Kolam renang outdoor, dengan kursi berjemur

Ulasan untuk Best Western Plus Orlando Lake Buena Vista South Inn & Suites

2.5 out of 5

Ulasan

7,4

Bagus

Penilaian 10 - Sangat Bagus. 406 dari 1098 ulasan" "
Penilaian 8 - Bagus. 284 dari 1098 ulasan" "
Penilaian 6 - Cukup Baik. 190 dari 1098 ulasan" "
Penilaian 4 - Buruk. 105 dari 1098 ulasan" "
Penilaian 2 - Sangat Buruk. 113 dari 1098 ulasan" "

7,4/10

Kebersihan

8,0/10

Staf & layanan

7,4/10

Fasilitas

7,4/10

Kondisi & fasilitas properti

7,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

George

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place
Menginap 8 malam pada bulan Mei 2024
Tanggapan dari BWPLBV pada tanggal 15 Mei 2024
Thank you for your kind words! We're thrilled to hear that you enjoyed our location, breakfast, and the cleanliness of your room. We strive to provide a comfortable and pleasant experience for all our guests, and we're delighted to hear that we succeeded with your stay. We hope to welcome you back again soon!"

8/10 Bagus

Sukesh

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas
The rooms did not have enough lights. They only had two lights between a bedroom and living room. The room was very spacious and overall fairly good. Breakfast was workable. Need bigger dining area based on number of people that were staying. Staff was good and accommodating. Property was fairly clean.
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari BWPLBV pada tanggal 15 Mei 2024
"Thank you for taking the time to share your feedback with us. We appreciate your detailed review and are glad to hear that you found the room spacious and overall fairly good, and that you found our staff accommodating. We apologize for any inconvenience regarding the lighting and the dining area size. Your comments have been noted, and we will certainly take them into consideration for future improvements. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future."

10/10 Sangat Bagus

Katherine D

Bepergian bersama keluarga
Disukai: Fasilitas
Great location. The breakfast was good and the room was clean.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari BWPLBV pada tanggal 13 Mei 2024
"Thank you for your positive feedback! We're thrilled to hear you enjoyed our convenient location, delicious breakfast, and clean accommodations. We hope to welcome you back soon for another great stay!"

6/10 Cukup Baik

JASMIN

Bepergian bersama keluarga
Disukai: Kebersihan
Por el precio está ok
Menginap 4 malam pada bulan Februari 2024
Tanggapan dari BWPLBV pada tanggal 13 Mei 2024
Have a great night.

8/10 Bagus

Leonard

Disukai: Kebersihan, staf & layanan
Need some updates on the second floor in the hallways other than that a great place to stay
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari BWPLBV pada tanggal 9 Mei 2024
"Thank you for your valuable feedback! We're thrilled to hear you enjoyed your stay overall. We'll certainly take note of your suggestion regarding updates on the second floor hallways to further enhance your experience. We appreciate your support and hope to welcome you back soon!"

4/10 Buruk

Sarah

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The location was ideal.
Menginap 10 malam pada bulan April 2024
Tanggapan dari BWPLBV pada tanggal 9 Mei 2024
"We're delighted to hear that you found our location ideal! Thank you for taking the time to share your positive experience. We strive to provide a convenient and enjoyable stay for all our guests. We hope to have the pleasure of hosting you again in the future!"

8/10 Bagus

Nelson

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
None
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari BWPLBV pada tanggal 9 Mei 2024
Have a great night.

8/10 Bagus

Juan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 7 malam pada bulan April 2024
Tanggapan dari BWPLBV pada tanggal 9 Mei 2024
Have a great night.

10/10 Sangat Bagus

Justine

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tout etait parfait sauf l'ascenseur qui avait des troubles et les poubelles dans les airs communs qui n'étaient pas assez vidé souvent.
Menginap 5 malam pada bulan April 2024
Tanggapan dari BWPLBV pada tanggal 7 Mei 2024
"Thank you for your detailed feedback! We're delighted to hear that overall your experience was positive. We sincerely apologize for the inconvenience caused by the elevator issues and the oversight with the trash cans. Rest assured, we're actively addressing these concerns to ensure a seamless experience for all our guests. Your feedback helps us improve, and we hope to have the opportunity to welcome you back for an even better stay in the future."

