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Ulasan untuk Clarion Inn & Suites Kissimmee-Lake Buena Vista South

2.5 out of 5
Clarion Inn & Suites Kissimmee-Lake Buena Vista South
4985 W Irlo Bronson Hwy, Kissimmee, FL

Ulasan

6,0
Penilaian 10 - Sangat Bagus. 190 dari 976 ulasan" "
Penilaian 8 - Bagus. 205 dari 976 ulasan" "
Penilaian 6 - Cukup Baik. 193 dari 976 ulasan" "
Penilaian 4 - Buruk. 155 dari 976 ulasan" "
Penilaian 2 - Sangat Buruk. 233 dari 976 ulasan" "

6,0/10

Kebersihan

7,0/10

Staf & layanan

5,4/10

Fasilitas

5,6/10

Kondisi & fasilitas properti

5,8/10

Ramah lingkungan

Ulasan

4/10 Buruk

Edgar

Tidak Disukai: Kondisi & fasilitas properti
.
Menginap 3 malam pada bulan Mei 2024

6/10 Cukup Baik

Ashwita, Wanica

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Mei 2024

6/10 Cukup Baik

Mayli

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Esta cerca de tienda y restaurantes. No ponen toallas en las habitaciones, tienes que pedirlas e ir a recogerlas en recepción. Te ponen café en la habitación pero no te ponen cafetera ni cubeta para el hielo. La piscina esta cerrada
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Rob

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
You get what you pay for. Don't go there if you're expecting a 5 star hotel, but the rooms were large and clean. Housekeeping is every other day, but if you need anything, just ask. Breakfast is good enough and there's enough for everyone. WiFi in the room did the job. And yes, the hotel needs some tlc, but you can't beat the price and the location. It's close to all the parks. Lots of dinner options and shops in the neighborhood. Would stay again!
Menginap 8 malam pada bulan April 2024
Tanggapan dari Clarion Inn & Suites Kissimmee Management pada tanggal 2 Mei 2024
Thanks so much!

6/10 Cukup Baik

Stephen

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024

4/10 Buruk

Pedro

Bepergian dalam rombongan
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Kebersihan, fasilitas
So there is a deposit that never was mention here at Expedia when clearly said something dollars of resort fee was very unreasonable and uncomfortable to receive those news
Menginap 2 malam pada bulan April 2024
Tanggapan dari Clarion Inn & Suites pada tanggal 1 Mei 2024
Good afternoon,we are sorry your expectations for booking a reservation were not what you hoped for. We look forward to collaborating with Expedia to get you as a customer better resolutions.

2/10 Sangat Buruk

Elsy

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Definitely its not what you see in the pics, the internet page says non smoking building, its a lie my room smells horrible, since the main gate, everything dirty, the towels really old and dirty, fridge smelly too, let's not talk about the microwave, I'm really disappointed of choose this place to stay here.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Clarion Inn & Suites pada tanggal 1 Mei 2024
Thank you for your feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to genuinely apologize for failing to exceed your expectations. Your low rating of our property reflects the fact that we have work to accomplish in becoming the hotel that all our guests want and deserve. Your satisfaction is important to us as a valued guest.Although we strive for a pleasant experience, we fell short with you, and that is not acceptable, because it does not meet up to our own standards. We will be using your feedback to make improvements so that we can provide better experiences for all our guests. Sincerely,Clarion Management

10/10 Sangat Bagus

Barbara

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
En general es bueno para el precio, solo que el TV y la nevera no funicionan al 100, pero el staff es super nice y tiene buena locacion
Menginap 3 malam pada bulan April 2024

6/10 Cukup Baik

roberto a

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
We enjoyed the fact that it was close to many attractions. But we had the room for 10 days and it felt like we been placed around the short stay people. Most nights felt more like a motel. In turn really wonder why a resort fee but it is what it is. The door to our room I could fit almost half my hand under it leading to the outside. ( male in my 40) the toilet seat was smaller than the toilet bowl itself. Our second day my step son scratched his leg with a spring that was sticking out the side of the mattress but I will say the front desk did get it resolved. Our tub was filling up and eventually got tired and asked for a plunger and pulled out a hair from past customers. Tv service was ok, a few good viewing channels and many spotty or could not see. We now it was not a 5 star but definitely expected better.
Menginap 10 malam pada bulan April 2024

8/10 Bagus

francisco

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
I Stay here for 6 days and it was a pleasant stay, great customer service and good staff. It would be perfect If the room dint have carpet, because it’s smell bad and need good hangers . It’s a good place for the price and good breakfast.
Menginap 6 malam pada bulan April 2024

4/10 Buruk

Fabiola

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Nunca vinieron a limpiar la habitación ni toallas limpias y cosas de higiene
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Grendanlis

