Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 293 dari 403 ulasan" "
meski th 2018 sdh pernah berada di kamar yg sama, ternyata di th 2023 kamar tsb tetap terkesan spt msh baru.sarapan yg variatif dan unggah selera, crew yg bertugas sangat ramah dan komunikatif.pilihan kolam renang sangat banyak dan semua sesuai dg harga
suasana nyaman tidak kaku sudah dirasakan sejak tamu diterima di front desk, kemudahan mendapatkan kamar, kamar luas, bersih, resik, amenity lengkap, tempat tidur dengan linen serasi, tata ruang yang modern, kolam tidak berbau kaporit, air bersih, menu makanan sarapan sangat variatif, memenuhi kebutuhan selera, pelyanan yang ramah, hingga kemudahan sewa taksi kembali ke bandara
Ronally
Tanggapan dari Katamaran Hotel & Resort pada tanggal 14 Mei 2018
Dear Bapak Ronally,
Terima kasih telah memilih Katamaran Hotel & Resort untuk akomodasi Bapak selama berlibur di pulau Lombok.
Kami berterima kasih karena telah meluangkan waktu untuk berbagi tentang pengalaman Bapak di Hotels.com.
Berdasarkan ulasan yang diberikan, kami senang mendengar bahwa Bapak sangat menikmati waktu saat tinggal bersama kami dan juga berkesempatan mencoba beberapa fasilitas yang kami sediakan seperti restoran dan kolam renang.
Kami selalu berusaha untuk memberikan pelayanan yang terbaik kepada tamu kami, sehingga kami berterima kasih karena Bapak menghargai kebersihan kamar, keberagaman menu, dan tentu saja keramahan staff kami.
Kami berharap dapat kembali menyambut Bapak Ronally ke Katamaran Hotel & Resort di waktu mendatang.
Sangat menyenangkan, kebetulan dapat kamar yg sangat dekat dengan resto, bar dan swimmingpool, sangat membantu bagi kami yg hamil dan membawa bayi, sehingga lebih mudah mobilitasnya... Air kolamnya juga tidak terlalu dingin, sehingga sangat nyaman bagi bayi dan ibu hamil.. Suasananya sangat tenang dan rileks, suatu saat akan kembali lagi kesana..
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
There are many services, but it's a pity that I only stayed for one night in order to try more hotels. Missed a lot.
Deli
Menginap 1 malam pada bulan Mei 2024
10/10 Sangat Bagus
Antje, Koeln
Bepergian bersama teman
12 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Das Hotel war eines der Besten, in denen wir je waren. Super freundliches Personal was nicht aufdringlich war, sehr saubere Zimmer, eine wahnsinnige Auswahl beim Frühstück (was eher vom Angebot ein Brunch war), tolle Anlage, toller Pool … Ehrlicherweise war der Strand selber nicht so dolle … aber dafür gibt es von uns keinen Punkt Abzug, weil man vom Strand direkt an den Pool huschen konnte und dort waren ausreichend Liegen. Was man auch erwähnen sollte (ist aber keine Kritik) … nachts ist Flut und die Wellen rauschen schon ordentlich … auf der anderen Seite ist eine Hauptstraße. War für uns auch kein Problem, aber man sollte es erwähnen 😉
Antje
Menginap 5 malam pada bulan Mei 2024
10/10 Sangat Bagus
Gérard
Bepergian bersama teman
11 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Superbe hotel ,les chambres sont grandes , magnifique salle de bain extérieure.
Les pisci es sont splendides , un vrai 5 etoiles.
Gérard
Menginap 4 malam pada bulan April 2024
Tanggapan dari Best regards, Management of Katamaran Hotel & Reso pada tanggal 12 Apr 2024
Dear Gerard,Paradise Just Got CloserThank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok island.We would also like to thank you for writing such a positive reviews on us.Your review would be the one that will encourage our team to maintain the service quality and we would accept this review as an appreciation from your side to us.We wish you have a pleasant day ahead and we will be looking forward to welcoming you home in the near future.
8/10 Bagus
Miwako
30 Mar 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Miwako
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Management of Katamaran Hotel & Resort pada tanggal 2 Apr 2024
Dear Miwako,Paradise Just Got CloserThank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok island.We would also like to thank you for writing such a positive reviews on us.Your review would be the one that will encourage our team to maintain the service quality and we would accept this review as an appreciation from your side to us.We wish you have a pleasant day ahead and we will be looking forward to welcoming you home in the near future.
8/10 Bagus
mark
29 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
mark
Menginap 6 malam pada bulan Maret 2024
10/10 Sangat Bagus
Adriana, Forest hills
Bepergian bersama teman
11 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The pools and views were beautiful, the room was very comfortable, and the gym was clean too!
