Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 31 dari 69 ulasan" "
10 - Sangat Bagus
31
Penilaian 8 - Bagus. 25 dari 69 ulasan" "
8 - Bagus
25
Penilaian 6 - Cukup Baik. 8 dari 69 ulasan" "
6 - Cukup Baik
8
Penilaian 4 - Buruk. 3 dari 69 ulasan" "
4 - Buruk
3
Penilaian 2 - Sangat Buruk. 2 dari 69 ulasan" "
2 - Sangat Buruk
2
8,8/10
Kebersihan
9,0/10
Staf & layanan
8,8/10
Fasilitas
8,8/10
Kondisi & fasilitas properti
9,2/10
Ramah lingkungan
Ulasan
6/10 Cukup Baik
Traveler terverifikasi
Bepergian bersama keluarga
2 Feb 2023
Tidak Disukai: Kebersihan
5 star Design with 3 star service. Friendly but not 5 star service. Room’s carpet a bit smell and lots of stained already.
Traveler terverifikasi
Menginap 2 malam pada bulan Januari 2023
Tanggapan dari Isaac Molina pada tanggal 3 Feb 2023
Dear Sir/Ma'am,Thank you for sharing with us your feedback on your recent stay.While you have indeed appreciated the hotel design, it seems that other areas we have fallen short especially service and room carpet.Would it be possible for you to reach out to me on isaac.molina@accor.com so that we are able to rectify and also taking this opportunity to improve ourselves.Looking forward to hearing from you and once again, i do appreciate your time.Best Regards,Isaac MolinaDirector of OperationsPullman Singapore Orchard
10/10 Sangat Bagus
Paola, Concord
Traveler bisnis
17 Mei 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Had a great stay, stayed for 5 nights and it was super easy to get around and the hotel is very clean.
The pool is very pretty and enjoyable.
Rooms are spacious and the cleanliness is excellent. The staff are friendly and always want to help out.
Paola
Menginap 5 malam pada bulan Mei 2024
10/10 Sangat Bagus
Avikash
11 Apr 2024
Avikash
Menginap 3 malam pada bulan April 2024
Tanggapan dari Rob McIntyre, General Manager pada tanggal 2 Mei 2024
Dear AvikashThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
6/10 Cukup Baik
sam anthony
Bepergian bersama teman
23 Mar 2024
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
It’s proximity to shopping and food courts
sam anthony
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Rob McIntyre, General Manager pada tanggal 25 Mar 2024
Dear SamThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. If you have any specific comments or suggestions on how we can further improve our services, we would be grateful to hear them.We truly appreciate your support and hope to have the pleasure of welcoming you back on your future visits to the area.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard
10/10 Sangat Bagus
Renate
21 Mar 2024
Tolle Lage, tolles Hotel, sehr freundliches Personal
Renate
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Rob McIntyre, General Manager pada tanggal 22 Mar 2024
Dear RenateThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
10/10 Sangat Bagus
Stephanie
Bepergian bersama keluarga dan anak
12 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Better than I thought. Staff are friendly. Great options in the buffet but repetitive. Would appreciate more plant based options for the hot foods like vegetable broth soup/ noodles.
Great location to get around - convenient. Close to Orchard Station and you can take the pathways from across the street to MRT.
Stephanie
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Mer pada tanggal 12 Mar 2024
We are delighted to hear that you have enjoyed your stays with us and thank you for your support. We would greatly appreciate if you could also share your compliments via Expedia and Google reviews for us. We look forward to welcoming you back to our hotel soon.
10/10 Sangat Bagus
Natsumi
Bepergian dalam rombongan
12 Feb 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tanggapan dari Rob McIntyre, General Manager pada tanggal 14 Feb 2024
Dear NatsumiThank you so much for your positive review! We are thrilled to hear that you enjoyed your stay with us. We always strive to provide excellent service, and it is wonderful to hear that our staff made you feel welcome and accommodated your language needs. We hope to have the pleasure of welcoming you back again soon!
