2 kolam renang outdoor dan sebuah kolam renang air hangat
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Ulasan untuk Seralago Hotel & Suites Main Gate East

3 out of 5
Seralago Hotel & Suites Main Gate East
5678 West Irlo Bronson Memorial Hwy, Kissimmee, FL

Ulasan

5,2
Penilaian 10 - Sangat Bagus. 752 dari 5275 ulasan" "
Penilaian 8 - Bagus. 784 dari 5275 ulasan" "
Penilaian 6 - Cukup Baik. 896 dari 5275 ulasan" "
Penilaian 4 - Buruk. 921 dari 5275 ulasan" "
Penilaian 2 - Sangat Buruk. 1922 dari 5275 ulasan" "

4,8/10

Kebersihan

6,2/10

Staf & layanan

5,2/10

Fasilitas

4,6/10

Kondisi & fasilitas properti

5,0/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

Teresa

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The check in was horrible we made a line and the counter ladies kept on helping people that weren’t making the line. The room was disgusting dirty,moldy the shower hasn’t been cleaned in days there was dead roaches. I don’t recommend my 3 year old was crying that she didn’t want to stay there! Thankfully it was a one night thing since we arrived early. We already had bookings elsewhere just needed a last minute place to rest.
Menginap 1 malam pada bulan Mei 2024

4/10 Buruk

Isabel, Addison

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Los muebles muy sucios y el baño terrible . No había electricidad en la habitación
Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

Nicolas

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I did not like it because there was a lot mold all over the room and there was water onther the carpet
Menginap 4 malam pada bulan Mei 2024

6/10 Cukup Baik

Shayra

Bepergian bersama keluarga dan anak
Tidak Disukai: Kondisi & fasilitas properti
Estructura deteriorada
Menginap 4 malam pada bulan Mei 2024

8/10 Bagus

karen

Bepergian bersama keluarga
Disukai: Fasilitas
El lugar es accesible, la infraestructura del hotel es buena sin embargo el dormitorio necesitaba que cambien sus alfombras están un poco deterioradas
Menginap 5 malam pada bulan Mei 2024

10/10 Sangat Bagus

Rafael

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024

2/10 Sangat Buruk

Pamila

Tidak Disukai: Kebersihan

10/10 Sangat Bagus

jenitza, Arroyo

Bepergian bersama teman
Disukai: Kebersihan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
La ducha esta roto en el cuarto 221 y los enchufe quemado, parte del lavamano rota. Lo demas excelente.
Menginap 4 malam pada bulan Mei 2024

2/10 Sangat Buruk

Liannette

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Con mucha pena tengo que decir que la habitación estaba en pésimas condiciones.
Menginap 4 malam pada bulan Mei 2024

8/10 Bagus

Misty

Bepergian bersama teman
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
This hotel is one my family and I would usually book, however it has absolutely gone down hill fast. There is absolutely NO dining area on premises, zero ice machines, rust and mold in the rooms, and no coffee makers in any rooms. We had to go off property just to even get a meal or snack. Oh and housekeeping is done ONLY after you check out. So needless to say, we WON'T be staying here again.
Menginap 3 malam pada bulan Mei 2024

4/10 Buruk

Edward Gonzalez

Bepergian bersama teman
Disukai: Fasilitas
Tidak Disukai: Kondisi & fasilitas properti
Mal olor en las sabanas y el cuarto
Menginap 3 malam pada bulan Maret 2024

2/10 Sangat Buruk

Edward

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Mal olor en las sabanas y el cuarto
Menginap 2 malam pada bulan Mei 2024

2/10 Sangat Buruk

Pamela Alexandra

Bepergian bersama teman, Bepergian dalam rombongan, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Guest service was an absolute disaster! I had roaches in the room and ended up leaving!
Menginap 2 malam pada bulan Mei 2024

8/10 Bagus

Margo

Bepergian bersama teman
Disukai: Fasilitas
Goede bedden, ruime kamers. Weinig stopcontacten die werkten. Zwembad was prima, kon alleen wat meer schaduwplekken hebben. Openbaar vervoer bijna voor de deur, entertainment (Old Town) op 5 minuten lopen
Menginap 8 malam pada bulan Mei 2024

10/10 Sangat Bagus

Joel

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Muy bueno
Menginap 1 malam pada bulan Mei 2024

4/10 Buruk

George

Tidak Disukai: Kondisi & fasilitas properti
Google has all the reviews you need
Menginap 4 malam pada bulan Mei 2024

4/10 Buruk

Anhara

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I liked the pool areas but the cleaning is not good and the mattresses are stained the bathroom had hair.
Menginap 3 malam pada bulan Mei 2024

6/10 Cukup Baik

Matos

Bepergian bersama keluarga
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
It’s a place to rest, not really for long stays. Sleep and get out.
Menginap 1 malam pada bulan April 2024

4/10 Buruk

Stephanie

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Rooms were terrible. Carpet was stained and coming up in spots. Rust all over the door frame and bathroom door. Half of the lights in the room didn't work at all. Top of the table between the beds wasnt attached. One of the beds was actually broken. Coke machine in the lobby took our money, front desk didnt act like they cared at all. Trash was piled up everywhere . Property needs a big cleaning and update.
Menginap 4 malam pada bulan Mei 2024

2/10 Sangat Buruk

Luis Gustavo Hernandez

Bepergian dalam rombongan
Disukai: Fasilitas
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
El hotel está relativamente cerca de los parques, está muy sucio no hacen limpieza en los cuartos, el personal es poco amable y los pocos servicios que ofrecen como el hielo ni siquiera tienen en las máquinas, tampoco tiene desayunos. Y es considerablemente elevado el precio para las instalaciones que tiene. Los colchones están sucios y viejos, las cosas están arregladas con cinta.
Menginap 7 malam pada bulan Mei 2024

2/10 Sangat Buruk

lizandra

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Horrible cuando llegue la luz del baño no funcionaba y para colmo se fue la luz en todo el complejo y el calor para dormir era horrible gracias a Dios sólo fue 1 noche y no tan siquiera fueron capaz de devolver mi dinero.
Menginap 1 malam pada bulan Mei 2024

4/10 Buruk

Herbert

Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

4/10 Buruk

Nilsa

Bepergian bersama keluarga
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
This property has a good instalations but it is neglected, there are not enough employees, to end the second night of my stay the power went out and we spent several hours like that, that's why I decided to leave before I had scheduled and thus end my vacation, the truth is it was not pleasant at all because they are supposed to be prepared for that and they didn't have a working power plant it was terrible for my kids so I wouldn't go back
Menginap 3 malam pada bulan Mei 2024

4/10 Buruk

Jennysem

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Poor, ugly, old
Menginap 3 malam pada bulan Mei 2024

6/10 Cukup Baik

Elizabeth

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Considering there is a resort of 25 dollars to stay ($75 for my stay) I could not get an explanation as to what it was for other than wifi and parking. ! Parking lot was used by other vehicles not staying at hotel .. no visible parking permits in window. $25 dollar resort fee for 2 hot tubs that were not working and 8 tables around the pool of which had 3 umbrellas only and 2 were broken. I actually purchased my own umbrella so I could have shade from the sun during the day. Received email from the hotel about the restaurant and tiki bar being open Thursday yhru Sunday but was told quote “they won’t be opened everyone quit” I understand it’s a budget hotel but basic amenities and advertised amenities should be provided.
Menginap 3 malam pada bulan Mei 2024

2/10 Sangat Buruk

Akin

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Highly Uncomfortable. There was power outage, Bedsheets are dirty. Bed not comfortable
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Raquel

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Excellent stay. Thank you
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Wilfredo

Bepergian bersama teman
Disukai: Kebersihan, kondisi & fasilitas properti
I had stood before and didn’t have no issues , this time I spend a whole week and it wasn’t as I read in prior review , yes room need a little update but no worries , front desk staff really friendly ..
Menginap 7 malam pada bulan Mei 2024

4/10 Buruk

Angel

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Cuartos y baños sucios mucho olor a humedad solicité q cambiaran la toallas y la ropa de cama y nunca fueron
Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

Christina

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
This hotel has bed bugs and roaches!!!!
Menginap 6 malam pada bulan April 2024

4/10 Buruk

Anna

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, fasilitas
We had to switch rooms 3 times, the first room was filthy, the second room had bugs, also dirty and the floor was separating, the final third room the A.C. was not working had to wait for the only maintenance guy that the huge property had to fix it,but he was very nice. The beds were extremely uncomfortable, tossed and turned all night, no one in my group really got any sleep. They have people living there so the pool was overran by the people who live there....
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