10/10 Sangat Bagus

Danielle

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved our stay! Julian and the lady that checked us in, are the greatest!
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari BWPLBV pada tanggal 7 Mei 2024
"We're thrilled to hear that you loved your stay with us! Thank you for highlighting Julian and our check-in staff for their exceptional service – they'll be delighted to hear your kind words. We strive to create memorable experiences for all our guests, and we're delighted that we could exceed your expectations. We hope to welcome you back for another fantastic stay in the future!"

10/10 Sangat Bagus

Karem

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice room. Clean. Excellent staff
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari BWPLBV pada tanggal 7 Mei 2024
"Thank you for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed your stay and found our room clean and comfortable. It's fantastic to know that our staff provided excellent service during your visit. Your kind words will be shared with our team as encouragement to continue delivering exceptional experiences to our guests. We hope to have the opportunity to welcome you back for another pleasant stay soon!"

4/10 Buruk

Rastislav

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
No daily cleaning service , not even change the towels for 3 night stay. Everything you have to go to ask front desk .
Menginap 3 malam pada bulan April 2024
Tanggapan dari BWPLBV pada tanggal 6 Mei 2024
Thank you for your feedback. We apologize for any inconvenience caused during your stay. We strive to provide exceptional service, including daily cleaning and towel changes. Your comments have been noted, and we will work diligently to address these issues to enhance the experience for our guests in the future. We appreciate your valuable input and hope to have the opportunity to better serve you in the future."

6/10 Cukup Baik

c

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
We loved Julian at the front desk. We didn’t love that our room was not as clean as excepted
Menginap 5 malam pada bulan April 2024
Tanggapan dari BWPLBV pada tanggal 7 Mei 2024
"We're thrilled to hear that Julian provided excellent service during your stay! However, we're disappointed to learn that your room cleanliness fell short of expectations. Please accept our sincere apologies for this oversight. Rest assured, we'll address this with our housekeeping team to ensure that all rooms meet our high standards of cleanliness. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back for a more seamless experience in the future."

6/10 Cukup Baik

Oscar

Traveler bisnis
Disukai: Staf & layanan
Lots of noise from the neighbors upstairs
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari BWPLBV pada tanggal 7 Mei 2024
We're sorry to hear about the disturbance caused by noise from neighboring guests. Our team takes noise complaints seriously, and we'll address this matter promptly to ensure a peaceful environment for all our guests. Thank you for bringing this to our attention, and we appreciate your understanding. Please don't hesitate to reach out if there's anything else we can assist you with during your stay."

8/10 Bagus

Colleen, Oakville

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Quiet property with a nice pool in the sunshine. Clean overall. The breakfast was fine with many hot and cold buffet items. My only disappointment is that the rooms are only cleaned every three days. Otherwise, a quiet, comfortable stay.
Menginap 3 malam pada bulan April 2024
Tanggapan dari BWPLBV pada tanggal 3 Mei 2024
We're glad you had an overall enjoyable experience and found our property to be quiet and comfortable. We hope to have the pleasure of welcoming you back for another relaxing stay in the future!

10/10 Sangat Bagus

Davina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 6 malam pada bulan April 2024
Tanggapan dari BWPLBV pada tanggal 3 Mei 2024
We hope to have the pleasure of welcoming you back any sooner in the future!

6/10 Cukup Baik

Florentino

Bepergian bersama keluarga
1.they don't clean the room when you are there and only when you leave the hotel 2. I made a reservation with Expedia and paid a price and when I left they charged me more than what I paid on Expedia I still haven't paid the deposit but the rest was good
Menginap 3 malam pada bulan April 2024
Tanggapan dari BWPLBV pada tanggal 29 Apr 2024
Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you encountered during your recent stay.

