Lounge lobi

Ulasan untuk Comfort Suites Miami Airport North

2.5 out of 5
Comfort Suites Miami Airport North
657 Minola Dr, Miami Springs, FL

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 1004 dari 2214 ulasan" "
Penilaian 8 - Bagus. 601 dari 2214 ulasan" "
Penilaian 6 - Cukup Baik. 258 dari 2214 ulasan" "
Penilaian 4 - Buruk. 163 dari 2214 ulasan" "
Penilaian 2 - Sangat Buruk. 188 dari 2214 ulasan" "

8,0/10

Kebersihan

8,2/10

Staf & layanan

7,6/10

Fasilitas

7,8/10

Kondisi & fasilitas properti

7,8/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

Meta

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
If I have choice, I will not stay there again
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Amara, AROUCA

Menginap 1 malam pada bulan Mei 2024

4/10 Buruk

Justin

Bepergian bersama teman
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Our bedroom never got below 72-73°. Most lights didn’t work. Fan in bathroom didn’t work. We were dropped off by the shuttle at the incorrect hotel, were told that we could shuttle to our destination and then said there were no openings.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari A.C pada tanggal 27 Mei 2024
Thank you for your feedback. We are sorry for the problems you faced during your stay.Our hotel uses a power-saving system. If the key card is not in the slot, some outlets and lights won't work. We apologize if this was not explained to you.We do offer free shuttles to the cruise port, but they depend on availability. It seems the available times didn't fit your schedule, and we are sorry for any inconvenience this caused.Regarding the air conditioning, we know it can be hard to keep the room cool when it's 91 degrees outside in Miami. We will check on this to improve our guests' comfort.It's best to let us know about any issues while you are here so we can fix them right away.Thank you for your feedback. We hope to serve you better in the future.Sincerely,

2/10 Sangat Buruk

Adam

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Mattresses were brown and had holes, pillows had holes and one did not have a pillow case , but the roaches were an absolute dealbreaker. We left about 30 minutes after our arrival. Staff on hand had no authority to deal with it, but he did do what he could. Awful! Do not waste your money
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari S.G pada tanggal 27 Mei 2024
We are very sorry to hear about your experience. This is not the standard we strive to maintain. Please reach out to our Front Office Manager as soon as possible to discuss your concerns in detail. We want to address these issues and make things right.Thank you for bringing this to our attention.Sincerely,

10/10 Sangat Bagus

DIANA

Disukai: Staf & layanan
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Front Desk pada tanggal 27 Mei 2024
Thanks so much for the review.

10/10 Sangat Bagus

catherine

Customer service was great
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Front Desk pada tanggal 26 Mei 2024
Thanks so much for taking the time to leave a review!

6/10 Cukup Baik

Lovie

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
I didn't like that the front desk personnel didn't know about the sausage being pork, beef or turkey. (Breakfast)
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Front Desk pada tanggal 26 Mei 2024
We apologize for the confusion. Some of our staff members are new and still in training. I deeply regret any inconvenience this may have caused and will address this matter with them. Please note that our sausages are made of pork, but we do offer a turkey option upon request. We sincerely hope this will not deter you from choosing to stay with us in the future. Thank you for leaving a review.

4/10 Buruk

Stacey

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Shuttles from airport was literally impossible to get on… called 7 times to be picked up with no answer. Ended up getting a $20 Uber. Hotel was good condition but don’t expect to sleep later than 6am because the sun comes barreling in the windows & there is no room darkening shades/blinds. (See photo) We had a food delivery service knock 2 completely different times on our door when they were at the wrong room. One of those times was 2AM!!! Shady guy standing at our door banging and banging. My kids and I were freaked out! Tried calling front desk with no answer. Not sure I would stay here again before going on a cruise. I am being generous with 2 stars because one of the beds in our room had a huge gap in mattress where springs were blown out!!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari S.G pada tanggal 27 Mei 2024
Thank you for your detailed feedback. We deeply apologize for the issues you encountered during your stay.We are sorry to hear about the trouble you had with our airport shuttle service and the inconvenience of having to use an Uber. Additionally, we regret that the lack of room darkening shades affected your sleep and that food delivery disturbances caused further discomfort.Your safety and comfort are our top priorities. The incident with the food delivery service knocking at your door at 2 AM is unacceptable, and we will be addressing this issue promptly. We also apologize for the condition of the mattress in your room.Please reach out to our Front Office Manager as soon as possible so we can discuss your concerns in detail and take appropriate action to make things right.Thank you for bringing these matters to our attention. We hope to have the opportunity to serve you better in the future.Sincerely,

2/10 Sangat Buruk

Emma

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan Mei 2024

10/10 Sangat Bagus

Merlyn

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Close to the airport and good dinner options for late night dinner
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Front Desk pada tanggal 23 Mei 2024
Thanks for taking the time to leave a review!

