8/10 Bagus
David
Bepergian bersama keluarga
6 Jun 2024
Disukai: Staf & layanan
This hotel has a great central location with several great restaurants within walking distance and easy access to the freeway. We stayed for the Cool April Nights car show in Redding,CA. The Friday night classic car cruise route runs directly in front of the hotel. We couldn’t have had a better view! The staff were very friendly, and easy to deal with. Now for the not so good part of the review..I’ve stayed at this hotel since 1995 and it doesn’t look like they’re renovated MUCH since then. There were a few small pieces of trash left in my hallway for two days before staff picked them up. The complimentary breakfast was almost not edible, and I’m not a picky person. Anything that the hotel cooked/warmed was horrible, but they did have a waffle maker, cereal, bagels, fruit, etc. that saved it from being a total fail.
Now, I do understand that this was an extremely busy weekend and they were booked to the gills, so I will forgive them for some of their shortcomings. I do feel that the facilities need updating and they are really missing out on providing a better experience for their customers and creating more RETURN customers for the future. The price was right and although my wife won’t stay here, I will happily stay there again because I feel that the positives outweigh the negatives, lol!
David
Menginap 3 malam pada bulan April 2024