 2023

8/10 Bagus

Paul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juni 2023

8/10 Bagus

Alanna

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff are amazing, my meal was great and my room very clean. However, the noise from patrons in the outside smoking area, woke me at 1.30am and again at 4.30am and 6am 2 guys having a loud discussion. Was amazed at how many people were there at 7am, when I came in for a coffee.
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Bronny pada tanggal 4 Jun 2023
Thanks for your feedback Alanna. We will follow this up with our security company to ensure they are keeping external noise to a minimum.

10/10 Sangat Bagus

Lisa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
close to the Monash hospital,and well priced
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Bronny pada tanggal 26 Mei 2023
Thanks for the great feedback Lisa!

8/10 Bagus

Julius

Very good just meet the needs of stay
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Bronny pada tanggal 26 Mei 2023
We appreciate the great feedback Julius!

8/10 Bagus

Andrew

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Room was nice and clean staff were excellent. Just only downfall was the pokies open to 8am and hearing people all night in the beer garden and walking around past rooms
Menginap 2 malam pada bulan April 2023
Tanggapan dari Bronny pada tanggal 4 Mei 2023
Thanks for your valuable feedback Andrew. We will address the noise concerns with our security company to ensure the noise is kept to a minimum for future guests.

10/10 Sangat Bagus

Rose

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We stayed at this motel as we were attending a function at the hotel. The room was lovely - plenty of space, and of course, so convenient! Pretty noisy as it is situated on Dandenong Rd but the rooms are way back off the road, so not too much of an issue. Everything that you would expect.
Menginap 1 malam pada bulan April 2023
Tanggapan dari Bronny pada tanggal 4 Mei 2023
Thanks for the wonderful feedback Rose. We are so glad you enjoyed your stay with us. Looking forward to your next stay with us.

10/10 Sangat Bagus

Heather

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very convenient for the Monash hospital. Having a great dining room and amazing food was a fantastic bonus. The only downside was trying to locate the box to return the door key card, it's not visible enough being on the wall where it is, everyone's back is to it. It needs to be by the front door of reception.
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari Bronny pada tanggal 16 Mar 2023
Thankyou so much for your valuable feedback Heather. We will take this suggestion onboard and we look forward to seeing you again in the future!

8/10 Bagus

Wendy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Rooms were very clean. Bathrooms very dark and no hairdryers in the room. They are available from reception, but reception was closed when i needed it. Staff were very friendly and helpful.
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Bronny pada tanggal 3 Feb 2023
Thanks for your valuable feedback. We will take it all onboard to help us improve our service for the future.Kind RegardsThe team at Nightcap at Monash

6/10 Cukup Baik

Katrina

Disukai: Kebersihan, staf & layanan
Sounded like drag racing for aleast two hours out on the main road. Then there were people soundtlike gheu were having a party at 6.30 in the morning outside. I only got 3 hours sleep with all the noise outside
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Bronny pada tanggal 23 Jan 2023
Thankyou for your valuable feedback Katrina. We will investigate this further and liase with our security company to ensure more patrols of the external areas are being undertaken.Kind RegardsThe team at Nightcap at Monash

8/10 Bagus

Rattanak

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
They need bin
Tanggapan dari Bronny pada tanggal 5 Jan 2023
Thankyou for the feedback. We do have small bins in our rooms and bathrooms for our guests.

10/10 Sangat Bagus

NIVEDITA, Brisbane

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Served our purpose being close to Monash uni. Comfortable stay and priced reasonably. Friendly staff. Will definitely stay again.
Tanggapan dari Bron pada tanggal 21 Des 2022
So great to hear you enjoyed your stay with us! We look forward to seeing you again soon!

8/10 Bagus

Michael

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

8/10 Bagus

Jan Willem

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Ruime, schone kamers die recent zijn aangepakt. Zeer centraal gelegen tov uitvalswegen
Menginap 1 malam pada bulan September 2022
Tanggapan dari Bronny pada tanggal 6 Okt 2022
Thanks for the great feedback!

10/10 Sangat Bagus

Julie

Menginap 1 malam pada bulan September 2022

10/10 Sangat Bagus

Gordon

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Fantastic bathroom with a really good shower. Clean. And the staff are wonderful.
Menginap 1 malam pada bulan September 2022
Tanggapan dari Bronny pada tanggal 8 Sep 2022
Thanks for the great feedback Gordon!

8/10 Bagus

binod

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good location, easy access, quiet!
Menginap 3 malam pada bulan Agustus 2022
Tanggapan dari Bronny pada tanggal 25 Agu 2022
Thanks for the great review!

8/10 Bagus

Faye

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Had been renovated but very clean and comfortable. Great meal at hot
Menginap 1 malam pada bulan Agustus 2022
Tanggapan dari Bronny pada tanggal 11 Agu 2022
Thanks for your great feedback!

10/10 Sangat Bagus

Tania

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff - convenient location, easy parking, good food.
Menginap 1 malam pada bulan Juli 2022
Tanggapan dari Bronny pada tanggal 4 Jul 2022
Thanks for the great review Tania!

8/10 Bagus

Peta

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff were fantastic from moment we arrived. Room was good set up for family with 2 teenagers. Only down side was the noise coming from the Friday night drinkers at the pub and the drag racing on the main road.
Menginap 4 malam pada bulan Juni 2022
Tanggapan dari Bronny pada tanggal 20 Jun 2022
Hi Peta Thanks so much for leaving us with your great feedback!

