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Ulasan untuk Best Western Plus Executive Inn & Suites

3 out of 5
Best Western Plus Executive Inn & Suites
1415 E Yosemite Ave, Manteca, CA

Ulasan

7,4

Bagus

Penilaian 10 - Sangat Bagus. 327 dari 1000 ulasan" "
Penilaian 8 - Bagus. 294 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 177 dari 1000 ulasan" "
Penilaian 4 - Buruk. 114 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 88 dari 1000 ulasan" "

7,8/10

Kebersihan

8,2/10

Staf & layanan

7,2/10

Fasilitas

7,4/10

Kondisi & fasilitas properti

7,2/10

Ramah lingkungan

Ulasan

4/10 Buruk

Carla

Bepergian bersama teman
Tidak Disukai: Kondisi & fasilitas properti
Right by the freeway. Super noisy. No towels in room when we checked in at 4:30 pm it took 2 hours to get towels and when we got them one appeared to have fresh blood spot.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari manager pada tanggal 21 Mei 2024
Thank you for rating us and informing us about your stay. We apologize for the long wait on the towels.

8/10 Bagus

Karen

Nice hotel, clean rooms, several breakfast options.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari manager pada tanggal 20 Mei 2024
Thank you Karen, we appreciate you rating us.

10/10 Sangat Bagus

Darren

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
None
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Manager pada tanggal 20 Mei 2024
Thank you Darren, we appreciate you rating us.

10/10 Sangat Bagus

Yolanda

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Muy tranquila y limpia
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Manager pada tanggal 15 Mei 2024
Thank You Yolanda, We appreciate you rating us. Have a great week.

10/10 Sangat Bagus

cesar, south gate

Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Manager pada tanggal 13 Mei 2024
Thank you Cesar, we appreciate you rating us

2/10 Sangat Buruk

vikas

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Old property .not well maintained.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari manager pada tanggal 9 Mei 2024
Thank you for rating us.

6/10 Cukup Baik

Todd

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
Pictures of the property definitely don’t match the actual, the place is in need of some upkeep and general cleaning, front desk staff were very nice and friendly, the room was ok and the bed was comfortable, bathroom fan was very noisy and didn’t seem to be moving any air, a hot shower turn the place into a steam room.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari manager pada tanggal 8 Mei 2024
Thank You Todd for letting us know about your recent stay and difficulties of the room. We appreciate your time and rating us.

2/10 Sangat Buruk

vikas

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Not good room
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari manager pada tanggal 8 Mei 2024
Hello Vikas, we sorry the room didn't meet your expectations. We appreciate your time on letting us know.

8/10 Bagus

Theresa

Menginap 1 malam pada bulan April 2024

8/10 Bagus

Shannon, Saskatoon

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful grounds with sitting areas. Very good breakfast with plenty of seating.
Menginap 1 malam pada bulan April 2024
Tanggapan dari front office manager pada tanggal 2 Mei 2024
Thank you Shannon, we appreciate you rating us. Have a great day.

6/10 Cukup Baik

sherry, Morgan Hill

Bepergian bersama teman, Traveler bisnis
Disukai: Staf & layanan
Price wise was reasonable. Close to where we needed to be, close to freeway. Good breakfast. My only complaint was cleanliness. Looked clean, until you looked under the beds.
Menginap 1 malam pada bulan April 2024
Tanggapan dari front office manager pada tanggal 2 Mei 2024
Thank you Sherry for you honest feedback. We appreciate your time and rating.

10/10 Sangat Bagus

Niesha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was very convenient for me to get to work. Very quiet and clean
Menginap 5 malam pada bulan Januari 2024
Tanggapan dari front office manager pada tanggal 2 Mei 2024
Thank you Niesha for rating us. We appreciate your time

10/10 Sangat Bagus

Osbaldo

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I liked the hot tub and the service was very nice
Menginap 1 malam pada bulan April 2024
Tanggapan dari front office manager pada tanggal 1 Mei 2024
Thank you for rating us. We appreciate your time

10/10 Sangat Bagus

Amrit

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari front office manager pada tanggal 1 Mei 2024
Thank you Amrit, we appreciate you rating us. Have a great day.

