Lobi

Ulasan untuk The Stamford Hotel

3.5 out of 5
The Stamford Hotel
700 East Main Street, Stamford, CT

Ulasan

7,8

Bagus

Penilaian 10 - Sangat Bagus. 470 dari 1093 ulasan" "
Penilaian 8 - Bagus. 265 dari 1093 ulasan" "
Penilaian 6 - Cukup Baik. 162 dari 1093 ulasan" "
Penilaian 4 - Buruk. 107 dari 1093 ulasan" "
Penilaian 2 - Sangat Buruk. 89 dari 1093 ulasan" "

8,0/10

Kebersihan

8,2/10

Staf & layanan

7,4/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

7,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Kyle

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
First off the staff was AMAZING from check in to check out. 3 girls at check in were so great with my family. Lady with dual citizenship beyond friendly and helpful! Lady with mask was super nice and help with parking for making us “wait”. It was not long at all in my opinion despite a tired kid. The other kind lady hooked us up with a special off the menu from the kitchen for the kids! Bartender Mo also took great care of us. Pizza is as advertised and fantastic! Rooms and facilities were great. Can’t say enough about this place. We will be back next time through! Thank you!
Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

Chelsea

Bepergian bersama hewan peliharaan
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Worst hotel experience of my life. Staff was extremely rude and offered no help to a single woman crying trying to get her bags and dog inside.
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Frey

Bepergian bersama teman
It was good but a bit expensive for what it’s worth
Menginap 1 malam pada bulan Mei 2024

4/10 Buruk

Sydney

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Gerard

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good location
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Gerard

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location was good.
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Camille

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I travel to Stamford regularly and have stayed at several hotels, including Hampton Inn, Hilton, Hyatt Regency and Marriott. The Stamford was as good as any of them with an easier location
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Yanique pada tanggal 17 Mei 2024
Thank you for sharing your experience with us! We are delighted to hear that you found The Stamford Hotel to be comparable to other reputable hotels such as Hilton, Hyatt, and Marriott. We are especially pleased that you appreciated our convenient location.Your feedback is incredibly valuable to us, and it’s great to know that we were able to meet your expectations. We strive to provide our guests with a comfortable and enjoyable stay, and it’s encouraging to hear that we succeeded during your visit.Thank you once again for your kind words and for choosing The Stamford.Best regards,

6/10 Cukup Baik

Terri

Traveler bisnis
Tidak Disukai: Staf & layanan
Front desk worker very abrasive
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Yanique pada tanggal 16 Mei 2024
Thank you for bringing this matter to our attention. We sincerely apologize for the negative experience you had with our front desk staff during your recent stay. Providing exceptional service is our top priority, and we regret that we fell short of your expectations.Please be assured that we take your feedback very seriously. We are addressing this situation with our team to ensure it does not happen again. Your comfort and satisfaction are important to us, and we hope you will give us another opportunity to provide you with the outstanding service you deserve.Thank you for your understanding and for giving us the opportunity to improve.Warm regards,

2/10 Sangat Buruk

Ryan

Tidak Disukai: Kebersihan
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Yanique pada tanggal 17 Mei 2024
Thank you for taking the time to share your feedback. We sincerely apologize that your recent stay with us did not meet your expectations.We strive to provide all our guests with a comfortable and enjoyable experience, and it is clear we fell short during your visit. Your feedback is important to us, and we take all comments seriously to help us improve our services and facilities.If you would be willing to give us another chance, we would love the opportunity to provide you with a better experience. Please feel free to contact me directly, so we can discuss your stay further and make it right.Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future.

6/10 Cukup Baik

Lorena

Bepergian bersama teman
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
We were just for 1 night but the property needs a renovation, walls and glass were damage, also I have been in many properties around nyc, and they never charge me for early check in btw usually is at 3 pm I arrived 1 hour before.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Dank pada tanggal 14 Mei 2024
Good afternoon and thank you for choosing the Stamford Hotel during your stay in town. We are in the midst of going through renovations at the hotel. I hope this will show by the time you come visit us in the future. after looking at your folio, there is no charge for early check in. Our early check in fee only applies if you are checking in before noon. Thank you again for staying with us.

