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Ulasan untuk Fairfield Inn & Suites Rancho Cordova

2.5 out of 5
Fairfield Inn & Suites Rancho Cordova
10745 Gold Center Dr, Rancho Cordova, CA

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 612 dari 1001 ulasan" "
Penilaian 8 - Bagus. 280 dari 1001 ulasan" "
Penilaian 6 - Cukup Baik. 65 dari 1001 ulasan" "
Penilaian 4 - Buruk. 23 dari 1001 ulasan" "
Penilaian 2 - Sangat Buruk. 21 dari 1001 ulasan" "

9,2/10

Kebersihan

9,2/10

Staf & layanan

8,6/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Gregory

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
My overall stay was great.
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Melissa S. pada tanggal 22 Mei 2024
We hope to see you again soon!

10/10 Sangat Bagus

MANAS

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good hotel to stay with family.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Collin Carroll pada tanggal 19 Mei 2024
thank you for your fantastic review, we appreciate you

10/10 Sangat Bagus

Cheyenne

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent night stay!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Melissa S. pada tanggal 22 Mei 2024
Happy to see you enjoyed your stay!

4/10 Buruk

Elizabeth

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Fasilitas
So they charge a $100 "security" deposit, which is not mentioned until you make the non-refundable booking. Then when you check out they say it is automatically refunded. I had to contact my CC company finally after 6 days to get it removed!!!!!! What a scam I've never experienced this at other hotels.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Collin Carroll pada tanggal 19 Mei 2024
we apologize for your bad experience, we hope you continue to stay with us your next time in the area.

10/10 Sangat Bagus

Cassandra

Bepergian bersama teman, Traveler bisnis
Disukai: Fasilitas
The front desk clerk that helped me check in after a long night of driving had outstanding customer service skills! Breakfast was delicious and the rooms were cozy :)
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Melissa S. pada tanggal 22 Mei 2024
Thank you! We will be sure to share your comments with the team.

8/10 Bagus

CINDY

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great buffet breakfast & customer service
Menginap 5 malam pada bulan Mei 2024
Tanggapan dari Collin Carroll pada tanggal 15 Mei 2024
Thank you for a great review, we appreciate your business and look forward to seeing you again.

10/10 Sangat Bagus

Peter

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Overall, everything is satisfactory except for the free breakfast. Please put in the website that breakfast starts at 7am. We travel to Rancho Cordova for my daughter’s tournament and breakfast at 6am is big for us coz we need to be in the venue at 7am.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Collin Carroll pada tanggal 15 Mei 2024
we are sorry for your unsatisfactory breakfast experience, we hope you give us another chance when you are in town.

10/10 Sangat Bagus

Susan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Collin Carroll pada tanggal 15 Mei 2024
Thank you for an amazing review, we look forward to having you back.

10/10 Sangat Bagus

Benjamin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 5 malam pada bulan April 2024
Tanggapan dari Collin Carroll pada tanggal 30 Apr 2024
Thank you for your fantastic review, we look forward to having you back.

10/10 Sangat Bagus

Kevin, Eugene

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good service
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Collin Carroll pada tanggal 28 Apr 2024
Thank you for being apart of the Marriott family, we appreciate you and look forward to having you back.

10/10 Sangat Bagus

Leon

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Ample parking and very good breakfast buffet were a definite plus. Exercise room was great with tread mills. Rooms were spacious with small refrigerators.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Collin Carroll pada tanggal 28 Apr 2024
we appreciate you being a Marriott Guest, we look forward to having you back, thank you for your amazing review.

4/10 Buruk

Una

Disukai: Staf & layanan
Menginap 2 malam pada bulan April 2024
Tanggapan dari Collin Carroll pada tanggal 30 Apr 2024
we are sorry your stay wasn't 100% as we strive to deliver exceptional service, we hope you give us another chance when you are back in town.

10/10 Sangat Bagus

William

Menginap 2 malam pada bulan April 2024
Tanggapan dari Collin Carroll pada tanggal 19 Mei 2024
thank you for your fantastic review, we appreciate you

10/10 Sangat Bagus

MATTHEW

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
CLEAN COMFY AND EFFIECIENT
Menginap 1 malam pada bulan April 2024
Tanggapan dari Collin Carroll pada tanggal 24 Apr 2024
we appreciate you Mathew we look forward to having you back.

10/10 Sangat Bagus

Rosalie

Bepergian dalam rombongan, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This place is great for families. The staff was accommodating. The common area is used for a nice breakfast and at night they set up games and play sports on the tv. It was a great experience.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Collin Carroll pada tanggal 21 Apr 2024
Thank you for your fantastic review, we look forward to having you back.

10/10 Sangat Bagus

Laura

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024
Tanggapan dari Collin Carroll pada tanggal 21 Apr 2024
We strive to give our best, we appreciate you and cant wait to have you back.

