Lounge lobi

Ulasan untuk Red Roof Inn Boston - Southborough/ Worcester

2 out of 5
Red Roof Inn Boston - Southborough/ Worcester
367 Turnpike Rd, Southborough, MA

Ulasan

7,4

Bagus

Penilaian 10 - Sangat Bagus. 271 dari 1002 ulasan" "
Penilaian 8 - Bagus. 356 dari 1002 ulasan" "
Penilaian 6 - Cukup Baik. 184 dari 1002 ulasan" "
Penilaian 4 - Buruk. 99 dari 1002 ulasan" "
Penilaian 2 - Sangat Buruk. 92 dari 1002 ulasan" "

7,4/10

Kebersihan

8,0/10

Staf & layanan

6,6/10

Fasilitas

7,0/10

Kondisi & fasilitas properti

6,8/10

Ramah lingkungan

Ulasan

8/10 Bagus

stéphanie

Menginap 3 malam pada bulan Mei 2024

2/10 Sangat Buruk

Yohanna

Traveler bisnis, Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Room and all aread were dirty. Would not recommend it to anyone.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Silverio

Excellent
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Xao RediResponse Specialist pada tanggal 28 Mei 2024
Thank you for sharing your 5/5 rating with us, Silverio. Our staff at the Red Roof Inn Boston - Southborough/ Worcester was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you had an excellent stay. However, we would love to hear about your stay, so please feel free to share more with us.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future. Appreciatively,XaoRed Roof ManagementRediResponse Specialist

8/10 Bagus

braulio

Traveler bisnis
Disukai: Kebersihan, kondisi & fasilitas properti
It was ok for now
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Kerry-Lee RediResponse Specialist pada tanggal 21 Mei 2024
Dear Braulio, At the RED ROOF INN BOSTON - SOUTHBOROUGH/ WORCESTER we strive to provide you with a superior level of service and accommodations. We have high standards of hospitality and service and our aim is to give you the best experience at the best value. You mentioned your stay was ok. Comments like yours are always an encouragement as we aim to improve.We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit here at Red Roof. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

2/10 Sangat Buruk

ROXANNA

Traveler bisnis
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The rugs in the room were sopping wet. Did they wash them that day and not let them dry before renting the room? The floor had been "waxed". I was slipping as I walked (too much soap in the mop bucket?). The phone was ringing every hour after midnight (had to unplug it). The front office people were very nice, but the room was horrible. The outside of the buildings were very nice also. What was the story with the room? I have stayed at Red Roof's in the past and had a pleasant stay.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Kerry-Lee RediResponse Specialist pada tanggal 22 Mei 2024
Dear Roxanna,Thank you for your participation in our guest survey after your experience with us at RED ROOF INN BOSTON - SOUTHBOROUGH/ WORCESTER. While you mentioned the staff and outside of the building was nice, you were disappointed with the wet rug in the room, the slippery floor and the phone ringing very hour. At Red Roof our primary goal is to provide a clean and comfortable stay for all our guests and we are sorry to have not completely achieved that with your visit. Comments like yours are always an encouragement as we aim to improve on the quality of our services to make guest experiences better. Please know you are a valued guest and we appreciate your business. Thank you again for your review. The staff and I would love the chance to provide you with a better stay in the future. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

8/10 Bagus

Sue

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The red roof is super convenient. My plans changed and I was unable to cancel my first night which was a bummer. Could have stayed in a top quality hotel for the price of two nights at a red roof but, oh well. Not their fault.
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Kerry-Lee RediResponse Specialist pada tanggal 21 Mei 2024
Dear Sue, At the RED ROOF INN BOSTON - SOUTHBOROUGH/ WORCESTER we strive to provide you with a superior level of service and accommodations. We have high standards of hospitality and service and our aim is to give you the best experience at the best value. Thank you so much for pointing out our convenience. We are truly sorry about the booking situation. Comments like yours are always an encouragement as we try to make guest experiences better.We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit here at Red Roof. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

8/10 Bagus

Johan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Adraine Rediresponse Specialist pada tanggal 28 Apr 2024
Hello Johan, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BOSTON - SOUTHBOROUGH/ WORCESTER and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

8/10 Bagus

Julian

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Dannielle Rediresponse Specialist pada tanggal 21 Apr 2024
Hello Julian, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BOSTON - SOUTHBOROUGH/ WORCESTER and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