Jenecy, Jacksonville

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
It was horrible. I was trying to check in my room and someone else was already in the room. When I got my room it was dirty and the room needs updating. It looks old and not safe to sleep in and park your vechicle.
Menginap 1 malam pada bulan Maret 2024

6/10 Cukup Baik

Dominique

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Dirty, and the wi-fi was terrible
Menginap 5 malam pada bulan April 2024

2/10 Sangat Buruk

Juan

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The property did not have staff available to clean up rooms. Check-in was supposed to be at 4pm, but unable to do. There were a few people waiting in the lobby for several hours for a room and few cancelled their reservation including myself.
Menginap 3 malam pada bulan Mei 2024

2/10 Sangat Buruk

Nichallas

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
We booked 3 rooms for 5/4 to 5/5. This hotel use to be nice 10 plus years ago. It is so ran down now. No updates to the rooms, rooms were dirty, saw a lot of roaches, dead and alive to where my daughter and her friend did not sleep at all. The bathroom in one the rooms had tape around the hose of the toilet .I have pictures to prove everything.
Menginap 1 malam pada bulan Mei 2024

4/10 Buruk

Riley

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Near Old town, which is why I stayed there. Pool area was good, rooms were very unclean and outdated.
Menginap 1 malam pada bulan Mei 2024

4/10 Buruk

Jose

Menginap 8 malam pada bulan April 2024

4/10 Buruk

Horace Keith Lionel

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

jose

Bepergian bersama teman
Disukai: Fasilitas
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Terrible no se lo recomiendo a nadie llevo viajandoa orlando 17 años y nunca me habia pasado algo como ese hotel es terrible , habian hasta cucarachas en el cuarto y sucio
Menginap 4 malam pada bulan April 2024

10/10 Sangat Bagus

Engelbert

Bepergian dalam rombongan
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Easy access to old Town
Menginap 2 malam pada bulan April 2024
Tanggapan dari Sales Dept pada tanggal 3 Mei 2024
Thank you for staying with us, it was a pleasure to host you.

8/10 Bagus

ALFRED, Cleveland

Disukai: Kebersihan, kondisi & fasilitas properti
A good place to rest for the night
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sales Dept pada tanggal 3 Mei 2024
Thank you Alfred , it was a pleasure to have you here.

8/10 Bagus

steven

Roaches, lights didn’t work, big deposit I was unaware. Good points air was great water temp/pressure great, they accepted being a few minutes late as we were unaware of the 10 am checkout….?? Which is another bummer! The lace is really really old….. and repaired a lot…. You can tell ever place it’s been repaired…..
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

Ipzajes

Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Tony

Traveler bisnis, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Buena y acojedora
Menginap 1 malam pada bulan April 2024
Tanggapan dari Sales Dept pada tanggal 30 Apr 2024
Thank you Mr. Tony, have a nice day.

4/10 Buruk

MYRTELINA SANTOS

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
THE HOTEL DOES NOT HAVE A CAFETERIA LIKE THEY SAY. THE ROOM THAT I HAD IT SMELL AND IT HAD SOME MOLE. THE HOTEL MANAGEMENT SHOULD TAKE IN CONSIDERATION A FULL RENOVATION TO THE ROOMS. THE FRIGE DID NOT WORK WELL, THE LAMPS IN THE ROOMS DID NOT WORK AND THE RUG WAS VERY DIRTY AND IT SMELL.
Menginap 5 malam pada bulan April 2024

2/10 Sangat Buruk

James

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The place needs to be condemned just can’t believe how nasty the place is if I was Expedia I would never recommend it for nobody. I wouldn’t even put it on my website atomic be should be condemned.
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Felipe

Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

Penny

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
This was disgusting- the staff was just as bad. Bugs, broken toilet, the lamps didn’t work. It was the dirtiest place I’ve ever been to.
Menginap 6 malam pada bulan April 2024

2/10 Sangat Buruk

Christina, phila

Bepergian bersama keluarga
Tidak Disukai: Fasilitas
The rooms were disgusting there were roaches in my room the beds were broke you ask for towels or rags they dnt bring them to you waited over an hour for a new remote
Menginap 5 malam pada bulan April 2024

2/10 Sangat Buruk

Melvin Marrero

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Tenía demasiada humedad. Moho en los baños. Bañera tapada. Las camas super incomodas.
Menginap 3 malam pada bulan April 2024