10/10 Sangat Bagus

Tim

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This place is very clean and nice. Staff is very friendly. Room was spacious and the bed was very comfortable. I’ll be back
Menginap 1 malam pada bulan April 2024
Tanggapan dari Nikita Maidanik pada tanggal 15 Apr 2024
Dear Tim. Thank you for staying with us and sharing your feedback. We do appreciate your high score. IT really means a lot for us! Thank you so much.Hope to welcome you back again soon.Best regards,Nikita Maidanik.General Manager.

8/10 Bagus

Reynalda, brea

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I was not able to sleep well as I can hear the noise in the next room.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Nikita Maidanik pada tanggal 15 Apr 2024
Dear Reynalda. Thank you for staying with us and sharing your feedback. First of all let me apologize for bad experienced to had during your stay. I We do appreciate your high score. It really means a lot for us! Thank you so much.Hope to welcome you back again soon.Best regards,Nikita Maidanik.General Manager.

6/10 Cukup Baik

Mirsad

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I only stayed the night , room was good but the morning breakfast was not . Only eggs , biscuit with gravy ( no meat selection ) everything else was ok .
Menginap 1 malam pada bulan April 2024
Tanggapan dari Nikita Maidanik pada tanggal 15 Apr 2024
Dear Mirsad. Thank you for staying with us and sharing your feedback. Let me first of all apologize for bad experience you had during your breakfast,We do appreciate your score. It really means a lot for us! Thank you so much.Hope to welcome you back again soon.Best regards,Nikita Maidanik.General Manager.

10/10 Sangat Bagus

Shane

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel was nice. Certain features like rug was slightly outdated but overall very clean and staff was great!
Menginap 3 malam pada bulan April 2024
Tanggapan dari Nikita Maidanik pada tanggal 15 Apr 2024
Dear Shane. Thank you for staying with us and sharing your feedback. We do appreciate your high score. IT really means a lot for us! Thank you so much.Hope to welcome you back again soon.Best regards,Nikita Maidanik.General Manager.

10/10 Sangat Bagus

Tish, Frederick

Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Nikita Maidanik pada tanggal 15 Apr 2024
Dear Tish. Thank you for staying with us and sharing your feedback. We do appreciate your high score. IT really means a lot for us! Thank you so much.Hope to welcome you back again soon.Best regards,Nikita Maidanik.General Manager.

6/10 Cukup Baik

Judith

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Collin Carroll pada tanggal 15 Mar 2024
Thank you for your review, we look forward to having you back when you are in town.

10/10 Sangat Bagus

Lauren

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very helpful in securing a quiet, clean and beautiful room after a terrible night’s stay at another nearby hotel. Lovely facilities, and very good breakfast. Would definitely stay here again!
Tanggapan dari Melissa S. pada tanggal 11 Mar 2024
Thank you for taking the time to leave us a review!

8/10 Bagus

Michael

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Another person was given our room while we were in it.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Melissa S. pada tanggal 28 Feb 2024
Thank you for your review. I am sorry to hear you had an issue why staying with us. We hope you give us another try on your next trip to Rancho Cordova.

10/10 Sangat Bagus

Paula

Disukai: Kebersihan, fasilitas
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Collin Carroll pada tanggal 20 Feb 2024
Thank you for an amazing review, we look forward to seeing you again when you are back in town.

8/10 Bagus

Charles

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Collin Carroll pada tanggal 19 Feb 2024
Thank you for your score we look forward to having you back.

6/10 Cukup Baik

Traveler terverifikasi

Bepergian dalam rombongan
Staff friendly, room service is okay.
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari Collin Carroll pada tanggal 19 Feb 2024
we appreciate you, and hope given the chance we see you again.

10/10 Sangat Bagus

Brooke

Disukai: Kondisi & fasilitas properti
Friendly efficient check in.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Collin Carroll pada tanggal 17 Feb 2024
Thank you for your review, we look forward to seeing you again.

10/10 Sangat Bagus

Joseph

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent and satisfied
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Melissa S. pada tanggal 16 Feb 2024
Thank you for your feedback, we look forward to your next visit!

8/10 Bagus

Peter

Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Collin Carroll pada tanggal 24 Mar 2024
Thank you for your review we look forward to having you back whenever you are back in town, thank you for staying with us here at Fairfield Inn by Marriott

10/10 Sangat Bagus

Kyungmi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Collin Carroll pada tanggal 3 Feb 2024
Thank you for your review , we hope to see you again when you are back in town.

8/10 Bagus

Ana, San Francisco

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The hotel was very clean and pleasant, main down side was the thin walls, we could hear everything from the room next door and they were quiet noisy until 2am. The beds were not as comfortable as we would like but overall the room was very nice.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Collin Carroll pada tanggal 16 Jan 2024
We are sorry to hear about your unpleasant stay, and hope you give us another chance when you're in the area.

