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Ulasan untuk California Inn & Suites Rancho Cordova - Sacramento

3 out of 5
California Inn & Suites Rancho Cordova - Sacramento
10800 Olson Dr, Rancho Cordova, CA

Ulasan

5,8
Penilaian 10 - Sangat Bagus. 201 dari 1002 ulasan" "
Penilaian 8 - Bagus. 184 dari 1002 ulasan" "
Penilaian 6 - Cukup Baik. 169 dari 1002 ulasan" "
Penilaian 4 - Buruk. 142 dari 1002 ulasan" "
Penilaian 2 - Sangat Buruk. 306 dari 1002 ulasan" "

5,4/10

Kebersihan

6,6/10

Staf & layanan

5,0/10

Fasilitas

5,0/10

Kondisi & fasilitas properti

5,6/10

Ramah lingkungan

Ulasan

6/10 Cukup Baik

Melani

Bepergian bersama hewan peliharaan
Disukai: Staf & layanan
It was what id expected for the price paid.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 22 Mei 2024
Dear Melani,I appreciate your feedback. We are working hard to satisfy our guests. Thank you so much

2/10 Sangat Buruk

Surendranadh

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 22 Mei 2024
Dear Surendranadh,I am sorry to hear that you are experiencing shortcoming. Please let us know if you encountered any issues. We will definitely address it.

4/10 Buruk

Gary

Place was a dump
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 22 Mei 2024
Dear Gary,We’re disappointed that we are felt short of your expectations. We’re working hard to improve our services in order to provide best customer services for our guests. Thank you

6/10 Cukup Baik

Janae

Disukai: Staf & layanan
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 22 Mei 2024
Dear Janae,I appreciate your feedback. We’re working hard to improve our services. If you encounter any issues please let us know. We will definitely address it

8/10 Bagus

Michael

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Was an okay stay for one night. Place needs a bit of updating.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 16 Mei 2024
Dear Michael,I appreciate your positive feedback. We are looking forward to having you in future. Thank you

8/10 Bagus

Jamison

Disukai: Fasilitas, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
Good place to stay
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 16 Mei 2024
Dear Jamison,I appreciate your feedback! We’re working hard & improving our services to satisfy our guests. We are looking forward to having you in future. Thank you

2/10 Sangat Buruk

Carla

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Bug infestation workers do nothing about it
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 12 Mei 2024
Dear Carla,I am sorry to hear that you have an issue. We have professional pest service. Regularly treating the room. Thank you for understanding

10/10 Sangat Bagus

Blake

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nostalgic
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 12 Mei 2024
Dear Blake,Thank you so much for your positive feedback! We’re thrilled to hear that you enjoyed your stay with us & our staff were able to provide you friendly & helpful service. We’re happy to hear that we provided you clean & comfortable room, our location is very convenient for your needs. We appreciate your business & welcome you back soon.

2/10 Sangat Buruk

Michelle

Bepergian dalam rombongan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
This place was dirty inside and out. Homeless people all over the property Beds are hard as rocks Cockroaches inside the rooms Someone tried to sell me drugs in the parking lot
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari GM pada tanggal 6 Mei 2024
Dear Michelle,We’re disappointed that we are felt short of your expectations. We’re working hard to improve our services in order to provide best customer services for our guests. BTW, we have professional security & pest control services. If you see any issues please inform front desk. We will take care of them.

10/10 Sangat Bagus

Tanvir

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall great experience!
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 3 Mei 2024
Dear Tanvir,I appreciate your feedback. We are working hard to satisfy our guests. We’re looking forward to having you in future.

8/10 Bagus

Jam

Disukai: Fasilitas
Good job
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 4 Mei 2024
Dear Jam,I appreciate your feedback. We are working hard to satisfy our guests. We’re looking forward to having you in future. Thank you

8/10 Bagus

Jeffrey

Great location and value for the money!
Menginap 2 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 4 Mei 2024
Dear Jeffrey,Thank you so much for your positive feedback! We’re thrilled to hear that you enjoyed your stay with us & our staff were able to provide you friendly & helpful service. We’re happy to hear that we provided you clean & comfortable room, our location is very convenient for your needs. We appreciate your business & welcome you back soon.

