Resepsionis

Ulasan untuk Motel 6 Lodi, CA

2 out of 5
Motel 6 Lodi, CA
1140 S Cherokee Ln, Lodi, CA

Ulasan

8,4

Sangat Baik

Penilaian 10 - Sangat Bagus. 528 dari 1000 ulasan" "
Penilaian 8 - Bagus. 279 dari 1000 ulasan" "
Penilaian 6 - Cukup Baik. 95 dari 1000 ulasan" "
Penilaian 4 - Buruk. 55 dari 1000 ulasan" "
Penilaian 2 - Sangat Buruk. 43 dari 1000 ulasan" "

8,8/10

Kebersihan

9,0/10

Staf & layanan

7,8/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

8,4/10

Ramah lingkungan

Ulasan

8/10 Bagus

Rene

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Marcos

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 26 Mei 2024
Hi Marcos,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

8/10 Bagus

Mitsuko

Bepergian bersama keluarga
I felt a bit unsafe at the location.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 26 Mei 2024
Hi Mitsuko,Thank you for your feedback. We are sorry to hear that you felt unsafe during your stay. Your safety and comfort are our top priorities, and we take your concerns very seriously. We will review our security measures and address any issues to ensure a safer environment for all our guests.

10/10 Sangat Bagus

Luciano

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice and clean place very quiet and peaceful
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 26 Mei 2024
Hi Luciano,Thank you for your kind words. We are delighted to hear that you enjoyed our clean, quiet, and peaceful environment. Your positive feedback is greatly appreciated. We look forward to welcoming you back for another pleasant stay.

10/10 Sangat Bagus

Pramathesh

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 26 Mei 2024
Dear Guest,Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. We hope your next visit will be even more pleasant than the previous one.

10/10 Sangat Bagus

William, Paradise

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Simple but clean and beds were comfortable
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 21 Mei 2024
Hi William,We're pleased to hear that you found our accommodations simple yet clean and that you enjoyed the comfortable beds. Providing a clean and comfortable environment is our priority, and we're glad we could meet your expectations. We hope to welcome you back for another pleasant stay in the future.

10/10 Sangat Bagus

Pramathesh

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Care Team pada tanggal 23 Mei 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Bagus

Kevin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
All good except had a room next to Freeway... which is loud... but upside is you won't hear your neighbors. :-)
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 21 Mei 2024
Hi Kevin,Thank you for your feedback. We're glad to hear that overall you had a good stay and appreciated the quietness from neighbouring rooms, despite the freeway noise. We understand how important a peaceful night's sleep is, and we apologize for any inconvenience caused by the traffic sounds. We hope to welcome you back soon and provide you with a room in a quieter location.

10/10 Sangat Bagus

Pramathesh

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great!
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 18 Mei 2024
Dear Guest,Thank you for your feedback! We're glad to hear you had a great experience. If there's anything specific you enjoyed or any suggestions you have, we'd love to hear them. We look forward to welcoming you back soon!

10/10 Sangat Bagus

Cheryl

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Customer Care Team pada tanggal 17 Mei 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Sangat Bagus

Angelina

Bepergian bersama teman, Traveler bisnis
Disukai: Fasilitas, kondisi & fasilitas properti
I love the staff here (:
Menginap 6 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 15 Mei 2024
Hi Angelina,We're delighted to hear that you love our staff! Providing excellent service and creating positive experiences for our guests is our top priority. Thank you for your kind words, and we look forward to welcoming you back for more enjoyable moments in the future.

10/10 Sangat Bagus

Marlene

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 9 Mei 2024
Hi Marlene,It was a pleasure having you as our guest at our property. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.

10/10 Sangat Bagus

JENNIFER, patterson

Disukai: Kebersihan
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Sophia CSR pada tanggal 9 Mei 2024
Hi Jennifer,Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. Thank you for your rating of the 5-star service, hospitality and accommodations you experienced during your recent stay with us! We look forward to the next!