10/10 Sangat Bagus
Jonny
12 Feb 2024
Jonny
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Rob McIntyre, General Manager pada tanggal 21 Mar 2024
Dear JonnyThank you for the high ratings and selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
10/10 Sangat Bagus
Kazuhiro
3 Feb 2024
Kazuhiro
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Rob McIntyre, General Manager pada tanggal 7 Feb 2024
Dear KazuhiroThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
8/10 Bagus
stewart
28 Jan 2024
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
the crew especially the concierge was helpful on our needs.
stewart
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Rob McIntyre, General Manager pada tanggal 29 Jan 2024
Dear StewartThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
Tanggapan dari Rob McIntyre, General Manager pada tanggal 22 Jan 2024
Dear JaeeunThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
2/10 Sangat Buruk
Danielle
20 Jan 2024
Danielle
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Rob McIntyre, General Manager pada tanggal 22 Jan 2024
Dear DanielleThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. Our Director of Guest Experience and Sustainability has reached out to you separately to gain further insights into your experience during your stay with us. We would be grateful to hear them as your insights will contribute to our ongoing efforts to enhance our guest experience.We truly appreciate your support and we hope to have the pleasure of welcoming you back for your future visits.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard
8/10 Bagus
Yoshinori
20 Jan 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Yoshinori
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Rob McIntyre, General Manager pada tanggal 22 Jan 2024
Dear YoshinoriThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
Overall good. There was only 1 chair that came with the coffee table. So when we got some snacks we had to either eat on the bed or sit on the floor. The light switches were a little confusing as the labelling was not clear. Took a while to figure out
Gabriel
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Rob McIntyre, General Manager pada tanggal 27 Des 2023
Dear GabrielThank you for taking the time to share your feedback regarding your recent stay with us.We understand your concerns regarding the seating arrangement in your room, and we sincerely apologize for any inconvenience this may have caused. We would like to assure you that we offer a range of room sizes and configurations to cater to different preferences and needs. We encourage you to contact us directly on your next visit, we will be more than happy to assist you in finding a room that better suits your requirements.We genuinely appreciate your feedback, and we hope that this experience will not deter you from considering us for future stays. If there are any specific preferences or requirements you have for your next visit, please feel free to share them with us, and we will do our best to make your stay as enjoyable as possible.We look forward to the opportunity to serve you better in the future.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard
10/10 Sangat Bagus
Larcee
Bepergian bersama keluarga dan anak
19 Des 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Friendly staff and hotel has a positive vibe
Larcee
Menginap 5 malam pada bulan Desember 2023
Tanggapan dari Rob McIntyre, General Manager pada tanggal 20 Des 2023
Dear LarceeThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
Nice hotel.
Clean, decent space, great location.
Excellent service.
Traveler terverifikasi
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Rob McIntyre, General Manager pada tanggal 11 Des 2023
Dear GuestThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
10/10 Sangat Bagus
Tobias
Bepergian bersama teman
9 Des 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good location on Orchard Road and good sized rooms. We will return.
Tobias
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Rob McIntyre, General Manager pada tanggal 12 Des 2023
Dear TobiasThank you for taking the time to share your positive feedback! We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you back for another enjoyable stay.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard
2/10 Sangat Buruk
davidson
8 Des 2023
davidson
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Rob McIntyre, General Manager pada tanggal 8 Des 2023
Dear DavidsonThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. If you have any specific comments or suggestions on how we can further improve our services, we would be grateful to hear them.We truly appreciate your support and hope to have the pleasure of welcoming you back on your future visits to the area.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard
Tanggapan dari Rob McIntyre, General Manager pada tanggal 6 Des 2023
Dear HaslinahThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
10/10 Sangat Bagus
Zaw Nyein
3 Des 2023
Zaw Nyein
Menginap 8 malam pada bulan November 2023
Tanggapan dari Rob McIntyre, General Manager pada tanggal 6 Des 2023
Dear Zaw NyeinThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
8/10 Bagus
Sarah
27 Nov 2023
Sarah
Menginap 8 malam pada bulan November 2023
Tanggapan dari Rob McIntyre, General Manager pada tanggal 18 Des 2023
Dear SarahThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
8/10 Bagus
Vivian
9 Nov 2023
Vivian
Menginap 10 malam pada bulan Oktober 2023
Tanggapan dari Rob McIntyre, General Manager pada tanggal 20 Nov 2023
Dear VivianThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
10/10 Sangat Bagus
Johan
4 Nov 2023
Johan
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Rob McIntyre, General Manager pada tanggal 6 Nov 2023
Dear JohanThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
Tanggapan dari Rob McIntyre, General Manager pada tanggal 1 Nov 2023
Dear ConstantinosThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you have enjoyed your stay with us. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
I've stayed a Pullman hotels in Bangkok and Phuket, i would say my stay at Pullman Singapore didn't quite live up to my expectations. Not that anything was bad, although the breakfast were much better with more variety in Thailand.
