Dear Ümit, Thank you for sharing your experience. We're truly sorry for the issues with the WiFi and the condition of the rug in your room. Your comfort and satisfaction are top priorities, and it’s clear we missed the mark this time. We've taken immediate steps to address these concerns, including a thorough cleaning of the affected room and a review of our WiFi support procedures to ensure a more responsive and effective resolution in the future.Your feedback about our services being centered around the lobby has also been noted. We're committed to providing a cohesive and enjoyable experience across all aspects of our hotel, and we’ll use your insights to improve.We value your visit and hope to have the opportunity to welcome you back for a much better experience.

Hi Michele, We really appreciate your rating! Thank you for choosing Local House during your time in Miami. We can't wait to welcome you back!

Hi Jason, Thank you so much for sharing your positive experience with us! We're thrilled to hear that our location provided the quiet and comfortable stay you were looking for, just a block away from the hustle and bustle.It's wonderful to know that our staff's friendliness stood out to you and that the cleanliness of our rooms met your expectations. We take great pride in our team's dedication to providing exceptional service and ensuring our guests feel welcome and well cared for.We look forward to welcoming you back to Local House for another serene getaway. Please don't hesitate to reach out for any future visits; we're here to make your stay memorable.

Dear Jens, Thank you for taking the time to share your experience with us. We are delighted to hear that you found our accommodation on Ocean Drive to your liking, with its freshness and the enjoyable dining experience at our restaurant. It's great to know that you appreciated the quality of our food and enjoyed the rooftop pool.We understand your comments regarding the space around the sun loungers and the pricing. Miami is indeed a bustling city with a premium on space and experiences. We continually strive to balance quality and value to provide our guests with the best possible experience.We appreciate your feedback as it helps us improve and look forward to the opportunity to welcome you back in the future. Hopefully, we can exceed your expectations in every aspect of your next stay.

Dear Amex, thank you so much for the perfect rating! We're beyond happy we hit every mark for you during your stay. We hope to see you again!

Dear Shangwa, Thank you for taking the time to share your thoughts with us. I'm truly sorry to hear that your stay did not meet your expectations, especially concerning the condition of our property and the noise disturbances. Ensuring our guests enjoy a comfortable and relaxing environment is paramount, and it's evident we have areas to improve.We are grateful for your kind words about our front desk team; guest service is a cornerstone of our values, and I'm glad you experienced the warmth and assistance we strive for. Regarding your feedback on our property and accommodations, please know that we are in the process of planning updates and renovations to enhance our guest experience. Your comments are invaluable as they help us prioritize these improvements.I understand that the noise from the garage door significantly impacted your comfort. We are looking into immediate solutions to mitigate this issue and exploring longer-term renovations to ensure that all our guests can enjoy a peaceful stay.We appreciate your recognition of our prime location near the beach and hope that, in the future, you will give us another opportunity to provide you with a stay that not only meets but exceeds your expectations. Please reach out to me directly for any future visits; I would like to personally oversee your stay to ensure it is nothing short of exceptional.

Dear Alok, Thank you for sharing your experience with us. I deeply regret the inconvenience caused by the elevator issue and the disruption during your stay. Your comfort and safety are our utmost priorities, and it's clear we missed the mark this time.Please know we've taken your feedback to heart and are implementing measures to ensure our response to such incidents is swift and effective, including having senior staff available at all times.I would cherish the opportunity to discuss this further and make things right. Please feel free to contact me directly at your convenience. We hope to welcome you back, providing an experience that truly reflects our commitment to excellence in service.

Denver, we really appreciate your rating! We're glad you had an overall enjoyable stay. We hope to welcome you back soon.

James, Thank you so much for the review! Our team appreciates your positive feedback. We're glad you enjoyed your stay!

Changbong, We appreciate your rating! We're delighted your stay met your expectations. We hope to welcome you back!

Hello Federica,Thank you for taking the time to leave us a kind review! We hope to welcome you again soon.

Hello Sklyer,Thank you for the kind rating. We hope to see you again soon!

Hello Cornel,Thank you for the awesome rating!

Hello Ericka,Thank you for taking the time to provide us with some feedback. We are pleased to see you had an enjoyable stay along with having great encounters with Lara. We hope to see you again soon.

Hello Leah,Thank you for providing us with some feedback. We are thrilled to know you enjoyed your stay and the restaurant discount! We hope to see you again soon.

Hello Andrea,Thank you for writing us such a kind review. We are pleased to hear about how much you enjoyed our stay with us along with enjoying our location and restaurant. We hope to see you again very soon!

Hello Daniella,Thank you for leaving us a kind review. We are glad to hear you enjoyed your stay. In regard to the breakfast, we, unfortunately, do not offer complimentary breakfast but we do offer an option to purchase it along with honoring a discount for staying with us. We hope you think of us again the next time you visit Miami.

Hello Amy, Thank you for taking the time to leave us with such a kind review. We are pleased to hear how much you enjoyed your stay along with your kind encounters with staff. Welcome to the Local House family, we hope to see you again soon!

Hello Liv,We appreciate your feedback. We hope to see you again very soon!

Hello Maria,Thank you for your awesome rating and kind review! We truly appreciate it and hope to see you again very soon.

Hello Oliver,Thank you for taking the time to leave us such a kind review. We are please to hear about how much you enjoyed your stay. We hope to see you again soon.

Hello Yaw,Thank you for the kind review! We are thrilled to hear about how much you enjoyed your stay with us. We hope to see you again soon.

Hi Monica! Thank you for the awesome rating. We hope to see you again soon.

Hello Ambra, Thank you for taking the time to provide us with feedback. We first would like to apologize for the issues you encountered, yet we are pleased to know the issues you encountered were rectified as soon as possible. We do encourage all guests to bring any and everything to our attention as we take pride in providing the utmost satisfaction for all of our guests. It is great to hear you enjoyed the remainder of your stay and we hope to see you again soon!

Hello Charles! Thank you for the awesome rating. We hope to see you again very soon!

Hello Dan,Thank you for your feedback. We are pleased to hear about how much you enjoyed your stay at Local House. We are also happy to hear you took advantage of the restaurant on the first floor! We hope to see you again soon, welcome to the Local House family!

Hello Catherine,Thank you for the kind review. We are thrilled to hear you had a great stay! We hope to see you again soon.