Adriana
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Best regards, Management of Katamaran Hotel & Reso pada tanggal 13 Mar 2024
Dear Adriana,Paradise Just Got CloserThank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok island.We would also like to thank you for writing such a positive reviews on us.Your review would be the one that will encourage our team to maintain the service quality and we would accept this review as an appreciation from your side to us.We wish you have a pleasant day ahead and we will be looking forward to welcoming you home in the near future.
8/10 Bagus
Alex
Bepergian bersama teman
1 Feb 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel and associated facilites were of an excellent standard and the staff were extremely helpful.
The spa was a lovely experience and the choice of pools were great. There is a hut-type bar located on the sea-front which served a wide variety of drinks. There was access to the beach from all of the pools and a mixture of seating.
There were two dining options - a beachfront restaurant which was more relaxed and was where breakfast is served, however we found the breakfast to be average (we didnt try the local cuisine). The Kliff Restaurant is a lovely location at the top of the hill with stunning views of the sea and the food was of a better than the beachfront restaurant but in our opinion nothing to shout about.
We stayed in the most basic room but it was very spacious and had a balcony. Bottled water refills were unlimited and free.
We visited in low season and Lomobk was incredibly quiet with only a handful of tourists seen in Senggigi and the local bars and restaurants were pretty much empty.
Alex
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Management of Katamaran Hotel & Resort pada tanggal 23 Feb 2024
Dear Alex,Paradise Just a CloserThank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok island.We would also like to thank you for writing such a positive reviews on us.Your review would be the one that will encourage our team to maintain the service quality and we would accept this review as an appreciation from your side to us.We wish you have a pleasant day ahead and we will be looking forward to welcoming you home in the near future.
8/10 Bagus
Traveler terverifikasi
Bepergian bersama teman
15 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We liked almost everything about this property except, the absolute price gouging for beer! Wine and cocktails are pricey, yet in the ballpark of what to expect at a resort. A small Bintang runs 70k and a large is 125k! It is at least 2.5 times the rate at comparable establishments.
It meant that we did not enjoy the hotel food and bar because it simply was over the top.
We enjoyed the equipment in the gym, but they didn’t turn the AC on! Working out in 30 degrees at 8am was challenging. We did ask for AC, but a language barrier prevented a resolution. I don’t think the hotel reception understood.
It is a beautiful place otherwise!
Traveler terverifikasi
Menginap 3 malam pada bulan Januari 2024
10/10 Sangat Bagus
Michael, Randwick
Bepergian bersama teman
7 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The pool villa we upgraded to was excellent value. The beachside location was excellent as was the choice of activities on offer.
The Kliff restaurant was also excellent with sunset views and very reasonable prices by Australian standards.
While the staff were always friendly, helpful and tried their best there were some small lapses in service likely caused by inexperience noting New Year was a busy period. Definitely a very pleasant 6 night stay.
Michael
Menginap 6 malam pada bulan Desember 2023
Tanggapan dari Management of Katamaran Hotel & Resort pada tanggal 23 Feb 2024
Dear Michael,Paradise Just a CloserThank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok island.We would also like to thank you for writing such a positive reviews on us.Your review would be the one that will encourage our team to maintain the service quality and we would accept this review as an appreciation from your side to us.We wish you have a pleasant day ahead and we will be looking forward to welcoming you home in the near future.
10/10 Sangat Bagus
Fatnin Darwisyah
Bepergian dalam rombongan
6 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely stay
Fatnin Darwisyah
Tanggapan dari Management of Katamaran Hotel & Resort pada tanggal 23 Feb 2024
Dear Fatnin Darwinsyah,Paradise Just a CloserThank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok island.We would also like to thank you for writing such a positive reviews on us.Your review would be the one that will encourage our team to maintain the service quality and we would accept this review as an appreciation from your side to us.We wish you have a pleasant day ahead and we will be looking forward to welcoming you home in the near future.
6/10 Cukup Baik
Sharon
Bepergian bersama keluarga
6 Jan 2024
Tidak Disukai: Staf & layanan, fasilitas
Our room was lovely. Dinner at the Kliff was overpriced and service mediocre. We pursued our breakfast in the room option to its conclusion (not an easy task!) and the outcome was a complete joke.
Won't return
Sharon
Menginap 1 malam pada bulan Januari 2024
10/10 Sangat Bagus
Traveler terverifikasi
Bepergian dalam rombongan, Bepergian bersama keluarga
Tanggapan dari Management of Katamaran Hotel & Resort pada tanggal 23 Feb 2024
Dear Sir/ Madam,Paradise Just a CloserThank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok island.We would also like to thank you for writing such a positive reviews on us.Your review would be the one that will encourage our team to maintain the service quality and we would accept this review as an appreciation from your side to us.We wish you have a pleasant day ahead and we will be looking forward to welcoming you home in the near future.