8/10 Bagus

Brianna

Bepergian bersama keluarga
Clean exteriors
Menginap 3 malam pada bulan April 2024
Tanggapan dari BWPLBV pada tanggal 29 Apr 2024
Thank you for sharing your feedback with us regarding the cleanliness of our exteriors. We appreciate your observation and are committed to maintaining a pristine environment for our guests. Your comments will be shared with our team to ensure consistent upkeep.We look forward to welcoming you back for an even more enjoyable experience.

4/10 Buruk

LeighAnn

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas
Roaches in bathtub
Menginap 1 malam pada bulan April 2024
Tanggapan dari BWP pada tanggal 27 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me directly at 414.Sincerely,10409 PropertyNickBest Western Plus Orlando Lake Buena Vista South Inn & Suites

10/10 Sangat Bagus

Randall

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Muy bonito el hotel ! Solo que no hacen limpieza diaria en la habitación , hay que bajar por las toallas a la recepción y cualquier cosa hay que bajar a pedirla debido a que no hay limpieza diaria! El servicio y actitud del personal muy bueno ellos solo siguen indicaciones !! El desayuno muy bueno !!
Menginap 4 malam pada bulan April 2024
Tanggapan dari BWPLBV pada tanggal 27 Apr 2024
Gracias!

10/10 Sangat Bagus

Vladimir

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good
Menginap 4 malam pada bulan April 2024
Tanggapan dari BWPLBV pada tanggal 27 Apr 2024
Thank you, we hope to see you again!

10/10 Sangat Bagus

Daviana

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excelente todo
Menginap 1 malam pada bulan April 2024
Tanggapan dari BWPLBV pada tanggal 27 Apr 2024
Gracias!

8/10 Bagus

Dorothy

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Easy access to restaurant options! Minor difficulties we encountered: non-functioning ice machine on our floor; broken shower diverter in roll-in shower, together with hand-held showerhead that was very difficult to manage (too heavy, no shut-off).
Menginap 1 malam pada bulan April 2024
Tanggapan dari BWPLBV pada tanggal 23 Apr 2024
We're pleased to hear that you found our location convenient for accessing restaurant options. However, we're genuinely sorry to learn about the inconveniences you encountered during your stay, including the non-functioning ice machine and the issues with the shower in your room.

10/10 Sangat Bagus

Anibal

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
El servicio a la habitación tiene condiciones de más de 4 noches primera ves que me sucede
Menginap 2 malam pada bulan April 2024
Tanggapan dari BWPLBV pada tanggal 23 Apr 2024
Your feedback is crucial in helping us provide a better experience for all our guests.

8/10 Bagus

Francisco

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan
Great stay. We stayed there for one night, breakfast in the morning. Cleanly and friendly greeter.
Menginap 1 malam pada bulan April 2024
Tanggapan dari BWPLBV pada tanggal 23 Apr 2024
Your kind words serve as a great motivation for our team, and we truly appreciate your recognition of their efforts.

10/10 Sangat Bagus

Donald Pacheco, Guayabos de Curridabat

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Todo excelente como siempre!!!
Menginap 2 malam pada bulan April 2024
Tanggapan dari BWPLBV pada tanggal 23 Apr 2024
Thank you for choosing to stay with us and for taking the time to share your experience! We're delighted to hear that you had a great stay and enjoyed our breakfast offerings.

8/10 Bagus

Anna Jane

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great value hotel. We enjoyed the swimming pool and hot tub. The breakfast has hot food as well as cereal and muffins. The bed was comfy and i got a good nights sleep. Bathroom was clean. Hotel is close to shops and restaurants.
Menginap 7 malam pada bulan April 2024
Tanggapan dari BWPLBV pada tanggal 23 Apr 2024
We're also pleased to hear that you found our bathroom clean and our location convenient for accessing nearby shops and restaurants. Providing a clean and comfortable environment, as well as easy access to amenities, is always our goal.

8/10 Bagus

Héctor, Raleigh

Disukai: Kebersihan, kondisi & fasilitas properti
The property was good the most but the only inconvenience was we spent four days at the property and never received room service -Housekeeping.
Menginap 4 malam pada bulan April 2024
Tanggapan dari BWPLBV pada tanggal 21 Apr 2024
Thank you, we hope to see you again.

