3 outdoor pools
Cek ketersediaan

Ulasan untuk Woraburi Pattaya Resort & Spa

3 out of 5
Woraburi Pattaya Resort & Spa
237/45 Moo 9, Phaniet Chang Road, Nong Prue, Banglamung, Pattaya, Chonburi

Ulasan

6,6
Penilaian 10 - Sangat Bagus. 26 dari 103 ulasan" "
Penilaian 8 - Bagus. 26 dari 103 ulasan" "
Penilaian 6 - Cukup Baik. 25 dari 103 ulasan" "
Penilaian 4 - Buruk. 9 dari 103 ulasan" "
Penilaian 2 - Sangat Buruk. 17 dari 103 ulasan" "

6,8/10

Kebersihan

6,8/10

Staf & layanan

7,6/10

Fasilitas

6,4/10

Kondisi & fasilitas properti

Ulasan

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari General Manager pada tanggal 8 Feb 2020
Dear Sir/ Madam, Thank you for your kind feedback. Sincerely hope that we can be of service to you again in the future. Kind regards,

4/10 Buruk

Pothiya

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari General Manager pada tanggal 8 Feb 2020
Dear Khun Pothiya, Thank you for your kind feedback. Sincerely hope that we can be of service to you again in the future. Kind regards,

10/10 Sangat Bagus

massao

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Desember 2019
Tanggapan dari General Manager pada tanggal 8 Feb 2020
Dear Massao, Thank you for your kind feedback. Sincerely hope that we can be of service to you again in the future. Kind regards,

6/10 Cukup Baik

Thomas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Desværre rigtig meget larm, jeg måtte rejse igen
De har meget unødvendig larm fra deres poolbar lige midt i hotellet, så alle værelser skal leve med høj diskoteks musik og høj bas i hele dagens åbningstid. Det kunne sagtens være lavt hygge musik, så man kunne slappe af i pool og pool området og på alle hotellets værelser, man kunne ikke få ro til at slappe af om dagen på hotellet, samt jeg så meget få mennesker købe noget fra deres pool bar, tænk at de hellere vil irritere hotellets gæster for at tjene nogen Extra penge i deres pool bar. De burde fjerne den høje musik omgående Der er desuden en fugl der virkelig pipper højlydt i deres hotel kompleks, de er en irreterende høj lyd konstant både nat og dag, jeg troede det var en fejl på deres maskiner, de burde fange og fjerne den fra deres område, så den ikke forstyrre de mange hundrede gæster på deres værelser. Jeg kommer kl. 14.00 og ser at de har sat et skilt på receptionen at deres check in er kl. 15.00, jeg måtte selvfølgelig vente alle andre hoteller i Thailand har check in kl. 14.00, derefter kommer jeg tilbage kl. 15.00 og så siger de at de ikke har noget værelse klar endnu og at jeg skal sætte mig og vente, først kl. 16.00 får jeg et værelse. Jeg spiste morgenmad i deres morgenbuffet og alle varme retter var kolde, det er simpelt hen for dårligt, der er masser af bakterier i de timer det står fremme, varm mad skal holdes ved en konstant varm temperatur.
Menginap 2 malam pada bulan Januari 2020
Tanggapan dari General Manager pada tanggal 8 Feb 2020
Dear Thomas, Thank you for your kind feedback. Sincerely hope that we can be of service to you again in the future. Kind regards,

6/10 Cukup Baik

WAI MAN

Bepergian bersama keluarga
Disukai: Staf & layanan
體驗直接使用泳池的住宿
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari General Manager pada tanggal 8 Feb 2020
Dear Wai Man, Thank you for your kind feedback. Sincerely hope that we can be of service to you again in the future. Kind regards,

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Pool was in a state of disrepair with multiple tiles missing. Bad enough that it cut my sons foot. They are repairing one pool however the smell of glue was overpowering and so bad you could not sit Outside. Staff had very limited communication skills resulting in poor customer service.
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari General Manager pada tanggal 8 Feb 2020
Dear Sir/ Madam, Thank you for your kind feedback. The hotel swimming pool has been completely upgraded for all guest to enjoy. The management has inputted all the efforts to train English for the staff. We valued your great comments on the services and will continues to make them better Sincerely hope that we can be of service to you again in the future. Kind regards,