Thomas
Menginap 2 malam pada bulan Oktober 2023
Tanggapan dari Rob McIntyre, General Manager pada tanggal 30 Okt 2023
Dear ThomasThank you for taking the time to share your feedback about your recent stay with us at Pullman Singapore Orchard.Your detailed feedback is essential to us as it guides our ongoing efforts to improve and provide a more exceptional guest experience. Your comments regarding breakfast experience is duly noted. Please know that we will review and enhance our breakfast offerings to ensure a more satisfying and diverse selection in the future.We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard
10/10 Sangat Bagus
Dinithi
Bepergian bersama keluarga
15 Okt 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing stay, only need to go out of hotel for biggest shopping and dining amazing stay
Dinithi
Tanggapan dari Rob McIntyre, General Manager pada tanggal 16 Okt 2023
Dear DinithiThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
6/10 Cukup Baik
Nam Quoc
Traveler bisnis
9 Okt 2023
Disukai: Kebersihan, staf & layanan
For a hotel with five stars, the breakfast was below average. In order to interact with guests, the chefs working the morning buffet line lack manners and decency. That has to change.
The bathroom floor, including the sink and toilet bowl, is always wet when I take a shower.
Nam Quoc
Menginap 7 malam pada bulan Oktober 2023
Tanggapan dari Rob McIntyre, General Manager pada tanggal 11 Okt 2023
Dear Nam QuocThank you for choosing to stay with us and for taking the time to share your feedback.While we are thrilled to receive a five-star rating from you, we are genuinely sorry to hear that your breakfast experience did not meet your expectations, and we apologize for any inconvenience caused. Providing a delicious and enjoyable breakfast is important to us, and we will be addressing your concerns with our culinary team to make necessary improvements in quality and variety.We take your comments about our restaurant staff's manners and decency seriously. We expect the highest level of professionalism and courtesy from our team members, and we will use your feedback to reinforce our training and customer service standards.We apologize for any discomfort this may have caused during your stay. Our Housekeeping & Engineering team will investigate this matter further to identify and rectify any maintenance issues to ensure a more comfortable experience for all our guests.We sincerely appreciate your feedback, and your comments will be instrumental in helping us enhance our services. We hope to have the opportunity to welcome you back in the future and provide you with an improved and memorable stay.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard
Tanggapan dari Rob McIntyre, General Manager pada tanggal 10 Okt 2023
Dear GuestThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. If you have any specific comments or suggestions on how we can further improve our services, we would be grateful to hear them.We truly appreciate your support and hope to have the pleasure of welcoming you back on your future visits to the area.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard
8/10 Bagus
Masaaki
7 Okt 2023
Masaaki
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Rob McIntyre, General Manager pada tanggal 30 Okt 2023
Dear MasaakiThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you have enjoyed your stay with us. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
8/10 Bagus
Lourdes, New York
Bepergian bersama teman
18 Sep 2023
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
location location location, room was comfortable, would have liked a work table and better cleaning service.
