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Reviews of Oakes Hotel Overlooking the Falls

3.5 out of 5
Oakes Hotel Overlooking the Falls
6546 Fallsview Blvd, Niagara Falls, ON

Reviews

6.8
Rating 10 - Excellent. 1396 out of 4716 reviews" "
Rating 8 - Good. 993 out of 4716 reviews" "
Rating 6 - Okay. 823 out of 4716 reviews" "
Rating 4 - Poor. 665 out of 4716 reviews" "
Rating 2 - Terrible. 839 out of 4716 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yanisel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2024

4/10 Poor

FEYDA, Lehigh

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
For the price I paid, was not worth it,very outdated. Didnt like it at all. That 2 starts hotel shouldn't cost more than 70.00 per night. The only good thing was the amazing view of Niagara Falls. The rest was garbage, parking was very expensive, our room was never refreshed, Maids didnt go to check on us, Bathroom was extremely small, never seen anything so small in my life. Not breakfast area to seat and eat comfortable...!!! The hotel doesn't offer food service. A motel 8 would've been a lot better.
Stayed 2 nights in May 2024

4/10 Poor

Besnik

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Not worth the money, it was okay
Stayed 3 nights in May 2024
Response from Management on 28 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

6/10 Okay

Justice

Disliked: Property conditions & facilities
Great view of the falls! Thats about all it has going for it. Room desperately needs a refresh. Room had a musty smell. Jetted bathtub didn't work. I wasn't going to use it anyway because of the brown goop on the jets. Tattered and torn bed skirts. Paint chipping of the walls. Yet they charge a $15 resort fee not included with the booking and parking was an additional $45. For the price I would not recommend this hotel. Sorry
Stayed 1 night in May 2024
Response from Management on 28 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 Excellent

MOHAMMED, West palm Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2024
Response from Management on 28 May 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 Good

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pros: This was a great location near Table Rock. The room was clean and beds were comfy. The view was beautiful. My kids loved the pool. Cons: The front desk staff (morning and evening shifts) were not able to answer questions about the neighborhood and there was no concierge.
Stayed 2 nights in May 2024
Response from Management on 28 May 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

2/10 Terrible

Priya, Bloomfield

Rude staff , misleading information
Stayed 1 night in May 2024
Response from Management on 28 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

4/10 Poor

Nancy, Bridgeport

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
It looks more like a motel that a hotel. I though I was stededing in a nice hotel because of the pictures they have; but when we got there it was like an old motel. Inaccurate description of the place.
Stayed 2 nights in May 2024
Response from Management on 27 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

8/10 Good

Gina, Medford

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing views of the falls!! We stayed on the 14th floor! Rooms could use an update, but they were clean.
Stayed 2 nights in May 2024
Response from Management on 27 May 2024
Thank you for taking the time to review our hotel. We do apologize for the inconveniences. We have shared your feedback with our team, we will work hard to improve the mentioned areas.

2/10 Terrible

Luis

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
First night stay, we could not sleep at all, due to a malfunction air conditioning, fallowing day spoke to a manager, understood the whole situation, gave us a upgraded room with a view to the falls. Was a pleasant night.
Stayed 2 nights in May 2024
Response from EM on 28 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

2/10 Terrible

Giuseppe

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
BUG INFESTED.......Booked two rooms for May 21 2024 and were assigned rooms 244 and 241. During the evening, a large insect was discovered one of the bed in room 241. Notified the front desk and they switch us to room 237. Later that evening around 2:30 am, a large centipede was discovered on the floor in between the beds. Instead of notifying the front desk, the guests for room 237 moved and stayed in room 244. During check out, we advised the front desk clerk and showed her the picture of the centipede for which she asked that we e-mail it to her and we did. We asked that we get credited for one room (241 or 237) and she refused. Instead she provided us with free breakfast vouchers. Not impressed to say the least. Will not be booking this hotel ever again.
Stayed 1 night in May 2024
Response from Management on 27 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay, the room was clean and tidy we had a great view of the falls.
Stayed 1 night in May 2024
Response from EM on 27 May 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

4/10 Poor

Bujar

Disliked: Cleanliness, property conditions & facilities
The food is bed and room was old
Stayed 1 night in May 2024
Response from Management on 27 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 Excellent

