2 kolam renang outdoor dan sebuah kolam renang air hangat

Ulasan untuk Hilton Orlando Buena Vista Palace Disney Springs Area

4 out of 5
Hilton Orlando Buena Vista Palace Disney Springs Area
1900 East Buena Vista Drive, Lake Buena Vista, FL

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 645 dari 1262 ulasan" "
Penilaian 8 - Bagus. 256 dari 1262 ulasan" "
Penilaian 6 - Cukup Baik. 159 dari 1262 ulasan" "
Penilaian 4 - Buruk. 101 dari 1262 ulasan" "
Penilaian 2 - Sangat Buruk. 101 dari 1262 ulasan" "

8,2/10

Kebersihan

8,4/10

Staf & layanan

8,4/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

Gwendolyn

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This place was so noisy, no mini bar was stocked, the people in the room next door was very loud the security asked them to lower their voices and they got rowdy! We asked to move earlier they right, then at 11:00 pm it got worst, they finally moved us but it was in the middle of the night! I will not stay here again. Now attempting to charge us for the room change. Now we’re attempting to dispute the charge. Horrible vacation stay!
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Marjorie

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved this resort very family friendly and the amenities are amazing .
Menginap 1 malam pada bulan Mei 2024

4/10 Buruk

Dayra

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
We had to switch rooms because it was dirty.
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Viviane

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great
Menginap 1 malam pada bulan Mei 2024

6/10 Cukup Baik

Juan

Disukai: Kebersihan, staf & layanan
Cuarto mucho mas viejo y oscuro de lo que venia en las fotos. Le urge una remodelacion
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Steven

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

8/10 Bagus

Summer

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This hotel was a mix of good and bad. The good things include pool area, restaurants, location near Disney Spings, early park access, the hotel is mostly updated nicely and had friendly staff. The bad things were we requested a king but also got an ADA room and the bathroom was not updated. There was ZERO counter space. There was no mirror in the hotel room except the bathroom. Bathroom door was vented so if someone wanted to shower while the other person slept you couldn’t since it was loud and all the light came thru the door. Some outlets /USB ports added in furniture didn’t work. Location of the room was loud could hear the elevator all night long, it was so loud my night sleeping app recorded the noise. Felt duped by the bathroom photo on Expedia since our bathroom looked nothing like it. If we could get a room with a more updated bathroom I would stay at this property again. Due to our schedule we didn’t have time to explore changing rooms.
Menginap 3 malam pada bulan Mei 2024

6/10 Cukup Baik

Gilberto

Bepergian bersama keluarga
Disukai: Staf & layanan
I've been here several times and this hotel needs an update on the rooms and bathrooms and in the pool. It is the last time I'm staying here. It is convenient because you can walk to Disney Springs but at night the noise from the lobby is so loud as if you have an open door. You hear all the screams until past midnight.
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Cecilia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Maret 2024

2/10 Sangat Buruk

Nick

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Rooms dirty and outdated Changed rooms and even worse Bad experience overall
Menginap 3 malam pada bulan Maret 2024

10/10 Sangat Bagus

Quinn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Jared pada tanggal 23 Mei 2024
Thank you for your feedback and we're glad you enjoyed your stay!

2/10 Sangat Buruk

Celeste

Bepergian bersama keluarga
Tidak Disukai: Kebersihan
Dirty cups in the room and extra unexplained charges
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hilton Orlando Buena Vista Palace pada tanggal 21 Mei 2024
We appreciate your feedback in regard to your recent stay. We regret that you found issues with the room and thank you for bringing your concerns to our attention so we can properly address them. At your earliest convenience, please contact us directly to further discuss your billing inquiries.

10/10 Sangat Bagus

Manual

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The whole staff was wonderful from the guy who parks your car, the people and the concierge the people that register you all were wonderful
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Hilton Orlando Buena Vista Palace pada tanggal 21 Mei 2024
Thank you for the glowing review. We pride ourselves on providing each guest with excellent service and we are overjoyed to hear that we achieved this during your stay. We hope to welcome you again soon!

10/10 Sangat Bagus

Manual

Bepergian bersama keluarga
Disukai: Fasilitas
The staff was polite. They were wonderful.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hilton Orlando Buena Vista Palace pada tanggal 21 Mei 2024
Thank you for your review. We are pleased to hear that our staff was able to make your stay memorable. We hope to welcome you again soon!

8/10 Bagus

Raymond, Rio Rancho

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Hilton Orlando Buena Vista Palace pada tanggal 21 Mei 2024
Thank you for your wonderful review. We hope to welcome you again soon!