10/10 Sangat Bagus

JitJan, กทม

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
เหมาะสำหรับการไปพักผ่อนของคนอบครัวในวันหยุดสุดสัปดาห์ เพราะมีสระว่ายน้ำขนาดใหญ่ สวยงาม ใกล้ห้างบิ้กซี สะดวกในการช้อปปิ้ง เหมาะสำหรับนักธุรกิจ เดินทางสะดวก อยู่ใจกลางเมือง อยู่ใกล้แหล่งนัดพบสำคัญๆ เช่น Central. Terminal 21. Harbor
Menginap 1 malam pada bulan Oktober 2019

10/10 Sangat Bagus

JitJan

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great for staying due to large room, nice swimming pool, very service minded people. Love the amenity provided, coffee and tea. Convenient with hair dryer in the room.
Menginap 1 malam pada bulan Oktober 2019

10/10 Sangat Bagus

JitJan, Bangkok

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
recommend for business due to convenient location for travelling and shopping. Good for family due to big and beautiful swimming pool. Nice restaurant and pool bar. Staff has service minded and willing to assist as well as giving information. The room is large and clean. Having hair dryer in the room.
Menginap 1 malam pada bulan September 2019

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan
ราคาคุ้มค่ามากค่ะ ห้องสวย กว้างขวาง วิวสระว่ายน้ำสงบ นอนหลับสบาย
Menginap 1 malam pada bulan September 2019

10/10 Sangat Bagus

Devi, ตาก

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
สระว่ายน้ำใหญ่มากค่ะ ตอนออกมายืนที่ระเบียงห้องบรรยากาศดี สงบ นอนหลับสบายมากค่ะ พนักงานยิ้มแย้มแจ่มใส หน้าโรงแรมมีเซเว่นและอาหารอร่อยๆหลายอย่างเลย
Menginap 3 malam pada bulan September 2019

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
เป็นโรงแรมที่ใหญ่ สระว่ายน้ำสวยมากมี 3 สระดูสวยงาม ห้องพักสะอาด แอร์เย็นมากห้องกว้างรู้สึกสบาย พนักงานยิ้มต้อนรับดีทุกคน ชอบมากครับ
Menginap 1 malam pada bulan September 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
4/5 คะแนน
การบริการดีมาก Front desk ให้คำแนะนำดีมาก ห้องนอนสบาย แอร์เย็น เตียงนอนสบาย แต่มีอย่างนึงคือพื้นห้องน้ำเหนียวมากๆ หนึบหนับมาก เหมือนไม่ได้ทำความสะอาด แต่โดยรวมคือพอรับได้ สมราคา
Menginap 1 malam pada bulan Agustus 2019

10/10 Sangat Bagus

Henrik

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2019

10/10 Sangat Bagus

Nipat

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
สะดวก​สบาย​มาก​ พนักงานบริการดี​ สระว่ายน้ำสวย​มาก
Menginap 1 malam pada bulan Juni 2019

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan
สระน้ำสกปรก​ ห้องโทรมไปหน่อย​ ห้องน้ำระบายน้ำไม่ทัน​ ที่นอนไม่ค่อยสะอาด​ สถานที่โดยรวมสวยดี
Menginap 1 malam pada bulan Mei 2019

10/10 Sangat Bagus

Somchit Kornvipasruang

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
พนักงานบริการดีมาก ช่วยเหลือ และให้คำแนะนำได้อย่างมืออาชีพ ตั้งแต่เช็คอิน จนกระทั่งเช็คเอ๊าท์ อาหารอร่อยและมีหลากหลาย ห้องพักสะอาด ห้องกว้างขวาง เตียงนอนใหญ่นอนสบาย ห้องน้ำทันสมัย เครื่องสุขภัณฑ์สภาพดี โรงแรมีสระว่ายน้ำใหญ่ และ สวยงาม เป็นโรงแรมที่คุ้มค่าต่อค่าใช้จ่าย รวมทั้งบริเวณรอบนอก อยู่ใกล้ ห้างสรรพสินค้า ใกล้ร้านนวด จะกลับไปอีกค่ะ
Menginap 1 malam pada bulan Mei 2019