10/10 Sangat Bagus

angel

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Dank pada tanggal 13 Mei 2024
Thank you for staying with us during your stay in Stamford. I am always happy to see when someone had a wonderful stay and gives us a perfect score to reflect it. I will let me staff know and do hope you will stay with us again in the future.

8/10 Bagus

Robert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
No breakfast is a game changer
Menginap 3 malam pada bulan Mei 2024

6/10 Cukup Baik

Catherine

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
The Stanford is very conveniently located. The rooms are big, quiet and clean. However, the lady at the front desk was not welcoming at all when we arrived. She did her job and gave us the information we needed but did not offer a smile or any welcome. Later in the evening I went down to ask a question, there was different woman, and she was pretty much the same--made me feel like I was wasting her time. Lastly, the parking fee was $20. For a very average hotel. This seems a lot to me, and people should be made aware of that when they are booking. So, the Stanford was OK, but not somewhere I would go again.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Dank pada tanggal 13 Mei 2024
Good afternoon, and thank you for staying with us during your stay in Stamford. I am sorry you were not welcomed as you should but rather made feel like you were a bother. I will talk with my staff about making sure to be more welcoming to everyone. As for the parking, under amenities (parking and transportation) it does make the guest aware there is a 20 fee per day for parking. I do hope you will give us another shot in the future and let us show you this is not the norm for us. Once again, my apologies.

8/10 Bagus

Tory

Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Dank pada tanggal 13 Mei 2024
Thank you for staying with us during your stay. I am glad to see you had a great stay and let us know about it. Please do let us know how we can improve your future stay as to get a perfect score after your next stay. Thank you again.

10/10 Sangat Bagus

Louis

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice and clean , had everything we needed
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Dank pada tanggal 6 Mei 2024
Thank you for staying with us during your visit in Stamford. We are happy to see you had a wonderful stay and gave us a perfect score. We do hope you will stay with us again soon!

8/10 Bagus

Melissa

Disukai: Kebersihan, staf & layanan
Nice hotel. It was meh. Nothing great but nothing terrible. The staff were really helpful and friendly though
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Dank pada tanggal 6 Mei 2024
Thank you for staying with us at The Stamford during your stay. I am very glad to hear the staff made your stay comfortable. hope to see you again soon.

10/10 Sangat Bagus

Flavia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I love it
Menginap 3 malam pada bulan April 2024
Tanggapan dari Yanique pada tanggal 1 Mei 2024
Thank You for choosing The Stamford Hotel for your stay in NYC. We appreciate all our guest feedback about our property as it helps us improve our future service. As a manager for our property, I am delighted that you enjoyed your stay overall. If there is anything I or my team may assist you with in the future, please do not hesitate to contact me. In the meantime, thank you again for staying with us and for your invaluable feedback. We love having you here!

10/10 Sangat Bagus

Jay

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff seemed a bit unhappy. Nothing really bad but just matter of fact. I would totally stay here again though. Wash down the entrance walkway to spruce up first impressions. Very clean. Lots of amenities.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Dank pada tanggal 30 Apr 2024
Thank you for staying with us at the Stamford Hotel during your stay in town. I am very glad to see you leaving us a perfect score, even if it seemed the staff seemed to be unhappy. I am sorry you encountered this and will talk with them to ensure they are more welcoming in the future. Once again, thank you for making us aware of both the positive and negative of your stay.

8/10 Bagus

Hector

Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Kaylee

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean. Professional. Nice view. Comfortable beds. Staff were helpful. Bar had good food. My sister and I enjoyed our stay!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Dank pada tanggal 28 Apr 2024
Thank you for choosing the Stamford for your stay in town. I am always happy to see when someone had a perfect stay and lets us know. I am glad both you and your sister had a wonderful time. I do hope to see you again in the future.

10/10 Sangat Bagus

Mark

Bepergian bersama keluarga dan anak
Courteous staff. Clean but hotel could use some updates. Some things like rugs, elevator, etc. look dated.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Dank pada tanggal 27 Apr 2024
Thank you for staying at The Stamford during your stay in town and for leaving us a perfect score. We are about to undergo renovations and hopefully this will reflect upon your future stay. Thank you again for staying with us.

