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Ulasan untuk Courtyard by Marriott Orlando East/UCF Area

3 out of 5
Courtyard by Marriott Orlando East/UCF Area
12000 Collegiate Way, Orlando, FL

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 299 dari 664 ulasan" "
Penilaian 8 - Bagus. 201 dari 664 ulasan" "
Penilaian 6 - Cukup Baik. 90 dari 664 ulasan" "
Penilaian 4 - Buruk. 44 dari 664 ulasan" "
Penilaian 2 - Sangat Buruk. 30 dari 664 ulasan" "

8,4/10

Kebersihan

8,8/10

Staf & layanan

8,0/10

Fasilitas

8,2/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

Alvaro

Tidak Disukai: Kebersihan, staf & layanan
The company paid two rooms with a king bed each and the staff gave one room with two queen beds. Unfortunately they didn't realize it when they arrived and thought it was just one room. I feel completely ripped off.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Adriana Londono- General Manager pada tanggal 20 Mei 2024
Good afternoonI only show one room booked under your name.my apologies for any confusion.

10/10 Sangat Bagus

Jessica

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We enjoyed our stay at the Courtyard. The room was prepared well before the 3 PM check-in time. It was clean and had a fresh scent. While the mattress was firm, the pillows were slightly too soft.
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Elizabeth

Disukai: Kebersihan
Menginap 2 malam pada bulan Mei 2024

6/10 Cukup Baik

Dorothy

Disukai: Kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Menginap 2 malam pada bulan Mei 2024

8/10 Bagus

Susan

Disukai: Kebersihan, staf & layanan
Fire pit didn’t work and terrible access to it.
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Mario

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was very clean however, the area around the property was under construction. The pool is great. The facilities also looked very clean and organized however, during my visit elevators were down.
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Maylin, Hallandale Beach

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was very close to the UCF Campus. Had great dining options very nearby, almost walking distance. The rooms were clean, and the staff was friendly. I liked that the Bistro had a liquor option, and that the menu was filled with good choices for breakfast, lunch and dinner. This Marriot will definitely be my home away from home while I visit my son at UCF.
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Ilir

Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Alexandra

Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Bob

Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Manuel

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Maret 2024

6/10 Cukup Baik

Haidy

Disukai: Staf & layanan, kondisi & fasilitas properti
Room are dark. Not enough lights
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Vanessa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Eve-Alice

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is a nice and clean hotel. The beds are comfortable. For the price however, one would hope there would be a free breakfast and that the unique guest washing machine in the whole hotel would work (the dryer worked, but not helpful without a washer).
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Meredith, Montvale

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location for UCF families. Clean and New!
Menginap 1 malam pada bulan Maret 2024

4/10 Buruk

Adriana

Tidak Disukai: Staf & layanan
TV wasn't working. Tried to change rooms but they did not guarantee tv would be working on those rooms. They sent someone in the morning without notice who walked into the room while I was using the restroom. Breakfast counter lady at register quite unfriendly. Hotel has a great location.
Menginap 1 malam pada bulan Februari 2024

4/10 Buruk

David

Traveler bisnis
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kenyamanan kamar
No HVAC
The HVAC system eas broken in the room. They sent someone up to look at it and they agreed it was broken. Thier solution was to offer me more blankets. When you pay over $200 a night you expect the accommodations to work or be moved to another room. It was a very sleepless night trying to get comfortable.
Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

Karla

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
We loved everything about this hotel except the bed linens: one sheet and one thin coverlet. Even with the air turned down we were uncomfortably cold all night.
Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

PAUL, TITUSVILLE

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti

10/10 Sangat Bagus

Karla

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

Xiaoming

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Catherine

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice and quiet. The staff was terrific! I thought the food was priced to high.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Hollie

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023

8/10 Bagus

Deirdre

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Honestly was perfect for my situation. Everyone was helpful and pleasant when asked any questions.
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Ericka

Bepergian bersama teman
Disukai: Fasilitas
Close enough to the Orlando Speedway
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Eileen

Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

8/10 Bagus

Christopher

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Get rid of starbucks. Would it kill marriot to have a coffee earn for complimentary coffee
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Ellen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023

10/10 Sangat Bagus

Anna Roca

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Myriam

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clean Hotel
Very clean and comfortable
Menginap 1 malam pada bulan November 2023
Tanggapan dari Adriana Londono-GM pada tanggal 5 Des 2023
Thank you for stay with us and sharing of your positive stayWe look forward to you staying with us again.Regards,

10/10 Sangat Bagus

Militza

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice and clean
Menginap 1 malam pada bulan November 2023
Tanggapan dari Adriana Londono pada tanggal 29 Nov 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Adriana LondonoGeneral Manager

6/10 Cukup Baik

Mary

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Bathroom needs updating. Hot water was scarce because of broken faucet
Menginap 4 malam pada bulan November 2023
Tanggapan dari Adriana Londono pada tanggal 29 Nov 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.We are currently working on our renovationAdriana LondonoGeneral Manager

2/10 Sangat Buruk

Vijay Edmund

Bepergian bersama teman
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
The shower took a layer off of your skin and the ac unit was noisy other than the regular working noise.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Adriana Londono- General Manager pada tanggal 21 Nov 2023
I hope this message finds you well. We sincerely apologize for any inconvenience you experienced during your recent stay at our hotel.We regret to acknowledge the issue with the hot water supply in your room, and we understand the importance of this basic amenity for a comfortable stay. Please accept our deepest apologies for any discomfort or inconvenience this may have caused you.Dear GuestOur maintenance team has promptly addressed the hot water issue, and corrective measures have been implemented to prevent any recurrence. We value your feedback, as it helps us identify areas for improvement and ensures a better experience for our future guests.Thank you for bringing this matter to our attention, and we hope to have the opportunity to welcome you back for a more seamless and enjoyable experience.

6/10 Cukup Baik

Marguerite

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The place is under construction. No wonder it was so cheap!
Menginap 1 malam pada bulan November 2023
Tanggapan dari Adriana Londono pada tanggal 27 Nov 2023
Thank you for choosing to stay with us. Your experience is not up to our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I have shared your feedback with the leadership team, so we can do our best to ensure this does not occur again.

10/10 Sangat Bagus

Roxanne

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Will stay again
Recently remodeled. Room was nice and comfortable.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Adriana Londono-GM pada tanggal 21 Nov 2023
Thank you for taking the time to let us know of you experience and we hope to see you back with us real soon.Regards

8/10 Bagus

Tatiana

Bepergian bersama keluarga
Unfortunately the hotel and surrounding area where under construction. There was dust and noise everywhere
Menginap 1 malam pada bulan November 2023
Tanggapan dari Adriana Londono- GM pada tanggal 5 Des 2023
Thank you for taking the time to let us know of your experience. Hotel renovation has been completed.We hope you come back and give us an opportunity to showcase our hotel.regards,

10/10 Sangat Bagus

Ramon, Palm Coast

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We came late around 10pm and the lady staff was awesome.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Adriana Londono pada tanggal 27 Nov 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Adriana LondonoGeneral Manager

10/10 Sangat Bagus

Nadia

Menginap 1 malam pada bulan November 2023
Tanggapan dari Adriana Londono pada tanggal 27 Nov 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Adriana LondonoGeneral Manager

8/10 Bagus

Leslie

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan
Thin walls. Continental breakfast was lacking.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Adriana Londono pada tanggal 27 Nov 2023
Thank you for choosing to stay with us. Your experience is not up to our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I have shared your feedback with the leadership team, so we can do our best to ensure this does not occur again.

8/10 Bagus

Pamela

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Adriana londono pada tanggal 29 Nov 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Adriana LondonoGeneral Manager

4/10 Buruk

Kimberly

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The “minor construction” is not minor. It’s quite disgusting!! I did receive notice AFTER I booked, that there was construction in process, but it almost seemed unsafe to be there. They offered a “free breakfast” for the inconvenience , but the unripe fruit, and coffee without flavored creamer was not worth it. One of the elevators was very bumpy and loud. This place should close until the renovations are complete!
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari adriana Londono pada tanggal 27 Nov 2023
Thank you for choosing to stay with us. Your experience is not up to our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I have shared your feedback with the leadership team, so we can do our best to ensure this does not occur again.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2023
Tanggapan dari Adriana londono pada tanggal 27 Nov 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Adriana LondonoGeneral Manager

8/10 Bagus

Daphne

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
No hot water that’s horrible I was freezing
Menginap 1 malam pada bulan September 2023
Tanggapan dari Adriana Londono pada tanggal 27 Nov 2023
Thank you for choosing to stay with us. Your experience is not up to our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I have shared your feedback with the leadership team, so we can do our best to ensure this does not occur again.

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kondisi & fasilitas properti
Hotel was under construction. Long delay for hot water for shower. We were told we would be receiving free breakfast due to the construction between 6:30 am and 10 am. No breakfast at 7:00 am.
Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

John

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was under remodeling and that made getting on the property difficult.
Menginap 1 malam pada bulan September 2023

2/10 Sangat Buruk

April

Bepergian bersama keluarga dan anak
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
No hot water the window in my room 435 window didn’t have screen and the carpet by balcony door was wet and smelly they sprayed perfume to hide the smell no hot water in the hot tub by pool ice cold water and the water smelled like sewage when you turn on shower
Menginap 2 malam pada bulan September 2023

4/10 Buruk

wendolyn

Menginap 2 malam pada bulan September 2023
Tanggapan dari Adriana Londono pada tanggal 27 Nov 2023
Thank you for choosing to stay with us. Your experience is not up to our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I have shared your feedback with the leadership team, so we can do our best to ensure this does not occur again.

4/10 Buruk

Paul

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The property is undergoing major renovation. I would not recommend staying here until renovations are complete.
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Swissa Faith

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff are very accommodating
Menginap 1 malam pada bulan Agustus 2023