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama teman, Traveler bisnis
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
Everything was good but the room and the bathroom had unpleasant smell so I requested for a new room and it was a little bit better. Also, the drainage system in the bathroom needed to get unclogged. I wasn’t sure if it happened to only my room or other rooms as well.
Menginap 3 malam pada bulan April 2019
Tanggapan dari Thaveechai M. pada tanggal 1 Mei 2019
thank you for your value comment we will immediatly fix the problem

8/10 Bagus

Samarth

Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
The Hotel was nice, especially the pool was awesome but the service was poor, The room was not too big but ok for 2 people, the Pool access rooms are awesome. (Cabanas). But if u r group of friends that u will enjoy it for sure..
Menginap 4 malam pada bulan April 2019
Tanggapan dari thaveechai pada tanggal 17 Apr 2019
thank you for your comment, concerning our service we will improve immediatly.

6/10 Cukup Baik

Adrian

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Dated, drab, tired. Cramped.
Dated, drab, cramped. Mismanaged. Huge potential, poor execution.
Menginap 1 malam pada bulan Maret 2019
Tanggapan dari Thaveechai M pada tanggal 2 Apr 2019
Thank you for your value comment, we will retify the problem and improve as your mentioned.

2/10 Sangat Buruk

taeheon, 인천

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
중국인과 인도사람이 많아 주변이 많이 시끄럽다 청소상태 매우 불량합니다 수영장 부유물 떠다니는게 보이며 또한 매우 불량 합시다 마지막 체크아웃할때도 드라이기없다면 자꾸 물어보고 매우 불편함 설명해줘도 못찾아 들어가서 찾아주고 나옴
Menginap 2 malam pada bulan Maret 2019
Tanggapan dari Thaveechai pada tanggal 2 Apr 2019
Sorry, for your inconvenience, we will thake your comment to improve our service.

10/10 Sangat Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good
All Right
Menginap 4 malam pada bulan Februari 2019
Tanggapan dari Thaveechai pada tanggal 12 Mar 2019
Thank you for your compliment

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Present for short stay
Nice room but the pool could be better. There were Mosaic tiles loose, too many of them. Breakfast was just OK, nothing fancy. Nice staffs. Good location.
Menginap 1 malam pada bulan Februari 2019
Tanggapan dari Thaveechai pada tanggal 12 Mar 2019
thank you

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I like a hotel very much due to staff are friendly and helpful, room is big size and i can get a pool view, in room have separate shower and bathtub, breakfast is a lot of choice. good location near 7-11 and Big C. (shopping area). I will recommend to my friends to stay here.
Menginap 1 malam pada bulan Februari 2019
Tanggapan dari Thaveechai pada tanggal 14 Mar 2019
Thank you Krup

2/10 Sangat Buruk

Sajjad Ali Shah

Tidak Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Room Washroom & bad were in very bad condition.
Very bad experience so far, hotel management needs to look all aspects especially regular inspection of rooms, facilities and hotel staff service.
Menginap 2 malam pada bulan Januari 2019
Tanggapan dari Thaveechai pada tanggal 30 Mar 2019
We're sorry for your inconvenience stay, we will fixing your issued. Thank for you value comment.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2019

10/10 Sangat Bagus

Chatchai

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
สระว่ายน้ำโอเคเลยเหมาะมาเป็นครอบครัว
Menginap 2 malam pada bulan Oktober 2018
Tanggapan dari May- Guest Experience and Development Manager pada tanggal 27 Nov 2018
Dear Chatchai, Greetings from Pattaya ! Thank you for taking the time to write a comment about your stay at Woraburi Pattaya Resort and Spa. I am delighted to note that you had a pleasant stay with us and enjoyed the hotel facilities. We look forward to welcoming you and your friends once again and continuing to meet your expectations.

