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Excellent services, polite, super friendly, helpful.Hotel was clean, neat & affordable.
Thank you & definitely we will be back to stay at Gets Hotel Semarang.
Laksmi
Menginap 2 malam pada bulan Agustus 2022
Tanggapan dari Guest Relation Officer pada tanggal 1 Okt 2022
Dear LaksmiGreat day always.Thank you for your great review about your experience during your stay, we are happy to hear that. We definitely look forward to hosting you in the future! You can be assured that we will continue to deliver a great Gets Hotel experience for you
Tanggapan dari Gets Hotel Semarang pada tanggal 20 Nov 2021
Dear Ach Great day always Thank you for your kind rating and review of Gets Hotel Semarang. We are truly delighted that you enjoyed. We definitely look forward to hosting you in the future! You can be assured that we will continue to deliver a great Gets Hotel experience for you
Cleanness was not so good. A piece of bread was found on the floor. Other than that, it was ok for staying. Perhaps not a 4 star hotel quality...
Traveler terverifikasi
Menginap 1 malam pada bulan Desember 2021
Tanggapan dari Gets Hotel Semarang pada tanggal 11 Jan 2022
Dear Anonymous Great day always Thank you for your kind rating and review of Gets Hotel Semarang. We are truly delighted that you enjoyed. We definitely look forward to hosting you in the future! You can be assured that we will continue to deliver a great Gets Hotel experience for you
8/10 Bagus
Traveler terverifikasi
Bepergian bersama keluarga
15 Nov 2021
Disukai: Staf & layanan, kenyamanan kamar
Tidak Disukai: Kebersihan
Good stay but there were drawbacks
Hotel staff was nice and courteous, room was cozy and pretty good size. The linens were old and faded. It just looks dirty and worn out. The replacement ones were just as bad. Parking can be quite a challenge but we managed to find parking.
Traveler terverifikasi
Menginap 2 malam pada bulan November 2021
Tanggapan dari Gets Hotel Semarang pada tanggal 20 Nov 2021
Dear Anonymous Great day always Thank you for your kind rating and review of Gets Hotel Semarang. We are truly delighted that you enjoyed. We definitely look forward to hosting you in the future! You can be assured that we will continue to deliver a great Gets Hotel experience for you
8/10 Bagus
Nicholas
Bepergian bersama keluarga
23 Mar 2020
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Kebersihan
Great service
The room was okay, the bathroom shocking filthy, had to asked the receptionist and housekeeper to brush it hard, but the service are amazing, they really treated customers like king, love their hospitality
Nicholas
Menginap 4 malam pada bulan Maret 2020
Tanggapan dari Gets Hotel pada tanggal 28 Mar 2020
Dear Nicholas
Great day always
Thank you for your kind rating and review of Gets Hotel Semarang. We are truly delighted that you enjoyed. We definitely look forward to hosting you in the future! You can be assured that we will continue to deliver a great Gets Hotel experience for you
6/10 Cukup Baik
Purnomo
Bepergian bersama keluarga
26 Des 2019
Disukai: Kebersihan, kenyamanan kamar
small parking area... so we the vehicle parking out side the hotel area
Purnomo
Menginap 3 malam pada bulan Desember 2019
Tanggapan dari Heri S Buhori pada tanggal 13 Feb 2020
Thank you and do apologize for the inconviences due to small parking area
4/10 Buruk
richard
29 Jul 2019
Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Kebersihan, staf & layanan
Great location, bad service
The room great, however stain on the blanket and the pillows.
Dissapointed service. Need to call many times to ask something. Hard to communicate even using bahasa.
richard
Menginap 2 malam pada bulan Juli 2019
4/10 Buruk
richard
29 Jul 2019
Disukai: Kenyamanan kamar
Tidak Disukai: Kebersihan, staf & layanan
Great room but Dissapointed service
The room great, however stain on the blanket and the pillows.
Dissapointed service. Need to call many times to ask something. Hard to communicate even using bahasa.
richard
Menginap 2 malam pada bulan Juli 2019
8/10 Bagus
Ian
27 Jul 2019
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice hotel in the quieter part of the city. It has nearly everything, good breakfast buffet spread, swimming pool and gym. Easy to get around to other part of the city via Grab or GoJek. However if you want to be right next to or connected to a mall, there are other properties to choose from. All-in-all, happy to have stayed in this property.
Ian
Menginap 3 malam pada bulan Juli 2019
6/10 Cukup Baik
Traveler terverifikasi
Bepergian bersama keluarga
7 Jul 2019
Tidak Disukai: Kondisi & fasilitas properti
The pool water so dirty. A lot of moss in it. The key of the room they gave only 1 each room for 2 people. Made us hard to go in separate way. I ask another key. They said they cannot give 2 keys.
Nice hotel and good service. The bell boy has a good manner, thumbs up😊
Swimming pool wasnt good enough that made our kiddos cancel to swim, should be better..
Arie
Menginap 1 malam pada bulan Januari 2019
8/10 Bagus
Henry
29 Sep 2018
Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Could be better
Water heater was terrible and service wasn't as good as other 4* hotels but for its price, its OK
Hotel stay was pleasant with the staff extremely friendly.
Room condition was good and it is reasonably priced.
I am appreciative of the hotel staff as they gave me a surprised mini birthday celebration with nice pastries. They sung a birthday song and totally caught me by surprise. Thank you for the arrangement and thoughts.
I would definitely choose back GETS hotel when I am in Semarang again.
Roger
Menginap 4 malam pada bulan Agustus 2018
Tanggapan dari Miranda pada tanggal 16 Agu 2018
Dear Mr. Roger,
Thank you for choosing Gets Hotel Semarang. It was a pleasure to have you as our guest and we truly look forward to your next visit.
Best Regards,
Hotel Management
Good room and facilities hotel, good breakfast, calm and clean. Only check in took long time, maybe staff not familiier with system informatic , even I have given all information about my reservation and the data complate.
Sentot
Menginap 1 malam pada bulan Juli 2018
Tanggapan dari Miranda pada tanggal 16 Agu 2018
Dear Mr. Sentot,
Thank you for choosing Gets Hotel Semarang.
Please accept our apology for your unpleasant stay at Gets Hotel when process of the check in. The information we receive from you will be reviewed by the management team to ensure that we are consistently offering the highest levels of service.
It was a pleasure to have you as our guest and we truly look forward to your next visit.
Best Regards,
Hotel Management