10/10 Sangat Bagus

Matthew

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy walking distance to Disney Springs and from there you're able to utilize Disney Buses to anywhere or take a boat ride to Port Orleans/French Quarter.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Hilton Orlando Buena Vista Palace pada tanggal 15 Mei 2024
We are thrilled to hear that your experiences at Hilton Orlando Buena Vista Palace have been delightful. It's fantastic to hear that you enjoyed our walkable distance to Disney Springs. We hope to welcome you again soon!

10/10 Sangat Bagus

Madison

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely property, our room was clean, comfortable and a lovely size. Walking distance to Disney Springs.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Hilton Orlando Buena Vista Palace pada tanggal 15 Mei 2024
Thank you so much for your wonderful review! We're delighted to hear that you had a fantastic stay with us. Providing clean and comfortable accommodations, along with excellent service, is our top priority. We can't wait to welcome you back on your next trip!

4/10 Buruk

Eli

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Me and the wife went for our anniversary getaway from the kids to dine and stay near Disney Springs. First thing the room had this awful musty smell, I don't know if due to a ac leak or what but it instantly spiked our allergies.The thermostat was set to 68,maybe that caused everything to be damp and wet. Secondly the TV in our room didn't even work. We enjoyed our time in Disney Springs, went to a show, had dinner, grabbed desert. We got back to the hotel around 10pm, showered and layed down to sleep. Apparently this weekend there was a cheerleading competition nearby, we were awoken around 1045pm by what sounded like 500 cheerleaders/parents coming back from the competition, they were all in the lobby screaming and clapping well past midnight. I called the front desk and they just said "well they all just got back" not really enforcing any quiet time. If I am paying over 300 bucks for one night, I expect to not have a crowd of people screaming until 1 in the morning. I will say the pool and lazy river is great, and the letter press resteraunt was very good. The rest felt neglected and left more to desire.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hilton Orlando Buena Vista Palace pada tanggal 14 Mei 2024
Thank you for choosing to stay with us and for providing your review. We regret that you found issues with the room and noise levels. We will be sure to have our engineering team check the guest room’s TV. We appreciated speaking to you while you were on property and providing you with some compensation to your account for the noise levels. We hope to have the chance to serve you in the future so you can take advantage again of our close proximity to Disney Springs and another night out with your wife. We do apologize again for these concerns and thank you for bringing these to our attention so we can properly address them.

10/10 Sangat Bagus

Kimberly

Menginap 1 malam pada bulan April 2024
Tanggapan dari Hilton Orlando Buena Vista Palace pada tanggal 10 Mei 2024
Thank you so much for your wonderful review and we hope to welcome you again soon to the Hilton Orlando Buena Vista Palace.

10/10 Sangat Bagus

Gregory, Ypsilanti

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great pool and lazy river. Very squeally toilet and some very loud people in adjoining rooms. Otherwise a fantastic stay
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Jared pada tanggal 7 Mei 2024
We're very happy to hear you enjoyed your stay!

10/10 Sangat Bagus

RYAN A

Menginap 6 malam pada bulan April 2024

4/10 Buruk

Donald

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan, kondisi & fasilitas properti
VERY NOISY very overpriced inconvenient parking very dated and small washrooms will not return or recommend
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Hilton Orlando Buena Vista Palace pada tanggal 10 Mei 2024
We're regret to hear about your disappointing experience. Providing a clean and comfortable environment, as well as exceptional service, is our standard, and it's disheartening to hear that we fell short of your expectations. We appreciate your feedback and will use it to make improvements moving forward. Please know that we're committed to ensuring all our guests have a positive experience, and we hope you'll consider giving us another chance in the future.

6/10 Cukup Baik

Wendy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Parking was a bit confusing and out of the way. But hotel was very clean and staff were friendly.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hilton Orlando Buena Vista Palace pada tanggal 10 Mei 2024
Thank you for sharing your wonderful experience at Hilton Orlando Buena Vista Palace! Your feedback regarding the parking areas and its impact on your stay is invaluable. Your insights will help us in our ongoing efforts to enhance guest experiences. We look forward to welcoming you back for a seamless stay from start to finish.

10/10 Sangat Bagus

Monica

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great experience
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari jared pada tanggal 7 Mei 2024
We're very happy to hear you enjoyed your stay!

10/10 Sangat Bagus

Deborah, WALDORF

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We enjoyed the amenities.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Hilton Orlando Buena Vista Palace pada tanggal 1 Mei 2024
Thank you so much for your wonderful review! Looking forward to welcoming you back soon for another great stay at Hilton Orlando Buena Vista Palace!