6/10 Cukup Baik

DAVE

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Room not clean. Dirt and dust in corners of room, debris on rug. Outside tile floors in front of room filthy. Toilet suited for small adults and children, typical of toilets used in the 1950s-not suited for adults or seniors with any sort of disability.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 28 Apr 2024
Thank you Dave, for sharing your recent stay with us. We're sorry to hear the room was not up to other hotel standards. We appreciate you rating us and only hope to consider us again on your next step.

8/10 Bagus

Maria

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice room, clean and quiet. The property looked well kept up and neat throughout. The breakfast was good with a variety of options.
Menginap 1 malam pada bulan April 2024
Tanggapan dari front office manager pada tanggal 26 Apr 2024
Thank you for rating us. We appreciate your time

10/10 Sangat Bagus

Delfina

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Probably the best location to stay. Very safe and everything was super close.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 22 Apr 2024
Thank you, Delfina we appreciate you rating us. Have a great week.

10/10 Sangat Bagus

Denise

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was very nice
Menginap 1 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 22 Apr 2024
Thank you Denise, we appreciate you rating us. Have a great week

2/10 Sangat Buruk

Stanley, Yelm

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Appearance is not everything. Very inconvenient access to rooms unless you have a parking area room. Can't access those rooms with a loaded luggage cart, which also has hallways to inside rooms. We were directed to park but not warned we couldn't get a luggage cart to our room from where we parked! Finally figured it out on our own, but never had a similar experience. Bathroom floor was not cleaned, room was sparse, clearly not what we expected for the title and cost!
Menginap 1 malam pada bulan April 2024
Tanggapan dari front office manager pada tanggal 23 Apr 2024
Thank you Stanley for you honest feedback. We appreciate your time and rating.

10/10 Sangat Bagus

linda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We have stayed here several times. Rooms are always clean, staff is so friendly.
Menginap 1 malam pada bulan April 2024
Tanggapan dari front office manager pada tanggal 25 Apr 2024
Thank you Linda, we appreciate you rating us. Have a great day.

2/10 Sangat Buruk

Carlos

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 28 Apr 2024
Thank you Carlos for rating us.

10/10 Sangat Bagus

Joanne

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good location.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 20 Apr 2024
Thank You Joanne, we appreciate you rating us. Have a great weekend.

8/10 Bagus

Stephany

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was nice and staff were friendly
Menginap 1 malam pada bulan April 2024
Tanggapan dari front office manager pada tanggal 19 Apr 2024
Thank you Stephany for rating us, we appreciate your time.

10/10 Sangat Bagus

Saundra

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A great place to stay! Nice pool and hot tub and a great breakfast!
Menginap 3 malam pada bulan April 2024
Tanggapan dari front office manager pada tanggal 19 Apr 2024
Hi Saundra, Thank you for rating us, we appreciate your time.

10/10 Sangat Bagus

Farudin

Menginap 6 malam pada bulan April 2024
Tanggapan dari manager pada tanggal 7 Mei 2024
Thank you Farudin, we appreciate you rating us

10/10 Sangat Bagus

Adam

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
@@@@@@@@&@
Menginap 1 malam pada bulan April 2024
Tanggapan dari front office manager pada tanggal 17 Apr 2024
Thank you Adam. We appreciate your time in leaving a review.

6/10 Cukup Baik

Jennifer

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Unit mostly clean, dark alley to elevator, very noisy.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 13 Apr 2024
Thank you Jennifer, for rating us and letting us about your stay.

6/10 Cukup Baik

Tara

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Room was next to freeway and you can hear car activity all night
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari front office manager pada tanggal 19 Apr 2024
Thank you for rating us, we appreciate your time

4/10 Buruk

Sonya

Menginap 1 malam pada bulan April 2024
Tanggapan dari front office manager pada tanggal 30 Apr 2024
Thank you Sonya for you honest feedback. We appreciate your time and rating.

6/10 Cukup Baik

Eric

Disukai: Staf & layanan
Menginap 1 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 9 Apr 2024
Hi Eric,Thank you for rating us, we appreciate your time.

10/10 Sangat Bagus

Christina

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff lady that helped me was awesome at her job very efficient and nice! She's a keeper
Menginap 1 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 6 Apr 2024
Thank You, Christina we appreciate your review and rating.

2/10 Sangat Buruk

Dennis, Carson City

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Read reviews and some rated 5 stars. Must ha e been a relative of owner or manager because its a complete lie. Strong burnt rubber smell in elevator. Thought it was broken so didn't use again. No towels in room. Only towel was used and had makeup on it. Lots of trash in stairway. Carpet is ancient and filthy. So are chairs. Linen was washed, but older than I am. TV remote didn't work with tv. Very noisey area since on main blvd. Wifi is very weak. Executive Suites? No Executive or suite. Pure garbage and ghetto. Anyone who gave this hotel a 5 must of just been released from prison.
Menginap 1 malam pada bulan April 2024
Tanggapan dari front office manager pada tanggal 3 Apr 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 Buruk

Mathew

Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
It was supper loud with a lot of sketchy foot traffic. The room had an odd odor. The bathroom sink didn’t drain. The shower never got warm. The towels appeared stained with makeup and dirty. The coffee in the morning was instant and not ground brewed. I will never stay there again.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari front office manager pada tanggal 26 Mar 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Sangat Bagus

Rafael

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 25 Mar 2024
Thank you Rafael, we appreciate your time on rating us.

8/10 Bagus

Trevell

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was extremely friendly and accommodating.
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari manager pada tanggal 23 Mar 2024
Thank you Trevell, we appreciate you rating us.

10/10 Sangat Bagus

Jesus

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Location! Everything is so close it’s amazing. Will be staying here again
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari front office manager pada tanggal 19 Mar 2024
Thank you!

10/10 Sangat Bagus

linda

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I've stayed here many times. It's very comfortable and the rooms have always been very clean. it's convenient to the freeway. When it's warm the pool is great.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 17 Mar 2024
Thank you Linda, we appreciate your review and rating

4/10 Buruk

Verta

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Rooms look very rundown and dirty
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 17 Mar 2024
Thank you Verta for you honest feedback. We appreciate your time and rating.

6/10 Cukup Baik

Silvia

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari front office manager pada tanggal 18 Mar 2024
Thank you Silvia for taking your time on the survey.

6/10 Cukup Baik

Kierstin

Tidak Disukai: Staf & layanan
Breakfast staff very rude
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari front office manager pada tanggal 13 Mar 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Sangat Bagus

Juvenal

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari front office manager pada tanggal 14 Mar 2024
Thank you Juvenal!

8/10 Bagus

Bob

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari front office manager pada tanggal 12 Mar 2024
Thank you Bob for taking the time to leave us a rating!

6/10 Cukup Baik

Yajaira

Bepergian bersama teman
Tidak Disukai: Staf & layanan, fasilitas
Hotel was centrally located where there was places in walking distance to grab a bit to eat. When checking in. They didn't have the rooms cleaned. So we had to wait 30 mins. Upon entering the room it was very clean. We noticed the room didn't have any towels. I called the front desk and they provided them for us. Next day they clean we our room but yet again they didn't provided towels. When I went to request for some they said they had a towel shortage and they will get us new ones in the morning. Very inconvenient for us. As we had to get up early for work. There was also a lot of homeless people around and coming into the area of the hotel. For the price of the hotel we could have stayed somewhere else.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 11 Mar 2024
Thank you Yajaira for sharing and rating us. We apologize for not having towels available during your stay.

8/10 Bagus

Pardeep

Good
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari manager pada tanggal 11 Mar 2024
Thank you Pardeep for rating us

2/10 Sangat Buruk

Ruby

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We just arrived on day one and no towels in the room, no towels in the pool area, closet door does not open properly, our key card is not working (even though you try to put the key in the slot slow) and the hot tub is not working properly. Best Western needs to review this location before others complain ASAP!
Tanggapan dari manager. pada tanggal 11 Mar 2024
We apologize for not having any towels in your room. We will check on the door lock. Thank you for sharing and rating us

6/10 Cukup Baik

Reina

Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari manager pada tanggal 11 Mar 2024
Thank you Reina, we appreciate you rating us.

2/10 Sangat Buruk

Sergio

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The bathroom was smell like dirty
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari manager pada tanggal 11 Mar 2024
We apologize for the smell. We have looked into it. We hope you'll stay with us again.

4/10 Buruk

Kimberly, McKinleyville

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
The room had a moldy ceiling and no towels. The key card failed several time so access was a challenge.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari front office manager pada tanggal 8 Mar 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Cukup Baik

P

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari manager pada tanggal 30 Mar 2024
Thank you for rating us

10/10 Sangat Bagus

Albert, Fresno

Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari front office manager pada tanggal 27 Mar 2024
Thank you Albert, we appreciate your time on rating us.