10/10 Sangat Bagus

Wilfer

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel ambience is appealing, and the facilities are well kept. Enjoyed seeing groups using the conference rooms, and the room was in pristine condition, with a super comfortable bed!!
Menginap 1 malam pada bulan April 2024
Tanggapan dari Dank pada tanggal 26 Apr 2024
Thank you for choosing the Stamford while staying in town. It is always heartwarming to see when people had a perfect stay and tell us about it. I thank you for taking the time to leave us a review and will share it with my staff. Hope to see you again soon.

10/10 Sangat Bagus

Liam

.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Dank pada tanggal 26 Apr 2024
Thank you for staying at The Stamford Hotel during your stay. I am very happy to see you had a wonderful stay and gave us a perfect score. I do hope you will stay with us again in future. I thank you again.

6/10 Cukup Baik

Jasmine

Traveler bisnis
Disukai: Kebersihan, staf & layanan
I couldn’t tell if the hotel was undergoing renovations or something, but half the floor was a yellowish theme color and the other half was gray and the doors looked old and needed repair. I felt itchy the entire time after sitting in the chair in the room. I’m figuring the seat hasn’t had a good cleaning in a while. Could definitely lay be in better shape. Also the website says they have breakfast and we were told they don’t.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Dank pada tanggal 25 Apr 2024
Thank you for staying at the Stamford Hotel and giving us a review. At this time, we are in the early process of going through renovations. We still maintain a level of cleanliness in every room anytime someone checks out. Thank you again for staying with us.

2/10 Sangat Buruk

Jean

Menginap 1 malam pada bulan April 2024
Tanggapan dari Dank pada tanggal 13 Mei 2024
Thank you for staying with us during your stay. I am sorry to see you had a bad stay. If you would like to gives us a call so we can talk about what went wrong during your stay, I would love to have a conversation with you. Thank you for your feedback.

10/10 Sangat Bagus

Elaine

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice
Menginap 1 malam pada bulan April 2024
Tanggapan dari The Stamford Hotel pada tanggal 22 Apr 2024
Thank You for the review, we are glad you had a pleasent stay with us , we hope to see you again in the future.

10/10 Sangat Bagus

Alexander

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
good value for price
Menginap 1 malam pada bulan April 2024
Tanggapan dari Dank pada tanggal 17 Apr 2024
Thank you for staying at The Stamford during your stay in town. i am very happy to see that you have an excellent stay and took the time to leave us a perfect score. Hope you will stay with us again in your future needs.

10/10 Sangat Bagus

Chastidy, Valley Stream

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
In the heart of downtown Stamford and very convenient
Menginap 1 malam pada bulan April 2024
Tanggapan dari Dank pada tanggal 16 Apr 2024
Thank you for staying at The Stamford during your stay. I am very happy to see you had a wonderful stay and gave us a perfect score. I do hope you will stay with us again in the future.

8/10 Bagus

Evelena

Bepergian bersama teman
Disukai: Staf & layanan
The property was nice. The rooms can be updated.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Dank pada tanggal 16 Apr 2024
Good afternoon and thank you for staying at The Stamford. during your visit. I am glad to see you had a great stay and I thank you for your feedback. We are about to undergo renovations of the property and hopefully will be done by your next visit. Thank you again.

6/10 Cukup Baik

Jasmyn

Tidak Disukai: Kondisi & fasilitas properti
The property is old, the tub also didn’t drain the water well so that when I stood in the shower to clean the water would cover my feet around my ankles. The manager was very accommodating and allowed me to check in early
Menginap 2 malam pada bulan April 2024
Tanggapan dari Dank pada tanggal 14 Apr 2024
Good evening and thank you for choosing the Stamford Hotel for your stay. I apologize for the tub having issues. Should this happen in the future, please do let us know right away and we will be more than happy to fix the issue or move your room if needed. I am glad you were able to check in early.

8/10 Bagus

Taavo

Menginap 2 malam pada bulan April 2024
Tanggapan dari Dank pada tanggal 28 Apr 2024
Thank you for staying at The Stamford during your stay. I am glad to see you had a wonderful stay and left us a great score. I do hope you will stay with us in the future again.

