Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 592 dari 1001 ulasan" "
10 - Sangat Bagus
592
Penilaian 8 - Bagus. 301 dari 1001 ulasan" "
8 - Bagus
301
Penilaian 6 - Cukup Baik. 72 dari 1001 ulasan" "
6 - Cukup Baik
72
Penilaian 4 - Buruk. 22 dari 1001 ulasan" "
4 - Buruk
22
Penilaian 2 - Sangat Buruk. 14 dari 1001 ulasan" "
2 - Sangat Buruk
14
9,2/10
Kebersihan
9,0/10
Staf & layanan
8,8/10
Fasilitas
9,0/10
Kondisi & fasilitas properti
9,2/10
Ramah lingkungan
Ulasan
10/10 Sangat Bagus
Narzely
Bepergian dalam rombongan, Traveler bisnis
30 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The Staff is incredibly helpful and friendly, everything was great, the room was ready and clean
Narzely
Menginap 3 malam pada bulan April 2024
Tanggapan dari Guest Services pada tanggal 1 Mei 2024
Dear Narzely,Thank you for your positive review of Residence Inn Miami Aventura Mall! We are thrilled to hear that you found our associates incredibly helpful and friendly. Providing exceptional customer service is a top priority for us. We are delighted to hear that everything during your stay was great and that your room was ready and clean upon your arrival. Your comments are greatly appreciated, and we look forward to welcoming you back for another wonderful stay soon. Thank you for choosing our hotel and safe travels. Best regards, Guest Services
6/10 Cukup Baik
Beverly
Bepergian dalam rombongan
30 Apr 2024
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kebersihan
The kitchen appliances were greasy. Things looked clean but didn’t feel clean.
Beverly
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Services pada tanggal 30 Apr 2024
Dear Beverly, It was a pleasure to welcome you to the hotel and we thank you for the opportunity to serve you during your travels. We are grateful for your feedback regarding your recent stay and want to let you know that we are as disheartened as you to learn that your experience was less than exemplary. We take pride in providing inspired service with a commitment to quality to heighten the overall value of our guest experience. Therefore, we sincerely regret you experienced some discomfort during your time with us. We hope you'll allow us another opportunity in the future to change your impression into a memorable experience. Have a wonderful day and travel safely. Best regards, Guest Services
10/10 Sangat Bagus
Cynthia
27 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Cynthia
Menginap 3 malam pada bulan April 2024
Tanggapan dari Guest Services pada tanggal 28 Apr 2024
Dear Cynthia, Thank you so much for the opportunity to welcome you to our hotel. We are thrilled that you thoroughly enjoyed your time with us. Please visit us again whenever your travels bring you back to Miami. Have a wonderful day, and travel safely. Kind regards, Guest Services
10/10 Sangat Bagus
Bart
13 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent place, great suite, favorite attribute is the amazing breakfast included.
The morning coffee there is superior to what's given in the rooms too.
Very convenient oasis.
Bart
Menginap 9 malam pada bulan April 2024
Tanggapan dari Guest Services pada tanggal 14 Apr 2024
Dear Bart,Thank you for your glowing review of Residence Inn Miami Aventura Mall! We are delighted to hear that you found our place excellent and enjoyed your stay in the great suite. Your favorite attribute, the amazing breakfast included, is definitely a highlight for many of our guests. We take pride in serving superior morning coffee that surpasses what's provided in the rooms. It's wonderful to know that you found our hotel a convenient oasis during your visit. We look forward to welcoming you back for another fantastic stay!Kind regards, Guest Services
10/10 Sangat Bagus
Susana, Miami
9 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was a very nice hotel
Susana
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Guest Services pada tanggal 9 Apr 2024
Dear Susana,Thank you for choosing our hotel and for taking the time to share your experience with other guests. We are delighted that you perfectly enjoyed your time with us. We hope you'll visit us again whenever your travels bring you back our way. Have a wonderful week, and travel safely. Best regards, Guest Services
10/10 Sangat Bagus
Lori
6 Apr 2024
Lori
Menginap 2 malam pada bulan April 2024
Tanggapan dari Isabella pada tanggal 7 Apr 2024
Thank you so much for your feedback!We hope you choose to stay with us again when your travels bring you back to the area. Feel free to let me know if there is anything we can do to make your next stay a memorable one.