10/10 Sangat Bagus

Dimetrius

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2018
Tanggapan dari Sasitorn pada tanggal 25 Sep 2018
Dear Value Guest, Thank you so much for having chosen Woraburi Pattaya Resort and Spa as a place to stay in Pattaya. And spend your time to review our hotel. My staff and I would like to thank you again for your support and looking forward to welcome you back to stay with us again. Regards,

6/10 Cukup Baik

Thitima, Thailand, Chonburi

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Poor maintenance, smell of fungus
The room size is spacious but poor maintenance. Heavy smell of fungus in room and toilet (my daughter was coughing all night and the smell was arousing her long lost allergy condition. Staff was friendly and location is ok.
Menginap 1 malam pada bulan September 2018
Tanggapan dari Sasitorn pada tanggal 7 Des 2018
Dear K. Thitima, On behalf of Woraburi Pattaya Resort and Spa, I would like to thank you very much for your stay with us recently. And feedback in Expedia. Thank you very much for your compliment on our room size and friendly staff as well as hotel location. Please accept my sincere apology for room maintenance and badly smell in the room. And make your daughter could not sleep well. We took note on this issue and discuss in the meeting for improvement. Once again, thank you very much for your support and hopefully to have a chance to welcome you back to stay with us again. Regards,

2/10 Sangat Buruk

Chir Kin

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
check in 態度十分差，酒店沒有服務可言
服務員態度十分差，我book房時已注明4大1小，到check in 時要多收小朋友入住費用，但我book房時看hotel.com上面寫可4大2小朋友，check in给他們看，又說綱頁出錯，又說一定要比錢，最後他們致電訂房部不用给小朋友費用，態度十分差，我即時x9佢啦!大家咪x上當!
Menginap 3 malam pada bulan Agustus 2018
Tanggapan dari Sasitorn pada tanggal 25 Sep 2018
Dear Value Guest, I am deeply sorry to hear that our Front Desk team not able to provide service up to your expectation. Please accept my sincere apology. I truly understand your frustration during your stay. However I will personally look at this issue and make it up to our standard. Once again, please accept my sincere apology. My staff and I hope to be given an opportunity to welcome you back here again in a near future. Regards,

8/10 Bagus

Thonechanh

Good place for relax
Menginap 2 malam pada bulan Agustus 2018
Tanggapan dari Sasitorn pada tanggal 31 Agu 2018
Dear Value Guest, On behalf of Woraburi Pattaya, thank you very much for your stay with us recently and review our hotel. Your great compliment were sharing to our entire staff. Once again, we hope you would coming back to stay with us again, soon. Regards,

2/10 Sangat Buruk

Virginia, manchester

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The shower drain blocked and smelly. Not recommended.
Menginap 3 malam pada bulan Agustus 2018
Tanggapan dari Sasitorn pada tanggal 31 Agu 2018
Dear Value Guest, On behalf of Woraburi Pattaya, I would like to thank you very much for your stay. Please accept my sincere apology for an inconvenience of your stay regarding to shower drain problem. Your feedback was address to our Housekeeping and Engineer to improve this problem. Thank you very much again for your support. Regards,

10/10 Sangat Bagus

Alan Ngai Nan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2018
Tanggapan dari Sasitorn pada tanggal 31 Agu 2018
Dear Value Guest, On behalf of Woraburi Pattaya, thank you very much for your stay with us and review our hotel. Your feedback is very important for us. We share your feedback to our entire team in order to encourage them for their hard working. Once again, thank you very much and looking forward to welcome you back to stay with us again, soon. Regards,

8/10 Bagus

patrizia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
So fast so good
Menginap 4 malam pada bulan Juni 2018
Tanggapan dari Sasitorn pada tanggal 31 Agu 2018
Dear Value Guest, Thank you very much for your stay and review our hotel. Our hotel is really belive in guest direct feedback that it is very important. I am happy to learn that your stay was so far so good. Once again, thank you very much for your stay this time and looking forward to welcome you back to stay with us again, soon. Regards,