8/10 Bagus

Merwyn

Traveler bisnis
Tidak Disukai: Kebersihan
Kind of a little hidden gem. Is it a motel 6, yes, but it has some little extras like a (teeny tiny) fitness center, rooms with lots of outlets and usb charging, and decent lobby coffee on the morning. Plus the night time clerk is the nicest gal :)
Menginap 1 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 2 Mei 2024
Dear Guest,It sounds like you had a pleasant experience with us! We're thrilled to be considered a hidden gem with our added amenities like the fitness center and convenient room features. Providing friendly service is important to us, and we're glad our night time clerk made a positive impression. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay soon!

6/10 Cukup Baik

Brandy

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 3 Mei 2024
Hi Brandy,Your 3-star review encourages us to continue improving our services. Please feel free to share any specific suggestions or concerns, as we are committed to delivering a better experience for you. Thank you for choosing us!

8/10 Bagus

Robert

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Way better than your typical Motel 6, but beware your sleep. The night lights are strategically placed right in front of everyone's windows, which don't block all the light. The AC is loud enough to wake me from sleep whenever it kicked on, so I ended up turning it off for the night. The staff was admittedly a trainee, but still couldn't find an iron until it was too late for me to use it.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 30 Apr 2024
Hi Robert,Appreciate your feedback regarding your recent stay with us. While we're glad to hear that you found our accommodations superior to typical experiences, we apologize for the inconveniences you encountered regarding the lighting, noise from the AC, and availability of amenities. Please know that your comments are taken seriously, and we will address these issues internally to ensure improvements are made. Your comfort and satisfaction are important to us, and we hope to have the opportunity to exceed your expectations on a future visit. Thank you for bringing these matters to our attention.

8/10 Bagus

Deborah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Room was clean and organized and Staff was helpful and very nice. Upstairs guests were noisy. Would have preferred soft squishy pillows as opposed to the hard stiff pillows provided. But room was well priced and I’ll come back here soon.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 28 Apr 2024
Hi Deborah,Thank you for your detailed feedback on your recent stay. We're delighted to hear that you found our room clean, organized, and our staff helpful and friendly. We apologize for any noise disturbance caused by other guests and appreciate your understanding. Your preference for softer pillows has been noted, and we will strive to improve our pillow options for your future comfort. We look forward to welcoming you back soon for another enjoyable stay.

6/10 Cukup Baik

Peg

Bepergian dalam rombongan, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
My friend liked it
Menginap 1 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 24 Apr 2024
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Sangat Bagus

Antoinette

Convenient
Menginap 1 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 24 Apr 2024
Dear Guest,We're glad you found our hotel convenient for your needs! If there's anything specific that made your stay particularly convenient, or if there's anything we can improve to make it even better, please let us know. We're here to ensure your future stays are as seamless and enjoyable as possible!

10/10 Sangat Bagus

Annette

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 22 Apr 2024
Dear Guest,Earning a perfect 5-star rating from our valued guests fills us with gratitude and inspires our ongoing commitment to delivering exceptional service. We're thrilled that your stay was enjoyable, and we eagerly look forward to hosting you again during your upcoming journeys.

10/10 Sangat Bagus

Josue

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Thank you
Menginap 1 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 20 Apr 2024
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 Bagus

malana

Bepergian bersama teman, Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
One of the easiest check ins at a motel 6 I've ever had.The front staff was friendly and professional. The bed was comfy. The dog areas were great. Were some transients on the property unfortunately. Some of the other guests were not very respectful of other guests..I know that isn't their fault. The towels had holes in them unfortunately. Still a pretty good stay for dog friendly and the price.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 18 Apr 2024
Dear Guest,We're glad to hear that you had an easy check-in experience and found our front staff to be friendly and professional. Your feedback is valuable to us, and we will address these issues to improve our services. Thank you for choosing to stay with us, and we hope to welcome you and your furry friend back for another stay soon.

6/10 Cukup Baik

Kelly

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024
Tanggapan dari Customer Care Team pada tanggal 17 Apr 2024
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

8/10 Bagus

Jacquelyn, Jackson

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Fasilitas
Nice dog walk area
Menginap 4 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 16 Apr 2024
Hi Jacquelyn,We're glad you enjoyed our dog walk area! Providing a pleasant experience for both you and your furry friend is important to us. Thank you for your feedback, and we hope to welcome you back for another enjoyable stay!