10/10 Sangat Bagus
AJIRO
24 Mar 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
AJIRO
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Guest Services pada tanggal 25 Mar 2024
Dear Ajiro,Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services
10/10 Sangat Bagus
GEORGE
Bepergian dalam rombongan
23 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
LOCATION
GEORGE
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Guest Services pada tanggal 23 Mar 2024
Dear George, Thank you for choosing our hotel for your visit to South Florida and for taking the time to share your experience. We are delighted you enjoyed your time with us and found our location ideal. We hope you'll visit us again whenever your travels bring you back our way. Best regards, Guest Services
6/10 Cukup Baik
Erika
Bepergian bersama keluarga
3 Mar 2024
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
No limpiaron la habitación
Erika
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Isabella pada tanggal 3 Mar 2024
Estimada Sra. Pastrana,Apreciamos mucho el tiempo que se tomo para compartir su experiencia en el Residence Inn, de igual modo, nos disculpamos por no cumplir sus expectativas referentes a la limpieza de habitación ya que la hacemos cada otro día y su reserva fue por dos días. Esperamos que en el futuro nos brinde otra oportunidad para demostrarle nuestro servicio memorable. Quedo a su disposición para mayor asistencia. Una vez más, gracias por elegirnos.Atentamente,Isabella GarciaSupervisora de OperacionesResidence Inn Aventura Mall7865281001igarcia@turnberry.com
10/10 Sangat Bagus
Bianca, Virginia Beach
Traveler bisnis
21 Feb 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The front desk staff were helpful and friendly during my stay and made me feel welcomed when I arrived.
Bianca
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Guest Services pada tanggal 22 Feb 2024
Dear Bianca, Thank you for selecting our hotel for your visit to South Florida. We want to tailor each guest's visit so they leave richer than when they arrived, and we are pleased to know how much you enjoyed your time with us! Our caring and devoted associates strive to anticipate the needs of our guests, and we will enjoy sharing your generous compliments with each of them. Your kind words are much appreciated, and we wish you all the best until we meet again! Have a wonderful day, and travel safely. Best regards, Guest Services
8/10 Bagus
ERICK
Bepergian bersama keluarga
14 Feb 2024
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Paquetería
Me entregaron un paquete por la mañana y no me lo entregaron. Sin preguntar lo devolvieron al courier el mismo día por la tarde. Ofrecieron enviarlo a mi país pero la molestia y atraso ya es inevitable .
Por lo demás es un hotel bien ubicado y las personas del área de servicio del desayuno son encantadores.
ERICK
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Front Desk pada tanggal 14 Feb 2024
Buenas tardes, Sr. ErickLamento su situacion con el paquete. Tomaremos en cuenta su comentario para mejorar.Gracias por tomarse el tiempo de escribirnos. Esperamos verlos nuevamente.
Tanggapan dari Guest Services pada tanggal 6 Feb 2024
Dear Delcio,Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services
10/10 Sangat Bagus
Ivonne
6 Jan 2024
Ivonne
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Guest Services pada tanggal 8 Jan 2024
Dear Ivonne,Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services
10/10 Sangat Bagus
Aylin, cary
Bepergian bersama keluarga
3 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Aylin
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Guest Services pada tanggal 8 Jan 2024
Dear Aylin,Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services
Tanggapan dari Guest Services pada tanggal 1 Feb 2024
Dear Geoffrey, Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services
Tanggapan dari Guest Services pada tanggal 29 Des 2023
Dear Fernanda,Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Have a wonderful new year, and travel safely. Best regards, Guest Services
10/10 Sangat Bagus
Lena
Bepergian dalam rombongan, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
27 Des 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean and very friendly walking distance to shopping and food all around a great stay if I’m in the area again will definitely be staying there again
Lena
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Guest Services pada tanggal 27 Des 2023
Dear Lena,Thank you for taking the time to share your feedback on your recent stay at Residence Inn Miami Aventura Mall. We greatly appreciate your kind words and positive review..We are delighted to hear that you found our hotel to be very clean and that our staff provided a friendly and welcoming atmosphere. Our team takes great pride in providing exceptional service to ensure our guests have a comfortable and enjoyable stay.We couldn't agree more with your statement about our convenient location. Being within walking distance to shopping and a variety of dining options truly adds to the overall experience of our guests. We are pleased to hear that you found this aspect of your stay to be excellent. We sincerely hope to have the pleasure of welcoming you back to Residence Inn Miami Aventura Mall in the future. Your satisfaction is our top priority, and we want to make sure your next visit is just as great as the previous one. Thank you once again for your review, and we look forward to hosting you again soon!Best regards, Guest Services
10/10 Sangat Bagus
Kevin
25 Des 2023
Kevin
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Guest Relations pada tanggal 26 Des 2023