2/10 Sangat Buruk

KIT LIM SANDY

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
對這間酒店非常失望，首先房間，床褥像是用上了十年一樣，U字型，睡上去有如跌落坑洞；照明系統簡直難以置信，若不關上總制，房間永遠有一枝光燈是不會熄的，但關了總制，連冷氣機都關掉；房間有露台，但全無枱凳擺設，叫前台取凳，她好不耐煩還要講數一樣配給；浴室花洒承托安裝到天一樣高，簡直不成比例；厠板又是滿佈點點黑點，像用上幾十年一樣。 其次，泳池又無太陽傘設備；整個泳池的設計好睇唔好用，要走到大樓中部才有出口到泳池。 到餐廳，餐枱亂放，簡直沒有統一方向；餐枱又細，放在上面的膠枱墊就大，互相疊起，難以想像這樣都可以接受。 以後不會再住這間酒店
Menginap 7 malam pada bulan Mei 2018
Tanggapan dari Dhanakitt pada tanggal 25 Mei 2018
Dear Ms.Sandy, I am in receipt of your feedback regarding your recent stay and thank you so much for taking the time to tell us about your experience at Woraburi The Ritz Resort & Spa, Pattaya. I am sorry to learn that this time, your overall experience did not meet your expectations; my sincere apologies for that. I have noted all your feedback at Woraburi The Ritz Resort & Spa, Pattaya, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Upon receipt of your feedback, I have researched further into all your feedback and the details were discussed at our managerial meeting, for the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. If you are coming this way again, it will be appreciated if you could drop me a line and I look forward to the opportunity to redeem the situation With the best regards, Dhanakitt Ch. General Manager

8/10 Bagus

Takashi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
全体的にオープンスペースが多く、リゾート感もたっぷり。 部屋も丁寧に清掃されており、快適に過ごせました。 コスパも高いと思います。
Tanggapan dari Dhanakitt ch. pada tanggal 17 Mei 2018
Dear Mr.Takashi, On behalf of the management and the staff of Woraburit the Ritz resort and Spa. I am in receipt of your feedback regarding your recent stay and thank you so much for taking the time to tell us about your experience at Woraburi The Ritz Resort & Spa, Pattaya And your comment will be delivery to our staff to maintain the highest standard of service. We hope to welcome you back to our hotel again we you visit Pattaya. With the best regards, Dhanakitt Changkhaoprom General Manager

10/10 Sangat Bagus

จอย, กรุงเทพ

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
บริการดีมาก
ห้องพักสะอาด สะดวกสบายในการเล่นน้ำ เด็กๆชอบคะ เหมาะกับการพักผ่อน
Menginap 2 malam pada bulan April 2018
Tanggapan dari Dhanakitt Ch. pada tanggal 24 Apr 2018
เรียนคุณจอย ในนามตัวแทนของฝ่ายบริหารและพนักงานโรงแรม วรบุรี รีสอร์ท แอนด์ สปา ขอขอบพระคุณที่ท่านได้ให้เกียรติมาใช้บริการห้องพักของโรงแรมและทราบว่าท่านรู้สึกประทับใจในการบริการของโรงแรมและชอบสระว่ายน้ำของโรงแรม และขอขอบคุณอีกครั้งที่ท่านได้สละเวลาเขียนคำชมโดยให้คะแนนสูงสุด ซึ่งจะได้นำคำชมของท่านไปแจ้งให้พนักงานฝ่ายปฏิบัติงานได้รับทราบเพื่อเป็นขวัญและกำลังใจในการพัฒนาในทางทีดีขึ้นต่อไป และหวังเป็นอย่างยิ่งที่จะมีโอกาสได้รับใช้คุณจอยอีกทุกๆครั้งที่มาเที่ยวพัทยา ขอแสดงความนับถืออย่างสูง นายธนกิตติ์ ฉางข้าวพรม ผู้จัดการทั่วไป

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel, good breakfast
Menginap 2 malam pada bulan Maret 2018
Tanggapan dari dhanakitt pada tanggal 25 Mar 2018
Dear Sir, Thank you so much for having chosen Woraburi The Ritz Resort & Spa as a place to relax in Pattaya I am glad to hear that you have a pleasant stay with us especially our room comforts & cleanliness, breakfast and location. For the breakfast I have already add three more kind of bakery and two regional soups which make our breakfast more variety than before. I and my staff thank you again for your time to review our hotel. I believe your maximum score review will inspire all of my staff to keep constancy of hotel standard. Kind Regards Dhanakitt Ch. General Manager