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Our stay was wonderful the staff in the front desk was very friendly wonderful customer service the cleaning staff very friendly professional wonderful service it was very cleaning comfortable alot of stores and restaurants nearby wonderful breakfast
Menginap 6 malam pada bulan April 2024

6/10 Cukup Baik

keola

Tidak Disukai: Kondisi & fasilitas properti
Booking this hotel i knew it wouldnt be top notch but for the price and location I took a chance. I didnt have high expectations. I just needed a cheap hotel for 2 nights in the area. Ill note the positives before i note any negatives. Positives are that the bed was clean and comfortable. I really appreciated that there was no carpet. The room smelled nice is also another positive. I was crossing my fingers that the room wouldnt smell like mildew and thankful it smelled nice and clean. Another positive is that it was quiet. You can hear people if they were talking but i think i lucked out because everyone was quiet for those 2 nights. The only staff i interacted with was the front desk. He was fine. He got my info, took my card and gave me keys. I didnt have any issues. The negative can honestly be fixed if the owners wantèd to. A fresh coat of paint in the room and the doors would bump my rating from a 3 to a 4. The walls, ceiling and doors are dirty looking. They are stained and scratched. I dont know if you can scrub or clean them. I think they just need to paint everything. To the owners of the property, make an effort to build your business by upgrading. You would get more clients that would pay more and give you better ratings. I wont say where i usually stay in orlando but their prices are comparable to yours but their rooms and property are upgraded and dont look run down. I usually stay there but this was a last minute trip and they were booked. 3 out of 5 for thi
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Eloy

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Súper Cleaned and employees were super nice
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

liliam

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Que no debería estar en expidia por lo sucia que estaba la gavetas rotas peste a perro peste a mariguana cucarachas los asientos del lobo sucios y manchados el piso extremadamente sucio horrible mi peor ecperiencia
Menginap 2 malam pada bulan April 2024

6/10 Cukup Baik

Luis

Disukai: Staf & layanan, kondisi & fasilitas properti
It was okay nothing special
Menginap 5 malam pada bulan April 2024

10/10 Sangat Bagus

Maria

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan April 2024

10/10 Sangat Bagus

Kathy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I love this place!! Everyone was super friendly.
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Yandry

Menginap 1 malam pada bulan April 2024

8/10 Bagus

Geralda

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
.
Menginap 4 malam pada bulan Maret 2024

2/10 Sangat Buruk

Alberto

I don’t recommend.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Mohamed

Disukai: Kebersihan, staf & layanan, fasilitas
One of the best in this area
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Ruth

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Wilfredo

Menginap 1 malam pada bulan April 2024
Tanggapan dari Clarion Inn & Suites pada tanggal 1 Mei 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn & Suites Kissimmee-Lake Buena Vista South. Your satisfaction is important to us as a valued guest, so we are thrilled that you enjoyed your stay with us. We strive to provide exceptional experiences to our guests. We look forward to the opportunity to host you again in the future.

2/10 Sangat Buruk

Moises

Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Trisha

Disukai: Kebersihan, fasilitas
Great service
Menginap 2 malam pada bulan April 2024

4/10 Buruk

Carolina

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Rooms smells terrible.
Menginap 3 malam pada bulan Maret 2024

6/10 Cukup Baik

Amalia

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
good
Menginap 1 malam pada bulan Maret 2024

4/10 Buruk

Martha

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Estuve 5 dias y 4 noches y nunca hicieron aseo en la habitación y lo solicite en repetidas ocasiones en la administración y a las camareras
Menginap 4 malam pada bulan Maret 2024

2/10 Sangat Buruk

annyoli

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Las fotos que estan en la publicación no muestran la realidad del lugar, esta sucio, esta feo por fuera y por dentro.
Menginap 2 malam pada bulan Maret 2024

8/10 Bagus

Meriellen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Clarion Inn & Suites pada tanggal 1 Mei 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn & Suites Kissimmee-Lake Buena Vista South. Your satisfaction is important to us as a valued guest, so we are thrilled that you enjoyed your stay with us. We strive to provide exceptional experiences to our guests. We look forward to the opportunity to host you again in the future.

8/10 Bagus

Jovanny

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
As my First Experience in a Hotel with my family, this hotel was a great start for a family vacation I'll be considering returning back sometime.
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Isabella, Orlando

Disukai: Staf & layanan
Great
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Rony L - General Manager pada tanggal 30 Mar 2024
Thank you so much. We look forward to your next stay with us!And be sure to contact us ahead to assure we get you the room you prefer.

4/10 Buruk

Janeth

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
No daily room service but $12 daily room service was added . Dirty towels and bathroom
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Clarion Inn & Suites Kissimmee Management pada tanggal 30 Mar 2024
All hotels in this area charge hotel service fees and we are very proud that ours has one of the cheapest in the area. Thanks for your feedback.

8/10 Bagus

Andrew

Disukai: Kebersihan, staf & layanan
Decent for the price
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Rony L - General Manager pada tanggal 30 Mar 2024
Thank you so much. We look forward to your next stay with us!

6/10 Cukup Baik

Maria

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Dirty and they don’t clean the rooms.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Clarion Inn Management pada tanggal 30 Mar 2024
Thanks for your feedback.

6/10 Cukup Baik

Christopher

Bepergian bersama keluarga dan anak
Disukai: Fasilitas
Didn't look as nice as the photos (I think these are old photos) but everything was working, close to a lot of shopping, parks, and entertainment, and was pretty clean. No complaints for $50 a night.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Clarion Inn & Suites Kissimmee Management pada tanggal 30 Mar 2024
Gee, thanks. We think?

2/10 Sangat Buruk

Katie

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We stayed here last year for spring break and it was ok but we stayed last night in a different room and it was awful 😖. Dirty and gross and i didn't want to stay but we were so exhausted at that point we stayed.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Rony L - General Manager pada tanggal 30 Mar 2024
We deeply apologize for your experience.We will be using this feedback from you and use it to improve.

8/10 Bagus

James

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Rony L - General Manager pada tanggal 30 Mar 2024
Thank you so much. We look forward to your next stay with us!

2/10 Sangat Buruk

Daimary

Tidak Disukai: Kebersihan
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Clarion Inn & Suites Kissimmee Management pada tanggal 30 Mar 2024
Sorry for your bad experience. We will try to do better.

2/10 Sangat Buruk

AMIT

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I was given a bad room, i checked in early morning at 3.30 am. The flush was choked, Phone was not working, No tissues in bathroom. No dustbin in the room. I had to go to reception and ask for a plunger and cleaned the bathroom myself at 5 am in the morning. Also couldn’t have breakfast because of this and got late for my show. I complained to the staff to refund my one night stay as the room was not proper. They said that they will email to the Manager. They didn’t do anything. Kindly refund my money.
Tanggapan dari Clarion Inn & Suites Kissimmee Management pada tanggal 30 Mar 2024
We are deeply sorry for your experience. This is not the result from your stay that we want. We will be using your feedback in an effort to make improvements in every area we can.

8/10 Bagus

Anthony

Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

Anthony, Miami Gardens

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very down to earth kind of feel here!
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Rony L - General Manager pada tanggal 30 Mar 2024
Thanks for much for this feedback. We are making many changes in staff, training, and resources that we think have improved us, but still, we strive to do better. Just know you are welcome back anytime and we look forward to that opportunity to host you again.

2/10 Sangat Buruk

eva

Bepergian dalam rombongan, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
the property was dirty. the room had broken glass and popcorn and old socks so clearly it wasn’t cleaned properly. 1 pair was under the bed and the other was IN THE BED! and the sofabed had bed bugs. you have to go to the front desk and take them my used towels to get new towels and to get a roll of toilet paper.i fell for their pictures of hardwood floors on their site but it’s just ugly old carpets. the tv’s are from the early 90’s. totally not worth the amount of money i paid. this is more like a cheap motel than a nice hotel. worst stay i’ve ever had in my entire life.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Clarion Inn & Suites Kissimmee Management pada tanggal 30 Mar 2024
We are deeply sorry for your experience. This is not the result from your stay that we want. We will be using your feedback in an effort to make improvements in every area we can.

6/10 Cukup Baik

Roberto

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas
Servicio excelente y atentos, el desayuno bueno y variado. Es económico lo recomiendo.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Clarion Inn & Suites Kissimmee Management pada tanggal 30 Mar 2024
We are deeply sorry for your experience. This is not the result from your stay that we want. We will be using your feedback in an effort to make improvements in every area we can.

8/10 Bagus

Armando

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Was good and clean
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Rony L - General Manager pada tanggal 30 Mar 2024
Thank you so much. We look forward to your next stay with us!

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Rony L - General Manager pada tanggal 30 Mar 2024
Anonymous, sorry to hear about your stay.

4/10 Buruk

Emmanuel

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
En este hotel vive gente que no duermen y hacen demaciado ruido en las afueras a altas horas de la noche no tienen área de fumadores así q te fundan mariguana frente a tu puerta
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Clarion Inn & Suites Kissimmee Management pada tanggal 30 Mar 2024
We are deeply sorry for your experience. This is not the result from your stay that we want. We will be using your feedback in an effort to make improvements in every area we can.

10/10 Sangat Bagus

Ariel

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was ok
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Rony L - General Manager pada tanggal 30 Mar 2024
Thank you so much Ariel. We look forward to your next stay with us!

10/10 Sangat Bagus

Moshe, Boca Raton

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great customer service!
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Rony L - General Manager pada tanggal 30 Mar 2024
Thanks Moshe!See you next time!