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Ulasan untuk Holiday Inn Express & Suites Elk Grove West I-5, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Elk Grove West I-5, an IHG Hotel
2460 Maritime Drive, Elk Grove, CA

Ulasan

8,2

Sangat Baik

Penilaian 10 - Sangat Bagus. 495 dari 1002 ulasan" "
Penilaian 8 - Bagus. 274 dari 1002 ulasan" "
Penilaian 6 - Cukup Baik. 110 dari 1002 ulasan" "
Penilaian 4 - Buruk. 70 dari 1002 ulasan" "
Penilaian 2 - Sangat Buruk. 53 dari 1002 ulasan" "

8,6/10

Kebersihan

8,8/10

Staf & layanan

8,4/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Roger

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice comfy bed, hot shower, and quiet. Staff was very friendly
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Diana

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Care Team pada tanggal 17 Mei 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Sangat Bagus

Laura, Lake Oswego

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Care Team pada tanggal 17 Mei 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Sangat Bagus

Venessa, Elk Grove

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Love this hotel in Elk Grove
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Sophie pada tanggal 15 Mei 2024
Dear Vanessa,There is only one word to describe your feedback, EXCELLENT! We truly appreciate you taking the time to write us a great review. Our team was thrilled to read your comments. Thank you so much for the feedback and especially for choosing to stay with us time and time again. We hope to see you soon! Yours in hospitality,Sophie RamzanGeneral ManagerHoliday Inn Express & Suites

4/10 Buruk

Monica

Bepergian bersama teman
Tidak Disukai: Staf & layanan
Stayed 3 nights. Staff never cleaned our room. We complained and had to ask for towels and coffee stuff. Nobody seemed to care. I will never go back.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Sophie pada tanggal 15 Mei 2024
Dear Monica,Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services.We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,Sophie RamzanHoliday Inn Express & SuitesElk Grove, Ca

8/10 Bagus

Jee

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Care Team pada tanggal 7 Mei 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Sangat Bagus

Francisco

Menginap 1 malam pada bulan April 2024
Tanggapan dari Customer Care Team pada tanggal 21 Mei 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Sangat Bagus

MARI

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
place was very nice clean, staff was very nice upon checking IN... breakfast was great
Menginap 1 malam pada bulan April 2024
Tanggapan dari Sophie pada tanggal 29 Apr 2024
Dear MARI,Thank you so much for the feedback and especially for choosing to stay with us time and time again. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. We are very pleased that we reached our goal of delivering a superior level of service to you on your stay. We look forward to your next visit! Sincerely,Sophie RamzanGeneral ManagerHoliday Inn Express & Suites Elk Grove

10/10 Sangat Bagus

Miracle

Very clean and well-maintained.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Sophie pada tanggal 29 Apr 2024
Dear Miracle,First thank you so much for choosing to stay with Holiday Inn Express. We appreciate your great rating. Please come back and stay with us in the future.Yours in hospitality,Sophie RamzanGeneral ManagerHoliday Inn Express & Suites Elk Grove

6/10 Cukup Baik

Victor

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
The staff was amazing. The property needs a refresh. Our room was next to the elevator. It was constantly noisy. The hot tub was not heated. For 200.00 per night we expected more. But again. The staff and breakfast were wonderful.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Sophie pada tanggal 23 Apr 2024
Dear Victor,Thank you for staying with us.We have installed a new heater in the spa and are working on the heater to accommodate the heat needed for the spa.We hope to welcome you back again very soon!Sincerely,Sophie RamzanGeneral ManagerHoliday Inn Express & Suites Elk Grove

10/10 Sangat Bagus

Zoe

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel was very nicely run. Spacious room and great amenities. The only problem was that the hot tub wasnt hot, but even then it was still comfortable and relaxing.
Menginap 7 malam pada bulan April 2024
Tanggapan dari Sophie pada tanggal 23 Apr 2024
Dear Zoe,Thank you for staying with us.We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!Sincerely,Sophie RamzanGeneral ManagerHoliday Inn Express & Suites

10/10 Sangat Bagus

Venessa, Elk Grove

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The rooms were absolutely beautiful and I loved all the dove supplies!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sophie pada tanggal 23 Apr 2024
Dear Venessa,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Sincerely,Sophie RamzanGeneral ManagerHoliday Inn Express & Suites Elk Grove

