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Ulasan untuk Thunder Valley Casino Resort

4 out of 5
Thunder Valley Casino Resort
1200 Athens Avenue, Lincoln, CA

Ulasan

9,4

Sempurna

Penilaian 10 - Sangat Bagus. 264 dari 357 ulasan" "
Penilaian 8 - Bagus. 64 dari 357 ulasan" "
Penilaian 6 - Cukup Baik. 17 dari 357 ulasan" "
Penilaian 4 - Buruk. 5 dari 357 ulasan" "
Penilaian 2 - Sangat Buruk. 7 dari 357 ulasan" "

9,6/10

Kebersihan

9,4/10

Staf & layanan

9,0/10

Fasilitas

9,6/10

Kondisi & fasilitas properti

9,2/10

Ramah lingkungan

Ulasan

8/10 Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good service. Room wasn’t ready 7pm.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari JT pada tanggal 21 Mei 2024
Thank you so much for taking the time to give us your feedback. We are delighted to hear that you enjoyed our beautifully appointed guest rooms. We look forward to welcoming you back soon. Take good care!

10/10 Sangat Bagus

Angie

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean and the rooms are big with high ceilings
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sue Zamora Call Center Supervisor pada tanggal 11 Mei 2024
“Thank you so much for taking the time to post a review, We are so happy to hear that you enjoyed your stay with us, we look forward to your next visit."

2/10 Sangat Buruk

Luis

Traveler bisnis
Tidak Disukai: Staf & layanan, fasilitas
Took forever to get my worker into his hotel room. Staff was very unprofessional and rude. Disgusted with their service.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Call Center Supervisor pada tanggal 11 Mei 2024
Thank you so much for taking the time to give us your feedback. Our sincere apologies that we may have fallen short on your expectations. I will certainly forward to our Management Team. We look forward to welcoming you back in the near future, in hopes of exceeding all your expectations. Take good care!

10/10 Sangat Bagus

Angie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice clean rooms with high ceilings
Menginap 1 malam pada bulan April 2024
Tanggapan dari Call Center Supervisor pada tanggal 11 Mei 2024
Thank you so much for taking the time to rate our Resort. We look forward to your next stay with us. Take good care.

10/10 Sangat Bagus

Erik

Bepergian bersama teman
Had fun
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sue Zamora Call Center Supervisor pada tanggal 11 Mei 2024
We are delighted to hear that we exceeded your expectations, as that is our goal with every stay. We hope you will be able to stay at our beautiful resort again in the very near future.

10/10 Sangat Bagus

Angel

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Call Center Supervisor pada tanggal 11 Mei 2024
“Thanks so much for sharing your experience with us. We hope to see you again soon.” “We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.”

10/10 Sangat Bagus

John

Menginap 1 malam pada bulan April 2024
Tanggapan dari Call Center Supervisor pada tanggal 11 Mei 2024
Thank you so much for taking the time to rate our Resort. We look forward to your next stay with us. Take good care.

10/10 Sangat Bagus

Diane Lorraine

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We had a great stay!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Sue Zamora Call Center Supervisor pada tanggal 20 Apr 2024
Good Evening Diane Lorraine we are so happy you enjoyed our Resort. We hope to see you soon. Take Care

10/10 Sangat Bagus

Vernon

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything was fine
Menginap 1 malam pada bulan April 2024
Tanggapan dari Sue Zamora Call Center Supervisor pada tanggal 20 Apr 2024
Thank you for your response Vernon we hope to see you in the near future.

10/10 Sangat Bagus

Geraldine

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Our favorite part of thunder valley hotel are the rooms the greician tub🙌🙌🙌 and of course the casino ☺️
Menginap 2 malam pada bulan April 2024
Tanggapan dari Sue Zamora Call Center Supervisor pada tanggal 20 Apr 2024
Thank you so much Geraldine for taking the time to rate our Resort. We hope to see you in the near future.

10/10 Sangat Bagus

Fady

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Call Center Supervisor pada tanggal 11 Mei 2024
Thank you so much for taking the time to rate our Resort. We look forward to your next stay with us. Take good care.

6/10 Cukup Baik

Victor

Disukai: Kebersihan, staf & layanan
I like complementary valet parking
Menginap 1 malam pada bulan April 2024
Tanggapan dari Call Center Supervisor pada tanggal 11 Mei 2024
Thank you so much for taking the time to rate our Resort. We look forward to your next stay with us. Take good care.

8/10 Bagus

Dan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We stayed in the King room at the hotel and it was large and luxurious. I loved having the robes. The only drawback was the dining options - only one restaurant was open and 3 others were closed.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Call Center Supervisor pada tanggal 8 Mar 2024
Thank you so much for taking the time to give us your feedback. Our sincere apologies that we may have fallen short on your expectations. I will certainly forward to our Management Team. We look forward to welcoming you back in the near future, in hopes of exceeding all your expectations. Take good care!

8/10 Bagus

Ma Corazon

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Cozy place
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Call Center Supervisor pada tanggal 8 Mar 2024
“We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.”

