Hello Carolyn,We apologize for any inconvenience you experienced with parking and dining options nearby. We appreciate your feedback and will share it with our team for future improvements. The hotel's location near the port is indeed convenient for many of our guests. Please do not hesitate to contact our management team for any further assistance.

Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our location and found the check-in process easy. It's great to know that our proximity to the cruise port and shuttle service were convenient for you. We look forward to welcoming you back on your next visit!

Thank you for your feedback. We apologize for the inconvenience you experienced with the elevator. We understand how frustrating long waits can be and are actively working to resolve this issue. Your comments are valuable to us, and we hope to have the opportunity to provide you with a better experience in the future.

Thank you so much for your wonderful review! We are thrilled to hear that you loved our property and enjoyed the convenient location, great view, and spacious room. It's fantastic that our staff could assist you whenever needed, and we're delighted that you had such an enjoyable stay. Your recommendation means a lot to us, and we hope to welcome you back soon!

Hello Francessca,We are thrilled to hear that you had a wonderful stay with us! Please don't hesitate to contact us if you have any further comments or suggestions. We look forward to hosting you again soon!

Thank you for your perfect 5/5 rating! We're absolutely delighted that you had such a positive experience with us. Your feedback is incredibly valuable, and we're thrilled that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future!

Hello Rhea,We are delighted to hear that you found our staff helpful and the property clean during your stay! We strive to provide a comfortable experience for all our guests and are pleased to know you enjoyed the location. Your positive feedback is truly appreciated.

Hello Gursimran,We appreciate your feedback and are glad you chose to stay with us. We will take your comments into consideration for future improvements. Thank you for sharing your experience with us.

Hello Teresa,We are delighted to hear that you had an enjoyable stay with us! We hope to welcome you back again soon for another wonderful experience at our hotel.

Hello MARISOL,Thank you for sharing your feedback with us, we value all guest perspectives to enhance our services. Should you wish to discuss your stay further, please contact our management team directly for assistance with your concerns. Your insights are appreciated for our continuous improvement.

Hello Madison,We're amped to hear that you enjoyed your stay with us and found our hotel charming. We hope to welcome you back in the future for another wonderful experience!

Hello Donald,We are delighted to hear that you found our prices reasonable. Should you have any other feedback or need assistance, please don't hesitate to reach out.

Hello christina,We appreciate your kind words about our helpful staff and are pleased they made your stay enjoyable. Our team strives to provide outstanding service to all our guests. Your feedback encourages us to maintain our high standards. Thank you for sharing your experience with us.

Hello Kristine,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again

Hello Luciah,We appreciate your feedback regarding the distance to the airport, and we value your time as a guest. If you have any concerns in the future, please don't hesitate to reach out to us directly.

Hello Joyce, We value your feedback and take safety concerns seriously. We suggest guests contact local authorities for detailed safety information in the area. Your safety is important to us, and we encourage guests to take necessary precautions when exploring the city.

Hello Lisa,We're delighted to hear you enjoyed your stay with us! If you have any further comments or suggestions, please feel free to get in touch with us directly. We look forward to welcoming you back soon!

Hello chantale,We appreciate your feedback regarding the proximity to the boat port.Your comments are valuable for our continuous improvement efforts.We look forward to welcoming you back in the future.

Hello Vivian, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

Hello AMALIA,We are delighted to hear that our staff made your stay easier by providing excellent service. Your positive feedback motivates us to continue delivering exceptional experiences. We look forward to welcoming you back next year for another memorable stay.

Hello Rosemarie,We're pleased to hear you enjoyed our hotel's convenient location. Thank you for sharing your feedback with us. Your experience is valuable for us to review and improve our services. We hope to welcome you back in the future for another enjoyable stay.

Hello Antonio,Nos complace saber que disfrutó de su estancia. Apreciamos sus comentarios y esperamos darle la bienvenida nuevamente en el futuro. ¡Gracias por elegir nuestro hotel para su alojamiento!

Hello Bhavani,We are thrilled to hear that you had a wonderful experience during your stay at our hotel! If you have any further feedback to share, please do not hesitate to reach out to us. We look forward to welcoming you back soon!

Hello Reynaldo,Nos complace saber que disfrutó de un trato excepcional durante su estancia. Agradecemos sus amables palabras y esperamos tener el honor de recibirle nuevamente en un futuro cercano.

Hello Aida,Agradecemos sus amables comentarios sobre la ubicación, habitación y el servicio del personal. Le recomendamos que se comunique directamente con la gerencia del hotel respecto a cualquier asunto pendiente, como la devolución del depósito de 250 dólares. ¡Esperamos darle la bienvenida nuevamente en el futuro!

Hello Kenisha,We're delighted to hear you enjoyed our clean facilities, pleasant scent, and convenient location near various attractions. Our team works hard to provide top-notch service. Thank you for sharing your positive feedback with us!

Hello Stacey,We are delighted you enjoyed the beauty of the hotel, as well as the comfortable beds and convenient location for your cruise. Your feedback regarding the elevator and breakfast is appreciated to ensure a high standard of service. Our team values your mention of the excellent transportation service. We look forward to welcoming you back for future stays as you cruise out of Miami.

