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Ulasan untuk NH Palermo

4 out of 5
NH Palermo
Foro Italico, Palermo, PA

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 256 dari 764 ulasan" "
Penilaian 8 - Bagus. 317 dari 764 ulasan" "
Penilaian 6 - Cukup Baik. 123 dari 764 ulasan" "
Penilaian 4 - Buruk. 45 dari 764 ulasan" "
Penilaian 2 - Sangat Buruk. 23 dari 764 ulasan" "

8,2/10

Kebersihan

8,0/10

Staf & layanan

8,2/10

Fasilitas

7,8/10

Kondisi & fasilitas properti

7,8/10

Ramah lingkungan

Ulasan

8/10 Bagus

Susanne

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Lage ist sehr schön am. Hafen direkt am Meer. Innenstadt zu Fuß leicht erreichbar.
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

olga

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel is nice and convenience, the staff is great at front desk, bar, house keeping and breakfast room.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Care NH PALERMO pada tanggal 7 Mei 2024
Dear Guest,First, let me show you my sincere gratitude for taking the time in sending us your review through Expedia and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo.On behalf of myself and all the staff, thank you for the compliments you have reserved for us in terms of service and hospitality. We are confident of being able to make you live all the extraordinary about this place and I did it with professionalism and attention.I hope to welcome back again soon.Kind Regards.Customer CareNH PALERMO

10/10 Sangat Bagus

olga

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel and staff are great but the area and Sicily in general is dirty and run down. Homeless people sleep in the area, the streets are dirty and poorly maintained.
Menginap 5 malam pada bulan April 2024
Tanggapan dari Customer Care NH PALERMO pada tanggal 7 Mei 2024
Dear Guest,First, let me show you my sincere gratitude for taking the time in sending us your review through Expedia and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo.On behalf of myself and all the staff, thank you for the compliments you have reserved for us in terms of service and hospitality. We are confident of being able to make you live all the extraordinary about this place and I did it with professionalism and attention.We apologize for your impression about the Sicily.I hope to welcome back again soon.Kind Regards.Customer CareNH PALERMO

4/10 Buruk

Thierry, Tremblay en France

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
La chambre n’est pas du tout insonorisée, nous avions l impression que la fenêtre était entre-ouverte, alors qu’elle était fermée. Nous étions réveillés toutes les nuit avec les bruits extérieurs Absence de bouilloire et de bouteille d’eau gratuites. Pas suffisamment de choix dans le menu du restaurant, mais le peux de plats étaient de bonne qualité.
Menginap 7 malam pada bulan April 2024
Tanggapan dari Le Service clients pada tanggal 9 Mei 2024
Cher client,Tout d’abord, je voudrais vous remercier pour la confiance que vous avez reposé sur notre Hôtel en choisissant NH Palermo pour votre séjour.En ce qui concerne vos commentaires, nous les avons lues attentivement et nous souhaitons vous informer que tous les commentaires reçus constituent la méthode la plus fiable pour contrôler le service que nous vous offrons et pour améliorer les problèmes à développer afin de vos satisfaire les atteintes de nos clients et de fournir un service extraordinaire. Ces commentaires seront très précieux pour les prochaines actions à mettre en œuvre. Veuillez recevoir nos excuses les plus sincères pour ne pas avoir pu couvrir vos attentes.Nous espérons que vous nous donnez une seconde chance. Au plaisir de vous accueillir dans un futur proche.Cordialement,Très cordialement

8/10 Bagus

Kate

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
The location for this hotel is great for a short stay in Palermo .. close enough to both the port and the city for all the sights. What was very disappointing and we hadn’t been made aware of was the pool area was closed due to the pool being updated with a new tile band. There are no other areas for lying out at the hotel and the hotel reception were not apologetic when we asked about it. The cleaning around the hotel is a little lax. Rubbish, glasses and a water bottle was left by the pool area for the 3 days we were there. The staircase to the first floor was definitely not mopped down or swept either. The same 6 black sticky spots on the first 6 stairs were there for the duration too. The bedroom was nice but again floors were not washed and the bathroom cleaning was a bit haphazard.
Menginap 3 malam pada bulan April 2024
Tanggapan dari Customer Care NH PALERMO pada tanggal 16 Apr 2024
Dear Kate,First, let me show you my sincere gratitude for taking the time in sending us your review through Expedia and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo.Just to clarify your comment about the pool, is not closed for work in progress we just emptied the pool for clean and make a few work but the pool officially open in May not before.With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest’s satisfaction and to provide an extraordinary service. This comments will be highly valued for next actions to be implemented. Please receive our most sincere apologies for not having been able to cover your expectations.I hope to welcome back again soon.Kind Regards.Customer CareNH PALERMO