10/10 Sangat Bagus

Megan

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Front office staff were very nice and helpful. Convenient location. Relaxed vibe with delicious breakfast. We utilized multiple amenities including, pool, continental breakfast, and laundry. Would definitely stay here again
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Sophie pada tanggal 23 Apr 2024
Dear Megan,There is only one word to describe your feedback, EXCELLENT! We truly appreciate you taking the time to write us a great review. Our team was thrilled to read your comments. Thank you so much for the feedback and especially for choosing to stay with us time and time again. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. We are very pleased that we reached our goal of delivering a superior level of service to you on your stay. We look forward to your next visit! Sincerely,Sophie Ramzan General ManagerHoliday Inn Express & Suites Elk Grove

6/10 Cukup Baik

Merissa

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Customer Care Team pada tanggal 2 Apr 2024
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

8/10 Bagus

Leticia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice area and nice room. We had a room next to the elevator and it was amazingly quiet. Only noise from the elevator we could hear was when we were in the bathroom. Very well set up. I was disappointed that the windows let in some noise from outside. Also would have enjoyed some herbal tea options in the lobby for available hot drinks.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sophie pada tanggal 23 Apr 2024
Dear Leticia,Thank you for staying with us and the good rating.We appreciate your feedback and suggestions.We hope to welcome you back again very soon!Sincerely,Sophie RamzanGeneral ManagerHoliday Inn Express & Suites Elk Grove

10/10 Sangat Bagus

Cindy

Disukai: Kebersihan
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Customer Care Team pada tanggal 26 Mar 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Sangat Bagus

YANNY

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I think this property should not allow their employee/guest smoke infront of the main entrance. When the door was opened the entire hotel smells from the hallways from first floor to third floor.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sophie pada tanggal 23 Apr 2024
Dear Yanny,Thank you for staying with us and the great rating.We appreciate your feedback and suggestions.We hope to welcome you back again very soon!Sincerely,Sophie RamzanGeneral ManagerHoliday Inn Express & Suites Elk Grove

10/10 Sangat Bagus

Adriana

Disukai: Kebersihan
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari souzan pada tanggal 8 Mar 2024
I’m glad that our staff made your experience great. Thank you for the 5 star review, hope we can serve you again in the nearest future

8/10 Bagus

MIchael

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Customer Care Team pada tanggal 6 Mar 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Sangat Bagus

Corey

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Customer Care Team pada tanggal 6 Mar 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Sangat Bagus

Sherry

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff was very friendly and accommodating. When checking in the clerk asked what floor I wanted to be on. Since it was 3 floors and there’s an elevator I chose the 3 floor. The room was clean. The tub has a little enamel wearing away in the bottom but other than that everything else was good. Nice breakfast with omelettes as well as scrambled eggs, pancakes, bacon, sausage and biscuits and gravy along with other assorted breakfast items.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari souzan pada tanggal 1 Mar 2024
Thank you very much for your feedback! I am glad that you enjoyed the stay. We appreciate your business and we hope to serve you again in the future

10/10 Sangat Bagus

Jennifer

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Customer Care Team pada tanggal 22 Feb 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Sangat Bagus

Adelina

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Awesome stay
Great customer service. They went above and beyond my expectations.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari souzan pada tanggal 23 Feb 2024
I’m glad that our staff made your experience great. Thank you for the 10 star review, hope we can serve you again in the nearest future

10/10 Sangat Bagus

LONG, VADNAIS HEIGHTS

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice and clean, friendly.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari souzan pada tanggal 23 Feb 2024
I’m glad that our staff made your experience great. Thank you for the 5 star review, hope we can serve you again in the nearest future

10/10 Sangat Bagus

Amha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Bast
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari souzan pada tanggal 23 Feb 2024
I’m glad that our staff made your experience great. Thank you for the 5 star review, hope we can serve you again in the nearest future

10/10 Sangat Bagus

Gayle

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Customer Care Team pada tanggal 14 Feb 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Mostly good. Shower head too low!
The only disappointment was the shower. I'm 5'10" and had to duck my head 6" to wash my head because the shower head was so low. If I was 4' 10" it would have been great. Very disappointing that a hotel of this caliber would find that acceptable.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari souzan pada tanggal 15 Feb 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express ELK GROVE WEST I-5.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 9164784000 or hiexelkgrovegsa1@gmail.com.