10/10 Sangat Bagus

Bradley

Bepergian dalam rombongan
Disukai: Fasilitas
I liked the easy location to use. I didnt mind anything.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Xao RediResponse Specialist pada tanggal 15 Apr 2024
Hi Bradley,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Boston - Southborough/ Worcester with us. It was so rewarding to see that we earned your perfect score. We were also happy to know that our location was easy to use and that you didn't mind anything. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist

4/10 Buruk

RIcky

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Bed was rock hard, and the pillows were flat as a pancake.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Nishaye RediResponse Specialist pada tanggal 13 Apr 2024
Hello Ricky, Thank you for taking the time to tell us about your stay at the Red Roof Inn Boston - Southborough/ Worcester. I am disappointed that your experience did not meet your expectations due to the comfort of the bed and the pillows not being to your liking. We encourage guests to notify our staff immediately about any concerns, as we strive to ensure a comfortable and enjoyable experience for all. We value your feedback and will address the issues with our team to ensure improvements are made.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

4/10 Buruk

Angela

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The bathroom was dirty. The tub was filthy, I had to clean it myself. The walls were dirty too. The staff was friendly but it definitely did not look like pictures in listing.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Adraine Rediresponse Specialist pada tanggal 8 Apr 2024
Hello Angela, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BOSTON -SOUTHBOROUGH/ WORCESTER and I are disappointed in your 2/5 score following your stay. It is great to read that you found the staff to be friendly. Please accept our sincerest apologies for the lack of cleanliness of the bathroom, the walls and tub. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we wish you the very best in your future travels. Sincerely,AdraineRed Roof Management Rediresponse Specialist

6/10 Cukup Baik

Patricia

It was fine for the price. Clean and the dog could stay with us, and Cumberland farms close to property. No complaints we got what we paid for.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Adraine Rediresponse Specialist pada tanggal 7 Apr 2024
Dear Patricia, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN BOSTON - SOUTHBOROUGH/ WORCESTER. We appreciate your positive feedback and are thrilled to know that the cleanliness and pet friendliness of the hotel contributed to a great experience. It's always rewarding to hear when our guests have a pleasant experience.It would be our pleasure to host you again, and we look forward to your next visit at Red Roof. Sincerely,AdraineRed Roof ManagementRediresponse Specialist

10/10 Sangat Bagus

Nevil

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Chirell RediResponse Specialist pada tanggal 1 Apr 2024
Dear Nevil,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Boston - Southborough/ Worcester. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our good location. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

2/10 Sangat Buruk

Peter A.

Tidak Disukai: Staf & layanan
I called the night before (3/28), spoke to the front desk attendant, and requested a 3am Wake Up Call for Friday 3/29.... ... It never came. The lock on the door for Room 239 is broken and needs repair.
Menginap 2 malam pada bulan Maret 2024

2/10 Sangat Buruk

Denise

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
There was blood splattered on a wall, old dried dog pee on the floor, mice in the room. When we called the office they said ok and hung up.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Tianna RediResponse Specialist pada tanggal 27 Mar 2024
Dear Denise,Thank you for taking the time to tell us about your experience at the Red Roof Inn Boston - Southborough/ Worcester. I am sorry that your experience did not meet your expectations. We strive to provide guests with all the comforts of home, so I am disappointed to hear that the cleanliness of the room did not meet your expectations. We apologize for the uncleanliness of the room and the less than ideal encounter you had with the staff. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,TiannaRed Roof ManagementRediResponse Specialist

2/10 Sangat Buruk

Ileana

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 6 malam pada bulan Maret 2024
Tanggapan dari Gabrielle RediResponse Specialist pada tanggal 26 Mar 2024
Thank you for taking a moment to leave a review, Ileana. The staff and I at the Red Roof Inn Boston - Southborough/ Worcester were disappointed to see your 1/5 score following your stay. In order to understand what prompted your 1/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof ManagementRediResponse Specialist

10/10 Sangat Bagus

Thomas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Gabrielle RediResponse Specialist pada tanggal 25 Mar 2024
Thank you for taking a moment to leave a review, Thomas. The staff and I at the Red Roof Inn Boston - Southborough/ Worcester appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

