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Ulasan untuk The Alts Hotel

4 out of 5
The Alts Hotel
Jl. Rajawali No. 8, Ilir Timur, Palembang, South Sumatra

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 14 dari 43 ulasan" "
Penilaian 8 - Bagus. 22 dari 43 ulasan" "
Penilaian 6 - Cukup Baik. 6 dari 43 ulasan" "
Penilaian 4 - Buruk. 0 dari 43 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 43 ulasan" "

8,6/10

Kebersihan

8,2/10

Staf & layanan

6,0/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

6,0/10

Ramah lingkungan

Ulasan

8/10 Bagus

ihsan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2022

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2018
Tanggapan dari General Manager pada tanggal 17 Agu 2018
Dear Anonymous, We're excited to welcome you for the first time to our hotel and glad to hear that you have enjoyed great food & service. Hoping that we will have the chance to welcoming you back as a staying guest next time. Warm regards, General Manager

8/10 Bagus

nice, tangerang

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
nice
menyenangkan
Menginap 1 malam pada bulan Agustus 2017

8/10 Bagus

Cahyadi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2017

8/10 Bagus

Darmady, Tangerang

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Saat Check In, Kami memesan 2 kamar, namun lantai nya dipisah dengan alasan Full, setelah di mintakan dengan sedikit ngotot baru coba dicarikan.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
bagus
hotel nyaman, bersih, dingin, cuma closednya kurang cocok, tidak pakai jet shower,

8/10 Bagus

Masagus, Palembang

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Mantap
pelayanannya lumayan memuaskan

10/10 Sangat Bagus

vivi, tangerang

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Posisi hotel enak , dekat kota
Nikmatnya imlek di Palembang, bertemu dengan temen sekolah, sanak kluarga. Makan makanan kesukaan, mpek mpek.

8/10 Bagus

Lili amigo, Jkt

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Over all good. Comfort

2/10 Sangat Buruk

Christophe

Tidak Disukai: Kebersihan, staf & layanan
The hotel staff habe made claims the credit card machines have issues and have taken my card and made numerous transactions. The hotel is dubious. Tourists should beware. My bank has been notified
Menginap 2 malam pada bulan Oktober 2022

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Terrible breakfast arrangement time. All foods were not served properly.
Menginap 2 malam pada bulan Maret 2021

10/10 Sangat Bagus

HIROTAKE

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2020

6/10 Cukup Baik

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2020

10/10 Sangat Bagus

Dong Yong

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2019

10/10 Sangat Bagus

KIMBERLY, Michigan, USA

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The hotel was very clean and the beds and bedding were very comfortable. The staff was amazing from the front desk to the restaurant staff to the bellhops. A special thank you to Ayu and Fadly, they were so helpful.
Menginap 2 malam pada bulan Desember 2019

8/10 Bagus

Malvin

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Cheap cozy room with so-so service
Check-in was slow, hotel was hot, breakfast staff weren't attentive, but room is nice and cozy, so overall it was ok considering the low price.
Menginap 1 malam pada bulan November 2019

8/10 Bagus

Toni

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2019

10/10 Sangat Bagus

Mohammed

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan April 2019
Tanggapan dari The Alts Hotel pada tanggal 30 Apr 2019
Dear Mohammed, it is nice to know that you happy stayed with us. If you have any preference for your next stay, please let us know. Cheers, General Manager

8/10 Bagus

CHUN WEI

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2019
Tanggapan dari e-comm pada tanggal 22 Jan 2019
Dear Valuable Guest, Thank you very much for your positive feedback. We’re so pleased you enjoyed your stay at our hotel. Your valuable comment is a motivation for us to continue the good service for all our customers. We are looking forward to seeing you again on your next visit. Warm Regards, General Manager

10/10 Sangat Bagus

Leo, Singapore

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan November 2018
Tanggapan dari ARM pada tanggal 23 Nov 2018
Dear Valuable Guest, Thank you very much for your positive feedback. We’re so pleased you enjoyed your stay at our hotel. Your valuable comment is a motivation for us to continue the good service for all our customers. We are looking forward to seeing you again on your next visit. Warm Regards, General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
previously not sure to book this hotel because previous review give bad experience due to construction at night. however during my stay there was no constructions works at night, so we had good sleep. I think the management give attention to guest suggestions. The only thing i don't like is the shower, sometimes it isn't warm.
Menginap 2 malam pada bulan September 2018

8/10 Bagus

Tjan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2018
Tanggapan dari General Manager pada tanggal 17 Agu 2018
Dear Tjan, Thank you to stayed at Grand Zuri Hotel Palembang and your excellent review. Any time if you return to Palembang, Grand Zuri Hotel is always available for you and your family, and our staff will always help you Again thank you. We look forward to welcoming you back home in the near future. Yours sincerely General Manager

8/10 Bagus

Daniel, Kl

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Clean hotel, good staff but the hotel was renovating some areas, therefore spa, swimming pool and other amenities were closed
Menginap 3 malam pada bulan Juli 2018
Tanggapan dari General Manager pada tanggal 17 Agu 2018
Dear Daniel, Thank you for taking the time to review our hotel. We are very sorry that your stay was compromised by the problem of the renovations. We are doing everything we can to minimise the inconvenience, Please accept my apologize and hope to see you anytime soon. My regard as well to your family. Yours sincerely General Manager

8/10 Bagus

joseph, Jakarta

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Under Renovation
When I checked in, I found the hotel was very noisy caused the renovation activities, and I asked to the front desk official at what time the activity will be stopped in the evening, I got the answere...till night, so I called the support team of the Expedia about the matter, and ask for move to other hotel if the renovation activity could not end at 9-10 pm. I told the staff who was incharge, that I will ask for moving to other hotel IF the activity could not end at 9-10, and They agree to end the noisy activity at 9pm. I appreciate the hotel to end the noisy work at 9pm, and I cancel my intention to move to other hotel. Thank you for mutual understanding
Menginap 3 malam pada bulan April 2018
Tanggapan dari General Manager pada tanggal 8 Mei 2018
Dear Joseph, First and foremost allow me to thank you for choosing us as your accommodation during your trip and thank you very much for taking the time to share your recent experience. We are truly sorry to hear about your inconvenience related during stay at Grand Zuri Palembang. For the renovation,We are expecting to be finish in couple months. Please accept my apologize and hope to see you anytime soon. My regard as well to your family. Sincerely General Manager

8/10 Bagus

Chon Nam

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Pleasant Stay
Enjoyed my stay at the Grand Zuri. Check-in was efficient, staff were polite, room was very clean & comfortable, with a delicious buffet breakfast thrown in. A little far from the city central area. Not ideal for travelers who do not have their own transport
Menginap 1 malam pada bulan Maret 2018
Tanggapan dari General Manager pada tanggal 19 Mar 2018
Dear Mr Chon Nam, Thank you to stayed at Grand Zuri Hotel Palembang and your excellent review about our staff, room and breakfast is highly appreciated At any time if you return to Palembang, Grand Zuri Hotel is always available for you and your family, and our staff will always help you Again thank you. We look forward to welcoming you back home in the near future Yours sincerely General Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tanggapan dari General Manager pada tanggal 1 Mar 2018
Dear Mr Anonymous, Warmest greetings from Hotel Grand Zuri Palembang. Thank you for choosing to stay at Grand Zuri Palembang hotel. We're very glad you enjoyed your first visit with us. Please keep returning to Hotel Grand Zuri Palembang.We hope to see you soon! Sincerely yours, General Manager

10/10 Sangat Bagus

terry

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fantasy get away
Wonderfully helpful staff
Menginap 2 malam pada bulan Februari 2018
Tanggapan dari General Manager pada tanggal 24 Feb 2018
Dear Mr/Mrs, Thank you to stayed at Grand Zuri Hotel Palembang and your excellent review is highly appreciated. At any time if you return to Palembang, Grand Zuri Hotel is always available for you and your family, and our staff will always help you Again thank you. We look forward to welcoming you back home in the near future Yours sincerely General Manager

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan November 2017

6/10 Cukup Baik

Traveler terverifikasi

No sandal in room
Menginap 5 malam pada bulan September 2017

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Close to everything I wanted to do.
I was in Palembang to research my fathers time as a Japanese POW. This was not easy as no one rememberes anything about that time. As an English speaker it was very difficult to make people understand what I was trying to do. The hotel staff tried their best.
Menginap 3 malam pada bulan Juli 2017

10/10 Sangat Bagus

Rafael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Convenient and Clean Hotel
A very nice and new hotel. I believe it's around 2 years old. Service is nice and deserve a 4 stars.
Dear Mr. Rafael Warm greeting from Capital City of the Kingdom Sriwijaya Thank you for giving us a chance to serve you during stay at Grand Zuri Hotel, Concerning Food taste we still working on just to make sure the improvement will enhance guest satisfaction. Please comeback again and make sure Grand Zuri still in your first priority to stay and see the improvement that we made Sincerely yours John Johan Tisera General Manager

8/10 Bagus

Arif

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great Hotel and Perfect of Service
Another great hotel & service in Palembang..

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Great location
We were not able to sleep all due to itchiness. Not sure how often the bed sheets were changed (?). We did not have adequate toilet paper in the room. However the staff were helpful enough to supply us with more toilet papers.

6/10 Cukup Baik

cindy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti

8/10 Bagus

AKIRA, tokyo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
なかなか良いホテルです。
綺麗なホテルでスタッフがとても感じよく対応が素早い。

8/10 Bagus

Alexander Thomas, Jakarta.indonesia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The hotel is new with neighbour is many kopitiam and pempek. The breakfast with local food.

10/10 Sangat Bagus

YA-FEI

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
ゆったりできるホテル
部屋は清掃が行き届いており、心地よく過ごせました。

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar

6/10 Cukup Baik

Philip, Hong Kong

Palembang Hotel
Good location for some night time restaurants and bars. My floor was hot - don't know if corridor aircon was working, Thankfully room aircon was sufficient to cool bedroom down.

10/10 Sangat Bagus

jamal

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar