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Ulasan untuk Sofitel Singapore City Centre

5 out of 5
Sofitel Singapore City Centre
9 Wallich Street, Singapore, SG

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 184 dari 254 ulasan" "
Penilaian 8 - Bagus. 51 dari 254 ulasan" "
Penilaian 6 - Cukup Baik. 10 dari 254 ulasan" "
Penilaian 4 - Buruk. 5 dari 254 ulasan" "
Penilaian 2 - Sangat Buruk. 4 dari 254 ulasan" "

9,6/10

Kebersihan

9,4/10

Staf & layanan

9,4/10

Fasilitas

9,4/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

8/10 Bagus

King

Disukai: Kebersihan, staf & layanan
Room was too dark. Libby was on the fifth floor. We had to take the elevator twice to get to our room.
Menginap 2 malam pada bulan Mei 2024

8/10 Bagus

Widyaningsih

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 7 malam pada bulan April 2024

10/10 Sangat Bagus

KWAN FUNG, Shatin

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
just downstairs of the MRt station
Menginap 4 malam pada bulan Maret 2024

10/10 Sangat Bagus

Michael

Menginap 4 malam pada bulan Januari 2024

10/10 Sangat Bagus

JONG HOI

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Jenny

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 4 malam pada bulan Januari 2024

6/10 Cukup Baik

Satoru

Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

George

Traveler bisnis
Menginap 6 malam pada bulan November 2023
Tanggapan dari Sofitel Singapore City Centre pada tanggal 7 Des 2023
Bonjour George, Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction surveyWe are delighted to learn of your wonderful stay with us.We hope to be able to welcome you back to the hotel in the near future.A bientot! Sofitel Singapore City Centre

10/10 Sangat Bagus

CARLOS

Menginap 5 malam pada bulan November 2023
Tanggapan dari Sofitel Singapore City Centre pada tanggal 24 Nov 2023
Bonjour CARLOS, Greetings from Sofitel Singapore City Centre! It is very gratifying to receive a positive ratings and to know that your stay experience was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. À bientôt Sofitel Singapore City Centre

10/10 Sangat Bagus

Julian

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Thank you guys for making our stay a very satisfying one, the hotel felt great this time around, we enjoyed our stay to the fullest. Staff went out of their way to be helpful and the cherry on top was allowing us to check out at 16:00 since we had a flight late in the evening.
Tanggapan dari Sofitel Singapore City Centre pada tanggal 24 Nov 2023
Bonjour Julian, Greetings from Sofitel Singapore City Centre!It is with great pleasure to hear that you’ve had a wonderful experience!We are delighted you appreciated our service, feeling genuinely taken care of and have had an enjoyable stay with us! À bientôt Sofitel Singapore City Centre

8/10 Bagus

Elena

Disukai: Kebersihan, kondisi & fasilitas properti
El hotel es maravilloso, con habitaciones grandes, amplias, limpias, con todos los servicios cerca. No obstante, en el desayuno no reponen lo que se gasta, algo que en un hotel de esta categoría no esperabamos. Además, los camareros fueron muy lentos.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Sofitel Singapore City Centre pada tanggal 24 Nov 2023
Bonjour Elena, Greetings from Sofitel Singapore City Centre! We do apologize for any inconveniences during your last visit. While we know that the overall of your stay especially our rooms and friendly ambassadors were good, we hope to do better for your next day.We look forward to welcoming you again soon.À bientôt Sofitel Singapore City Centre

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 9 malam pada bulan Juli 2023
Tanggapan dari Sofitel Singapore City Centre pada tanggal 9 Agu 2023
Bonjour, Greetings from Sofitel Singapore City Centre! We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. We hope to see you again soon for another magnifique journey with us. A bientot! Sofitel Singapore City Centre

10/10 Sangat Bagus

yukako

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Sofitel Singapore City Centre pada tanggal 27 Jul 2023
Bonjour Yukako, Greetings from Sofitel Singapore City Centre! It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre

10/10 Sangat Bagus

ABDULAZIZ

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice hotel in a good place
Menginap 6 malam pada bulan Juni 2023
Tanggapan dari Sofitel Singapore City Centre pada tanggal 27 Jul 2023
Bonjour Abdulaziz, Greetings from Sofitel Singapore City Centre! It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre

10/10 Sangat Bagus

Natalia

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice room, pool, breakfast buffet, and restaurant. Beautiful decorations!
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari Sofitel Singapore City Centre pada tanggal 27 Jul 2023
Bonjour Natalia, Greetings from Sofitel Singapore City Centre! It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre

6/10 Cukup Baik

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Underwhelming stay
Check in was horrible and took longer than it should. Breakfast was expensive and lacking in quality. Pastries were not up to standard to a 5 star hotel. Room was spacious but lack in amenities. Shower caps and cotton buds had to be requested. Gym was very small and don't have heavier weights. Pool was overcrowded.
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Sofitel Singapore City Centre pada tanggal 5 Jun 2023
Bonjour Anonymous,Greetings from Sofitel Singapore City Centre! We regret to hear that some aspects of your stay did not meet our high standards. Please be assured that these comments have been taken very seriously and will be addressed to the appropriate departments. We very much hope that we will be able to connect with you more and learn about your experience. Do reach out to us and we await your favorable reply.À bientôt

10/10 Sangat Bagus

Shawna Inhee

Menginap 1 malam pada bulan April 2023
Tanggapan dari Sofitel Singapore City Centre pada tanggal 30 Apr 2023
Bonjour Shawna Inhee, Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey.It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre

10/10 Sangat Bagus

reginald

Menginap 7 malam pada bulan April 2023
Tanggapan dari Sofitel Singapore City Centre pada tanggal 16 Mei 2023
Bonjour reginald, Greetings from Sofitel Singapore City Centre! Thank you for taking time to share your experience. It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre

8/10 Bagus

maria

Menginap 3 malam pada bulan April 2023
Tanggapan dari Sofitel Singapore City Centre pada tanggal 13 Apr 2023
Bonjour , Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey.It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre

10/10 Sangat Bagus

MUN KEONG

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2023
Tanggapan dari Sofitel Singapore City Centre pada tanggal 30 Apr 2023
Bonjour MUN KEONG, Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey.It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre

10/10 Sangat Bagus

Pascal, Gardanne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Au pied du MRT, le Sofitel est à 5 minutes de Chinatown a pied pour le shopping et la street food. Les suites sont spacieuses, calmes et bien équipées avec un minibar gratuit et un salon confortable. Sans hésitation, nous reviendrons
Tanggapan dari Sofitel Singapore City Centre pada tanggal 27 Mar 2023
Bonjour Pascal, Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey.It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre

10/10 Sangat Bagus

charles

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2023
Tanggapan dari Sofitel Singapore City Centre pada tanggal 22 Mar 2023
Bonjour charles, Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete the Guest survey.It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre

8/10 Bagus

Mei Ling Celine

Menginap 5 malam pada bulan Maret 2023
Tanggapan dari Sofitel Singapore City Centre pada tanggal 17 Mar 2023
Bonjour Celine, Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our survey.It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre

8/10 Bagus

POYAO

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
Menginap 3 malam pada bulan Februari 2023
Tanggapan dari Sofitel Singapore City Centre pada tanggal 1 Mar 2023
Bonjour POYAO, Greetings from Sofitel Singapore City Centre! Thank you for taking time to share your ratings on your stay experience.We are delighted to learn of your wonderful stay with us.We hope to be able to welcome you back to the hotel in the near future.A bientot! Sofitel Singapore City Centre

10/10 Sangat Bagus

Laurence

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great 3 days
We spend three nights at the Sofitel. The hotel was wonderful and very conveniently situated.
Menginap 3 malam pada bulan Januari 2023
Tanggapan dari Sofitel Singapore City Centre pada tanggal 10 Feb 2023
Bonjour Laurence,Greetings from Sofitel Singapore City Centre! Thank you for taking time to share your wonderful experience. It gives us great pleasure to know that we managed to make your experience at Sofitel Singapore City Centre truly Magnifique and memorable.We look forward to warmly welcoming you back again soon.A bientot! Sofitel Singapore City Centre

8/10 Bagus

Po Wah Chris

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2023
Tanggapan dari Sofitel Singapore City Centre pada tanggal 7 Feb 2023
Bonjour Po Wah Chris, Greetings from Sofitel Singapore City Centre! Thank you very much for taking the time to share your kind feedback.We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. We hope to see you again soon for another magnifique journey with us. A bientot! Sofitel Singapore City Centre

10/10 Sangat Bagus

Quentin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent hotel. Great location.
Excellent hotel. Staff well trained and helpful. Good value for a hotel of this quality. Slight downside is the lack of guest parking. We had a staycation and ended up spending quite a bit on parking in the city centre.
Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Sofitel Singapore City Centre pada tanggal 9 Jan 2023
Bonjour Quentin, Thank you for taking time to share your feedback.We are pleased to hear that you had a good experience during your stay here with us. We sincerely apologize for the challenge you encountered with regards to the carpark charges. Please note that the car park belongs to Tanjong Pagar Centre and the hotel does not provide complimentary parking for our guests. Nevertheless, we are exploring a future partnership with Tanjong Pagar Centre on the carpark usage. We thank you for the feedback and and we hope to see you back with us soon. Best Regards, Sofitel Singapore City Centre

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan November 2022
Tanggapan dari Sofitel Singapore City Centre pada tanggal 8 Des 2022
Bonjour, Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete the survey.We are delighted to learn of your wonderful stay with us. We hope to be able to welcome you back to the hotel in the near future.A bientot! Sofitel Singapore City Centre

10/10 Sangat Bagus

JAEHOON

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2022
Tanggapan dari Sofitel Singapore City Centre pada tanggal 1 Nov 2022
Bonjour Jaehoon, Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete the review.We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. We hope to see you again soon for another magnifique journey with us. A bientot! Sofitel Singapore City Centre

4/10 Buruk

Tom

Menginap 2 malam pada bulan Oktober 2022
Tanggapan dari Sofitel Singapore City Centre pada tanggal 25 Okt 2022
Bonjour Tom,Greetings from Sofitel Singapore City Centre! We are disappointed to learn of your stay experience at our hotel and it is certainly not the kind of impression we would like you to leave us with. Our team takes a lot of pride in making each guest’s experience as pleasant as possible and we apologize that we failed to do so. From all of us at Sofitel Singapore City Centre, we look forward to welcoming you back again for a stellar experience you will thoroughly enjoy.A bientot! Sofitel Singapore City Centre

8/10 Bagus

Mark

Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Sofitel Singapore City Centre pada tanggal 10 Okt 2022
Bonjour Mark, Greetings from Sofitel Singapore City Centre! It is encouraging to learn that you had enjoyed the stay with us. We are hoping to be able to welcome you to the hotel again in the near future. A bientot! Sofitel Singapore City Centre

8/10 Bagus

Simone, Dacula

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
great place
Menginap 3 malam pada bulan September 2022
Tanggapan dari Sofitel Singapore City Centre pada tanggal 6 Sep 2022
Bonjour Simone, Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete the review.We are delighted to read that you had a comfortable stay and enjoyed your visit at our hotel. We hope to see you again soon for another magnifique journey with us. A bientot! Sofitel Singapore City Centre

6/10 Cukup Baik

Kiaran

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan, kenyamanan kamar
Menginap 4 malam pada bulan Juli 2022
Tanggapan dari Sofitel Singapore City Centre pada tanggal 6 Sep 2022
Bonjour Kiaran, Greetings from Sofitel Singapore City Centre! It is encouraging to learn that you had enjoyed the stay with us.We are hoping to be able to welcome you to the hotel again in the near future.A bientot! Sofitel Singapore City Centre

10/10 Sangat Bagus

makys

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfecta!
Menginap 3 malam pada bulan Juli 2022
Tanggapan dari Sofitel Singapore City Centre pada tanggal 6 Sep 2022
Bonjour makys, Greetings from Sofitel Singapore City Centre! It is encouraging to learn that you had enjoyed the stay with us.We are hoping to be able to welcome you to the hotel again in the near future.A bientot! Sofitel Singapore City Centre

6/10 Cukup Baik

Jennifer

Bepergian bersama teman
Disukai: Fasilitas, kondisi & fasilitas properti
very convenient, a lot of restaurants around.
Menginap 4 malam pada bulan Maret 2022

10/10 Sangat Bagus

Kah Hoo

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2022

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Awesome stay!
Stay is amazing & clean. Hotel is near lots of japanese restaurants.
Menginap 1 malam pada bulan Februari 2022

6/10 Cukup Baik

Pei Li

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Great location, average service
The location of this hotel is excellent, comfortable hotel design but service could be better in terms of timeliness, and sufficient manpower. The room will only be cleaned after 4pm if they have high check-ins, also for the gyms/ pool access there are insufficient service staff to do the key exchange resulting in extended wait/ queue.
Menginap 3 malam pada bulan Februari 2022

10/10 Sangat Bagus

Janice

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
room is very spacious, it has a large working area, big bed, large toilet with both shower and bathing area, and still can have space to do yoga. the room is new and clean. it has a large window with good view to the swimming pool. very comfortable. really enjoy the time in the room listening to the music.
Menginap 2 malam pada bulan Januari 2022

10/10 Sangat Bagus

Francis

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent stay!
Apart from a dead fly stuck to the side of the milk flask at breakfast, the power trip to the toilet lighting, everything else was excellent.
Menginap 1 malam pada bulan September 2021

2/10 Sangat Buruk

Cornelia

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan September 2021

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2021

6/10 Cukup Baik

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan
Our staycation
During our checked in, was slow, & we r also Accor membership but was told that we can’t used Accor membership benefits due to third party booking, late checkout was not given as per our requirements, the room was given at 12xx was requested because our friends was a platinum Accor membership (he was given 18xx) Hotel stuff mentioned that day was fully booked not able to give us on the same floor with them, the hotel room we stayed, was weird- middle of the night - room light was automatically light up every 1 hour, we were disturbed & disappointed, next day during our morning breakfast we cannot go in unless everyone was available & we need to wait stupidly outside the restaurant & crowded with guests, defeat the purpose. We hope the hotel management can look into all these & flexibility about third party checking in thanks
Menginap 1 malam pada bulan April 2021

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2020

10/10 Sangat Bagus

Cindy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2020

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2020

8/10 Bagus

Wendy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2020

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 2 malam pada bulan November 2020

10/10 Sangat Bagus

CHENGXIN

Menginap 1 malam pada bulan November 2020

10/10 Sangat Bagus

Sili

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2020