10/10 Sangat Bagus

Brendan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Rooms are always great and comfortable, it’s a casino so obviously there will be cigarette smells on property but never on the hotel portions which is very nice. Bath tub is gigantic which my girlfriend loves.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Call Center Supervisor pada tanggal 8 Mar 2024
We are delighted to hear that we exceeded your expectations, as that is our goal with every stay. We hope you will be able to stay at our beautiful resort again in the very near future.

6/10 Cukup Baik

Alisha

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
The pool should be heated and year around useful. Also to many lights therefore you cant sleep good. The walls are so thin you can hear the neighbors talk. The beds are comfortable and the bathroom 😍
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Call Center Supervisor pada tanggal 8 Mar 2024
. Thank you so much for taking the time to give us your feedback. Our sincere apologies that we may have fallen short on your expectations. I will certainly forward to our Management Team. We look forward to welcoming you back in the near future, in hopes of exceeding all your expectations. Take good care!

10/10 Sangat Bagus

Imelda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everyone on their staff was excellent and very welcoming.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Call Center Supervisor pada tanggal 8 Mar 2024
Thank you so much Imelda for taking the time to rate our Resort. We look forward to your next stay with us. Take good care.

10/10 Sangat Bagus

Nancy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Call Center Supervisor pada tanggal 8 Mar 2024
Thank you so much Nancy for taking the time to rate our Resort. We look forward to your next stay with us. Take good care.

10/10 Sangat Bagus

Leon

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Didn't have a smoking area to smoke or vape without going all the way down to casino
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Call Center Supervisor pada tanggal 8 Mar 2024
My Apologies Leon the only smoking areas that are allowed at the Resort is Outside or the Casino floor. WE hope to see you soon.

10/10 Sangat Bagus

Trisha

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very well-kept and very nice and clean
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Call Center Supervisor pada tanggal 8 Mar 2024
Thank you so much Trisha for taking the time to rate our Resort. We look forward to your next stay with us. Take good care.

10/10 Sangat Bagus

Robert, Stockton

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Call Center Supervisor pada tanggal 8 Mar 2024
Thank you Robert for taking the time to rate our Resort. We look forward to your next stay with us..

10/10 Sangat Bagus

Chris

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Call Center Supervisor pada tanggal 8 Mar 2024
Thank you so much Chris for taking the time to rate our Resort. We look forward to your next stay with us. Take good care.

8/10 Bagus

Domonic Finks

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

April

Disukai: Kebersihan, kenyamanan kamar
Clean rooms
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Call Center Supervisor pada tanggal 5 Mar 2024
Thank you for your kind words we hope to see you soon.

10/10 Sangat Bagus

Arun

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great property!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Call Center Supervisor pada tanggal 5 Mar 2024
We are so happy you enjoyed our Resort. We hope to see you soon.

10/10 Sangat Bagus

Brendan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Comfortable and affordable
Great room, excellent sized tub and the beds are incredibly comfortable. The price was good too. The girlfriend and I are already planning on coming back.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Todor

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great place to stay
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Ralph Contreras

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Awesome time! And great facility!
Menginap 1 malam pada bulan November 2023
Tanggapan dari JT pada tanggal 10 Nov 2023
Thank you so much for taking the time to give us your feedback. We are delighted to hear that you enjoyed our beautifully appointed guest rooms. We look forward to welcoming you back soon. Enjoy the rest of your stay!

4/10 Buruk

mark

Disukai: Kebersihan
"Resort" amenities disappointing
Amenitities not resort level. Previous stay last October, we enjoyed pool/patio area but it was not available this time even though website stated open until end of the month. Front desk said it's only open on weekends so no option to enjoy outdoor seating or patio game area. Management states benches are available but all I could find were 2 park benches located in the entrance drive up area. Equivilant to sitting at a bus stop with cars entering/exit casino entrance. Slots not engaging this time around either. Last visit we sat at machine for about an hour with game giving and taking. This visit money gone within 10 minutes. Do enjoy having a smoke-free slot machine room since cigarette smell overwhelming but that's a casino. Unfortunately, didn't get to enjoy resort amenities so may not return if that's not included anymore.
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari JT pada tanggal 16 Okt 2023
Thank you so much for taking the time to give us your feedback. Our sincere apologies that we may have fallen short on your expectations. I will certainly forward to our Management Team. We look forward to welcoming you back in the near future, in hopes of exceeding all your expectations. Take good care!

10/10 Sangat Bagus

Steven

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari JT pada tanggal 9 Okt 2023
Thank you for the excellent review. We hope you enjoy the rest your stay!

8/10 Bagus

Lauren

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan September 2023
Tanggapan dari JT pada tanggal 28 Sep 2023
Thank you for the great rating. Enjoy the rest of your stay.

10/10 Sangat Bagus

Edward

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari Sue Zamora Call Center Supervisor pada tanggal 24 Sep 2023
Thank you for rating Thunder Valley Resort. We hope you enjoyed your stay and will be staying with us again in the near future.

10/10 Sangat Bagus

YICHI

Disukai: Staf & layanan, kondisi & fasilitas properti
Very good service and clean
Menginap 1 malam pada bulan September 2023
Tanggapan dari JT pada tanggal 18 Sep 2023
Thank you for your taking your time to provide us an Outstanding Rating. We hope you enjoy the rest of your stay!