6/10 Cukup Baik

Nicelle

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
There’s a good and bad things about the stay we had in this hotel . Let’s start with the bad one …We come here all the time and booked a 2 night stay this time . We were not informed upon check in that we need to inform the staff if we want our room clean . When we came back at night after a busy day , our room was still a mess and when we call the desk they only told us that we only clean if you tell us to clean it . We are expecting it made up since it is a hotel and not airbnb. Staff told us it was like that since Covid . We would understand if it was communicated to us during check in and also considering we’ve been to this hotel several times since pre and post Covid we know that this is not true because we had no problems from our previous stays . We just don’t like how the staff handled this when we asked them . It seems that it was our fault for not asking them to clean the room . They said there was a miscommunication . I mean it is only considered as such if it was communicated and the other party failed to understand. But if it wasn’t communicated at all in the beginning then it is not miscommunication . We would appreciate if staff handled this type of complaints in a professional manner and not being rude . They may need in -service for this . Now let’s go to the good side …I will commend the cleanliness of the breakfast area and the breakfast itself . It was nice and the service crew was efficient . Parking is good and location is convenient .
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Collin Carroll pada tanggal 16 Jan 2024
We are sorry to hear about your unpleasant experience, we hope you give us another chance if your in the area.

8/10 Bagus

Edward

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Collin Carroll pada tanggal 9 Jan 2024
Thank you for your review we appreciate your feedback and we hope to see you again soon.

10/10 Sangat Bagus

Margarethe

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Collin Carroll pada tanggal 30 Des 2023
Thank you for your excellent review, we cant wait to have you back

8/10 Bagus

Mike

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Collin Carroll pada tanggal 27 Des 2023
Thank you so much for an amazing score, us here at Fairfield Inn by Marriott appreciate you and hope to see you soon.

10/10 Sangat Bagus

Artemio

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Collin Carroll pada tanggal 27 Des 2023
Thank you so much for an amazing review, Us here at Fairfield Inn by Marriott appreciate you and cant wait to see you again.

10/10 Sangat Bagus

Laurel

Menginap 4 malam pada bulan Desember 2023
Tanggapan dari Collin Carroll pada tanggal 27 Des 2023
Thank you so much for an amazing review, Us here at Fairfield Inn by Marriott appreciate you and cant wait to see you again.

8/10 Bagus

Sheue

Traveler bisnis, Bepergian bersama keluarga
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Melissa S. pada tanggal 19 Des 2023
Thank you for your feedback.

10/10 Sangat Bagus

Manuel

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Melissa S. pada tanggal 19 Des 2023
Thank you for your review!

10/10 Sangat Bagus

Kimberly

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice stay
Very comfortable stay for a local baseball tournament. Room was clean and good size. Lobby was inviting and great for social gathering with some games and entertainment for guests. Free breakfast and free parking. Walking distance to food options.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Collin Carroll pada tanggal 11 Des 2023
We are so glad you've had an amazing stay here with us at Fairfield inn by Marriott, we look forward to seeing you again.

6/10 Cukup Baik

cindy

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Melissa S. pada tanggal 14 Des 2023
Thank you for staying with us while in Rancho Cordova, we appreciate your business.

10/10 Sangat Bagus

Alexandra

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Melissa S. pada tanggal 14 Des 2023
Thank you for your review. We are happy to see you enjoyed your stay!

10/10 Sangat Bagus

Julie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Collin Carroll pada tanggal 5 Des 2023
Thank you for your review and experience here with us at Fairfield Inn by Marriott

8/10 Bagus

Michiko

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
AC was little bit noisy..
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Collin Carroll pada tanggal 5 Des 2023
We are sorry for your experience with your fan, we hope you give us another chance on your next stay.

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Only suggestion. Give 15 minute grace period after noon before key card stops working
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Collin Carroll pada tanggal 5 Des 2023
Thank you for you review, we appreciate "You" and will do our very best to accommodate your concerns.we hope to see you again soon.

10/10 Sangat Bagus

Patricia

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Is was comfortable stay
Menginap 3 malam pada bulan November 2023
Tanggapan dari Melissa S. pada tanggal 30 Nov 2023
Thank you for your feedback, we happy to hear you enjoyed your stay!

4/10 Buruk

Jeffrey

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas
Cheap. Breakfast could use a little more effort but the woman working it is great. Bathroom had a NAASTY odor and the shower not clean. Living room tv didn't work This is not a nice hotel its an OK hotel next to the freeway
Menginap 2 malam pada bulan November 2023
Tanggapan dari Collin Carroll pada tanggal 5 Des 2023
We are truly sorry that your experience was not up to standards, we would love for you to give us another chance, we truly apologize.

4/10 Buruk

Sharon

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
We discovered the window open in the room, making it cold and noisy, as we faced the freeway. After closing the window, we found that the room had no air, or fan, the electrical panel didn’t work. The only way to get air was to have the window open, and it was in the 30’s! When mentioning to the front desk, he replied “I’m the only employee in the hotel”! We received no apology or discount, it was frustrating. The employee who works the breakfast bar was the highlight of the hotel. Very nice and courteous!
Menginap 4 malam pada bulan November 2023
Tanggapan dari Melissa S. pada tanggal 30 Nov 2023
Thank you for your feedback, we will be sure to share your comments with the appropriate team members.

8/10 Bagus

Masako

Disukai: Staf & layanan, kondisi & fasilitas properti
The mattress was a little hard for me but overall the place was nice.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Melissa S. pada tanggal 30 Nov 2023
Thank you for staying with us while visiting Rancho Cordova.