6/10 Cukup Baik

ROY

Menginap 6 malam pada bulan April 2024
Tanggapan dari BWPLBV pada tanggal 13 Mei 2024
Have a great night.

10/10 Sangat Bagus

imran

Menginap 4 malam pada bulan April 2024
Tanggapan dari BWPLBV pada tanggal 9 Mei 2024
Have a great night.

10/10 Sangat Bagus

Camelo

Menginap 2 malam pada bulan April 2024
Tanggapan dari BWPLBV pada tanggal 9 Mei 2024
Have a great night.

8/10 Bagus

Edith, Jersey City

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari BWPLBV pada tanggal 21 Apr 2024
Thank you, we hope to see you again.

10/10 Sangat Bagus

Karen, East Hartford

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Was pretty awesome end it up back til the 20th because magic key did us so wrong to even try to get a room there
Menginap 5 malam pada bulan April 2024
Tanggapan dari BWPLBV pada tanggal 21 Apr 2024
Thank you, we hope to see you again.

8/10 Bagus

David

Menginap 2 malam pada bulan April 2024
Tanggapan dari BWPLBV pada tanggal 9 Mei 2024
Have a great night.

6/10 Cukup Baik

LAUREN

Menginap 3 malam pada bulan April 2024
Tanggapan dari BWPLBV pada tanggal 7 Mei 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Sangat Bagus

Alexis

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The stuff was very friendly, especially Julio. He was very attentive. I would definitely stay here again.
Menginap 4 malam pada bulan April 2024
Tanggapan dari BWPLBV pada tanggal 18 Apr 2024
Thank you so much for your kind words! We're thrilled to hear that Julio's attentive service made a positive impact on your stay. Providing exceptional hospitality is what we strive for, and we're delighted to know that you felt welcomed and well taken care of during your time with us.We would be honored to welcome you back for another stay in the future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to reach out.Warm regards,

6/10 Cukup Baik

Christopher

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
Don’t look under the bed
Menginap 3 malam pada bulan April 2024
Tanggapan dari bwp pada tanggal 18 Apr 2024
Thank you for bringing this matter to our attention. We take all feedback seriously, and we're concerned to hear about your experience.We apologize for any discomfort or inconvenience caused during your stay. Our housekeeping team has been notified, and we will thoroughly inspect and address any issues regarding cleanliness and room maintenance, including under the beds.If there are any specific details you would like to share with us or if there's anything else we can do to assist you, please don't hesitate to reach out to us directly at 407-997-1700.We appreciate your feedback and hope to have the opportunity to make things right and regain your trust.Warm regards,

2/10 Sangat Buruk

Kimberlee

Bepergian dalam rombongan, Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
One elevator for the entire hotel is not enough, always waiting or people rudely crammingbin with no rokm just to not have to wait. Room was dirty, closet door was broken and handle fell on 2 year old daughter. Staff was extremely rude during check out because we tried to say somethjng about tbe elevator and closet door. Worst experience ever and would never recommend.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari BWP pada tanggal 18 Apr 2024
We're sincerely sorry to hear about your disappointing experience during your recent stay with us. Please accept our deepest apologies for any inconvenience caused by the issues you encountered, especially regarding the elevator, cleanliness, and the incident with the closet door.The comfort and safety of our guests are our utmost priorities, and it's deeply concerning to learn that we fell short of meeting your expectations in these areas. Rest assured, we take your feedback seriously, and we have already begun addressing the issues raised with our team to prevent such incidents from occurring in the future.Regarding the elevator situation, we understand the frustration of waiting and overcrowding, and we are actively exploring solutions to improve the situation. Additionally, we apologize for the condition of your room and the inconvenience caused by the broken closet door. This is certainly not the level of service we strive to provide.As for your experience during check-out, we're truly sorry for any rudeness you encountered from our staff. This is not indicative of the high standard of customer service we aim to deliver, and we will address this matter internally to ensure it does not happen again.We genuinely appreciate your feedback as it helps us identify areas for improvement. We understand if you may be hesitant to return, but we would welcome the opportunity to make amends and regain your trust. If you would be willing to discuss your experience further, please don't hesitate to reach out to us directly at [contact information].Once again, we apologize for the inconvenience and disappointment you experienced. We hope to have the chance to restore your faith in our hotel.Warm regards,