10/10 Sangat Bagus
Gary, Houston
Bepergian bersama keluarga
5 Jan 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful property. Very friendly and professional staff. Great place for a family with teen-aged kids.
Amazing pools right on the beach.
One of the hest hotels ive ever stayed in. With a private outdoor pool and a fantasic service, this hotel is a dream resort!! From the room, cleanliness, facilities, restaurants etc. Every aspect was like out of a movie - stunning. Watching the sunset everyday on the beach, its been 10/10!! And a huge thanks to Dwi from the restaurant staff for making our holiday extra special.
Traveler terverifikasi
Menginap 4 malam pada bulan Desember 2023
10/10 Sangat Bagus
Michael, Vancouver
15 Des 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Michael
Menginap 2 malam pada bulan September 2023
10/10 Sangat Bagus
Sharin Shaifuddin
Bepergian bersama keluarga
24 Nov 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Its clean and awesome view from the room. The pool was great. Breakfast with nice variety spread of choises.
The aircon in the room dissapointed as its not cool. The location is not a walking distance to town area. There are no choises of restaurant nearby outside the hotel. Practically you have to dine in hotel.
Overall its a nice hotel to return.
Wir haben 3 Premier Rooms gebucht. Die Zimmer wurden täglich gereinigt. Geräumige Zimmer mit Meerblick. Das Personal ist sehr freundlich. Das Highlight des Urlaubs war aber das Frühstück. Wir haben täglich eine grosse Auswahl an Gebäck, Indonesische Mahlzeiten, Eier, Waffeln, etc zubereitet erhalten. Kann das Hotel nur weiter empfehlen
Stefan
Menginap 3 malam pada bulan November 2023
8/10 Bagus
Sofie
16 Nov 2023
Sofie
Menginap 5 malam pada bulan November 2023
10/10 Sangat Bagus
yu him jonathan
14 Nov 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Sublime infinity pool
yu him jonathan
Menginap 1 malam pada bulan November 2023
10/10 Sangat Bagus
Michael
Bepergian bersama teman
12 Nov 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I had an amazing stay at the katamaran resort and I want to give a special shout-out to Yadi! His constant smile and positive energy truly brightened up my days. His service was exceptional—attentive and always going the extra mile. The hotel itself offers breathtaking sea views, and everything was impeccably clean. I thoroughly enjoyed my time there and highly recommend it. Thank you, Yardi, for making my stay memorable and the katamaran resort for providing a wonderful experience!
Traveler terverifikasi
Menginap 3 malam pada bulan September 2023
10/10 Sangat Bagus
Perwan
Bepergian bersama teman
2 Okt 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Alles war perfekt
Perwan
Menginap 8 malam pada bulan September 2023
10/10 Sangat Bagus
JOY
30 Sep 2023
JOY
Menginap 5 malam pada bulan September 2023
10/10 Sangat Bagus
Ishak, Tampines Street 43
Bepergian bersama teman
29 Sep 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property were located near the beach and during sunset we were able to see MT Agung from Bali. The staff were very friendly and the service excellent. The resort is well kept. The only setback is their breakfast, its too odinary as it does not reflect as a 5 star resort. Pls do not the resort os abt 1hr 15min away from the airport.Overall me and my wife truly enjoy the stay there for 4night to celebrate our anniversary. Will definitely be back again.
Amazing. Start to finish. Excellent hospitality and staff were so friendly, lovely holiday in Lombok, much preferred to the hectic busy Bali. Did not want to leave
Traveler terverifikasi
Menginap 5 malam pada bulan September 2023
10/10 Sangat Bagus
Marie
23 Sep 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The snorkeling tour provided by the hotel was wonderful. The guide was very friendly and kind to beginner like me and I was able to see sea turtles several times. The sea of Lombok is very beautiful and colorful with corals and many kinds of fishes. The hotel is close to the port.
The food at the kliff restaurant in the hotel was delicious.
The hotel staffs were nice and view from my room was great.
Marie
Menginap 3 malam pada bulan September 2023
10/10 Sangat Bagus
Jean-Francis
17 Sep 2023
Jean-Francis
Menginap 4 malam pada bulan September 2023
10/10 Sangat Bagus
Neil
Bepergian bersama teman, Bepergian bersama keluarga
14 Sep 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Beautiful location, really helpful and friendly staff and the food was to die for especially in the Kliff restaurant, would highly recommend
Neil
Menginap 3 malam pada bulan September 2023
10/10 Sangat Bagus
Elisa
Bepergian bersama teman
2 Sep 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything from start to finish was a complete experience. Tranquility of the resort was something we were looking from our trip to Lombok. Katamaran was just the right choice. The villas with private pool offered privacy and the perfect place to rest. Services and facilities work and are clean and they have the best staff!
