The staff are amazing. As soon as we arrived we were greeted by the team and provided a lovely welcome drink. They took us through the check in process and escorted us to the room. The room is very comfortable, as was the bed, with a handy outside balcony. The higher the room the better the view over the city. Was aware of the noise from the nearby bars, but if you ensure the balcony door is closed it was never too loud to interrupt sleep. Location is fantastic, plenty of food and drink options available. Short walk to 2nd road and the Baht bus and a little more to Beach road. Breakfast is well worth getting up for. But it is the staff are where this hotel really excels. Highly recommend.