10/10 Sangat Bagus

Gary, KILLARA

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Enjoyed our stay. Clean spacious room. Close to shops - Mtown. Easy to get meal at the hotel. Would stay again.
Menginap 2 malam pada bulan Mei 2022
Tanggapan dari Bronny pada tanggal 16 Mei 2022
Thanks for the fantastic feedback Gary! We are so pleased to hear you enjoyed your time with us!

4/10 Buruk

Peter

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
The room we were given was not what we reserved and it had not been cleaned from the previous occupants. We were given a "free" upgrade to a different room which was the type we originally reserved. Apart from that, all was OK.
Menginap 1 malam pada bulan Mei 2022
Tanggapan dari Bronny pada tanggal 8 Mei 2022
Hi Peter Thankyou for your email. We are unsure how your booking site booked the wrong room for you, but we are glad we were able to accommodate you and get you into a better and bigger room. Thankyou for taking the time to leave us with your valuable feedback.

10/10 Sangat Bagus

Michael

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was as expected. Comfortable and affordable
Menginap 1 malam pada bulan Mei 2022
Tanggapan dari Bronny pada tanggal 8 Mei 2022
Thanks for the great feedback Michael!

8/10 Bagus

Cheryle

Menginap 1 malam pada bulan April 2022

8/10 Bagus

Kelvin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan April 2022
Tanggapan dari Bronny pada tanggal 8 Mei 2022
Thanks for the great feedback Kelvin!

4/10 Buruk

Cameron

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Cars and bikes reved and did burn outs half the night. Rooms are not properly sound proofed. Locals talked and carried on right through till 6.00am in the car park. Hardly slept a wink.
Menginap 1 malam pada bulan April 2022
Tanggapan dari Bronny pada tanggal 18 Apr 2022
Thanks for your valuable feedback Cameron. We are disappointed to hear your stay with us was disrupted by external noise. We are currently looking into new ways to reduce noise reduction to avoid further disruption to our accommodation guests. We appreciate you choosing the Nightcap at Monash as your choice of accommodation venue and we do hope to see you again in the future. Kind Regards The team at Nightcap at Monash

10/10 Sangat Bagus

Kathleen

Menginap 4 malam pada bulan April 2022
Tanggapan dari Bronny pada tanggal 18 Apr 2022
Thanks for the great review Kathleen!

8/10 Bagus

JoAnn

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff were friendly over the phone when we were going to be late in. Could do with another sign as driving in the dark was hard to see as Nightcap Sign was interchangable with another sign so wasn't on the nightcap one when we drove past. Was looking for Nightcap not Monash Hotel, perhaps my fault. Room we were in was small but it was a studio, however lovely new crisp sheets and good fluffy towels. Room very tidy and clean, for our quick overnight stop it was very good for the price.
Menginap 1 malam pada bulan April 2022
Tanggapan dari Bronny pada tanggal 12 Apr 2022
Thankyou so much for taking the time to leave us with such amazing feedback JoAnn! We are so pleased we were able to accommodate you and that you enjoyed your stay with us. Kind Regards The team at Nightcap at Monash

10/10 Sangat Bagus

Charlene

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The online room service was a nice surprise as calling over the phone can be a little stressful for some people
Menginap 1 malam pada bulan April 2022
Tanggapan dari Bronny pada tanggal 11 Apr 2022
Thanks for taking the time to leave us with your amazing feedback Charlene! We are so glad you enjoyed your time here and took advantage of our room service option. We look forward to your next booking with us!

8/10 Bagus

Katrina

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas
Location was conveniently close to the event we attended the next day.
Menginap 1 malam pada bulan April 2022
Tanggapan dari Bronny pada tanggal 10 Apr 2022
Hi Katrina We appreciate you taking the time to leave us with your fantastic feedback! We are so happy you enjoyed your stay and the location. We look forward to your next booking with us!

4/10 Buruk

helen

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
This is motel not hotel
Menginap 1 malam pada bulan April 2022
Tanggapan dari Bronny pada tanggal 10 Apr 2022
Hi Helen Thankyou for leaving us with your feedback. I'm a little unsure as to why this difference is leaving you unsatisfied though. It is true that with only 21 rooms, we technically could be called a motel, however, compared to your standard motels, we have more facilities and amenities on offer like family friendly restaurant with large enclosed kids play area, irish bar, room service and gaming room. If you happen to have another booking with us in the future, we do encourage you to come and experience all these extra services we provide to make your stay more enjoyable.

8/10 Bagus

Suzie

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It is very clean, refurbished with a very comfy bed. The staff were really helpful and the meals we had at the hotel were tasty and generous servings. There isn’t a hairdryer in the room so bring your own if you need one.
Menginap 2 malam pada bulan Maret 2022
Tanggapan dari Bronny pada tanggal 4 Apr 2022
Thanks for taking the time to leave us with your valuable feedback Suzie! We are glad you enjoyed your stay with us. FYI, although we do not stock hairdryers in the rooms, we do have them available for our guests. If you stay with us again, just request one at reception and we will put one in your room.

10/10 Sangat Bagus

John, Albury

Menginap 1 malam pada bulan Maret 2022

10/10 Sangat Bagus

Bernard

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good access to bar and food and quiet recently rennovated accommodation
Menginap 1 malam pada bulan Februari 2022
Tanggapan dari Bronny pada tanggal 10 Feb 2022
Thankyou for taking the time to leave us with your great feedback!