Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
Penilaian 10 - Sangat Bagus. 133 dari 521 ulasan" "
10 - Sangat Bagus
133
Penilaian 8 - Bagus. 215 dari 521 ulasan" "
8 - Bagus
215
Penilaian 6 - Cukup Baik. 122 dari 521 ulasan" "
6 - Cukup Baik
122
Penilaian 4 - Buruk. 38 dari 521 ulasan" "
4 - Buruk
38
Penilaian 2 - Sangat Buruk. 13 dari 521 ulasan" "
2 - Sangat Buruk
13
8,4/10
Kebersihan
7,8/10
Staf & layanan
7,6/10
Fasilitas
7,8/10
Kondisi & fasilitas properti
8,2/10
Ramah lingkungan
Ulasan
6/10 Cukup Baik
Terence
12 Mei 2024
Good
Terence
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Suriani pada tanggal 15 Mei 2024
Dear Terence, Thank you for staying with Genting Hotel Jurong at Resorts World Sentosa and for taking the time to provide us with your valuable feedback and great comment towards our good service. Thank you once again for choosing us as your destination.Wish to see you again on the next stay. Kind Regards,SurianiAssistant Guest Relations ManagerGenting Hotel Jurong
10/10 Sangat Bagus
Green Apple
7 Mei 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very comfortable, The staff friendly. Room is clean
Will Back to stay. Nice hotel
Green Apple
Menginap 1 malam pada bulan April 2024
Tanggapan dari Suriani pada tanggal 11 Mei 2024
Dear Green Apple, Thank you for sharing your great experience at Genting Hotel Jurong. We are delighted to hear that you received very good service and enjoyed your stay in the room. We appreciate your recognition of our friendly staff for their great help. Providing excellent service is a top priority for us, and it's wonderful to know that we have contributed to making your stay memorable.Thank you for choosing Genting Hotel Jurong. We look forward to the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Suriani Assistant Guest Relations ManagerGenting Hotel Jurong
8/10 Bagus
Daming
22 Apr 2024
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The room is a little bit small.
Daming
Menginap 5 malam pada bulan Maret 2024
8/10 Bagus
Ee Ling
Bepergian bersama keluarga dan anak
9 Apr 2024
Disukai: Staf & layanan
The staffs were friendly & helpful, especially the one who serve me named Pop. The hotel itself has not much facility except the swimming pool. But its convenience to train station & malls, just a few mins walk.
Ee Ling
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Karen K pada tanggal 10 Apr 2024
Dear Ee Ling,Thank you for taking the time to share your positive experience at Genting Hotel Jurong. We are thrilled to hear that Pop have provided you with excellent service, making your stay experience smooth and answering your questions patiently. We will make sure to pass on your kind words to them. We aim to provide comfortable and enjoyable accommodations for our guests, and it's rewarding to hear that your expectations were met.Thank you for choosing Genting Hotel Jurong, and we look forward to welcoming you back for another positive experience in the future.Warm regards,Karen KGuest Relations ExecutiveGenting Hotel Jurong
8/10 Bagus
Shazzasbazzar
Bepergian bersama teman
3 Apr 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I had a good stay. The staff were very pleasant and helpful. Only one complaint - the bed was a little too hard.
Shazzasbazzar
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Karen Kee pada tanggal 4 Apr 2024
Dear Shazzasbazzar,Thank you for staying with Genting Hotel Jurong and for taking the time to provide us with your valuable feedback. Genting Hotel Jurong take pride in providing our guests with the highest standards in hospitality. We are delighted to note that your overall experience met up to expectation.We valued our guest feedback and our management team had note on your comment in regards Beds comfort. We had feedback to our management in regard to your comment for further improvement.We would like to take the opportunity to thank your feedback. We look forward to your continued support and hope to welcome you back again in the near future. Please feel free to reach us should you need further assistance.Thank you.Best Regards,Karen KeeGuest Relations Executive
10/10 Sangat Bagus
Iqbal
7 Mar 2024
Staff are professional, polite and friendly. Property is well maintained. Rooms are clean, well maintained and modern.