4/10 Buruk

Mikala

Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Pool heater and hot tub were broken upon stay kids had nothing to do half the hames in game room were not working
Menginap 3 malam pada bulan April 2024
Tanggapan dari BWPLBV pada tanggal 14 Apr 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Cukup Baik

Tammy

Hot tub not working, fee charged after checked out but not explained well.
Menginap 2 malam pada bulan April 2024
Tanggapan dari BWPLBV pada tanggal 14 Apr 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Sangat Bagus

Elijah

Menginap 4 malam pada bulan Maret 2024
Tanggapan dari BWPLBV pada tanggal 14 Apr 2024
We hope to see you again!

4/10 Buruk

Hattie

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The hotel rooms smell like mold. Handles in the bathroom were loose. Stains on carpet and comforters.
Menginap 2 malam pada bulan April 2024
Tanggapan dari BWPLBV pada tanggal 13 Apr 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Sangat Bagus

Virginia, Tehachapi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Privacy, breakfast, pool, hot tub
Menginap 3 malam pada bulan April 2024
Tanggapan dari BWPLBV pada tanggal 18 Apr 2024
Thank you for taking the time to leave feedback about your recent stay. We value your input and would love to hear more about your experience with privacy, breakfast, our pool, and hot tub. Your satisfaction is our top priority, and we're here to address any concerns or suggestions you may have.Please feel free to reach out to us directly with more details so we can better understand and improve upon your experience. We look forward to the opportunity to make your next stay even more enjoyable.Warm regards,

8/10 Bagus

Lawanda

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Enjoy my stay
Menginap 3 malam pada bulan April 2024
Tanggapan dari BWPLBV pada tanggal 13 Apr 2024
Thank you for staying with us, we hope to see you again!

10/10 Sangat Bagus

Angela Maria

Disukai: Kondisi & fasilitas properti
Nice
Menginap 2 malam pada bulan April 2024
Tanggapan dari BWPLBV pada tanggal 13 Apr 2024
Thank you for staying with us, we hope to see you again!

10/10 Sangat Bagus

Francisco

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good hotel
Menginap 1 malam pada bulan April 2024
Tanggapan dari BWPLBV pada tanggal 13 Apr 2024
Thank you for staying with us, we hope to see you again!

2/10 Sangat Buruk

James Eric Collado

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Cigarette butts and homeless walking around the hotel, sink slow drain. Crooked tv stand, missing hair blower, had to ask the front desk for it. The walls are not insulated properly I can hear everything next door. Breakfast buffet was terrible. Pool Rules and regulations don't apply, people still bring food a drink [alcohol] . Worst hotel I have ever been in. Not recommended
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari BWPLBV pada tanggal 7 Apr 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 Buruk

Jodi L

Bepergian bersama keluarga
The room smells musty we switched to another room that one a little better, but not much. The walls are absolutely paper thin! You can hear the person next to you snoring, baby crying thru the night. I would not stay again. It's definitely a lower end hotel.
Menginap 4 malam pada bulan April 2024
Tanggapan dari BWPLBV pada tanggal 7 Apr 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Bagus

Melissa

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The staff was very nice. We had a plumbing issue in our room so they had to move us, but they did not reach out to let me know since we were gone from the room all day. We got back late to the hotel one night to find our toilet still not working. We went to bed thinking they didn’t come to fix it but it turns out they were just waiting for me to come back to the front desk. A phone call to let me know they couldn’t fix the issue so they had to move us would have been nice. Our room was very clean but the hallways looked very dirty with stained carpeting and some weird smells.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari BWPLBV pada tanggal 7 Apr 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Sangat Bagus

Alfred, Greenville

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We like the Breakfast and how the staff is so friendly and helpful.
Menginap 1 malam pada bulan April 2024
Tanggapan dari BWPLBV pada tanggal 7 Apr 2024
Thank you very much for staying with us!