Hotel setting is lovely. Rooms are good (although quite dark!) and the pool is really nice. It is quite remote from any towns and the road down to the hotel (like a lot of Nusa Penida) is really bad and could do with being resurfaced. Not too far to walk to crystal bay which is a bonus. You can tell it’s a new hotel - a few tweaks needed and maybe some more training of reception staff to be able to help with your questions, assisting with drivers and day tours etc.