Mohammad, Sugar Land

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and great location.
Stayed 1 night in May 2024
Response from EM on 28 May 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 Excellent

Jagmeetk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Management on 27 May 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 Excellent

Ayrin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2024
Response from EM on 26 May 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

2/10 Terrible

Syed

Travelled with family
The place is not clean, floors smelled, coffee was terrible, shampoo was missing and staff didn’t bother when asked.
Stayed 2 nights in May 2024
Response from Management on 27 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

4/10 Poor

Neru

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room had stains on the lamp, the walls and the sink was dirty. There was hairs on the doors and the washroom and did not look like it was cleaned. There was no clock (which all hotels always have in the room). I used the iron and the iron stained my linen pants pink, the iron already had a burnt stain which ruined my pants! Elevator was really slow and room looked out style and the Tub. Was a HUGE disappointed. Wifi doesn’t work properly. Was not worth the money. Definitely would not recommend staying here. Did not even have coffee/tea machine in the room.
Stayed 1 night in May 2024
Response from EM on 26 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

2/10 Terrible

Divyansh

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Had no room For us, they changed the entire hotel also there was a 30 minute wait at the other hotel coz they rebooked us plus they charged me with more money. The wash basin in the washroom was not clogged. The jacuzzi was not working. Overall a bad experience
Stayed 1 night in May 2024
Response from EM on 26 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 Excellent

Vince Maxwell

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in May 2024
Response from EM on 26 May 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

2/10 Terrible

Kei

Disliked: Cleanliness
Response from Management on 27 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 Excellent

Jaswant

Stayed 1 night in May 2024
Response from Management on 27 May 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 Excellent

Basmatie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. We upgraded for view of the falls. It was a million dollar view. Well worth the price. The hotel room was clean and comfortable. Parking price was a little high
Stayed 1 night in May 2024
Response from Management on 25 May 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

4/10 Poor

Mukul

Travelled with family
Just one word poor service
Stayed 1 night in May 2024
Response from MM on 25 May 2024
Thank you for taking the time to review our hotel. We do apologize for the inconveniences. We have shared your feedback with our team, we will work hard to improve the mentioned areas.

10/10 Excellent

Darshan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from EM on 26 May 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

6/10 Okay

Brian

Stayed 1 night in May 2024
Response from Management on 25 May 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is overlooking the falls, it is a great location near the horseshoe falls, right at the incline railway to the table rock. Others have mentioned that this location needs upgrades, sure that means its a dated hotel in appearances, however this hotel if all the upgrades were completed your looking at upwards of 500 a night. The bellman was very knowledgeable and helpful, the maintenance staff were friendly. They were doing a repair to 1 elevator and it was down temporarily. All staff would say hello and remember their guests. I feel like this hotel gets a bad review because carpets are old and the tv's are small. Sorry if your coming to Niagara to watch tv.. find somewhere else to go... i will say the "observation floor" the lights should turn down at night so you can get good photos. Otherwise you get just the reflections of the lights of the hallway.
Stayed 2 nights in May 2024
Response from Management on 25 May 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 Excellent

Rodny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The view was awesome
Stayed 2 nights in May 2024
Response from Management on 25 May 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Amenities
It was a mediocre hotel
Stayed 1 night in May 2024
Response from EM on 24 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

6/10 Okay

Lauren

Travelled with family
The view from our 17th floor room was wonderful! However, The carpets were old and dated and looked very dirty throughout the whole hotel. They definitely need to be replaced. The pool area could have used some better cleanliness and upkeep. The beds were just okay and I’m so glad I brought my own pillow. The pillows seemed very used! Overall the room served its purpose. It wasn’t a bad stay but it was also nothing spectacular.
Stayed 1 night in May 2024
Response from EM on 24 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

6/10 Okay

rajesh

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very Noisy AC, Property condition & facilities , poor
Stayed 1 night in May 2024
Response from Management on 24 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Must say I saw some negative reviews that gave me pause, but our experience was fabulous! The room was very clean and comfy. Linens were fresh and quite nice! The view was absolutely stunning. Area is very clean and walkable. Parking was plentiful and easy. Lots of dining options. Can’t wait to visit again!
Stayed 3 nights in May 2024
Response from Management on 24 May 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 Good

Barbara

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024
Response from Management on 25 May 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