10/10 Sangat Bagus

Tari

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I most appreciated the top notch customer service we experienced by every staff member we conversed with.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari JT pada tanggal 28 Agu 2023
Thank you for your great review. We are happy to hear that our employees provided you amazing service. We hope we have the opportunity of welcoming you back in the very near future.

10/10 Sangat Bagus

Trena

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I like the complimentary 12:00 check out..I wish it could be 1:00
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari JT pada tanggal 21 Agu 2023
Good Evening thank you for the 5 out of 5 rating. We are delighted the see that you enjoyed your stay. Unfortunately, extending late check outs would delay Check-ins for our new arrivals. We hope you understand. We hope we have the opportunity of seeing you again soon.

10/10 Sangat Bagus

MARLA

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The pool and cabana were amazing for a little staycation!
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari JT pada tanggal 17 Agu 2023
Thank you for taking your time to provide us a great review. We are happy to hear that you enjoyed your stay. We hope we have the opportunity of welcoming you back soon. Take care!

8/10 Bagus

Johnathan

Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari JT pada tanggal 5 Sep 2023
Thank you for taking your time to provide us your feedback. We hope you enjoy your stay.

10/10 Sangat Bagus

Karen

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari JT pada tanggal 14 Agu 2023
Thank you for the terrific review. We are delighted to see that you enjoyed your stay. We look forward to welcoming you back soon.

10/10 Sangat Bagus

Cathy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great Chinese Restaurant, the room is large and clean.
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari JT pada tanggal 11 Jul 2023
Thank you for the great review. We are happy to hear that you enjoyed your stay and were able to dine at our Fabulous Chinese Cuisine restaurant " Red Lantern". We hope we get to welcoming you back soon.

10/10 Sangat Bagus

Jeff

Menginap 1 malam pada bulan Juni 2023
Tanggapan dari JT pada tanggal 3 Jul 2023
Thank you for the great review. We hope we have the opportunity of welcoming you back soon.

10/10 Sangat Bagus

Carleton

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Had a blast
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari JT pada tanggal 12 Jun 2023
Thank you for the great review. We are happy to see that you enjoyed your stay. We hope we have the opportunity of welcoming you back soon.

8/10 Bagus

Elizabeth, San Francisco

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I was surprised how good the room condition was.
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari JT pada tanggal 4 Jun 2023
Thank you for your feedback. We are happy to hear you enjoyed your stay in our beautiful Four Diamond Resort. We hope we have the opportunity of welcoming you back soon.

10/10 Sangat Bagus

Lea

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Overnight Stay
Came here for an overnight stay to watch a concert. The rooms and bathrooms are huge and clean. Friendly staff. Only downside is you have to go through the smoky casino to reach the restaurants.
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari JT pada tanggal 29 Mei 2023
Thank you for staying with us here at Thunder Valley, we hope you enjoyed the concert. We appreciate the great review, and hope we have the opportunity of welcoming you back in the very near future. Thank you!

10/10 Sangat Bagus

Dezilou

Disukai: Kondisi & fasilitas properti
Tidak Disukai: Kebersihan
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari JT pada tanggal 29 Mei 2023
Thank you for taking your time to provide us a great review. We hope we have the opportunity of welcoming you back soon.

6/10 Cukup Baik

Joseph

Menginap 1 malam pada bulan Mei 2023
Tanggapan dari JT pada tanggal 29 Mei 2023
Thank you very much for your feedback, as it is through our guest feedback that we can continue to improve. We hope we have the opportunity of welcoming you back in the very near future.

10/10 Sangat Bagus

Almira

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Sue Zamora Call Center Supervisor pada tanggal 28 Mei 2023
Thank you for the positive review. We are happy to hear you enjoyed your stay. We strive very hard to exceed guest expectations. We hope we have the opportunity of welcoming you back to our Four Diamond Resort in the very near future.

10/10 Sangat Bagus

Mark

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Room is great
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Sue Zamora Call Center Supervisor pada tanggal 28 Mei 2023
We are delighted to hear that we exceeded your expectations, as that is our goal with every stay. We hope you will be able to stay at our beautiful resort again in the very near future.

10/10 Sangat Bagus

Timothy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
What a great property, food was great and loved the High Limit room
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari JT pada tanggal 18 Mei 2023
Thank you for your positive review. We are happy to hear you enjoyed your stay. We hope we have the opportunity of welcoming you back soon.

10/10 Sangat Bagus

Jill

Menginap 1 malam pada bulan Mei 2023
Tanggapan dari Sue Zamora Call Center Supervisor pada tanggal 7 Mei 2023
Thank you for taking the time to post a review of our property Jill. We are so happy to hear that you enjoyed your time at Thunder Valley Resort. Our goal is always to exceed your expectations!

10/10 Sangat Bagus

Ronnie, CLIFTON

Menginap 2 malam pada bulan April 2023
Tanggapan dari JT pada tanggal 19 Mei 2023
Thank you for your great Review. We hope we have the opportunity of welcoming you back soon.