6/10 Cukup Baik

Debra

Bepergian bersama keluarga
Hotel was clean but can use some updating
Menginap 1 malam pada bulan April 2024
Tanggapan dari Dank pada tanggal 7 Apr 2024
Thank you for staying at the Stamford Hotel during your stay in town. I am glad to see you had a good stay. We are about to go under renovations and hope you will see the difference during your next stay.

6/10 Cukup Baik

Michael J

Bepergian bersama teman
The hotel lobby and common areas were very nice and updated. The beds in the room were very high and the bathroom was dated. The hallways were also losing wall paper off of the walls and also very dated. The checkin took approximate 20 mins because we booked through Expedia.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Dank pada tanggal 7 Apr 2024
Thank you for staying at the Stamford during your stay in town. We are about to go through some renovations and hopefully this will be reflected in your future visit. My apologies for the delay in check in. #rd party reservations take a little to come through and unfortunately, there is no way for us to expediate the process.

8/10 Bagus

Jay

Bepergian bersama keluarga dan anak
Disukai: Kondisi & fasilitas properti
Perfect location
Menginap 2 malam pada bulan April 2024
Tanggapan dari Dank pada tanggal 7 Apr 2024
Good afternoon, and thank you for staying with us during your stay in. I am happy to see your score for us and that you liked the location of it. I am hoping you will stay with us again in the future.

6/10 Cukup Baik

ENSO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Ok
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Dank pada tanggal 1 Apr 2024
Thank you for staying with us while in town and leaving us a review. Though I am glad you had an ok stay, please feel free to reach out and let us know how we can make your future one a perfect one. We strive for perfection and always love to learn how to improve when we come up short. Thank you again.

10/10 Sangat Bagus

Joseph

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Yanique pada tanggal 20 Apr 2024
Thank you for sharing your feedback with us. We're delighted to hear that you find our lobby beautiful; we strive to create an inviting and welcoming atmosphere for our guests.Regarding your concerns about the rooms, we sincerely apologize for any inconvenience you experienced. We appreciate your input and will certainly take it into consideration as we continuously strive to improve our facilities. Renovations and updates are indeed part of our ongoing plans to enhance our guests' experience and modernize our accommodations.We hope that despite the room's current condition, you were able to enjoy the overall beauty of our hotel and the services we offer. Your satisfaction is of the utmost importance to us, and we hope to have the opportunity to welcome you back in the future to The Stamford Hotel.

10/10 Sangat Bagus

Brittany

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Yanique pada tanggal 20 Apr 2024
Hello,Thank you for posting about your experience at The Stamford Hotel. It’s such a pleasure to see that you enjoyed your stay. We hope that you will return for your next adventure in Connecticut.

10/10 Sangat Bagus

Tara

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent for on and off highway. Stayed as part of a longer car trip. Always fine—have stayed here many times.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Dank pada tanggal 30 Mar 2024
Good evening. Thank you for choosing the Stamford Hotel for your lodging needs while in town. I am always happy to see when we are given perfect scores and that we made your stay a pleasant one. Not to mention the fact you are a return guest. We always strive to make your stay as homely as possible and IO am proud to see we keep succeeding in doing so. Looking forward to your next stay

10/10 Sangat Bagus

Creative

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Dank pada tanggal 29 Mar 2024
Thank you for choosing the Stamford Hotel during your stay. I am glad to see you had a perfect stay while here and hope you will come back and see us again in the future.

8/10 Bagus

Ninamary

Disukai: Staf & layanan, kondisi & fasilitas properti
Service was terrific. Food was delicious! Bed was luxurious.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Yanique pada tanggal 27 Mar 2024
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience with us. Our team strives to provide excellent service, delightful cuisine, and comfortable accommodations for all our guests. We hope to welcome you back again soon for another wonderful stay! If there's anything else we can assist you with, please don't hesitate to let us know.

10/10 Sangat Bagus

Gilda

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Dank pada tanggal 7 Apr 2024
Thank you for leaving us a perfect score. I am always happy to see when someone had a wonderful stay with us and hope you will come back soon!