2/10 Sangat Buruk

Allan

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Woraburi The Ritz Resort and Spa Pattaya. NO GOOD!
I stayed att the hotel from the 21 of februari to 2 of march 2018. I wew suposed to stay until the 5 of march but i hade to check out earlier because of bad hotel. I think i was att the lobby frontdesk for att least 1 hour everyday when i were staying in the hotel for complain and discuse with staff and manager. The breakfast buffé is pointed to people from India and China, the most buckets of food, coffe, juice were almost always finished or empty. There is partys going in in the pool area until 06.00 am almost every night or if not in the rooms, security does nothing event that the pool rules is that it close 20.00 pm. The rooms water valves did not work, television were bad signal, they have probably not clean under beds for six months. Safety box not work. 1 room key even that we were 2 living in the room. The hotel rent out parking space to big noicy tourist buses just outside the rooms, i think probably 15 buses coming in late att night and starts Up very early morning for 10 min to cool down the AC inside. Well, imposible to sleep, bad food, service, cleaning and maintance. 1 of 5 points of me
Menginap 8 malam pada bulan Februari 2018
Tanggapan dari Dhanakitt ch. pada tanggal 16 Mar 2018
Dear Mr.Allan I am deeply sorry to hear that our staff and services did not meet your expectation. Please accept my sincere apology. I truly understand your frustration during your stay. However I will personally look at the issue and make it up to our standard as it should be when it is at the earliest. Once again, please accept my sincere apology. I and my staff hope to be given an opportunity to welcome you back here again in near future. With the best regards, Dhanakitt Ch. General Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Pleasurable stay
Service was top notch and staff was extremely accommodating. Pool is amazing and spacious. Location was decent and just down the road from Grace spa which had all of your typical spa services. Bed was a little firm but I slept just fine. Would stay again.
Menginap 1 malam pada bulan Februari 2018
Tanggapan dari Dhanakitt ch. pada tanggal 9 Mar 2018
Dear Sir, Thank you so much for having chosen Woraburi The Ritz Resort & Spa as a place to relax in Pattaya I am glad to hear that you have a pleasant stay and enjoy our swimming pool especially our music during your swim. I and my staff kindly thank you again for your reviews and hope you and your friend will visit us again in near future. Kind Regards, Dhanakitt ch. General Manager

6/10 Cukup Baik

Muhsin

Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Staf & layanan
Dikkate alın
Otel iyi ama konumu uzak resepsiyon bir halta yaramaz hata oda temizlikçiler hariç hiç bir personel bir işe yaramaz tavsiye etmem
Menginap 10 malam pada bulan Januari 2018
Tanggapan dari dhanakitt pada tanggal 10 Feb 2018
Dear Mr.Muhsin, I am deeply sorry to hear that our staff and services did not meet your expectation. Please accept my sincere apology. I truly understand your frustration during your stay. However I will personally look at the issue and make it up to our standard as it should be when it is at the earliest. Once again, please accept my sincere apology. I and my staff hope to be given an opportunity to welcome you back here again in near future. With the best regards, Dhanakitt Ch. General Manager

8/10 Bagus

Pui Wai

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
房間及環境ok
房間都乾淨及環境可以，去按摩、海灘及食宵夜，我們一行4人都會叫車出去的，早餐方面，我們是散客,不是團體。散客座位是同團體座位是不同位置的，這是值得一讚，因為在團體位置食早餐太嘈及座位太迫了。
Menginap 4 malam pada bulan Januari 2018
Tanggapan dari Dhanakitt pada tanggal 29 Jan 2018
Dear Mr.Pui Wai, On behalf of the management and the staff of Woraburi The Ritz Resort and Spa. We are glad to have you stay with us and knew that you like our room cleanliness and our location and we are so sorry to hear that you are not so happy with our breakfast room that you may misunderstanding our breakfast room in the otherside of the restaurant for group. Your evaluate in the high score will refect to our staff to improve our service and develop our standard of service. And we hope to welcome you back to our hotel in the near future. With the best regards, Dhanakitt Ch. General Manager