6/10 Cukup Baik

Julie

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Gabrielle RediResponse Specialist pada tanggal 25 Mar 2024
Thank you for taking a moment to leave a review, Julie. The staff and I at the Red Roof Inn Boston - Southborough/ Worcester appreciates your 3/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

4/10 Buruk

Reginald

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan
I didn’t like the whole experience. Key malfunctioned.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Oshane RediResponse Specialist pada tanggal 17 Mar 2024
Dear Reginald, Thank you for taking the time to tell us about your experience at the RED ROOF INN BOSTON - SOUTHBOROUGH/ WORCESTER. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issue highlighted with the key. Please feel free to reach out to the front desk in real time to have your concerns mentioned. We strive to provide guests with all the comforts of home, so I am disappointed to see your core. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

10/10 Sangat Bagus

Donna

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Oshane RediResponse Specialist pada tanggal 18 Mar 2024
Hello Donna, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ALBANY AIRPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

8/10 Bagus

Carolyn

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Needed to use Google for directions to location. Then it was easy to find
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sharma RediResponse Specialist pada tanggal 12 Mar 2024
Thank you for taking the time to write about experience at the RED ROOF INN BOSTON - SOUTHBOROUGH/ WORCESTER. Carolyn, You indicated that you had difficulties locating our hotel and I am sorry for your experience. However, I am happy to hear that you were able to locate it using google. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future.Sincerely, Sharma Red Roof Management RediResponse Specialist

8/10 Bagus

Mark

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff was very helpful and personable. A lot of "activity" from other rooms throughout the day and night.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Red Roof Management pada tanggal 11 Mar 2024
Dear Mark,Thank you for taking the time to tell us about your experience at the RED ROOF INN BOSTON - SOUTHBOROUGH/ WORCESTER. I am happy you were pleased with our personable and helpful staff. However, you indicated that there was a lot of activity was coming from the rooms throughout the day and night, resulting in your experience being hindered. This was truly disheartening to hear, and we do sincerely apologize. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue in real time to ensure you're comfortable. Nevertheless, feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you for sharing your feedback and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediresponse Specialist

8/10 Bagus

Evan

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Adequate accommodations at a very reasonable rate. Not the best area or the thickest walls but if you need a cheap room with good access to main roadways this is your place.
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Red Roof Management pada tanggal 9 Mar 2024
The team at our Red Roof Inn Boston - Southborough/ Worcester would like to thank you for sharing your feedback with us, Evan. We were elated to read that we accomplished our goal to provide you with a great stay. Your sentiments in relation to our reasonable rates and our good access to the main roadways delighted our staff. In relation to the walls not being the thickest and the area not being the best, this may be taken into account.Thanks again for sharing your compliments with us. We loved having you under our roof and we can’t wait to repeat your experience with us at any of our Red Roof locations in the future.Faithfully,XaoRed Roof ManagementRediResponse Specialist

8/10 Bagus

Donna

Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Pet friendly. No pet fee. Easy parking right outside my door. No long corridors to navigate with my dog and luggage. Room to walk my dog that i travel with. The same faces at check in year after year. Always responsive to the few concerns i have had . It is my go to motel when traveling to competitions
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Red Roof Management pada tanggal 9 Mar 2024
Thanks for sharing your feedback with us, Donna. The staff at our Red Roof Inn Boston - Southborough/ Worcester was elated to see that we earned your 4/5 score. You mentioned some highlights, such as our pet-friendliness and the parking's convenience to your room door, which were pleasing to read.On behalf of Red Roof, we would like to thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Respectfully,XaoRed Roof ManagementRediResponse Specialist

10/10 Sangat Bagus

Kissila

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Tianna RediResponse Specialist pada tanggal 26 Mar 2024
Hello Kissila, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Boston - Southborough/ Worcester and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Our aim is to deliver a positive experience for all our guests and we’re happy to have achieved that with your stay.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

6/10 Cukup Baik

Wesley

Ok
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Tianna RediResponse Specialist pada tanggal 3 Mar 2024
Dear Wesley,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Boston - Southborough/ Worcester. It's good to see we earned your 3/5 score following your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

10/10 Sangat Bagus

Adriano

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Nishaye RediResponse Specialist pada tanggal 27 Feb 2024
Hello Adriano, The staff at the Red Roof Inn Boston - Southborough/ Worcester and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

