Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 444 dari 1008 ulasan" "
10 - Sangat Bagus
444
Penilaian 8 - Bagus. 381 dari 1008 ulasan" "
8 - Bagus
381
Penilaian 6 - Cukup Baik. 144 dari 1008 ulasan" "
6 - Cukup Baik
144
Penilaian 4 - Buruk. 25 dari 1008 ulasan" "
4 - Buruk
25
Penilaian 2 - Sangat Buruk. 14 dari 1008 ulasan" "
2 - Sangat Buruk
14
8,8/10
Kebersihan
8,4/10
Staf & layanan
8,2/10
Fasilitas
8,4/10
Kondisi & fasilitas properti
8,4/10
Ramah lingkungan
Ulasan
8/10 Bagus
Kiyotaka
26 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Location was really good, check in and out process was simple and fast. Staff were really friendly too! But the mattress was quite thin. It doesnt seem too clean as well as there were stains on the towel and a stain at the corner of the bed sheet.
Gladys
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari 東横INN小田原駅東口 くちこみ担当 pada tanggal 22 Mei 2024
Thank you very much for staying at our hotel.We are very sorry that the fixtures and fittings in your room were dirty and caused you discomfort.We will remind our staff of your kind words and ensure that our guest rooms are always clean.We sincerely look forward to having you stay with us again if you have the opportunity.
10/10 Sangat Bagus
Takako
18 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Takako
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari 東横INN小田原駅東口 くちこみ担当 pada tanggal 21 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfecte ligging bij het station, uiterst vriendelijk personeel, redelijke grootte van de kamer, goed ontbijt is inbegrepen.
Guido
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari 東横INN小田原駅東口 くちこみ担当 pada tanggal 10 Mei 2024
This time, thank you for staying at our hotel from some hotels.We will continue to promote better service in the future.We sincerely look forward to your next visit.
8/10 Bagus
yukio
Bepergian bersama teman
8 Mei 2024
部屋も綺麗で居心地が良かった
yukio
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari 東横INN小田原駅東口 くちこみ担当 pada tanggal 10 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nobuo
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari 東横INN小田原駅東口 くちこみ担当 pada tanggal 8 Mei 2024
先日はご宿泊頂き誠にありがとうございました。
10/10 Sangat Bagus
Abdulla
Bepergian bersama keluarga
6 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent hotel with ideal location- two minutes walk from the train station. Great service, food, and eateries around. Worth the price.
Abdulla
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari 東横INN小田原駅東口 くちこみ担当 pada tanggal 7 Mei 2024
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .
10/10 Sangat Bagus
namiko
5 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tanggapan dari 東横INN小田原駅東口 くちこみ担当 pada tanggal 29 Apr 2024
この度は当ホテルをご利用いただき誠にありがとうございます。
8/10 Bagus
Helen
Bepergian bersama teman
27 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very convenient location. Close to train station.
Staff is very helpful and free breakfast is a bonus😍
Helen
Menginap 1 malam pada bulan April 2024
Tanggapan dari 東横INN小田原駅東口 くちこみ担当 pada tanggal 28 Apr 2024
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.
8/10 Bagus
Andrew
Bepergian bersama teman
25 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All good except the bed which was only a bit softer than the floor. Staff, location close to station & restaurants and breakfast all very good.
Andrew
Menginap 3 malam pada bulan April 2024
Tanggapan dari 東横INN小田原駅東口 くちこみ担当 pada tanggal 27 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location, a few minutes walk from the station. Staff are super helpful in spite of knowing little English. Will definitely stay here again.
Eleen
Menginap 1 malam pada bulan April 2024
Tanggapan dari 東横INN小田原駅東口 くちこみ担当 pada tanggal 20 Apr 2024
Thank you very much for staying at our hotel the other day.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .
10/10 Sangat Bagus
KINEO
18 Apr 2024
KINEO
Menginap 2 malam pada bulan April 2024
Tanggapan dari 東横INN小田原駅東口 くちこみ担当 pada tanggal 10 Mei 2024
この度は当ホテルをご利用いただきまして誠にありがとうございます。
8/10 Bagus
Erika
15 Apr 2024
Erika
Menginap 1 malam pada bulan April 2024
Tanggapan dari 東横INN小田原駅東口 くちこみ担当 pada tanggal 6 Mei 2024
It’s very convenient location. Just few minutes from Odawara Railway Station. Close to everything and love to visit historical Castle. The staff are very helpful. Thanks!
MITSUYO
Menginap 1 malam pada bulan April 2024
Tanggapan dari 東横INN小田原駅東口 くちこみ担当 pada tanggal 15 Apr 2024
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.
10/10 Sangat Bagus
Shawn
Bepergian bersama teman
10 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Quite near to the shopping areas and train station. Near to the bus stop to take to hakone too. No need to bring the luggage up on the ride for a day's visit. Free breakfast included too.
Shawn
Menginap 1 malam pada bulan April 2024
Tanggapan dari 東横INN小田原駅東口 くちこみ担当 pada tanggal 11 Apr 2024
Tanggapan dari 東横INN小田原駅東口 くちこみ担当 pada tanggal 1 Mei 2024
この度は当ホテルをご利用いただきまして誠にありがとうございます。またのご利用お待ちしております。
8/10 Bagus
Ngee
8 Apr 2024
Disukai: Kebersihan, kondisi & fasilitas properti
Overall, I would recommend this property. The only negative experience I had was that when I requested for an extra pillow, instead of the staff delivering it, I was asked to go to reception to get it there myself.
Ngee
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari 東横INN小田原駅東口 くちこみ担当 pada tanggal 10 Apr 2024
This time, thank you for staying at our hotel from some hotels.Regarding the rental of pillows, we apologize for the inconvenience, as the number of staff is limited.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.
10/10 Sangat Bagus
Tatad
Bepergian bersama keluarga
7 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Love the location. Short walk to station. Restaurants and Castle. Good options for exploration of hakone.
Tatad
Menginap 3 malam pada bulan April 2024
Tanggapan dari 東横INN小田原駅東口 くちこみ担当 pada tanggal 8 Apr 2024
This time, thank you for staying at our hotel from some hotels.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.
8/10 Bagus
HARUYO
6 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tanggapan dari 東横INN小田原駅東口 くちこみ担当 pada tanggal 8 Apr 2024
非常感謝你前幾天和我們在一起。我們將在未來繼續推廣更好的服務。我們真誠期待您的下次訪問。
8/10 Bagus
Keith
29 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Just a normal business hotel. The hotel is conveniently located near to the hotel with many options for food. It's easy to walk to the castle.
Keith
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari 東横INN小田原駅東口 くちこみ担当 pada tanggal 8 Apr 2024
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .
6/10 Cukup Baik
MIYUKI
28 Mar 2024
Disukai: Kebersihan
MIYUKI
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari 東横INN小田原駅東口 くちこみ担当 pada tanggal 8 Apr 2024
Requested staff for extra pillows..the staff provided us pillows with smoking smell for non smoking room. When we returned the smelly pillows, the staff said there were insufficient extra pillow for non smoking room and just gave us one.
The breakfast is great.
Sze Ki Paula
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari 東横INN小田原駅東口 くちこみ担当 pada tanggal 25 Mar 2024
Thank you very much for staying at our hotel the other day.We apologize that there were a lot of points that could not meet your expectations.