2/10 Sangat Buruk

Wheel Pros

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Customer Care Team pada tanggal 14 Feb 2024
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 Sangat Bagus

Anita

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room is very spacious and clean. Staff provides great service.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari souzan pada tanggal 13 Feb 2024
I’m glad that our staff made your experience great. Thank you for the 5 star review, hope we can serve you again in the nearest future

8/10 Bagus

Chelzie

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Check in staff was very friendly. The room however… there’s stains on some furniture, shower floor feels like it’s falling in and dangerously slippery, low shower head, toiletries provided in the shower look old and moldy & not a lot of tv show options with horrible volume control. Positive side about the room is that it’s a very nice size with lots of storage space.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari souzan pada tanggal 13 Feb 2024
I’m glad that our staff made your experience great. Thank you for the 4/5 star review, hope we can serve you again in the nearest future

8/10 Bagus

Leon

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Customer Care Team pada tanggal 9 Feb 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Sangat Bagus

Pagatia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great Customer service very efficient
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari souzan pada tanggal 6 Feb 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express ELK GROVE WEST I-5.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

2/10 Sangat Buruk

cecilia

Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Customer service leaves much to be desired. Wouldn’t recommend this place to my worst enemy!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari souzan pada tanggal 6 Feb 2024
We sincerely apologize that your experience did not meet your expectations or our standards regarding Late cancelation policy. Thank you for your feedback

10/10 Sangat Bagus

Silver

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very good 😊
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari souzan pada tanggal 6 Feb 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express ELK GROVE WEST I-5.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Sangat Bagus

Corey

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
When you're traveling on I 5 this hotel is very convenient. Easy on and off the freeway, close to a gas station and you can walk to grab a bite. It is clean, safe, quiet, great comfortable bed and breakfast included.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari souzan pada tanggal 6 Feb 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express ELK GROVE WEST I-5.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

8/10 Bagus

Arfel

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Customer Care Team pada tanggal 29 Jan 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Bagus

Al

Bepergian bersama keluarga
Staff was chill. We had a speed bump trying to get our room cleaned but it all got settled. Breakfast was delicious.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari souzan pada tanggal 26 Jan 2024
I’m glad that our staff made your experience great. Thank you for the 4/5 star review, hope we can serve you again in the nearest future

6/10 Cukup Baik

Patricia

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Bathroom door was very noisy when opening and closing. Door hinges needed lubrication. The breakfast was tasty and hit the spot for my journey home...
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari souzan pada tanggal 16 Jan 2024
Thank you for bringing this issue to our attention. We will work with our staff to solve it as soon as possible, Feedback like yours help us improve our service. Thank you for the feedback and please give us a chance to serve you better in your next visit.

8/10 Bagus

mark

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Customer Care Team pada tanggal 12 Jan 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

4/10 Buruk

Tatiana

Bepergian bersama teman, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Run down facility
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari souzan pada tanggal 10 Jan 2024
We sincerely apologize that your experience did not meet your expectations or our standards. Thank you for your feedback.

10/10 Sangat Bagus

Jean

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari souzan pada tanggal 10 Jan 2024
thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to see you again in the nearest future.

4/10 Buruk

Francisco

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari souzan pada tanggal 26 Jan 2024
We’re sorry to hear you didn’t enjoy your experience with us. We take customer feedback to heart and would love to learn more about your experience so we can improve our services. We are appreciate your loyalty, and thank you for your feedback.

4/10 Buruk

Vicki

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari souzan pada tanggal 10 Jan 2024
We sincerely apologize that your experience did not meet your expectations or our standards. Thank you for your feedback.

10/10 Sangat Bagus

Denise

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very convenient off the highway.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari souzan pada tanggal 7 Jan 2024
I’m glad that our staff made your experience great. Thank you for the 5 star review, hope we can serve you again in the nearest future

6/10 Cukup Baik

Karen

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari souzan pada tanggal 31 Des 2023
We greatly appreciate your review and thank you for sharing your experience with us! We look forward to serve you better again in the future

10/10 Sangat Bagus

MARY, BURBANK

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Customer Care Team pada tanggal 30 Des 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Sangat Bagus

Griselda

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari souzan pada tanggal 28 Des 2023
I’m glad that our staff made your experience great. Thank you for the 5 star review, hope we can serve you again in the nearest future

10/10 Sangat Bagus

Keith

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari souzan pada tanggal 28 Des 2023
I’m glad that our staff made your experience great. Thank you for the 5 star review, hope we can serve you again in the nearest future

10/10 Sangat Bagus

Megan

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Customer Care Team pada tanggal 30 Des 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 Cukup Baik

Will

Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari souzan pada tanggal 28 Des 2023
I’m glad that our staff made your experience great. Thank you for the 3 star review, hope we can serve you again in the nearest future