10/10 Sangat Bagus

Paul

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
0k
Menginap 3 malam pada bulan April 2024
Tanggapan dari Jared pada tanggal 30 Apr 2024
Thank you for your review

10/10 Sangat Bagus

Amy

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel and rooms were clean and the bed is super comfortable! Great food options within the hotel. Would definitely stay here again.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hilton Orlando Buena Vista Palace pada tanggal 29 Apr 2024
We are thrilled to hear that your experiences at Hilton Orlando Buena Vista Palace have been delightful. It's fantastic that clean and spacious accommodations left such a lasting impression. We hope to have the pleasure of welcoming you back soon for another enjoyable stay!

6/10 Cukup Baik

Nicole

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Overall we had a nice stay at the Hilton Orlando Buena Vista Palace Disney Springs Area. We had to switch rooms on the second night as there was an alarm going off for a while and they could not figure out where it was coming from, it was nice of them to allow us to live rooms and the second room we had was nice, but there was non stop banging from the water pipes. We did not want to switch rooms again so we just sucked it up. The rooms were somewhat clean, but definitely could have been better. The pool area was excellent and that was our favourite part of the hotel. The water was warm and the Lagoon was a great feature. Lots of seating options so you’re not fighting for a seat, was a great area of the hotel. The pathway to Disney Springs was also very handy and just a short walk away. This was also a great feature and we used it daily! The shuttle service to the parks was good, but the wait times was a bit frustrating at the end of the night especially when you just want to go back to the hotel after a long day. I can say that the Letterpress restaurant was not good. The service was slow and they messed up our meal as well as the table beside us, so we only ate there once and then went to Disney Springs for the rest of our meals. Overall I give it 3 stars as there were some nice amenities, but definitely could use some updates and work on the cleanliness.
Menginap 5 malam pada bulan April 2024
Tanggapan dari Hilton Orlando Buena Vista Palace pada tanggal 1 Mei 2024
We're thrilled you chose Hilton Orlando Buena Vista Palace and are delighted to hear about your positive experience with our zero-entry float lagoon and walkable distance to Disney Springs. Your feedback regarding the noise levels and shuttle service and its impact on your stay is invaluable. We understand the inconvenience caused and appreciate your perspective. Rest assured, your insights will help us in our ongoing efforts to enhance guest experiences. We look forward to welcoming you back for a seamless stay from start to finish.

8/10 Bagus

Amanda

Traveler bisnis, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Don’t care for the $25/day parking but other than that it was a very pleasant stay. If doing breakfast at the Letterpress make sure to ask for Maureen. She was wonderful.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hilton Orlando Buena Vista Palace pada tanggal 29 Apr 2024
We are thrilled to hear that your experiences at Hilton Orlando Buena Vista Palace have been delightful. We are thrilled to hear that Maureen provided you with exceptional service at Letterpress during your stay at Hilton Orlando. We will be sure to pass along your kind words to Maureen and the entire team. We hope to have the pleasure of welcoming you back soon for another enjoyable stay!

6/10 Cukup Baik

Maryam

Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Overal ok The location is great
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hilton Orlando Buena Vista Palace pada tanggal 25 Apr 2024
Thank you for sharing your experience at Hilton Orlando Buena Vista Palace. It's fantastic to hear that you enjoyed our great location, just minutes from the Disney Theme Parks and walkable distance to Disney Springs. We hope to have the pleasure of welcoming you back again soon!

10/10 Sangat Bagus

Cynthia

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Had a great stay would definitely stay again
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Hilton Orlando Buena Vista Palace pada tanggal 23 Apr 2024
Thank you for your glowing review! We're thrilled to hear that we exceeded your expectations and provided you with a magical experience. We are pleased to hear your excitement for a return visit and can't wait to welcome you back for another memorable stay.

8/10 Bagus

Jessica

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
La propiedad está bien ubicada frente a Disney's springs, se puede ir a pie. En mi opinión el hotel no está mal pero encuentro que deberia ser un poco mas económico ya que le hacen falta mejoras y actualizaciones. La limpieza excelente y en 1er piso hacen unas pizzas espectaculares. El personal de la cafeteria excelente, sevicial y hablaban español.
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Hilton Orlando Buena Vista Palace pada tanggal 22 Apr 2024
Thank you so much for your wonderful review! Our team takes great pride in the on-site market, Citrus28, and having a variety of items for every single guest including handmade pizzas. We are also pleased to hear that that our convenient proximity to Disney Springs enhanced your experience at our resort. Looking forward to welcoming you back soon for another great evening at the Hilton Orlando Buena Vista Palace!

6/10 Cukup Baik

Mohit

Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hilton Orlando Buena Vista Palace pada tanggal 22 Apr 2024
Thank you for your review, Mohit. We hope to have the opportunity to better serve you in the future.