Hello Pamela,We are pleased to hear that you found our hotel to be nice, quiet, and clean. Your feedback is valuable to us, and we appreciate you taking the time to share your experience.

Thank you for your perfect rating! We're thrilled to see you enjoyed your stay with us.We hope to welcome you back to our hotel soon. If you have any suggestions or additional feedback, please feel free to share.Best regards

We're glad to know you had a positive experience.If there's anything specific you feel we could improve or any additional feedback you'd like to share, we'd love to hear from you. Your input helps us enhance our services and provide an even better experience for our guests.We hope to welcome you back soon!

Thank you for taking the time to rate your stay with us. We appreciate your feedback and are sorry to see that your experience was not entirely satisfactory.If you have any specific concerns or suggestions for improvement, we would love to hear from you. Your input is invaluable in helping us enhance our services and ensure a better experience for our guests.We hope to have the opportunity to welcome you back and provide a stay that exceeds your expectations.Best regards

Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you enjoyed the spacious and clean room, the comfortable bed, and found our staff to be friendly and helpful. It's also great to know that you had a positive experience with our shuttle service and its professional driver.We sincerely apologize for the inconvenience caused by the elevator issues during your stay. Your comments regarding the elevator situation have been noted, and we are actively working to ensure all our elevators are fully operational to prevent such occurrences in the future.We are also sorry to hear about your experience in the surrounding area. Guest safety and comfort are our top priorities, and we understand how important it is for our guests to feel secure. We will be addressing your concerns with local authorities and considering additional measures to enhance the safety and security around our hotel.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Best regards

Hello Mr. Carlos We apologize for any confusion or inconvenience this may have caused but we always make sure that on the website shows the reservation don't include the parking We appreciate your comments and will use them to improve our services and communication. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad to hear that you found our location convenient.Regarding the additional service charges you encountered during check-in, we apologize for any confusion or inconvenience this may have caused. Our goal is to ensure complete transparency, and we typically include all relevant charges in the booking confirmation.Please feel free to reach out to our front desk team if you have any questions about these charges, and we will be happy to provide a detailed explanation. Your satisfaction is important to us, and we are here to assist you.Thank you again for your feedback. We hope to welcome you back in the future for a seamless stay.Warm regards!

Thank you so much for your wonderful review and the 5-star rating! We’re thrilled to hear that you enjoyed the view of the canal and had such a pleasant stay with us.We look forward to welcoming you back on your next visit. If there's anything we can do to make your future stays even more enjoyable, please don’t hesitate to let us know.

Thank you for your perfect rating! We're thrilled to see you enjoyed your stay with us.We hope to welcome you back to our hotel soon. If you have any suggestions or additional feedback, please feel free to share.Best regards

Thank you so much for your detailed feedback and the perfect 10/10 rating! We're delighted to hear that you had a beautiful stay and felt warmly welcomed by our staff.We apologize for any hiccups you experienced during your visit. Your comments are invaluable to us, and we would love to learn more about what went wrong so we can address these issues and ensure a flawless experience in the future.We hope to welcome you back soon for another wonderful stay.Best regards

Hello John,We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will use it to improve our services. For any future concerns, please do not hesitate to reach out to our management team directly. Thank you for bringing these matters to our attention.

Hello FUMIYO,We appreciate your feedback on our kind staff and comfortable accommodations. Should you decide to stay with us again, we look forward to providing you with another enjoyable experience.

Thank you for rating your recent stay with us! We appreciate your positive feedback.If there's any specific area where you think we could improve or if you have any suggestions, we'd love to hear from you. Your input helps us enhance our services to better serve you and future guests.We hope to welcome you back soon and provide an even better experience.

Thank you for rating your recent stay with us! We appreciate your positive feedback.If there's any specific area where you think we could improve or if you have any suggestions, we'd love to hear from you. Your input helps us enhance our services to better serve you and future guests.We hope to welcome you back soon and provide an even better experience.

Hello Pablo,We appreciate your feedback regarding breakfast, and we will take your comments into consideration for future improvements in our dining experience. Thank you for sharing your thoughts with us.

Hello Karen,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the elevator situation during your stay. Your comments have been noted for future improvements to ensure a smoother guest experience.

Thank you for sharing your experience with us. We are pleased to hear that you found the rooms clean and spacious, and that you enjoyed the comfort of our beds. However, we apologize for the challenges you faced regarding housekeeping and communication barriers.Your feedback about the difficulty in arranging housekeeping when your baby was napping is concerning, and we apologize for any inconvenience this caused. We will review our procedures to ensure that we can better accommodate such situations in the future.Regarding the language barrier with our staff, we sincerely apologize for any frustration this may have caused. We will provide additional training to ensure that our team members are equipped to assist guests who may not speak English fluently.We regret to hear about the issues you encountered with the Wi-Fi and the shower. Please know that we take these matters seriously, and we will work to address them promptly to enhance the overall guest experience.We understand your concerns about the parking fees and the surrounding area. We will take your feedback into consideration as we continue to evaluate and improve our services.Thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.