2/10 Sangat Buruk

Jaxx

Traveler bisnis, Bepergian bersama keluarga dan anak
Tidak Disukai: Fasilitas
Had roaches and was dirty.
Menginap 2 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 4 Mei 2024
Dear Jaxx,Sorry to hear that you are experiencing some issues. We have professional pest control services regularly treating the rooms. We will look into your concern. Thank you

6/10 Cukup Baik

Elisa

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas
It was clean and the price was right
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 28 Apr 2024
Dear Elisa,I appreciate your feedback. We are working hard to satisfy our guests. We are looking forward to having you on future. Thank you so much.

2/10 Sangat Buruk

Suzanne

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
I do not recommend staying at this hotel; first of all the location is not good. That general area has a lot of corporate businesses so I thought it would be safer but the actual hotel is where a lot of the stores are so there’s a lot of transient activity and my room was right on the street so I didn’t feel great about my safety. Almost every surface in my room was damaged in some way. Scratches and dents on the doors and walls, the power strip on the nightstand had a broken plug. The toilet wobbled when I sat on it, the shower was really dingy, and I didn’t really want to use it. There were holes and stains in the sheets, and I found hairs in the bed. Also the mattress was super cheap and squeaky. I could feel the springs. Weirdly a few times a day the power would just blink out for a second and then come back on, so I wasn’t sure what that was about. The WiFi kept kicking me off and didn’t work at all the last day. The people working the front desk were nice enough, it’s not their fault this place is run down. But the difference between the website and the actual place is shockingly dramatic. Of course there was noise 24 hours a day, people, yelling and stomping and hitting things. I did not sleep well.
Menginap 3 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 28 Apr 2024
Dear Suzanne,We’re disappointed that we are felt short of your expectations. We’re working hard to improve our services in order to provide best customer services for our guests. So we appreciate your honesty. Thank you,

2/10 Sangat Buruk

Helen

Bepergian bersama teman, Bepergian bersama keluarga dan anak
Tidak Disukai: Fasilitas
Just the bugs in the room i got no sleep
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 28 Apr 2024
Dear Helen,Sorry to hear that we felt short of your expectations. Please let us know if you encounter any specific issues. We will definitely address it. Thank you.

6/10 Cukup Baik

Tadeusz, Fairfield

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
Property was a bit run down.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 28 Apr 2024
Dear Tadeusz,I appreciate your feedback. Please specify your concern, we will definitely address it. Thank you

4/10 Buruk

Bernardo

Menginap 2 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 12 Mei 2024
Dear Bernardo,Please let us know if you encounter any specific issues. We will definitely address it. Thank you

10/10 Sangat Bagus

Ayesha

Disukai: Fasilitas
Great
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 28 Apr 2024
Dear Ayesha,Thank you so much for your positive feedback! We’re thrilled to hear that you enjoyed your stay with us & our staff were able to provide you friendly & helpful service. We’re happy to hear that we provided you clean & comfortable room, our location is very convenient for your needs. We appreciate your business & welcome you back soon. Thank you

10/10 Sangat Bagus

Jam

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Every thing ass bout
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 11 Apr 2024
Dear Jam,Thank you so much for your positive feedback! We’re thrilled to hear that you enjoyed your stay with us & our staff were able to provide you friendly & helpful service. We’re happy to hear that we provided you clean & comfortable room, our location is very convenient for your needs. We appreciate your business & welcome you back soon.

2/10 Sangat Buruk

Daniel

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
First room I got front door didn’t lock. Second room I got tv didn’t work
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 11 Apr 2024
Dear Daniel,Sorry to hear that you are not satisfied with your stay. Please let us know if you have any issues. We will definitely address it. Thank you.

2/10 Sangat Buruk

Ritsuko

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 11 Apr 2024
Dear RitsukoSorry to hear that you’re not satisfied with your stay. Please let us know if you encounter any issues. We will definitely address it. Thank you

6/10 Cukup Baik

Rebeca

Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 9 Apr 2024
Dear Rebecca,I appreciate your feedback. If you encounter any issues, we will definitely address it. Thank you

2/10 Sangat Buruk

Robert

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Mostly would never come back
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 5 Apr 2024
Dear Robert,We’re disappointed that we are felt short of your expectations. We’re working hard to improve our services in order to provide best customer service for our guests. So we appreciate your honesty.

8/10 Bagus

Jeffrey

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan April 2024
Tanggapan dari GM pada tanggal 9 Apr 2024
Dear Jeffery,I appreciate your positive feedback! We’re thrilled to hear that you enjoyed your stay with us & our staff were able to provide you friendly & helpful service. We’re happy to hear that we provided you clean & comfortable room, our location is very convenient for your needs. We appreciate your business & welcome you back soon.