6/10 Cukup Baik

Jeanne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This location & price were great for a night between flights. The room was in need of an update, cracked sink, old carpet, etc. but it met our needs & the staff was great.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Front Desk pada tanggal 23 Mei 2024
Thanks so much for taking the time to leave a review!we are sorry to hear about your recent experience, your feedback is invaluable to us, and we genuinely apologize for the inconveniences you encountered during your stay. If there is anything further we can do to address your concerns or assist you in any way, please do not hesitate to reach out to us directly

2/10 Sangat Buruk

OMAR

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Front Desk pada tanggal 23 Mei 2024
we are sorry to hear about your recent experience, your feedback is invaluable to us, and we genuinely apologize for the inconveniences you encountered during your stay. If there is anything further we can do to address your concerns or assist you in any way, please do not hesitate to reach out to us directly

10/10 Sangat Bagus

Craig

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Front desk pada tanggal 22 Mei 2024
Thanks so much for taking the time to leave a review-

4/10 Buruk

Cinthia

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
hotel antigo, carpete muito muito sujo. pelo valor, existem outras opções melhores.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Front Desk pada tanggal 23 Mei 2024
Lamentamos saber de sua experiência recente, seu feedback é inestimável para nós e pedimos desculpas genuinamente pelos inconvenientes que você encontrou durante sua estadia. Se houver mais alguma coisa que possamos fazer para resolver suas preocupações ou ajudá-lo de alguma forma, não hesite em entrar em contato conosco diretamente

10/10 Sangat Bagus

Lily

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was very friendly. The hotel was clean. Breakfast was okay--the hotel did not offer any gluten-free options. The lobby and dining area were very nice.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Front Desk pada tanggal 20 Mei 2024
Thanks for leaving a review. We hope you visit again soon.

8/10 Bagus

Melanie, Great Bend

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great place to stay. Close to the airport.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari front desk pada tanggal 19 Mei 2024
We are so happy that you enjoyed your stay!

10/10 Sangat Bagus

Rodolfo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Pleasant staff , with breakfast with out worries , and free transport to cruise port
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Front Desk pada tanggal 19 Mei 2024
We are so happy that you enjoyed your stay!

8/10 Bagus

David

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We choose this hotel for the airport pick up and drop off. The hotel and room were adequate for our 1 night there. The breakfast was a little lacking but they had my waffles so I was happy. There were not a ton of choices though. The airport pick up and drop off worked great so it was perfect for what we needed.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Front Desk pada tanggal 21 Mei 2024
Thanks for taking the time to leave a review!

4/10 Buruk

Gibson

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This Hotel is Outdated. The Room Curtains do not Close, T.V. Channels do not change, and Bath Water ONLY stays HOT!!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Front Desk pada tanggal 23 Mei 2024
we are sorry to hear about your recent experience, your feedback is invaluable to us, and we genuinely apologize for the inconveniences you encountered during your stay. If there is anything further we can do to address your concerns or assist you in any way, please do not hesitate to reach out to us directly

10/10 Sangat Bagus

Bruna

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari front desk pada tanggal 18 Mei 2024
thank you for the amazing review! we hope to see you again

10/10 Sangat Bagus

Corato

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent services
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari front desk pada tanggal 16 Mei 2024
thank you for the stellar review! we hope to see you again

10/10 Sangat Bagus

Telemi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
Stayed here for one night when we landed in Miami. Good hotel with standard amenities
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Front Desk pada tanggal 15 Mei 2024
Thanks so much for the review!

10/10 Sangat Bagus

Ashley

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I loved this hotel.. Everything was perfect for what we needed. The shuttle that was needed for the port for our cruise was 10/10. I will say though you need to know it’s first come first serve per the list availability after checking in. So I will say keep in mind it’s not a guarantee but if you’re arriving early you will be able to get on the list. Breakfast is amazing as they have a hot breakfast with waffles that were delicious. Definitely a great stay.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Front Desk pada tanggal 14 Mei 2024
Thank you so much for taking the time to leave us this 5 star review! We are thankful you choose Comfort Suites North!

8/10 Bagus

Xavier

Traveler bisnis
Disukai: Kebersihan, fasilitas
Pleasant stay
Menginap 1 malam pada bulan April 2024
Tanggapan dari Front Desk pada tanggal 14 Mei 2024
We are so happy you enjoyed your stay! Please visit us again!

10/10 Sangat Bagus

Debra A

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Shuttle services
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari front desk pada tanggal 19 Mei 2024
We are so happy that you enjoyed your stay!

10/10 Sangat Bagus

Debbi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Shuttle services to airport and cruises
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari front desk pada tanggal 19 Mei 2024
We are so happy that you enjoyed your stay!

10/10 Sangat Bagus

Dillard

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari front desk pada tanggal 12 Mei 2024
thank you for the amazing review!

10/10 Sangat Bagus

Marlene, SJ

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to rest after a travel to continue travel.
Tanggapan dari front desk pada tanggal 9 Mei 2024
thanks for the amazing review! we hope to see you again

6/10 Cukup Baik

Shahid, Mississauga

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The pull out bed was disgusting- it was ripped and stained w what i hope was chocolate milk? Kids and I arrived at 2 am and were too exhausted to ask for another room. Pillows were these weird half pillows. Uncomfortable to sleep on We didn’t use the pull out as we had to check out in a few hours.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari front desk pada tanggal 9 Mei 2024
we are sorry to hear about your recent experience, your feedback is invaluable to us, and we genuinely apologize for the inconveniences you encountered during your stay. If there is anything further we can do to address your concerns or assist you in any way, please do not hesitate to reach out to us directly

2/10 Sangat Buruk

Sonu H

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari front desk pada tanggal 10 Mei 2024
we are sorry to hear about your recent experience, your feedback is invaluable to us, and we genuinely apologize for the inconveniences you encountered during your stay. If there is anything further we can do to address your concerns or assist you in any way, please do not hesitate to reach out to us directly

8/10 Bagus

Lashanda

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Was very shock with the package fee that they dont tell you about.
Menginap 1 malam pada bulan April 2024
Tanggapan dari front desk agent pada tanggal 9 Mei 2024
we are sorry for any inconvenience that may cause. we called one week before your arrival date just as a heads-up since you had more than 3 packages delivered by then. and that way you could be prepared by the time you arrive at the property and pick them up. As always, if you have any concerns please feel free to contact us directly and we will be here to help you

6/10 Cukup Baik

Kelly, New milford

Bepergian bersama keluarga dan anak
Terrible el desayuno. Supuestamente es hasta las 10am y a las 9.30 ya todo recogido...terrible!
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Front Desk pada tanggal 7 Mei 2024
Apologies for any misunderstanding. It's possible you arrived during our restocking period, as breakfast is served daily until 10 AM. If you have any concerns, please feel free to contact the hotel directly. Thank you for choosing Comfort Suites North.

6/10 Cukup Baik

champ

Bepergian bersama keluarga dan anak
Sucio todo y apesta
Menginap 1 malam pada bulan April 2024
Tanggapan dari front desk pada tanggal 9 Mei 2024
we are sorry to hear about your recent experience, your feedback is invaluable to us, and we genuinely apologize for the inconveniences you encountered during your stay. If there is anything further we can do to address your concerns or assist you in any way, please do not hesitate to reach out to us directly

10/10 Sangat Bagus

Glenn

Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Front Desk pada tanggal 26 Mei 2024
Thanks so much for leaving a review.

10/10 Sangat Bagus

Marleny

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Me encantó el poco tiempo que estuve la limpieza estuvo muy buena
Menginap 2 malam pada bulan April 2024
Tanggapan dari front desk pada tanggal 5 Mei 2024
muchas gracias por compartir tu experiencia! esperamos verte de nuevo

10/10 Sangat Bagus

FRANCESCA

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice hotel for a one night stay
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Front Desk pada tanggal 4 Mei 2024
Thank you so much for the review.