8/10 Bagus

rachid, nice

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Bien
Hôtel un peu loin du centre les des restaurants et un centre commercial à 2 mn
Menginap 3 malam pada bulan Januari 2018
Tanggapan dari dhanakitt pada tanggal 20 Jan 2018
Dear Mr.Rachid, We are really thankful for your valued time to review after your recently stay at Woraburi The Ritz Resort & Spa. As you mentioned our location may not near to Pattaya attractions but we just only 5 mins from the beach and 10 mins from Pattaya Walking Street by taxi. Our staffs are always available to help you arrange or organize the transportation for your Pattaya visit. Mr.Rachid, We would like to thank you once again for the high score and comment. We do hope that we will have a chance to provide you a better service again in near future. Best Regards, Dhanakitt Ch. General Manager

8/10 Bagus

Erwan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 4 malam pada bulan Januari 2018
Tanggapan dari Dhanakitt pada tanggal 18 Jan 2018
Dear Mr.Erwan, Thank you so much for having chosen Woraburi The Ritz Resort & Spa as a place to relax in Pattaya. I am glad to hear that my team be able to reach your satisfactions and make you the remarkable stay. I will definitely forward your compliment regarding our staff and all departments to motivate their team member and continue providing the best services to our guests. I and my staffs kindly thank you again for your reviews and hope you will visit us again in near future. Warm Regards Dhanakitt ch. General Manager

2/10 Sangat Buruk

zohar, pattaya

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
bad hotel bad stuff, ill not come back here again!
i have alot to say but in the overall it was THE bad hotel we been all our stay in Thailand. stuff was rude, the bagboy not help me take my bags on the stairs. the breakfast was gross all the food from last night come to the morning meal. the wifi working only in one area on the hotel, so most of the time no wifi. in the chek-in they ask for 2000B on the room in case that somthing happen. Big Unlike for this hotel, never come back and either not one of my friends.
Menginap 2 malam pada bulan Januari 2018
Tanggapan dari Dhanakitt pada tanggal 18 Jan 2018
Dear Mr.Zohar, I am deeply sorry to hear that our staff and services did not meet your expectation. Please accept my sincere apology. I truly understand your frustration during your stay. However I will personally look at the issue and make it up to our standard as it should be when it is at the earliest. Once again, please accept my sincere apology. I and my staff hope to be given an opportunity to welcome you back here again in near future. Sincerely yours, Dhanakitt ch. General Manager

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Floor is not clean. Towel is very old. Pool water not clear.
Menginap 2 malam pada bulan November 2017
Tanggapan dari dhanakitt pada tanggal 24 Nov 2017
Dear Anonymous, I am deeply sorry to hear that our hotel and services did not meet your expectation. Please accept my sincere apology. I truly understand your frustration during your stay. However I will personally look at the issue and make it up to our standard as it should be when it is at the earliest. Once again, please accept my sincere apology. I and my staff hope to be given an opportunity to welcome you back here again in near future. Sincerely yours, Dhanakitt Changkhaoprom General Manager

