Lobi
Cek ketersediaan

Ulasan untuk Hampton Inn & Suites Lathrop

2.5 out of 5
Hampton Inn & Suites Lathrop
103 E Louise Ave, Lathrop, CA

Ulasan

9,0

Luar biasa

Penilaian 10 - Sangat Bagus. 371 dari 588 ulasan" "
Penilaian 8 - Bagus. 152 dari 588 ulasan" "
Penilaian 6 - Cukup Baik. 40 dari 588 ulasan" "
Penilaian 4 - Buruk. 8 dari 588 ulasan" "
Penilaian 2 - Sangat Buruk. 17 dari 588 ulasan" "

9,4/10

Kebersihan

9,2/10

Staf & layanan

8,8/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

8/10 Bagus

dory

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024

6/10 Cukup Baik

dory

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Hotel was clean. Staff was very friendly. Breakfast was Good! A little noisy in the dining area due to the amount of kids playing basketball outside it didnt bother us but it might be bothersome to some. All in all our stay was Nice. Would definitely stay again!!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Daisy pada tanggal 20 Mei 2024
Hi Dory,Thank you for staying with us. I'm glad that you had a great interaction with our staff. Sorry that you encountered some noise of kids playing in our back patio. We do have a basketball, ping pong and foosball table in the back for our guests to enjoy, especially in the summer. We do have our quiet time around 10pm. We appreciate you staying with us. Have a great day!

10/10 Sangat Bagus

Sirirat

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property is close to the freeway and the restaurants. The room is clean and tidy.
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Prathpal

Disukai: Kebersihan
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

robert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Rhadetrae

Great
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Donald

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was great, the room was large and comfortable, and there was ample parking.
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Noreen

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kebersihan
Room was dirty
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Jodh

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Nice staff
Menginap 1 malam pada bulan Februari 2024

2/10 Sangat Buruk

Jeffrey, Placerville

Traveler bisnis
Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Arrived around 2:40am for a checkin on a prepaid reservation and the hotel had cancelled it because I hadn’t arrived, hotel never attempted to make contact prior to confirm. Took agent at desk about 40 mins to get me into a room after having to charge me a second time at a higher rate because it was “day use” whatever the heck that means. The customer service at this location is non-existent and I am very disappointed, Buyer Beware. Clerk was rude, argumentative and disrespectful with ZERO consideration for the customer and their needs. I stay at Hampton Inn frequently when traveling and have never had such a poor experience. I will definitely be considering other brands as I embark on a 10 night trip mid March, very doubtful I will be choosing Hampton Inn. What a joke!
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

James

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024

6/10 Cukup Baik

Cynthia, el sobrante

Bepergian bersama keluarga dan anak
Disukai: Kebersihan
Pros: Room & hotel were clean, except for laundry room which smelled damp. Cons: Breakfast, average, biscuits were hard and seemed old, could not eat. Room was noisy since it was facing the highway and a gas station. The basketball court was below our room and some young men started playing around 9 or 9:30 and the sound of the ball bouncing seemed like it was never going to stop, just as I was going to complain the boys quit playing, but this was at 10:30pm. I had to use the laundry room, washer worked find but the dryer excepted part of my change and than wouldn't work. The staff said it was probably full and I could wait until they could fix it in the morning, I told them my grandson needed his baseball clothes and I had to leave early so they called the sister hotel across the parking which I was able to use their laundry room which was clean and had newer machines, which I was thankful for but it was also inconvenient.
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2024

8/10 Bagus

Nick

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
N/A
Menginap 2 malam pada bulan Januari 2024

6/10 Cukup Baik

Chelsea

Disukai: Staf & layanan

6/10 Cukup Baik

Robert

Bepergian bersama teman
Disukai: Staf & layanan
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Frank A

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Leonel blas

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Michael

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice place to stay.
Menginap 1 malam pada bulan Desember 2023

4/10 Buruk

Gary

Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Avoid this location!
While the service was acceptable the room conditions were awful. First the initial room shower did not work (shower plunger was inoperable, how this passed housecleaning was beyond me). Secondly, our alternative room’s shower vibrated so loudly, you couldn’t hear the tv in the bedroom. By that time it was so late we simply decided to ignore it (how many chances does a hotel need before it reveals itself!). Avoid this location!
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Andra

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Chuharh

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023

8/10 Bagus

Angelina

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Cristian

Menginap 2 malam pada bulan Desember 2023

8/10 Bagus

sheldon

Menginap 3 malam pada bulan November 2023

6/10 Cukup Baik

Jeffrey, FPO

Disukai: Staf & layanan
The door to the bathroom kept hitting the other door's sway-arm. The shower had mold in it and the ventillation needed cleaning.
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Mario

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Was good
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Thurman

Menginap 1 malam pada bulan November 2023

8/10 Bagus

John

Disukai: Kebersihan
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Peter

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
overall , good experience
Menginap 2 malam pada bulan Oktober 2023

8/10 Bagus

Fred

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
had a good breakfast in the morning there, could have used some gravy with it. but still okay. next to freeway so there was some traffic noise, was still able to get some sleep, I would come back again.
Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Julia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Check in and check out was quick and easy, rooms and overall facility was clean. Beds were fairly comfortable. If possible, avoid the freeway side of hotel for a quiet experience. Hotel breakfast was pretty good with lots of options. We will definitely stay here again!
Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

Tara

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023

2/10 Sangat Buruk

Tanya

Bepergian bersama teman
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
I checked in to the Hampton Inn & Suites Lathrop on Wednesday evening, October 4, 2023. I was assigned Room 214. Upon settling down inside my hotel room, I realized there was no Wifi connection and thus no streaming capability through the TV. To make matters worse, there was no cell reception from my room. When I called the front desk that night, the concierge claimed that it was a city-wide Internet outage and that there was nothing that could be done. This made no sense, since the concierge computers seemed to be working just fine. Also, the woman who checked me in made no prior mention of an an Internet outage. The next day, October 5, I checked out on time. As I handed in my keys, I told the new concierge about my issue and that I was there for work (hence the need to connect to the Internet), and she said that she would relay the message to Daisy, the manager. I left my name, number, email address, room number, and a brief written statement. Daisy did not bother to contact me. Last night, October 11, I called the hotel and re-stated my issue. I asked, once again, that Daisy contact me. The concierge told me that Daisy would be in today starting at 9 AM. It has been a full week and still no reply. I find this to be extremely rude, lazy, and apathetic. Very unbecoming of a business that is supposed to specialize in hospitality. I have been a loyal patron of Hilton/Hampton Inn resorts for a long, long time. I think it’s time to reconsider said loyalty.
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Andrea

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Jamie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Kristine

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

Gloria

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

jonathan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very clean and maintained
Menginap 1 malam pada bulan September 2023

2/10 Sangat Buruk

Van

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kebersihan, fasilitas
They gave us a room That was clean yet. We walk into beds not made garbage and towels all over the bathroom
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Mary

Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

FELIPE

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good value
Very pleasing with my stay, good value for the money, our room was big and clean, the only thing is that it was the next to the lobby and also right across from the breakfast area, so it gets a little loud at times, but over all we enjoyed our stay, breakfast was good and the staff was very friendly and pleasing.
Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

Lenore

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy freeway access, fast food restaurants and fun food truck plaza nearby. Excellent breakfast assortment - hot and cold offerings. The fitness center is very small but all machines worked which was a plus!!
Menginap 2 malam pada bulan September 2023

6/10 Cukup Baik

Michael

Disukai: Staf & layanan, kenyamanan kamar
When we got underneath the covers at bedtime, parts of the sheets were wet. Also, the bathroom door would not close properly and the room had a bit of an odor to it.
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Russell

Bepergian bersama keluarga
Disukai: Fasilitas
Nice location
Menginap 1 malam pada bulan September 2023

8/10 Bagus

Robin

Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Sonya

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Christina

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Efficient, Excellent, Professional Service
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Kayla

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was nice and as expected. Staff was very polite. The rooms could use a little updating but overall it was clean and we would stay here again.
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Russell

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice room and location
Menginap 1 malam pada bulan Agustus 2023