10/10 Sangat Bagus

Mariah

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 28 Apr 2024
Dear Mariah,Thank you so much for your positive feedback! We’re thrilled to hear that you enjoyed your stay with us & our staff were able to provide you friendly & helpful service. We’re happy to hear that we provided you clean & comfortable room, our location is very convenient for your needs. We appreciate your business & welcome you back soon.

10/10 Sangat Bagus

Jamison

Disukai: Kebersihan
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 2 Apr 2024
Dear Jamison,I appreciate your positive feedback! We are working hard to satisfy our guests. We are looking forward to having you in future. Thank you so much

10/10 Sangat Bagus

GeeGee

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 2 Apr 2024
Dear GeeGee,I appreciate your feedback. We’re thrilled to hear that you enjoyed your stay with us & our staff were able to provide you friendly & helpful service. We’re happy to hear that we provided you clean & comfortable room, our location is very convenient for your needs. We appreciate your business & welcome you back soon.

10/10 Sangat Bagus

Stephanie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
I absolutely appreciate this place because it is a very convenient distance for mt job and my kid's school. I super appreciate the lovely Lady at the front desk Jay..thank you for being so kind. and Olivia thank you for everything. I see they are upgrading a lot of rooms. I hope to see this place thrive & be here for years to come.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 2 Apr 2024
Dear Stephanie, We really appreciate your feedback. We are working hard to satisfy our customers. We are looking forward to having you in near future. Thank you so much.

2/10 Sangat Buruk

christina

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 26 Mar 2024
Dear Christina,sorry to hear that you did not enjoy your stay with us. We apologize for any inconvenience you have experience with. Please let us know if you encounter any issues. We will definitely address it. Thank you

10/10 Sangat Bagus

Nick

Traveler bisnis
Disukai: Fasilitas
Safe
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 24 Mar 2024
Dear Nick,Thank you so much for your positive feedback! We’re thrilled to hear that you enjoyed your stay with us & our staff were able to provide you friendly & helpful service. We’re happy to hear that we provided you clean & comfortable room, our location is very convenient for your needs. We appreciate your business & welcome you back soon.

8/10 Bagus

James

Tidak Disukai: Staf & layanan
The bed was fluffy and very comfortable however ac didnt work.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 18 Mar 2024
Dear James,I appreciate your feedback. If you have an issue with the AC, our maintenance is out there to fix it or transfer you to a new room. Thank you for understanding.

8/10 Bagus

James

Friendly enviroment
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 18 Mar 2024
Dear James,I appreciate your feedback. We are looking forward to having you in future. Thank you so much.

2/10 Sangat Buruk

Michael

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
There was no one cleaning my room nor was there any staff on the premises to assist me when I came to the office.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 11 Mar 2024
Dear Michael,Sorry to hear you situation! There is at least one person in the front office. Please check with them ; we’re all working hard to satisfy our customers. Thank you

4/10 Buruk

Lauren

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Unfortunately, I cannot recommend staying at this location. Although I booked a non-smoking room, the entire room smelled of smoke. The initial part of the evening was quiet, and the staff was very helpful in accommodating my request for a quiet part of the property. The front desk staff were very kind and helpful which is a positive for this stay. Unfortunately, in the middle of the night, there were loud disruptions and ruckus coming from the outside. I got a terrible nights sleep and was not comfortable my entire stay.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 11 Mar 2024
Dear Lauren,We’re disappointed that we are felt short of your expectations. We’re working hard to improve our services in order to provide best customer services for our guests. So we appreciate your honesty. Thank you

6/10 Cukup Baik

Chris

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 11 Mar 2024
Dear Chris,I appreciate your feedback! If you encounter any issues please let us know. We will definitely address it. Thank you so much.

4/10 Buruk

Aziz, san francisco

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
It’s ok not clean and confortable not again thanks
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari GM pada tanggal 7 Mar 2024
Dear Aziz,I am sorry to hear that your are not satisfied with your stay with us. Please let us know if you encountered any specific issues. We will definitely address it. Thank you

6/10 Cukup Baik

Jorge

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Place it’s not what they show on website, old, dirty rooms, lots of hairs on shower, light switches broken, missing tv remote control
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 15 Feb 2024
Dear Jorge,We will look into these issues you mentioned! You always ask the front desk for the tv remote if it is misplaced. Thank you

2/10 Sangat Buruk

Deepak

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
This hotel is maintained like cheap motel. Very dirty, scary, smelly and very unhygienic. It was very difficult to spend one night in that dirty room for $90 a night, while this place doesn’t even deserve $10 a night. It looked like this place is only for homeless druggies.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari GM pada tanggal 14 Feb 2024
Dear Deepak,We’re disappointed that we are felt short of your expectations. We’re working hard to improve our services in order to provide best customer services for our guests. So we appreciate your honesty.