2/10 Sangat Buruk

เที่ยวแบบครอบคร, กทม

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
มีแค่สะว่ายน้ำ
ห้องพักไม่สะอาดเลย ห้องน้ำเหม็นมาก พักงานทำความสะอาดมักง่ายใช้ผ้าห่มเดิมจากแขกคนอื่นให้เราใช้ที่แย่กว่านั้นคือผ้าห่มมีคราบเลือดคล้ายประจำเดือนที่ไม่เคยผ่านการซักมาเลย เห็นแล้วชวนอาเจียน ขอเปลี่ยนใหม่ กว่าจะได้ต้องตามถึง2รอ ทำห้องไม่เรียบร้อยคือห้องของเราเป็นห้องแฟมมิลี่มี2 ห้องนอน พนักงานก็เก็ยทำห้องให้แค่ห้องเดียว ต้องแจ้งถึงจะมาทำให้ใหม่ พูดถึงอาหารเช้า จานชาม ไม่สะอาดอาหารไม่อร่อยแก้วน้ำไม่พอ คือโดยรวมแล้วไม่โอเครเลย ห้องพักจะสามารถเปิดประตูด้านหลังเพื่อลงเล่นน้ำในสระของโรงแรมได้ อันนี้สะดวกดีค่ะ แต่ทางเดินด้านหลังห้องจะทะลุถึงกันได้ ซึ่งทางโรงแรมอนุญาติให้สูบบุหรี่ได้ เราไม่สูบบุหรี่เรามีเด็กเล็กไปด้วยเราโชคไม่ดีเพื่อข้างห้องสูบบุหรี่จัดมากเปิดประตูหลังห้องเพื่อลงสระก็จะได้กลิ่นบุหรี่ตลอดรวมถึงตอนเล่นน้ำด้วย เรามาการจัดการของทางโรงแรมไม่ดี โดยส่วนตัวแล้วจะไม่มาอีกแน่นอน ครั้งนี้ที่มาเพราะเพื่อนจองห้องที่นี้ไว้แล้วจากราคาที่จองห้อง4**** เราไม่คาดหวังว่าจะได้รับบริการที่เลิศเลออยู่แล้วเพราะที่พูดมาทั้งหมดเป็นบริการขั้นพื้นฐานของโรงแรมทั่วไปที่ควรมีนะคะ
Menginap 2 malam pada bulan Oktober 2017
Tanggapan dari ธนกิตติ์ pada tanggal 6 Nov 2017
เรียนท่านลูกค้า ในนามตัวแทนของโรงแรมวรบุรี เดอะรีซท์ ใคร่ขอกราบขอบพระคุณที่ท่านได้ให้เกียรติเข้าพักที่โรงแรม และได้ทราบว่าท่านไม่ได้รับความสะดวกในการเข้าพักไม่ว่าจะเป็นเรื่องของห้องพักที่ไม่สะอาดและกลิ่นของท่อน้ำทิ้งในห้องน้ำ ตลอดจนเรื่องรสชาดของอาหารเช้าในส่วนข้อบกพร่องทางโรงแรมขอน้อมรับไปปรับปรุงแก้ไขให้ดีขึ้น ท้ายนี้ใคร่ขอโอกาสที่จะปรับปรุงแก้ไขให้ท่านได้เห็นและกลับมาพักอีกในครั้งต่อไป ขอแสดงความนับถืออย่างสูง นายธนกิตติ์ ฉางข้าวพรม ผู้จัดการทั่วไป

2/10 Sangat Buruk

Greg, australia

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kenyamanan kamar
Not good, disappointing
The room was not serviced 4 out of 10 days stay. Very little hot water Other gusts very noisy Only 1 role of toilet paper for 2 people and had to get own
Menginap 10 malam pada bulan September 2017
Tanggapan dari Kai pada tanggal 15 Okt 2017
Dear Mr.Greg, Thank you very much for your reviews in related your recently stay at Woraburi The Ritz Resort & Spa. Your comment truly evaluated our products and service and also tells us what we do right and what we really need to improve. However I will personally look at your constructive comment and make it better when it is at the earliest. I and management team would like to apologize once again. We hope to be given an opportunity to redeem ourselves where I promise you things will have improved. With the best regards, Dhanakitt Ch. General Manager

8/10 Bagus

Henry

Disukai: Staf & layanan, kenyamanan kamar
Good value
Helpful staff. Family room going directly out onto the pool area was very nice. Family enjoyed the trip. The room however had a musty smell that cleared up after running the aircon on dry mode for a while.
Menginap 1 malam pada bulan Agustus 2017
Dear Herry Thank you so much for taking the time to write in and let us know about your stay It’s great to see you enjoyed your time with us here and we look forward to welcoming you back. Best regards, Udom J GM

4/10 Buruk

Bonny

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
大堂是室外的，房間比較舊，而且廁所渠口很臭，我的小朋友在泳池比玻璃割傷，幸好沒有太大傷口，而且他們也表示歉意，希望可以改善環境以免再有人受傷。出入芭堤雅市中心需要每次乘車，周圍環境也沒有很方便，比較民居化。
Menginap 2 malam pada bulan Agustus 2017
Thank you for your comments and we will improved it, Once again, please accept our apologize for any inconvenience caused to you. Sincerely, Udom GM