Iqbal
Menginap 6 malam pada bulan Februari 2024
Tanggapan dari miko pada tanggal 11 Mar 2024
Dear Iqbal,Thank you for taking the time to share your recent stay experience with us. It’s always wonderful to read and receive such good reviews.Thank you for complimenting on hotel’s services and rooms cleanliness. It means a lot to us. This is our simple joy when we get to delight our guest.We hope you will stay with us and recommend us to your friends and family, as we would love to welcome them as well.Kind Regards,Miko.CGuest Relations Executive
10/10 Sangat Bagus
Andrew, Ontario
Bepergian bersama teman, Traveler bisnis
5 Mar 2024
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfect
Andrew
Menginap 5 malam pada bulan Februari 2024
Tanggapan dari miko pada tanggal 6 Mar 2024
Dear Andrew,Greetings From Genting Hotel Jurong and thank you for leaving a review of your recent experience. We recognize that your time is valuable and appreciate the feedback which you have provided.Once again, we thank you for taking the time to share your experience and hope to welcome you back for a better experience in the near future.Kind Regards,Miko.CGuest Relations Executive
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staffs are amicable and welcoming.
Chang Sung
Menginap 2 malam pada bulan November 2023
Tanggapan dari miko pada tanggal 27 Nov 2023
Dear Chang Sung,Thank you for taking the time to share such wonderful comments regarding your recent experience at Genting Hotel Jurong.I am heartened to read that our well-appointed hotel service have provided you with an exceptional experience. It is heartwarming to know that you have thoroughly enjoyed your stay and that you had memorable experiences to take home with you.Feel free to reach out to us directly for room reservation whenever you travel back to Singapore again! We are looking forward to welcoming you back in near future and be of service to you again.Yours SincerelyMiko.CHospitality Executive
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very nice hotel, staff is super friendly and you can walk to the metro station.
Carol Stephania
Menginap 24 malam pada bulan Oktober 2023
Tanggapan dari Miko pada tanggal 3 Nov 2023
Dear Carol Stephania,Thank you for taking the time to share your wonderful experience at Genting Hotel Jurong!It is heartwarming to know that you have thoroughly enjoyed your stay and that you had memorable experiences to take home with you with the pleasant surprise.Every comment and compliment such as yours go a long way in motivating and inspiring our team who endeavor to extend a service of excellence to all our guests. I am so happy that all our team members have played a part in making your experience with us a pleasant and memorable one. They will be delighted to hear your compliments!Once again, thank you for choosing to stay with us and for being a part of our cherished memories too. We are looking forward to welcoming you back soon and being at your service again.Kind Regards,Miko.CHospitality Executive
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Breakfast area has moved from the restaurant to the hallway. Not really very nice setting
Traveler terverifikasi
Menginap 3 malam pada bulan Oktober 2023
Tanggapan dari Suriani pada tanggal 23 Okt 2023
Dear Tobey,Thank you for taking the time to write us the review of your stay.I’m sorry to hear that our setting hallway for breakfast is not up to your expectation. We will highlight this matter to our management team for further improvement.Hope that you will give us another opportunity to welcome you back for a more successful experience in the future.Yours Sincerely,Suriani Assistant Operations ManagerGenting Hotel Jurong
I arrived during the midnight for the check-in. Staff was very friendly and hotel was clean and welcoming. Very Impressed and would recommend folks to choose Genting Hotel. Esp for those that are on business trips working in Jurong area. It was very convenient for me to get to Clementi where the goal of my trip is to accomplish some errands there. Super easy to get out and go back to as well.
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was very nice to stay
Yasushi
Menginap 4 malam pada bulan September 2023
8/10 Bagus
Yasushi
Traveler bisnis
23 Sep 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was quite comfortable to stay
Will be stay again
Yasushi
Menginap 7 malam pada bulan September 2023
Tanggapan dari Karen K pada tanggal 24 Sep 2023
Dear Yasushi ,Thank you for taking your precious time to share with us on your recent stay.We are glad to hear you had a memorable stay.I would like to take the opportunity to thank you for the kind words commenting on our comfy room, prime location and friendly team member. I will definitely convey your message to our team member.We value our guests’ feedback seriously and your comments are most helpful and valuable to our Management team which is committed in ensuring a memorable staying experience for our guest.Thank you.Your SincerelyKaren KActing Hospitality Executive
4/10 Buruk
Mukesh
Traveler bisnis
15 Sep 2023
Average stay far from Town
One of the very Average Hotels in Jurong. There are no other Hotels nearby . Breakfast is too ordinary. the prices are high comparing to services and hotel provided . worst situation is that the people deal only on mails and phone . so difficult to communicate.
Mukesh
Menginap 3 malam pada bulan September 2023
Tanggapan dari Karen K pada tanggal 16 Sep 2023
Dear Mukesh, Thank you for taking the time to share your recent stay experience with us. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. May I kindly ask that you contact me directly for your future stay as I would like to oversee your reservation personally to ensure a flawless experience with us. I do hope this has not marred your overall impression of Genting Hotel Jurong and I hope you will return to stay with us again. Kind Regards, Karen K Acting Hospitality Executive
8/10 Bagus
Amrik, Aldridge
Traveler bisnis
9 Sep 2023
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel is well positioned for business
Amrik
Menginap 3 malam pada bulan Agustus 2023
Tanggapan dari Karen K pada tanggal 16 Sep 2023
Dear Amrik,Thank you for your review and ratings! It’s always wonderful to read and receive such good reviews.We will ensure they receive the recognition they deserve for making your experience memorable. We hope you will stay with us and recommend us to your friends and family, as we would love to welcome them as well.Yours Sincerely,Karen KActing Hospitality Executive
4/10 Buruk
Takanobu
Traveler bisnis
8 Sep 2023
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
In any case, the walls are thin and the sound echoes, including in neighboring rooms.
I cannot sleep if the neighbors are making noise until late at night.
Other than that, the hotel is acceptable.
Takanobu
Menginap 9 malam pada bulan Agustus 2023
Tanggapan dari Raymond L pada tanggal 9 Sep 2023
Dear Takanobu, Thank you for your time to share your rating with us on your recent visit. We have noted your feedback on the room issues that you have experienced during your stay. We Sincerely apologize for the inconvenience and hope this will not mar your impression of the hotel.Please reach to us directly and hope you will allow us another opportunity to redeem ourselves in the future.Thank you.Yours Sincerely,Raymond LHospitality Executive
8/10 Bagus
Wei-lun
4 Sep 2023
Wei-lun
Menginap 2 malam pada bulan Agustus 2023
8/10 Bagus
Shinya, SETAGAYA KU
Traveler bisnis
2 Sep 2023
Disukai: Fasilitas
Staff is nice with smile
Shinya
Menginap 4 malam pada bulan Agustus 2023
Tanggapan dari Karen K pada tanggal 16 Sep 2023
Dear Shinya,Thank you for your review and ratings! It’s always wonderful to read and receive such good reviews.We will ensure they receive the recognition they deserve for making your experience memorable. We hope you will stay with us and recommend us to your friends and family, as we would love to welcome them as well.Yours Sincerely,Karen KActing Hospitality Executive
Look forward to have free shuttle bus to go to MRT station.
Doreen
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Karen K pada tanggal 16 Sep 2023
Dear Doreen,Thank you for your review and ratings! It’s always wonderful to read and receive such good reviews.We will ensure they receive the recognition they deserve for making your experience memorable. We hope you will stay with us and recommend us to your friends and family, as we would love to welcome them as well.Yours Sincerely,Karen KActing Hospitality Executive
8/10 Bagus
Tobey
25 Agu 2023
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
It was a very convenient location to walk to public transportations. A couple of things I recommend for improvement are to offer more than one filtered water spot and better door closing. Me and my roommate made sure the door was closed every night but one morning we noticed the door was opened. Not sure what exactly happened.
Tobey
Menginap 4 malam pada bulan Agustus 2023
Tanggapan dari Miko pada tanggal 27 Agu 2023
Dear Tobey,Thank you for taking the time to leave us a review of your stay. We glad that hotel location is convenient location for you to take a public transport.Thank you as well for the feedback regard on the water dispenser and we truly value your recommendation because it helps us focus on areas that require improvement so we could provide better experiences for other guests. I’m disappointed to note that the door was not close properly during your stay. We will highlight this issue to respective department. Please reach us to us and share more in detail of your experience so that we could identify the actual shortfall and correct our self.Here's hoping that you will give us another opportunity to welcome you back for a more successful experience in the future. Yours Sincerely, Miko.C Hospitality Executives
Dear Shin, Thank you for taking the time to share your recent stay experience with us.I do hope this has not marred your overall impression of Genting Hotel Jurong and I hope you will return to stay with us again. Kind Regards, Karen K Acting Hospitality Executive
10/10 Sangat Bagus
Ba
1 Agu 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Everything is perfect. The counter service is excellent and helpful. The clearing of the room is good. The location is good for shopping and transportation.
Traveler terverifikasi
Menginap 4 malam pada bulan Juni 2023
8/10 Bagus
Pang
Bepergian bersama keluarga
25 Jun 2023
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Walking distance to good shopping areas
Pang
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Xiaofeng pada tanggal 26 Jun 2023
Dear Pang,Thank you for your valuable feedback.We are very excited to know that you have given us a positive review. We glad that you have a great stay with us and we are looking forward to welcome you back to Genting Hotel Jurong.We would like to thank you again for the review.Thank youKind RegardsXiaofengHospitality Executive