2/10 Sangat Buruk

augustus

Menginap 2 malam pada bulan Januari 2024
Tanggapan dari GM pada tanggal 25 Jan 2024
Dear Augustus,I am sorry to hear that you are not satisfied with your stay with us. Please let us know if you encounter any issues. We will definitely address it immediately. Thank you

2/10 Sangat Buruk

Erica

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari GM pada tanggal 19 Jan 2024
Dear Erica,We’re disappointed that we are felt short of your expectations. We’re working hard to improve our services in order to provide best customer services for our guests. So we appreciate your honesty.

10/10 Sangat Bagus

Mary

Bepergian bersama keluarga
Great stay.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari GM pada tanggal 18 Jan 2024
Dear Mary,Thank you so much for your positive feedback! We’re thrilled to hear that you enjoyed your stay with us & our staff were able to provide you friendly & helpful service. We’re happy to hear that we provided you clean & comfortable room, our location is very convenient for your needs. We appreciate your business & welcome you back soon. thank you so much.

10/10 Sangat Bagus

Bobby

Disukai: Kebersihan, staf & layanan, fasilitas
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari GM pada tanggal 3 Jan 2024
Dear Bobby,Thank you so much for your positive feedback! We’re thrilled to hear that you enjoyed your stay with us & our staff were able to provide you friendly & helpful service. We’re happy to hear that we provided you clean & comfortable room, our location is very convenient for your needs. We appreciate your business & welcome you back soon.

8/10 Bagus

Jess

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Convenient spot, great staff. Outdated a/c unit, some things at the hotel are ik poor shape
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari GM pada tanggal 25 Des 2023
Dear Jess,I appreciate your feedback! We’re thrilled to hear that you enjoyed your stay with us & our staff were able to provide you friendly & helpful service. Thank you so much

10/10 Sangat Bagus

Jess

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great staff and close to shopping areas
Menginap 1 malam pada bulan September 2023
Tanggapan dari GM pada tanggal 22 Des 2023
Dear Jess,We appreciate your positive feedback. We’re thrilled to hear that you enjoyed your stay with us & our staff were able to provide you friendly & helpful service. We’re happy to hear that we provided you clean & comfortable room, our location is very convenient for your needs. We appreciate your business & welcome you back soon.

8/10 Bagus

Mary

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
You get what you pay for. It was good for the price.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari GM pada tanggal 22 Des 2023
Dear Mary,We appreciate your positive feedback. We are constantly working hard to improve our services. We’re looking forward to seeing you soon. Thank you

2/10 Sangat Buruk

Living Hope

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari GM pada tanggal 3 Jan 2024
We’re disappointed that we are felt short of your expectations. We’re working hard to improve our services in order to provide best customer services for our guests. So we appreciate your honesty

10/10 Sangat Bagus

Ryan

Menginap 2 malam pada bulan November 2023
Tanggapan dari GM pada tanggal 21 Nov 2023
Dear Ryan,I appreciate your positive feedback. We’re thrilled to hear that you enjoyed your stay with us & our staff were able to provide you friendly & helpful service. We’re happy to hear that we provided you clean & comfortable room. We appreciate your business & welcome you back soon.

10/10 Sangat Bagus

Daniel

Traveler bisnis, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Perfect place to stay ;)
Excellent service!!
Menginap 1 malam pada bulan November 2023
Tanggapan dari GM pada tanggal 15 Nov 2023
Dear Daniel,I appreciate your feedback! We’re working hard to improve our services in order to provide best customer services for our guests. We are looking forward to having you soon. Thank you

10/10 Sangat Bagus

Sara

Menginap 1 malam pada bulan November 2023
Tanggapan dari GM pada tanggal 15 Nov 2023
Dear Sara,I appreciate your feedback. We’re working hard to improve our services in order to provide best customer services for our guests. We’re looking forward to having you in future.