10/10 Sangat Bagus

Andrea

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Bellissimo hotel, stanze spaziose con vista sul mare, pulito e con personale disponibile e professionale. Ottimo per viaggi di lavoro e convention. Purtroppo la posizione non è l'ideale per visitare il centro storico di Palermo.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Customer Care NH PALERMO pada tanggal 18 Apr 2024
Dear Guest,First, let me show you my sincere gratitude for taking the time in sending us your review through Expedia and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo.On behalf of myself and all the staff, thank you for the compliments you have reserved for us in terms of service and hospitality. We are confident of being able to make you live all the extraordinary about this place and I did it with professionalism and attention.I hope to welcome back again soon.Kind Regards.Customer CareNH PALERMO

10/10 Sangat Bagus

Sarah

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel, but the immediate area isn’t what I expected. Really cool view of ships coming and going.
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Mario

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing location and staff
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Customer Care NH PALERMO pada tanggal 18 Mar 2024
Dear Guest,First, let me show you my sincere gratitude for taking the time in sending us your review through Expedia and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo.On behalf of myself and all the staff, thank you for the compliments you have reserved for us in terms of service and hospitality. We are confident of being able to make you live all the extraordinary about this place and I did it with professionalism and attention.I hope to welcome back again soon.Kind Regards.Customer CareNH PALERMO

10/10 Sangat Bagus

Paul

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff very helpful and polite. Hotel is kept up and clean. It’s a short walk (10 minutes) to the train station and “circus”.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Customer Care NH PALERMO pada tanggal 12 Mar 2024
Dear Guest,First, let me show you my sincere gratitude for taking the time in sending us your review through Expedia and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo.On behalf of myself and all the staff, thank you for the compliments you have reserved for us in terms of service and hospitality. We are confident of being able to make you live all the extraordinary about this place and I did it with professionalism and attention.I hope to welcome back again soon.Kind Regards.Customer CareNH PALERMO

10/10 Sangat Bagus

Gustavo

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Dinner Menu. Just for tourists, should be nice to have a Pizza/Sandwich/Hamburguers. After you enjoy the City, you need to come back to the hotel and have an easy dinner. After Sunset, have a car or use the taxis. The area is dark and full of homeless. Nothing happened... but you don't feel safe walking by.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Customer Care NH PALERMO pada tanggal 21 Mar 2024
Dear Guest,First, let me show you my sincere gratitude for taking the time in sending us your review through Expedia and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo. We are confident of being able to make you live all the extraordinary about this place and I did it with professionalism and attention.I hope to welcome back again soon.Kind Regards.Customer CareNH PALERMO

10/10 Sangat Bagus

PAOLO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Hotel pulito buon ristorante posizione mediocre
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari NH PALERMO CUSTOMER CARE pada tanggal 25 Feb 2024
Gentilissimo Ospite,Innanzitutto desidero ringraziarla per aver scelto NH Palermo per il suo ultimo soggiorno a Palermo e per averci regalato il suo tempo lasciandoci un commento tanto piacevole. L'aspettiamo presto di nuovo con noi, per un nuovo soggiorno e sarà per noi un piacere poterle dare il mio personale BENTORNATO!Cordiali salutiCustomer CareNH Palermo

10/10 Sangat Bagus

Giancarlo

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari NH PALERMO CUSTOMER CARE pada tanggal 25 Feb 2024
Gentilissimo Ospite,Innanzitutto desidero ringraziarla per aver scelto NH Palermo per il suo ultimo soggiorno a Palermo e per averci regalato il suo tempo lasciandoci un commento tanto piacevole e positivo. L'aspettiamo presto di nuovo con noi, per un nuovo soggiorno e sarà per noi un piacere poterle dare il mio personale BENTORNATO!Cordiali salutiCustomer CareNH Palermo

10/10 Sangat Bagus

Naly

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Luciano

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan Desember 2023

10/10 Sangat Bagus

Vincent

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent stay
Everything was well done. Service and room were excellent.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

natalia

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2023

8/10 Bagus

Shikata

Menginap 4 malam pada bulan November 2023

8/10 Bagus

Martín Aguirre

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Muy bien solo que no se porque no me tomaron en cuenta esas noches a mi conteo de beneficio para adquirir mi noche gratis podrán checarlo?
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Michael

Disukai: Fasilitas
Great location walkable to many restaurants
Menginap 8 malam pada bulan November 2023
Tanggapan dari customer care pada tanggal 11 Des 2023
Dear Michael,First, let me show you my sincere gratitude for taking the time in sending us your review through Expedia and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo.On behalf of myself and all the staff, thank you for the compliments you have reserved for us in terms of service and hospitality. We are confident of being able to make you live all the extraordinary about this place and I did it with professionalism and attention.I hope to welcome back again soon.Kind Regards.Customer CareNH PALERMO