Dear Kevin Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services
Tanggapan dari Guest Services pada tanggal 19 Des 2023
Dear Delico,Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services
10/10 Sangat Bagus
Pablo, San Antonio
Bepergian dalam rombongan, Traveler bisnis
19 Des 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great rooms! Felt right at home.
Pablo
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Front desk pada tanggal 19 Des 2023
Thank you so much for your feedback.We appreciate it.
Tanggapan dari Guest Services pada tanggal 19 Des 2023
Dear Valued Guest, Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services
10/10 Sangat Bagus
Monique
15 Des 2023
Disukai: Staf & layanan, kondisi & fasilitas properti
The lady at check in that Friday evening the 8th of December was phenomenal. She deserves a crown.
Monique
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Front desk pada tanggal 15 Des 2023
Thank you so much for let us know.We appreciate your feedback.
8/10 Bagus
Josef
11 Des 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Josef
Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Guest Services pada tanggal 12 Des 2023
Dear Josef,Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that you enjoyed your stay. We hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services
10/10 Sangat Bagus
Ye
10 Des 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Ye
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Guest Services pada tanggal 12 Des 2023
DearvYe,Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services
10/10 Sangat Bagus
Dariel
10 Des 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Dariel
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Guest Services pada tanggal 10 Des 2023
Dear Dariel Thank you for choosing our hotel for your visit to Miami and for taking the time to share your experience with other travelers. We are delighted to receive your top score and to learn that you perfectly enjoyed your time with us. We hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Kind regards, Guest Services
8/10 Bagus
Tatiana
9 Des 2023
Tatiana
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Guest Services pada tanggal 10 Des 2023
Dear Tatiana, Thank you for selecting our hotel for your visit to South Florida. We are pleased that you enjoyed your time with us and appreciated you taking the time to share your experience with other travelers. We hope you'll visit us again whenever your travels bring you back to Miami. Have a wonderful holiday season and travel safely. Best regards, Guest Services
Tanggapan dari Guest Services pada tanggal 9 Des 2023
Dear Livia,Thank you for being our guest and for taking the time to share your experience with other travelers. We are pleased you were satisfied with the majority of your stay, but we regret not meeting your expectations for a perfect experience. We hope to have another opportunity to show you our commitment to providing elevated, quality experiences. Have a wonderful day, and travel safely. Best regards Guest Services
10/10 Sangat Bagus
Bruno
7 Des 2023
Bruno
Menginap 8 malam pada bulan November 2023
Tanggapan dari Front Desk pada tanggal 8 Des 2023
Thank you for your feedback.It was a pleasure having you with us.
10/10 Sangat Bagus
Nassib
17 Nov 2023
Nassib
Menginap 7 malam pada bulan November 2023
Tanggapan dari Guest Services pada tanggal 18 Nov 2023
Dear Nassib,Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services
10/10 Sangat Bagus
louis
Bepergian bersama keluarga
7 Nov 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Perfect for after cruise shopping
louis
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Guest Services pada tanggal 7 Nov 2023
Dear Louis, Thank you for choosing our hotel for your visit to Miami. We are delighted to receive your top marks and to learn that you thoroughly enjoyed your time with us. We hope you'll visit us again whenever your travels bring you back our way. Best regards, Guest Services
10/10 Sangat Bagus
Monique
5 Nov 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything was great!
Monique
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Ruth Perez pada tanggal 5 Nov 2023
it was a great pleasure for us to have you as our guest and we would like to see you always. Thank you so much.