You can have the best infrastructure and land but the staff is the part that makes the place. Here in Katamaran every single one who we met from the staff was amazing. Yadi from the staff helped us with everything more than we could expect. Really one of the best hospitality professionals I've met.
To sum it up, Katamaran is going to my top favorite hotels and we hope to have the opportunity to return maybe even next year.
Il manque des transats avec parasol mais les piscines sont agréables et la plage est propre. Il faut quand même se lever tôt pour se réserver le transat de son choix.... déjà du monde au petit déjeuner dès 7h....
Pas de happy hour alors que tout les hôtels alentours le propose. Les consommations sont très chères et la nourriture aussi. Les autres 5 étoiles sont beaucoup moins chers pour cela, jusqu'à 3 fois !!!!
Prendre les taxis blue bird pour ne pas se faire avoir par les chauffeurs privés,eux aussi deux fois plus chers
A part ça, tout est bien, sauf si on veut une ambiance locale,cet hôtel est moderne
The hotel was lovely, we had a private villa which had a nice little pool where we spent most of our time. The infinity pool in the main area looks out to sea which is perfect for sunset, you can get a cocktail and sit in the pool watching the sun go down.
The food here was amazing, they have 2 resturants both have amazing views out to sea. The staff were very friendly and the hotel was relatively modern.
Traveler terverifikasi
Menginap 3 malam pada bulan Juli 2023
2/10 Sangat Buruk
Ludovic
15 Agu 2023
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Disappointing
Rooms are very impersonal, no light, no windows with nice view.
Service is just horrible, you wait all the time.
Pool is nice but if you don't book your place early in the morning, no transat is available for the day. There's no management, no cleaning and no space.
Ludovic
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Management of Katamaran Hotel & Resort pada tanggal 16 Agu 2023
Dear Mr. Ludovic,Paradise Just a CloserThank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok and thank you for taking the time to review our property, your comments are very much valued. We are most concerned that you have left with such a negative feeling about our property and we sincerely regret that we have failed to meet your expectation. Your continued patronage is important to us and we sincerely hope for another opportunity to deliver a better experience to you.Kind regards,Management of Katamaran Hotel & Resort.
Tanggapan dari Management of Katamaran Hotel & Resort pada tanggal 16 Agu 2023
Dear Mr/s. Ralf,Paradise Just a CloserThank you for giving us perfect rating. We wish you have a pleasant day ahead and looking forward to welcoming you again at Katamaran Hotel & ResortBest regard,Management of Katamaran Hotel & Resort
10/10 Sangat Bagus
Sue Phay
9 Agu 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice resort, friendly and helpful staffs. Kliff Bistro was nice. Booked one of the day tours but the local guide at Taman Narmada was not so good and did not provide much explanations. Tipping was given but he requested for more.
Sue Phay
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Management of Katamaran Hotel & Resort pada tanggal 16 Agu 2023
Dear Mr/s. Sue Phay,Paradise Just a CloserThank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok Island.We would also like to thank you for writing such a positive reviews on us and we have noted all your feedback for our future improvement.We wish you have a pleasant day ahead and we will be looking forward to welcoming you home in the near future.Best regards,Management of Katamaran Hotel & Resort
Tanggapan dari Management of Katamaran Hotel & Resort pada tanggal 1 Agu 2023
Dear Mr. Davis,Paradise Just a CloserThank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok.We are so happy to hear that you had a great time with us here at Katamaran Resort.Appreciate your time to write this review.We wish you have a pleasant day ahead and we will be looking forward to welcoming you home in the near future.Kind regards,Management of Katamaran Hotel & Resort.
Lovely calm resort right on a beach with lovely waters and waves. There are also two decent sized pools for lounging around overlooking the ocean. Great place for relaxing in Lombok . The resort is so great you don’t feel the need to leave to adventure out…and the staff are ALL amazing !!
Arshad
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Management of Katamaran Hotel & Resort pada tanggal 1 Agu 2023
Dear Mr/s. Arshad,Paradise Just a CloserThank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok island.We would also like to thank you for writing such a positive reviews on us.We will share the review you have written to all our team. We will also ensure that we keep and maintain the standard and keep giving the best service that we could dedicate to our beloved guests. We wish you have a pleasant day ahead and we will be looking forward to welcoming you home in the near future.Kind regards,Management of Katamaran Hotel & Resort