2/10 Terrible

Sukhdeep

Disliked: Cleanliness
Stayed 1 night in May 2024
Response from EM on 24 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

6/10 Okay

Kristoffer Ivan

Travelled with family and small children
Liked: Property conditions & facilities
Amazing view for a good price
Stayed 1 night in May 2024
Response from Management on 23 May 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

2/10 Terrible

Lavina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked an interior room, which I had no idea it was on the first floor. So they put me on the second floor and when I checked into my room I could not hang up my clothes as there was no rod in the closet. They obviously did not have any hangers to hang it on as there was no rod. I had to lay down all my clothes on the bed. When I called the front desk, they upgraded me to the eighth floor. The carpet was sticky, and there was a rip on the curtain. the bathtub faucet was dripping water even though I closed it properly. I stayed for two nights and I asked them to clean my room. When I got back to my room, all my dirty towels were on the ground in the bathroom and my bed was not made. My garbage was not collected as well. I went up to two different floors to get ice and they were out of ice. So I had to go up to a higher floor to get some ice. I will never stay in that hotel ever again. I come to Niagara at least twice a month, but this is the last time I will ever stay in your hotel.
Stayed 2 nights in May 2024
Response from Management on 23 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 Excellent

lei

Liked: Staff & service, amenities, property conditions & facilities
good
Stayed 1 night in May 2024
Response from Management on 23 May 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 Good

Yolanda

Travelled with family
Liked: Cleanliness
The room with the fallsview is awesome. Nice and clean.
Stayed 1 night in May 2024
Response from MM on 22 May 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

6/10 Okay

Susan

Travelled with family
It was just ok. Nothing stood out except that it was conveniently located.
Stayed 3 nights in May 2024
Response from EM on 22 May 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

4/10 Poor

Simao

Disliked: Cleanliness, staff & service, property conditions & facilities
Window was broken, view was parking instead of fall overview
Stayed 1 night in May 2024
Response from EM on 22 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 Excellent

Guoliang

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service
Stayed 1 night in May 2024
Response from EM on 22 May 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

2/10 Terrible

Derrick

Disliked: Cleanliness, property conditions & facilities
The room I was given wasn’t inside the main building. It was a motel. It’s such a terrible experience.
Stayed 1 night in May 2024
Response from Management on 21 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

4/10 Poor

Anthony

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hallways were dirty, extremely noisy room, toilet slow Parking lot dirty
Stayed 1 night in May 2024
Response from Management on 21 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

4/10 Poor

Mehadi

Travelled with family
They charged $200 / night but parking is not included. $50 for parking ?? Also. Washroom is tiny, they couldn’t even fit a sink in the washroom. Terrible !! But if give them some credit for falls.
Stayed 1 night in May 2024
Response from Management on 21 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

8/10 Good

Nawaz

Travelled with family
bathroom very small bath tub terrible
Stayed 1 night in May 2024
Response from Management on 21 May 2024
Thank you for taking the time to review our hotel. We do apologize for the inconveniences. We have shared your feedback with our team, we will work hard to improve the mentioned areas.

6/10 Okay

William

Disliked: Cleanliness
Stayed 4 nights in Apr 2024
Response from EM on 22 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

10/10 Excellent

SAMPREET

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Stay!
Stayed 1 night in May 2024
Response from Management on 21 May 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

8/10 Good

Radka

Liked: Cleanliness, staff & service
The hotel definitely needs some updating. Our tower room with two queen beds was simple, small bathroom with sink in the hallway, weird. Beds are ok, pillows tiny and sheets? I l mean either they need fitted sheets or proper size for the bed and duvet covers. Free coffee in the lobby, breakfast and dinner places close by. And of course the view was amazing. Parking $ 45 plus tax a night. Insane!!!!! For the price of the hotel they could really update it.
Stayed 1 night in May 2024
Response from EM on 21 May 2024
Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

8/10 Good

Noy, Fort Lauderdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to falls. Needs a bit updating.
Stayed 2 nights in May 2024
Response from EM on 21 May 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!

10/10 Excellent

Zubaida

Stayed 1 night in May 2024
Response from EM on 22 May 2024
Thank you for taking the time to review Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We will share your amazing review with the rest of our Team. We hope to see you again in the future!