Lourdes
Menginap 4 malam pada bulan September 2023
Tanggapan dari Rob McIntyre, General Manager pada tanggal 22 Sep 2023
Dear LourdesThank you for taking the time to share your feedback about your recent stay with us.We understand your concern about the absence of a working desk and the level of cleanliness during your stay. Please accept our sincere apologies for any inconvenience you experienced. Please know that we will be addressing these issues promptly to enhance the overall guest experience.Once again, thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future. Please feel free to reach out to us directly if you have any further suggestions or if there is anything we can do to make your next stay even more enjoyable.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard
8/10 Bagus
Affan
1 Sep 2023
Affan
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Rob McIntyre, General Manager pada tanggal 4 Sep 2023
Dear AffanThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
8/10 Bagus
STEVEN
30 Agu 2023
STEVEN
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Rob McIntyre, General Manager pada tanggal 4 Sep 2023
Dear StevenThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
8/10 Bagus
stewart
Bepergian dalam rombongan
28 Agu 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
the extra bed is hard
stewart
Menginap 4 malam pada bulan Agustus 2023
Tanggapan dari Rob McIntyre, General Manager pada tanggal 29 Agu 2023
Dear StewartThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
8/10 Bagus
stewart
26 Agu 2023
stewart
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Rob McIntyre, General Manager pada tanggal 29 Agu 2023
Dear StewartThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
8/10 Bagus
Manwar
25 Agu 2023
Manwar
Menginap 5 malam pada bulan Agustus 2023
Tanggapan dari Rob McIntyre, General Manager pada tanggal 29 Agu 2023
Dear ManwarThank you for selecting Pullman Singapore Orchard as your preferred accommodation.We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
6/10 Cukup Baik
Nancy Leung
25 Agu 2023
Nancy Leung
Menginap 4 malam pada bulan Agustus 2023
Tanggapan dari Rob McIntyre, General Manager pada tanggal 29 Agu 2023
Dear NancyThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. If you have any specific comments or suggestions on how we can further improve our services, we would be grateful to hear them.We truly appreciate your support and hope to have the pleasure of welcoming you back on your future visits to the area.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard
10/10 Sangat Bagus
RAKAN
10 Agu 2023
RAKAN
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Rob McIntyre General Manager pada tanggal 11 Agu 2023
Dear RakanThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
10/10 Sangat Bagus
Paul
Bepergian bersama teman
4 Agu 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Quiet large rooms
Paul
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Rob McIntyre, General Manager pada tanggal 7 Agu 2023
Dear PaulThank you for selecting Pullman Singapore Orchard as your preferred accommodation. We are delighted to know that you had such an enjoyable experience. We look forward to welcoming you again.Best Regards,Rob McIntyreGeneral ManagerPullman Singapore Orchard
10/10 Sangat Bagus
sundari
25 Jul 2023
sundari
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Rob McIntyre General Manager pada tanggal 27 Jul 2023
Dear SundariThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. If you have any specific comments or suggestions on how we can further improve our services, we would be grateful to hear them.We truly appreciate your support and hope to have the pleasure of welcoming you back on your future visits to the area.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard
6/10 Cukup Baik
Romeo
20 Jul 2023
Romeo
Menginap 3 malam pada bulan Juli 2023
Tanggapan dari Rob McIntyre, General Manager pada tanggal 25 Jul 2023
Dear RomeoThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. If you have any specific comments or suggestions on how we can further improve our services, we would be grateful to hear them.We truly appreciate your support and hope to have the pleasure of welcoming you back on your future visits to the area.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard
8/10 Bagus
George
5 Jul 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
George
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Rob McIntyre, General Manager pada tanggal 7 Jul 2023
Dear GeorgeThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. If you have any specific comments or suggestions on how we can further improve our services, we would be grateful to hear them.We truly appreciate your support and hope to have the pleasure of welcoming you back on your future visits to the area.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard
Tanggapan dari Rob McIntyre, General Manager pada tanggal 6 Jul 2023
Dear EstherThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. If you have any specific comments or suggestions on how we can further improve our services, we would be grateful to hear them.We truly appreciate your support and hope to have the pleasure of welcoming you back on your future visits to the area.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard
4/10 Buruk
Vinh Hong
30 Jun 2023
Vinh Hong
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Rob McIntyre pada tanggal 4 Jul 2023
Dear Vinh HongThank you for choosing Pullman Singapore Orchard as your accommodation during your recent stay. We sincerely appreciate your feedback and for taking the time to rate us. If you have any specific comments or suggestions on how we can further improve our services, we would be grateful to hear them.We truly appreciate your support and hope to have the pleasure of welcoming you back on your future visits to the area.Best RegardsRob McIntyreGeneral ManagerPullman Singapore Orchard
8/10 Bagus
Peter
21 Mei 2023
Disukai: Kebersihan, staf & layanan
Peter
Menginap 4 malam pada bulan Mei 2023
Tanggapan dari From Pullman Singapore Orchard Management Team pada tanggal 30 Mei 2023
Thank you for rating and staying at Pullman Singapore Orchard.We do hope to have the pleasure of welcoming you back for another experience some time very soon.