10/10 Sangat Bagus

Barbara, Langley

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
For the price this place is amazing & totally unexpected.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 16 Apr 2024
Hi Barbara,We're thrilled to hear that you found our place amazing and beyond your expectations, especially considering the price. Providing excellent value for our guests is important to us, and we're delighted that you had a positive experience. Thank you for your kind words, and we look forward to welcoming you back for another enjoyable stay!

8/10 Bagus

Patrick

Bepergian bersama hewan peliharaan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff was cool. Rooms are decent for the price.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 15 Apr 2024
Hi Patrick,We're glad to hear that you found our staff friendly and our rooms satisfactory for the price. Providing good value and service to our guests is important to us. Thank you for choosing to stay with us, and we hope to welcome you back again in the future!

8/10 Bagus

Ryan

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Construction in the area at the time was a detraction. We arrived late and our room was given away, which is partially understandable. They were very willing to set us up with another room at minimal notice even at 1am, which was very appreciated.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 11 Apr 2024
Hi Ryan,We regret any inconvenience from nearby construction noise and the room issue upon your late arrival. We're grateful for your understanding and glad our team could quickly find an alternative room. Your appreciation is valued, and we thank you for choosing our hotel. We look forward to providing you with a smoother experience next time.

10/10 Sangat Bagus

Nicholas

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The motel was very clean, the area was tidy. The person at the front desk, Jenny was very helpful and nice. We had a great stay at a reasonable rate. Quiet and peaceful. I have stayed there before and both times I was impressed with the property. Definately stay afan.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 7 Apr 2024
Hi Nicholas,Thank you for your glowing review! We're delighted to hear that you found our motel clean and the area tidy. Jenny will be thrilled to receive your compliments, as we take pride in providing excellent customer service. We're thrilled to have earned your loyalty and look forward to welcoming you back for many more enjoyable stays in the future.

8/10 Bagus

James

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 7 Apr 2024
Hi James,We're glad to hear that you had a good experience! Your satisfaction is important to us, and we're grateful for your feedback. If there's anything we can do to further enhance your stay in the future, please don't hesitate to let us know. Thank you for choosing our property, and we hope to see you again soon.

8/10 Bagus

Oren

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
N
Menginap 2 malam pada bulan April 2024
Tanggapan dari Sophia CSR pada tanggal 5 Apr 2024
Hi Oren,Appreciate your positive 4-star review! We're pleased to know you had a good experience with us. If there's anything specific you'd like us to improve upon or if you have any suggestions, please feel free to share. Your feedback helps us enhance our services further. Thank you for choosing us!

8/10 Bagus

william

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We enjoyed our stay
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 1 Apr 2024
Hi William,We're delighted to hear you enjoyed your stay with us! Your satisfaction is our utmost priority, and we're thrilled to have exceeded your expectations. Thank you for choosing our hotel, and we look forward to welcoming you back for another wonderful experience soon.

10/10 Sangat Bagus

Alda

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good services
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 31 Mar 2024
Hi Alda,Thank you for your kind words! Providing excellent service is our top priority, and we're thrilled to hear that you had a positive experience with us. We appreciate your feedback and hope to continue exceeding your expectations in the future.

10/10 Sangat Bagus

ABRAHAM

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Customer Care Team pada tanggal 17 Apr 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Bagus

Raymond

Coffee maker ☕
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 28 Mar 2024
Hi Raymond,Thank you so much for giving us the privilege of hosting your stay. We would love to know more about your ongoing experience. So, our team can make the required changes and improvements. We always welcome our guest's ideas and suggestions. We hope to earn your business on future travels.

10/10 Sangat Bagus

Oliopama

Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 15 Apr 2024
Hi Oliopama,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks about our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a 5-star experience.

10/10 Sangat Bagus

Raquel, Stockton

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
How the motel is set up away from the busy street very quire and safe .
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 25 Mar 2024
Hi Raquel,We're pleased to hear that you appreciated the quiet and safe setting of our motel, away from the busy street. Providing a peaceful environment for our guests is a top priority for us, and we're glad to know that you felt comfortable during your stay. Thank you for sharing your positive experience, and we look forward to welcoming you back in the future.

10/10 Sangat Bagus

Chalon

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 11 Apr 2024
Hi Chalon,Our team appreciates your incredible rating. We are so glad we were able to provide you with such a wonderful experience. Our team always welcomes our guest's ideas and suggestions. Hope to see you very soon!

10/10 Sangat Bagus

Deena

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Customer Care Team pada tanggal 23 Mar 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Sangat Bagus

Stormy

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 11 Apr 2024
Hi Stormy,It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!

10/10 Sangat Bagus

Michael

The entire staff was very professional and friendly! The room was ok
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 24 Mar 2024
Hi Michael,Your 5-star review is greatly appreciated. We thank you for recognizing the service of our staff and the overall cleanliness of the hotel. Our team takes pride in reviews like this as it is a testament to our guest’s satisfaction! We sure will strive for the best. Our team looks forward to serving you again here.

6/10 Cukup Baik

Yolanda

Traveler bisnis, Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kebersihan
When I arrived to the room, the air conditioner was not turning on. Thankfully, maintenance arrived and helped with a minor fix. As I was doing a walk around the room, I noticed the pillows had blood marks over it. That was very disgusting!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 17 Mar 2024
Hi Yolanda,It's unacceptable that the air conditioner was not working upon your arrival, and we're glad our maintenance team was able to assist promptly. Additionally, we're deeply sorry for the unacceptable condition of the pillows. This does not meet our cleanliness standards, and we will investigate and address this matter immediately. Your feedback is invaluable to us, and we will take the necessary steps to ensure such incidents do not recur. Please accept our sincerest apologies, and if you choose to stay with us again, we will make every effort to provide you with a much-improved experience. Thank you for bringing these concerns to our attention.

10/10 Sangat Bagus

cynthia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very clean and spacious. Great value.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 17 Mar 2024
Hi Cynthia,We're thrilled to hear that you found our hotel very clean, spacious, and a great value! Providing comfortable accommodations at a reasonable price is what we strive for. Thank you for your positive feedback, and we look forward to hosting you again in the future!

2/10 Sangat Buruk

Michael wofford

Traveler bisnis
Tidak Disukai: Staf & layanan, fasilitas
The night lady was very rude and kept asking me am I alone implying I had someone with me and I explained that to her but kept just asking me. They kept making assumptions because of something for some odd reason
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 15 Mar 2024
Hi Michael,We apologize for the service you received from our night staff at that time, which made your stay less pleasurable. Please allow us another chance to serve you better next time as we are investigating the matter with our staff. We are in the process of retraining our staff to further better our services in handling our valued customers. Rest assured that in the coming days, we will be offering a much better stay.

10/10 Sangat Bagus

Jonathan

Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 2 Apr 2024
Hi Jonathan,Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. Thank you for your rating of the 5-star service, hospitality, and accommodations you experienced during your recent stay with us! We look forward to the next!

10/10 Sangat Bagus

Lori

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff was friendly and responsive.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 10 Mar 2024
Hi Lori,Delighted to hear that you found our staff friendly and responsive! Providing excellent service is our priority, and we're thrilled that we met your expectations. Thank you for your kind words, and we hope to welcome you back for another enjoyable stay in the future!

10/10 Sangat Bagus

Michael

Clean rooms staff is helpful
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 5 Mar 2024
Hi Michael,Your 5-star review is greatly appreciated. We thank you for recognizing the service of our staff and the overall cleanliness of the hotel. Our team takes pride in reviews like this as it is a testament to our guest’s satisfaction! We sure will strive for the best. Our team looks forward to serving you again here.

10/10 Sangat Bagus

Lori

Disukai: Kebersihan
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 5 Mar 2024
Hi Lori,Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. Thank you for your rating of the 5-star service, hospitality, and accommodations you experienced during your recent stay with us! We look forward to the next!

8/10 Bagus

Arizay

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Stayed on top this time. A lot quieter than the bottom
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Sophia CSR pada tanggal 3 Mar 2024
Hi Arizay,We're glad to hear that staying on the top floor provided you with a quieter experience compared to the bottom. Ensuring a peaceful environment for our guests is important to us. Thank you for choosing our hotel, and we hope to welcome you back for another enjoyable stay!

10/10 Sangat Bagus

Javier

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Sophia CSR pada tanggal 20 Feb 2024
Hi Javier,It was a pleasure having you as our guest at our property. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.

10/10 Sangat Bagus

Francisco

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Customer Care Team pada tanggal 21 Mar 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team