10/10 Sangat Bagus

Graziano

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari NH PALERMO CUSTOMER CARE pada tanggal 11 Des 2023
Dear Graziano,First, let me show you my sincere gratitude for taking the time in sending us your review through Expedia and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo.On behalf of myself and all the staff, thank you for the compliments you have reserved for us in terms of service and hospitality. We are confident of being able to make you live all the extraordinary about this place and I did it with professionalism and attention.I hope to welcome back again soon.Kind Regards.Customer CareNH PALERMO

8/10 Bagus

Jens

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan November 2023

8/10 Bagus

Mahito

Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Mats

Menginap 1 malam pada bulan November 2023

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Oktober 2023

6/10 Cukup Baik

Susan

Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

CARLOS

Bepergian dalam rombongan
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
BUEN HOTEL
EL HOTEL ESTÁ MUY BIEN UBICADO, HABITACIÓN CON EXCELENTE VISTA AL MAR. MUY BUEN DESAYUNO, EXCELENTE ATENCIÓN. LAMENTABLEMENTE LA HABITACIÓN OLÍA A CIGARRILLO Y LA TUVIERON Q LIMPIAR D E NUEVO. EL PARKING PODRÍA SER GRATUITO POR EL PRECIO DEL CUARTO. LOS CUARTOS PEQUEÑOS Y SIN DONDE APOYAR LAS MALETAS
Menginap 2 malam pada bulan September 2023
Tanggapan dari Customer Care pada tanggal 6 Okt 2023
Dear Guest,First, let me show you my sincere gratitude for taking the time in sending us your review through Expedia and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo.With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest’s satisfaction and to provide an extraordinary service. This comments will be highly valued for next actions to be implemented. Please receive our most sincere apologies for not having been able to cover your expectations.We hope you give us a second chance. Looking forward to welcome you back in the near future.Yours Sincerely,Customer CareNH PALERMO

8/10 Bagus

tal

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Nice hotel
Hotel location was in front of the sea but Super noisy, alot of Homeless around and the area is very dirty. The hotel itself has security people Wich helps feeling more safe. The hotel is pretty old and many groups using it.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Customer care pada tanggal 6 Okt 2023
Dear Guest,I would like to personally thank you, for the trust given to our hotel, NH Palermo, by choosing us for your stay in Palermo.With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest’s satisfaction and to provide an extraordinary service. This comments will be highly valued for next actions to be implemented. Please receive our most sincere apologies for not having been able to cover your expectations.We hope you give us a second chance. Looking forward to welcome you back in the near future.Yours Sincerely,Customer CareNH PALERMO

6/10 Cukup Baik

Debesh, Mississauga

Disukai: Kebersihan, staf & layanan
Not the greatest property to stay. Very dirty around the building. Very tiny gym. Staff were great. Did let us check out at 1pm
Menginap 2 malam pada bulan September 2023
Tanggapan dari Customer Care pada tanggal 6 Okt 2023
Dear Guest,I would like to personally thank you, for the trust given to our hotel, NH Palermo, by choosing us for your stay in Palermo.With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest’s satisfaction and to provide an extraordinary service. This comments will be highly valued for next actions to be implemented. Please receive our most sincere apologies for not having been able to cover your expectations.We hope you give us a second chance. Looking forward to welcome you back in the near future.Yours Sincerely,Customer CareNH PALERMO

6/10 Cukup Baik

Brian

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Ikke pengene vær
Pris og kvalitet hænger ikke sammen
Menginap 4 malam pada bulan September 2023
Tanggapan dari Customer care pada tanggal 6 Okt 2023
Dear Brian,I would like to personally thank you, for the trust given to our hotel, NH Palermo, by choosing us for your stay in Palermo.With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest’s satisfaction and to provide an extraordinary service. This comments will be highly valued for next actions to be implemented. Please receive our most sincere apologies for not having been able to cover your expectations.We hope you give us a second chance. Looking forward to welcome you back in the near future.Yours Sincerely,Customer CareNH PALERMO

8/10 Bagus

Terence

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Room was small and boring, no pictures.
Menginap 3 malam pada bulan September 2023
Tanggapan dari NH PALERMO CUSTOMER CARE pada tanggal 24 Sep 2023
Dear Terence,I would like to personally thank you, for the trust given to our hotel, NH Palermo, by choosing us for your stay in Palermo.With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest’s satisfaction and to provide an extraordinary service. This comments will be highly valued for next actions to be implemented. Please receive our most sincere apologies for not having been able to cover your expectations.We hope you give us a second chance. Looking forward to welcome you back in the near future.Yours Sincerely,Customer CareNH PALERMO