10/10 Sangat Bagus

Greg

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A great venue and location.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Dank pada tanggal 11 Mar 2024
Good afternoon. Thank you for choosing the Stamford Hotel for your stay and like its location. I am very happy to see you had a wonderful stay. I sincerely thank you for the perfect score and hope you will stay with us again soon.

10/10 Sangat Bagus

Jillian

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Dank pada tanggal 30 Mar 2024
Good afternoon. Thank you for choosing the Stamford Hotel during your stay in town. I am very happy to see you had a wonderful stay and gave us a perfect score. We always strive to make your stay and memorable as possible. I truly hope you will stay with us again.

10/10 Sangat Bagus

Jenny

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
In & out check in & check out
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Dank pada tanggal 6 Mar 2024
Thank you for choosing the Stamford hotel and leaving us a perfect score. I am glad to see you had a wonderful stay while with us and hope you will return again soon.

8/10 Bagus

Ying

Disukai: Kondisi & fasilitas properti
Great facility and location. I wish there was breakfast service during the weekdays, and the rate included parking.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Dank pada tanggal 3 Mar 2024
Good evening. thank you for choosing the Stamford Hotel for your stay in the area. I am happy to see you had a good stay and was happy with the location. I am sorry there was no breakfast service during your stay. AS most hotels, during low season, some amenities and services are not available. Do visit us during season and enjoy our breakfast a la carte every day of the week. Looking forward to your future stay. .

6/10 Cukup Baik

Christopher, Suffern

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Yanique pada tanggal 20 Mar 2024
Thank you for choosing The Stamford Hotel for your stay. We do appreciate that you took the time out to leave feedback on places that fell below your standards. As one of the Manager at our property, I wanted to apologize for the issues you faced during your stay. We hold guest feedback to the highest regard as we work to improve on all areas. If there is anything I or my team may assist you with in the future, please do not hesitate to contact myself or any one of our wonderful team members. I truly hope that this one experience does not deter you from allowing us to make a better impression on you in the future. I truly hope that when your travels take you to Connecticut, that you will to The Stamford Hotel.

4/10 Buruk

rachel

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Dank pada tanggal 29 Feb 2024
Good evening. Thank you for choosing the Stamford hotel. I am sorry to see the low score and would love to know what you experienced and how we can better ourselves as to improve your future stay. Thank you again for taking the time to send us a review and hope your future stay will be a much better one.

6/10 Cukup Baik

Shirlie

Bepergian bersama teman
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Not what we expected. Pool out of order, no breakfast on weekdays, pay for parking. Run down rooms, peeling paint and wallpaper. Chipped furniture. Bed sunken on middle. Bar food was frozen and microwaved for $$$$. We would not go back .
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Dank pada tanggal 29 Feb 2024
Thank you for choosing The Stamford Hotel for your stay. We do appreciate that you took the time out to leave feedback on places that fell below your standards. As one of the Manager at our property, I wanted to apologize for the issues you had while staying with us. I apologize about the state of your room. We are about to undergo renovations that include upgrading our rooms as to not have guests experience what you did. As with the pool, it is going through renovations as will be open soon. I am sorry you did not enjoy the food here, i can assure you we do not microwave anything, but cook every order. I do hope you will come back and give us another chance.

6/10 Cukup Baik

Suzanne

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The facilities were old and worn, headboard ripped, bathroom was dirty in corners, there were no food options, had to pay for parking which was annoying considering the size of the parking structure.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Dank pada tanggal 26 Feb 2024
We apologize for the unsatisfactory conditions you encountered during your stay. Your feedback regarding the worn facilities, ripped headboard, and cleanliness issues in the bathroom is concerning, and we take this matter seriously. We are committed to maintaining high standards of cleanliness and comfort for our guests, and we will address these issues promptly with our housekeeping team to ensure improvements are made. Regarding the lack of food options and the inconvenience of paid parking, we understand your frustration and will take your comments into consideration as we strive to enhance our guest experience. Thank you for bringing these matters to our attention, and we hope to have the opportunity to exceed your expectations in the future.

10/10 Sangat Bagus

Delmy

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I like the decor, the beds and in general it is a nice, modern hotel.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Dank pada tanggal 23 Feb 2024
thank you for the perfect score! I am glad to see you have a wonderful stay and hope you will stay with us again soon!