6/10 Cukup Baik

Felix

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Oshane RediResponse Specialist pada tanggal 27 Feb 2024
Hello Felix, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BOSTON - SOUTHBOROUGH/ WORCESTER and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 Sangat Bagus

Torrance

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Okay if you're only sleeping there.
Best for a quick in/out stay. I did not plan to spend more than one night here. The room was fine, I had no real complaints. No fridge, which would have been a nice thing to have. Odd things I saw: right above me, someone had leftovers in Tupperware on their balcony rail to keep them cold. Also someone up there smokes a lot, because right in front of my door in the space by the parking lot, lots of butts! Gross. That said, I also kept hearing strange tapping on the doors on either side of me. No one knocked at my door, and I think one of the rooms was a maintenance space because it had no number. Just some things.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Oshane RediResponse Specialist pada tanggal 26 Feb 2024
Dear Torrance, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN BOSTON - SOUTHBOROUGH/ WORCESTER regarding the nice room. I do apologize for the issues mentioned. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

2/10 Sangat Buruk

Hugo, Wayland

Traveler bisnis
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Nothing good about this place
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

deanna

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent service. Room was spacious and spotless. Highly recommended this location.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Xao RediResponse Specialist pada tanggal 21 Feb 2024
Thanks for sharing your feedback with us, Deanna. The staff at our Red Roof Inn Boston - Southborough/ Worcester was elated to see that we earned your 5/5 score. You mentioned some highlights, such as our excellent service, along with our spacious and spotless rooms, which were pleasing to read.On behalf of Red Roof, we would like to thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Respectfully,Red Roof Management

8/10 Bagus

Edgar

Disukai: Kebersihan
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Xao RediResponse Specialist pada tanggal 21 Feb 2024
Thank you for sharing your 4/5 rating with us, Edgar. Our staff at the Red Roof Inn Boston - Southborough/ Worcester was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,Red Roof Management

8/10 Bagus

Mary

Bepergian bersama teman
Disukai: Staf & layanan, kondisi & fasilitas properti
Staff were pleasant and helpful. Having some milk for a cup of tea would be helpful as not everyone uses coffeemate for their tea. The gas station was beside the hotel which was were convenient for filling up the gas tank
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Xao RediResponse Specialist pada tanggal 21 Feb 2024
Hi Mary,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Boston - Southborough/ Worcester with us. It was so rewarding to see that we earned your 4/5 score with our pleasant and helpful staff, alongside our close proximity to the gas station. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us. As it pertains to your request for milk with your tea, your feedback may be taken into account.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,Red Roof Management

4/10 Buruk

Juan

Bepergian dalam rombongan, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
El aseo es pésimo
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Sharma RediResponse Specialist pada tanggal 19 Feb 2024
Gracias por tomarte un momento para dejar una reseña, Juan. El personal y yo del RED ROOF INN BOSTON - SOUTHBOROUGH/WORCESTER quedamos decepcionados al ver su puntuación de 2/5. Usted indicó que las condiciones del baño perjudicaron su experiencia. Nuestro objetivo es brindar una experiencia cómoda a todos nuestros huéspedes, por lo que lamento saber que esto no se logró con usted.En el futuro, si vuelve a hospedarse con nosotros, comuníquese con nuestra recepción en tiempo real para asegurarse de que se sienta cómodo. Los comentarios de los huéspedes, como el suyo, ayudan a Red Roof a mejorar la experiencia de nuestros huéspedes, así que gracias por compartirlos con nosotros. Esperamos que nos brinde la oportunidad de brindarle una estadía aún mejor la próxima vez que esté en el área.Sincerely,Red Roof Management

10/10 Sangat Bagus

deanna

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Excellent service. Room was impeccable and went beyond what I expected for the price and area. Highly recommend.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Sharma RediResponse Specialist pada tanggal 19 Feb 2024
Thank you for taking the time to write about experience at the RED ROOF INN BOSTON - SOUTHBOROUGH/ WORCESTER. Deanna, I am thrilled to read your comments about our excellent customer service, your impeccable room, and all the other kind remarks mentioned. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Deanna, and can't wait to see you back at Red Roof soon, where we can continue to offer you an excellent stay at an affordable price! Sincerely, Red Roof Management