10/10 Sangat Bagus

Amanda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent service all around!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hilton Orlando Buena Vista Palace pada tanggal 17 Apr 2024
Thank you for your review. We are so pleased to hear that our team members were able to make your stay rewarding. We hope to welcome you again soon!

2/10 Sangat Buruk

Joseph

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Hilton Orlando Buena Vista Palace pada tanggal 15 Apr 2024
Thank you for your review and we hope to have the opportunity to welcome you again in the future.

10/10 Sangat Bagus

Jessica

Menginap 3 malam pada bulan April 2024
Tanggapan dari Jared pada tanggal 7 Mei 2024
We're very happy to hear you enjoyed your stay!

8/10 Bagus

Robert

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The pool , lazy river , staff, shades, and cleanliness all great!
Menginap 2 malam pada bulan April 2024
Tanggapan dari Hilton Orlando Buena Vista Palace pada tanggal 15 Apr 2024
Thank you for your great review!

10/10 Sangat Bagus

Kelly

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is the ultimate site to stay for a Disney trip. Price wise this was excellent and the location is perfect!!!
Menginap 5 malam pada bulan April 2024
Tanggapan dari Jared pada tanggal 9 Apr 2024
Thank you for your feedback. We are glad you enjoyed your stay!

10/10 Sangat Bagus

Dermontti, San Diego

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My family and I didn't like the noise from either the pipes or ductwork during the night time and in the early morning. We couldn't sleep with all the noise.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Jared pada tanggal 9 Apr 2024
I apologize for the inconvenience of the noise, but we are glad that the rest of your stay was good.

10/10 Sangat Bagus

Jennifer

Bepergian bersama keluarga dan anak
Disukai: Kondisi & fasilitas properti
Great place to stay with convenient transportation to all Disney parks and walking distance to Disney Springs dining and shopping.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Jared pada tanggal 9 Apr 2024
We are glad you enjoyed your stay!

8/10 Bagus

timothy

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Hilton Orlando Buena Vista Palace pada tanggal 29 Apr 2024
Thank you so much for your wonderful review! Looking forward to welcoming you back soon for another great stay at the Hilton Orlando Buena Vista Palace!

8/10 Bagus

Jyothi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas
While this hotel is one of my preferred properties in the area, I will choose to stay on a Lowe and hopefully more recently renovated floor. The rooms on the higher floors were smaller and cramped. Some fixtures were visibly chipped, aged or shabby. The balcony was visibly dirty, grimy and had what looked like ash on the furniture.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Hilton Orlando Buena Vista Palace pada tanggal 8 Apr 2024
Thank you for your review and we hope to have the chance to welcome you back in the future.

10/10 Sangat Bagus

Elizabeth

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property is amazing! The staff was friendly and the facility was clean and welcoming! Pool and Lazy River were the best!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hilton Orlando Buena Vista Palace pada tanggal 8 Apr 2024
We are so pleased to hear that you enjoyed your stay with us!

10/10 Sangat Bagus

Karen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan April 2024
Tanggapan dari Hilton Orlando Buena Vista Palace pada tanggal 8 Apr 2024
Thank you for your great review!

10/10 Sangat Bagus

Michelle

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan April 2024
Tanggapan dari Hilton Orlando Buena Vista Palace pada tanggal 8 Apr 2024
Thank you for your wonderful review.

10/10 Sangat Bagus

Lauren

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Hotel was very clean. Room was up to date and spacious. Traveled with 2 children who had a blast with the activities held on hotel ground. Will definitely be going back.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Hilton Orlando Buena Vista Palace pada tanggal 8 Apr 2024
We are so pleased to hear that you enjoyed your stay with us. We hope to welcome you again soon.

10/10 Sangat Bagus

Eugene

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The view and amenities were wonderful
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Hilton Orlando Buena Vista Palace pada tanggal 8 Apr 2024
Thank you so much for the amazing review.

10/10 Sangat Bagus

Katy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hilton Orlando Buena Vista Palace pada tanggal 8 Apr 2024
Many thanks for the great review.

10/10 Sangat Bagus

Tony

Bepergian bersama keluarga dan anak
Lots in the area
Menginap 1 malam pada bulan April 2024
Tanggapan dari Hilton Orlando Buena Vista Palace pada tanggal 8 Apr 2024
Thank you for your great review!

10/10 Sangat Bagus

Rosa, Secaucus

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excelente servicio y muy confortable
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Hilton Orlando Buena Vista Palace pada tanggal 4 Apr 2024
Thank you for awesome review. We hope to see you again soon!