6/10 Cukup Baik
Elly
Bepergian bersama keluarga
11 Mei 2023
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Enjoyable stay but room service inadequate
Nicely renovated hotel with a popular bar/ lounge. Breakfast was sufficient but could be better. I really liked the long breakfast hours 630-1100am. The pool was lovely. We stayed for four nights and not once did room service replenish the toiletries or tea bags / coffee pods, also I lost something which I kept in the bathrobe pockets as the staff replaced it with a new bathrobe without checking pocket content first.
Elly
Menginap 4 malam pada bulan Mei 2023
Tanggapan dari From Pullman Singapore Orchard Management Team pada tanggal 30 Mei 2023
Thank you for choosing Pullman Singapore Orchard and taking the time to share your review with us.I would like to offer my sincere apologies for this negative experience. We are committed to providing comprehensive training to our team members to ensure the highest level of service. Rest assured, we will take the necessary steps to ensure that our staff receives the proper training and development opportunities.I sincerely hope that we will get the opportunity to redeem ourselves and that we will have a chance to welcome you back at Pullman Singapore Orchard again.
6/10 Cukup Baik
Elly
11 Mei 2023
Elly
Menginap 4 malam pada bulan Mei 2023
Tanggapan dari From Pullman Singapore Orchard Management Team pada tanggal 31 Mei 2023
Dear EllyThank you for staying at Pullman Singapore Orchard. We genuinely hope to have the opportunity to welcome you back to Pullman and provide you with an improved experience.
Nice but the room lacks working table and chairs especially iv stayed in premier room buy overall is so so
Anthony
Menginap 4 malam pada bulan Mei 2023
Tanggapan dari From Pullman Singapore Orchard Management Team pada tanggal 30 Mei 2023
Thank you for staying at Pullman Singapore Orchard. I am sorry to hear that you did not leave our hotel entirely satisfied during your stay. As we strive to continually improve, we have shared this with the teams for their review and action. I sincerely hope that we will get the opportunity to redeem ourselves and that we will have a chance to welcome you back at Pullman Singapore Orchard again.
8/10 Bagus
stewart
30 Apr 2023
stewart
Menginap 4 malam pada bulan April 2023
Tanggapan dari From Pullman Singapore Orchard Management Team pada tanggal 30 Mei 2023
Thank you for rating and staying at Pullman Singapore Orchard. We do hope to have the pleasure of welcoming you back for another experience some time very soon.
8/10 Bagus
Susan
23 Apr 2023
Susan
Menginap 3 malam pada bulan April 2023
Tanggapan dari From Pullman Singapore Orchard Management Team pada tanggal 30 Mei 2023
Thank you for rating and staying at Pullman Singapore Orchard. We do hope to have the pleasure of welcoming you back for another experience some time very soon.
10/10 Sangat Bagus
David
2 Apr 2023
David
Menginap 5 malam pada bulan Maret 2023
Tanggapan dari From Pullman Singapore Orchard Management Team pada tanggal 30 Mei 2023
Thank you for high ratings and staying at Pullman Singapore Orchard. We do hope to have the pleasure of welcoming you back for another experience some time very soon.