8/10 Bagus

Katherine, Sackets Harbor

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This was a decent place to stay. The shower could have been cleaner. It would have been much better if breakfast had been included.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Nishaye RediResponse Specialist pada tanggal 15 Feb 2024
Hello Katherine, Thank you for taking the time to tell us about your experience at the Red Roof Inn Boston - Southborough/ Worcester. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay, prompting your 4/5 rating. In regards to Breakfast, it is not a listed offer at our location, however we are located near a few restaurants. It is our primary aim to deliver a 10/10 experience for all our guest, so on your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. Our Red Roof team would love to see you again, should your travels bring you back to our area.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

10/10 Sangat Bagus

Natasha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 7 malam pada bulan Februari 2024
Tanggapan dari Adraine Rediresponse Specialist pada tanggal 15 Feb 2024
Hello Natasha, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BOSTON - SOUTHBOROUGH/ WORCESTER and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

2/10 Sangat Buruk

Mena, Cairo

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Nishaye RediResponse Specialist pada tanggal 13 Feb 2024
Hello Mena, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Boston - Southborough/ Worcester. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

8/10 Bagus

George

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Storm stat
Just a one night stay because of a storm. Choose this place because it is close to my work.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Adraine Rediresponse Specialist pada tanggal 11 Feb 2024
Dear George, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN BOSTON - SOUTHBOROUGH/ WORCESTER. It is great to read that you found our location to ideal because it is close to work. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

10/10 Sangat Bagus

Donna

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari LaTunde RediResponse Specialist pada tanggal 21 Mar 2024
Hello Donna, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BOSTON - SOUTHBOROUGH/ WORCESTER and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 Sangat Bagus

Nigel

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Could do with more pillows other than that as expected
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Chirell RediResponse Specialist pada tanggal 8 Feb 2024
Dear Nigel,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Boston - Southborough/ Worcester. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with not receiving enough pillows. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, Chirell RediResponse Specialist

10/10 Sangat Bagus

Giovanni

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very good place
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Nishaye RediResponse Specialist pada tanggal 7 Feb 2024
Hello Giovanni,The staff at the Red Roof Inn Boston - Southborough/ Worcester and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 10/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

8/10 Bagus

Julian

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Easy parking
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Carla RediResponse Specialist pada tanggal 6 Feb 2024
Dear Julian, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Boston - Southborough/ Worcester. I am glad to read that you were pleased with the easy parking at our hotel. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely, CarlaRed Roof ManagementRediResponse Specialist

2/10 Sangat Buruk

Omayra

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff in the night not friendly
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Carla RediResponse Specialist pada tanggal 5 Feb 2024
Dear Omayra, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Boston - Southborough/ Worcester. I am disheartened to read that your stay fell short of your expectation due to the situation you described regarding the less than ideal encounter you had with the night staff. We understand that your overall experience fell far below your expectations, and we are committed to making improvements to ensure that this does not happen in the future. Your feedback is very important to us, so thank you for sharing.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

10/10 Sangat Bagus

Aikins

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Dannielle Rediresponse Specialist pada tanggal 3 Feb 2024
Hello Aikins, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BOSTON - SOUTHBOROUGH/ WORCESTER and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, Red Roof Management

4/10 Buruk

Stephen

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Adraine Rediresponse Specialist pada tanggal 25 Jan 2024
Hello Stephen,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BOSTON - SOUTHBOROUGH/ WORCESTER and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof ManagementRediresponse Specialist

8/10 Bagus

heather

Good value.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Olivia RediResponse Specialist pada tanggal 24 Jan 2024
Thank you, Heather, for telling us about your stay at the Red Roof Inn Boston - Southborough/ Worcester. I am glad you found our hotel to be of good value. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

6/10 Cukup Baik

Trina

Traveler bisnis
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Xao RediResponse Specialist pada tanggal 15 Jan 2024
I appreciate the time that you took to share your sentiments with us, Trina. Our team at the Red Roof Inn Boston - Southborough/ Worcester appreciated your 3/5 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,Red Roof Management

10/10 Sangat Bagus

Nevil

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Carla RediResponse Specialist pada tanggal 10 Jan 2024
Hello Nevil, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Boston - Southborough/ Worcester and I appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

10/10 Sangat Bagus

Nevil

Menginap 4 malam pada bulan Desember 2023
Tanggapan dari LaTunde RediResponse Specialist pada tanggal 10 Jan 2024
Hello Nevil, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BOSTON - SOUTHBOROUGH/ WORCESTER and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist