2/10 Sangat Buruk
Tamas
9 Jan 2024
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
This was our worst "hotel" in Bali
This was our worst "hotel" in Bali for a lot of money. We got the room here for almost the same money as in the Hilton, you can compare the quality and the possibilities.
We spent 2 hours here in total, then went to another hotel. They offered us another room, but we didn't take it, as we had already read other people's opinions and didn't want to ruin our whole vacation with compromises. Please check the reviews before you book this hotel!
When we entered our room, we saw that the cleanliness and condition of the room was far from good. The floors were dirty, and there were noticeable stains on the furniture and bedding.
The hotel is in a very bad condition, the pictures could have been taken when it was built, it is not nearly like this now. The star rating should be reviewed by the accommodation agencies and not to deceive people.
In the bathroom, water dripped from the faucet continuously, the private pool can be accessed by climbing through the window, which is not safe if you are wet.
The air conditioner didn't work and since there are windows all around and the room, it was very hot, they tried to fix it, but without success.
The hotel's location is very bad, it is in the middle of no-where far away from the main attractions. When we declared that we were leaving the hotel, they told us that there would have been a shuttle bus, but they didn't say that at all when we arrived, so we think it's just for decoration.
We didn't get any refund.
Tamas
Menginap 2 malam pada bulan Desember 2023