10/10 Sangat Bagus

Sharon

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is a wonderful hotel, good location, nice staff.
Menginap 4 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Stefano

Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Diane, East Hanover

Bepergian bersama keluarga
Disukai: Fasilitas
Very friendly and helpful at the front. Desk room was beautiful well kept.
Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Ian

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Agustus 2023

8/10 Bagus

Beverly

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Jennie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Väldigt trevlig personal, fin pool, rent och modernt. Bra restauranger och trevliga sevärdheter inom gångavstånd (om man tycker om att gå omkring för att upptäcka). Lite långt bort till fin strand, men det var enkelt att nyttja lokaltrafiken.
Menginap 6 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Erin

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Agustus 2023

8/10 Bagus

Davide

Menginap 3 malam pada bulan Agustus 2023

8/10 Bagus

Giuseppe

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice hotel
Menginap 2 malam pada bulan Agustus 2023

6/10 Cukup Baik

patrick

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Tired property in need of some TLC. Staff were friendly and helpfu. Breakfast ok, but foods that should normally be hot were always chilled eg sausages. Room cleanliness was poor. Mould on shower heads. Left over toiletries from previous users in bathroom
Menginap 3 malam pada bulan Agustus 2023

6/10 Cukup Baik

Hans

Disukai: Kebersihan, kenyamanan kamar
4 Stars or 3,5 Stars
NH Palermo is perfectly situated at the oceanfront - but the facilities clearly need to be refreshed in order the maintain 4 stars. The same goes for half of the staff, which looked a bit sad and tired. Our room at floor 4 had full oceanview and was really a 4 star room (EURO 3.900,- for 14 days breakfast incl). Hans / Denmark
Menginap 14 malam pada bulan Juli 2023

10/10 Sangat Bagus

Maggie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
What a fantastic stay and the hotel was fantastic!
Menginap 3 malam pada bulan Agustus 2023

8/10 Bagus

Jan

Disukai: Kenyamanan kamar
Ok
Bodde här 5 nätter. Bra läge. Nära staden. Bra poolområde men toaletterna där var smutsiga varje dag! Vi provade att äta lunch vid poolen första dagen och det var bland det sämsta vi ätit. Frukosten var ok, det mesta fanns men flera mornar var maten som skulle vara varm kylskåpskall. Rummen var rymliga och bra, lite slitna.
Menginap 3 malam pada bulan Agustus 2023

10/10 Sangat Bagus

xavier

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Angelina

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We were very happy with our stay at NH Palermo.
Menginap 2 malam pada bulan Agustus 2023

8/10 Bagus

Rosanna

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
There is only one thing I didn’t like was that there were no full length mirror in the room. But overall very nice place to stay within walking distance to restaurants and the beautiful board walk along the beach.
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Customer Care pada tanggal 4 Agu 2023
Dear Mrs Rosanna,First, let me show you my sincere gratitude for taking the time in sending us your review through Expedia and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo.This comments will be highly valued for next actions to be implemented.We are confident of being able to make you live all the extraordinary about this place and I did it with professionalism and attention.I hope to welcome back again soon.Kind Regards.Customer CareNH PALERMO

8/10 Bagus

Ismo

Menginap 6 malam pada bulan Juli 2023

8/10 Bagus

Jesper

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Great location
Centrally located hotel with nice rooms. Pool area tend to be crowded.
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Customer Care pada tanggal 4 Agu 2023
Dear Guest,First, let me show you my sincere gratitude for taking the time in sending us your review through Expedia and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo.This comments will be highly valued for next actions to be implemented. Please receive our most sincere apologies for not having been able to cover your expectations.We hope you give us a second chance. Looking forward to welcome you back in the near future.Yours Sincerely,Customer CareNH PALERMO

6/10 Cukup Baik

Beatriz

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
They need guest service seminar
The hotel is very nice, rooms are comfortable, but most of the staff is not pleasant and most waiters are even rude. Smiles are rare even at the front desk.
Menginap 2 malam pada bulan Juli 2023

8/10 Bagus

Mohamed

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
Good location
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Customer Care pada tanggal 4 Agu 2023
Dear Guest,First, let me show you my sincere gratitude for taking the time in sending us your review through Expedia and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo.On behalf of myself and all the staff, thank you for the compliments you have reserved for us in terms of service and hospitality. We are confident of being able to make you live all the extraordinary about this place and I did it with professionalism and attention.I hope to welcome back again soon.Kind Regards.Customer CareNH PALERMO