6/10 Cukup Baik

Rhonna

Disukai: Staf & layanan, fasilitas
It was ok- nothing great- I’d say the biggest perk was shuttle to hotel and to port/ that definitely gave it a boost in rating
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari front desk agent pada tanggal 3 Mei 2024
we are sorry to hear about your recent experience, your feedback is invaluable to us, and we genuinely apologize for the inconveniences you encountered during your stay. If there is anything further we can do to address your concerns or assist you in any way, please do not hesitate to reach out to us directly.

10/10 Sangat Bagus

Melissa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari front desk pada tanggal 3 Mei 2024
thanks for the amazing review! we hope to see you soon

8/10 Bagus

Patrick, Key West

Menginap 1 malam pada bulan Mei 2024
Tanggapan dari front desk pada tanggal 3 Mei 2024
thanks for the amazing review! we hope to see you soon

10/10 Sangat Bagus

Deb

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very easy, friendly check in..zOn very busy street.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari front desk pada tanggal 2 Mei 2024
thanks for the amazing review! we hope to see you soon

4/10 Buruk

Liliana

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We found roaches in the room Dining options were very limited The transportation to and from the hotel to the airport was also limited even though it was included with the price of the room we had to take public transportation Will not stay there again
Menginap 1 malam pada bulan April 2024
Tanggapan dari front desk pada tanggal 2 Mei 2024
we are sorry to hear about your recent experience, your feedback is invaluable to us, and we genuinely apologize for the inconveniences you encountered during your stay. We will address this issue immediately. If there is anything further we can do to address your concerns or assist you in any way, please do not hesitate to reach out to us directly.

10/10 Sangat Bagus

Julio

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Limpieza y comodidad
Menginap 1 malam pada bulan April 2024
Tanggapan dari front desk pada tanggal 1 Mei 2024
gracias por el review! esperamos verte pronto

10/10 Sangat Bagus

Jennifer

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
We have stayed here twice and will again if needed. Free pickup from airport and free shuttle to cruise port. Breakfast is not great but adequate. Rooms are really nice. No real restaurants close but we Uber and have great choices. Staff is friendly and helpful.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Front Desk pada tanggal 30 Apr 2024
It sounds like you've found a reliable go-to spot for your travels! The convenience of the free airport pickup and shuttle to the cruise port must be a huge plus. It's good to hear that despite the breakfast not being stellar, it's still enough to fuel your adventures. And it's smart to utilize Uber for dining options – sometimes the best spots are just a ride away. Thanks for sharing your experience!

8/10 Bagus

José

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excelente relación precio-valor
Menginap 2 malam pada bulan April 2024
Tanggapan dari Fron Desk pada tanggal 29 Apr 2024
Thank you so much for the kind words!

10/10 Sangat Bagus

Krystel

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Check in was smooth. The hotel is clean Theh offer complimentary shuttle for airport pick up and cruise port transfer which all went seamless.
Menginap 1 malam pada bulan April 2024
Tanggapan dari front desk pada tanggal 28 Apr 2024
thanks for your amazing review! we hope to see you soon

10/10 Sangat Bagus

Colleen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari front desk pada tanggal 28 Apr 2024
thanks for your amazing review! we hope to see you again

10/10 Sangat Bagus

Sameul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very nice hotel. All around great experience!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Front Desk pada tanggal 27 Apr 2024
Thanks so much for leaving a review Hope to see you soon!

6/10 Cukup Baik

Tatalavega

Bepergian bersama keluarga
Disukai: Staf & layanan
There weren’t enough breakfast options and quantities for the quest.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Front Desk pada tanggal 28 Apr 2024
We apologize for any inconvenience caused by the breakfast options and quantities during your stay. Our kitchen staff diligently replenishes breakfast items to ensure a satisfactory experience for our guests. It's possible you encountered our team in the process of restocking. We strive for customer satisfaction and take into account the number of guests in the hotel to accurately gauge our provisions. Your feedback is valuable to us as we continuously aim to enhance our services. Thank you for bringing this to our attention.

10/10 Sangat Bagus

Neide

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice!!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Front desk pada tanggal 27 Apr 2024
Thanks so much for the rating!

10/10 Sangat Bagus

Marina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Exelente
Menginap 2 malam pada bulan April 2024
Tanggapan dari front desk pada tanggal 26 Apr 2024
gracias por tu excelente review! esperamos verte de nuevo