Tanggapan dari Guest Services pada tanggal 4 Nov 2023
Dear Susan, Thank you for selecting our hotel for your visit to South Florida. We are pleased that overall you enjoyed your time with us. We hope you'll visit us again whenever your travels bring you back to Miami. Best regards, Guest Services
Tanggapan dari Guest Services pada tanggal 2 Nov 2023
Dear Teresa,Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services
8/10 Bagus
William
Bepergian bersama keluarga
29 Okt 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Walking to mall, clean, good breakfast
William
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Front desk pada tanggal 29 Okt 2023
Thank you so much for feedback, we appreciate it.
8/10 Bagus
patricia
29 Okt 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Perfecta para shopping
patricia
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari Guest Services pada tanggal 30 Okt 2023
Dear Patricia, Thank you for choosing our hotel for your visit to Miami. We are pleased that you found our hotel ideal for exploring and shopping. We hope you'll visit us again whenever your travels bring you back this way.Best regards, Guest Services
Tanggapan dari Guest Services pada tanggal 28 Okt 2023
Dear Monica, Thank you for choosing our hotel and for taking the time to share your experience with other guests. We are delighted that you perfectly enjoyed your time with us. We hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day and travel safely. Best regards, Guest Services
10/10 Sangat Bagus
Debra
18 Okt 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Debra
Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari Guest Services pada tanggal 19 Okt 2023
Dear Debra,Thank you for selecting our hotel for your visit to Miami. We are thrilled to receive your top marks and to learn that you thoroughly enjoyed your time with us. We hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services
10/10 Sangat Bagus
ALEJANDRA
10 Okt 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
ALEJANDRA
Menginap 5 malam pada bulan Oktober 2023
Tanggapan dari Front Desk pada tanggal 11 Okt 2023
Thank you so much for your feedback, we really appreciate it.
8/10 Bagus
MANUEL
Bepergian dalam rombongan, Bepergian bersama keluarga
7 Okt 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
el sofá cama terrible, el colchón muy incomodo
MANUEL
Menginap 3 malam pada bulan September 2023
Tanggapan dari Guest Relations pada tanggal 7 Okt 2023
Dear Manuel, Thank you for being our guest and for taking the time to share your experience with other travelers. We are pleased you were satisfied with the majority of your stay, but we regret not meeting your expectations for a perfect experience. We are sorry to hear that the pull-out sofa sleeper was uncomfortable. We hope to have another opportunity to show you our commitment to providing elevated, quality experiences. Have a wonderful day, and travel safely. Best regards Guest Services
10/10 Sangat Bagus
Ana
Bepergian bersama keluarga
26 Sep 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Me encanta hospedarme en este hotel ! Es muy familiar y en espacial nos gusta la atención de la señora Ruth , gracias a ella es que mi familia y yo volvemos siempre !!
Solo como observación no tuve buena presión de agua en la ducha , me parece un poco costoso el valor del parking de resto todo me parece excelente!
Ana
Menginap 4 malam pada bulan September 2023
Tanggapan dari Guest Services pada tanggal 26 Sep 2023
Dear Ana,Thank you for your loyalty to our hotel and for taking the time to share your experience with other travelers. We are delighted that you perfectly enjoyed your time with us and Ruth's exemplary service made your stay even more memorable. We look forward to welcoming you back for many years to come. Have a wonderful day, and travel safely. Kind regards, Guest Services
I was impressed with the room decor. I've stayed at Residence Inn's at other times but none as nice as this one and, it's not only the room but the whole Inn appears to have been renovated. Congratulations, job well done and with service providers that were outstanding.
Traveler terverifikasi
Menginap 6 malam pada bulan September 2023
Tanggapan dari Guest Services pada tanggal 23 Sep 2023
Dear Valued Guest, Thank you for your lovely review of our hotel and our associates. We are delighted you enjoyed your pristine and comfortable rooms. Each of our guest rooms are designed to provide a seamlessly crafted experience and perfect stay in Miami. We are also happy to read your praises about our decor, and also the welcoming service you experienced from so many of our dedicated team members. Thank you once more for the kind recommendation. It was our pleasure serving you, and we look forward to seeing you again soon. Best regards, Guest Services
10/10 Sangat Bagus
Miguel Esteban Marbis, San Jose
Bepergian bersama keluarga
20 Sep 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great Hotel Overall
Miguel Esteban Marbis
Menginap 5 malam pada bulan September 2023
Tanggapan dari Guest Services pada tanggal 21 Sep 2023
Dear Miguel, Thank you for selecting our hotel for your visit to South Florida. We want to tailor each guest's visit so they leave richer than when they arrived, and we are pleased to know how much you enjoyed your time with us! We wish you all the best until we meet again! Have a wonderful day, and travel safely. Best regards, Guest Services
Tanggapan dari Guest Services pada tanggal 20 Sep 2023
Dear Lisa,What a wonderful way to start our day by your thoughtful comments. We are absolutely thrilled to learn that you thoroughly enjoyed your time with us and appreciated our hotel's attentive service and complimentary amenities. We hope you'll visit us again whenever your travels bring you back to Miami. Have a wonderful week, and travel safely. Kind regards, Guest Services
10/10 Sangat Bagus
Christina
17 Sep 2023
Christina
Menginap 2 malam pada bulan September 2023
Tanggapan dari Guest Services pada tanggal 7 Okt 2023
Dear Christina, It is important for our guests to feel relaxed and comfortable when staying with us, and we are happy to learn that you did. We look forward to many more visits with you. Until then, safe travels!Best regards, Guest Services
10/10 Sangat Bagus
Eliora Beja
Bepergian bersama keluarga dan anak
14 Sep 2023
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
This was our second stay at this property and we had a great experience.
Eliora Beja
Menginap 5 malam pada bulan September 2023
Tanggapan dari Guest Services pada tanggal 14 Sep 2023
Dear Eliora,Thank you for your loyalty to our hotel and for taking the time to share your experience with other travelers. We are delighted that you perfectly enjoyed your time with us in Miami and more importantly at our hotel. We hope you'll visit us for many years to come. Have a wonderful day, and travel safely. Best regards, Guest Services
10/10 Sangat Bagus
Rhonda
1 Sep 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff. Very accommodating, always willing to assist.
Rhonda
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Guest Services pada tanggal 1 Sep 2023
Dear Rhonda, Thank you for choosing our hotel and for taking the time to share your experience with other travelers. We work very hard to perfect the guest experience with inspiring, thoughtful service, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We are delighted to know you enjoyed your stay and we hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Best regards, Guest Services
10/10 Sangat Bagus
Jean Carlos
31 Agu 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Jean Carlos
Menginap 6 malam pada bulan Agustus 2023
Tanggapan dari Guest Services pada tanggal 1 Sep 2023
Dear Jean,Thank you for being our guest for your visit to South Florida. We work very hard to perfect the guest experience with inspiring, thoughtful service here at our hotel, and it genuinely brings a smile to our faces to learn that we exceeded your expectations. We hope you'll visit us again whenever your travels bring you back our way. Have a wonderful day, and travel safely. Kind regards, Guest Services
Tanggapan dari Front desk pada tanggal 31 Agu 2023
Thank you so much for your feedback. We really appreciate it.
6/10 Cukup Baik
GUSTAVO, Sebring
28 Agu 2023
Disukai: Staf & layanan
GUSTAVO
Tanggapan dari Guest Services pada tanggal 29 Agu 2023
Dear Gustavo, We take matters of service and quality experiences extremely seriously and pride ourselves on exceeding our guests expectations. Thank you for selecting our hotel for your visit. We are pleased you were satisfied with the majority of your stay, but we regret not meeting all your expectations. As your review does not provide comments, we would appreciate it if you could contact our hotel at your earliest convenience. We would welcome any further information that may help us improve any discomfort you may have experienced. We hope to have another opportunity to show you our commitment to providing elevated, quality experiences. Have a wonderful day, and travel safely. Best regards Guest Services